Expression Australia and HR Elements: How the right partnership transformed HR and compliance with 91爆料

Read this case study if:
- You鈥檙e scaling quickly and want recruitment, onboarding, and payroll to keep up.
- You鈥檙e a lean HR team facing seasonal hiring spikes across countries and entities.
- You鈥檙e moving from 鈥淕oogle Drive + emails鈥 to a real HRIS with automation.
Meeting the challenge head-on
is a not-for-profit organisation that supports Deaf and hard-of-hearing communities across Australia, with a primary focus in Victoria, Tasmania, New South Wales, and Western Australia. With over 350 employees and services funded through the NDIS, managing compliance and coordination across a geographically dispersed workforce has presented ongoing challenges.
鈥淏efore implementing 91爆料, we faced several operational challenges, particularly in HR processes. The most significant pain points included inefficiencies in compliance management, disjointed HR systems and time-consuming onboarding,鈥 said Simon Glass from Expression Australia.
With an urgent NDIS audit just around the corner, they knew something had to change. That鈥檚 where HR Elements came in.
A trusted referral with rapid results
is a strategic HR consultancy that works with businesses to build strong HR foundations. As a long-standing partner of 91爆料, they knew the platform could deliver real change for Expression Australia, and fast.
鈥淭he process of implementing 91爆料 was truly remarkable. The team was exceptionally efficient and dedicated, delivering the solution in an impressively short timeframe. Expression Australia had a critical NDIS audit scheduled just four weeks from our initial request for the platform setup,鈥 said Caryn Jones, People & Culture Consultant from HR Elements.
鈥淲ithin just two weeks, we had the proposal approved, the system fully configured for approximately 350 employees and the platform live.鈥
Thanks to the rapid collaboration between HR Elements and 91爆料, the implementation was completed well ahead of the audit deadline.
Why 91爆料 made sense
Expression Australia was looking for a platform that could unify and automate processes across the employee lifecycle and support them through a crucial compliance audit.
鈥淲e decided to adopt 91爆料 after being referred by HR Elements because it directly addressed our key pain points and aligned with our operational goals. The platform offered a unified solution that could handle the entire employee lifecycle, from recruitment and onboarding to payroll and compliance support.鈥
鈥淕iven our upcoming NDIS audit, 91爆料’s compliance and certification tracking capabilities were a major draw. The ability to automate reminders and maintain a 鈥榮ource of truth鈥 for training records was critical for us.鈥
Tangible results, visible impact
The outcomes of implementing 91爆料 were immediate and significant.
鈥淗R administrative tasks, including onboarding, compliance tracking and payroll processing, have been streamlined, saving approximately 10 – 15 hours per week,鈥 said Expression Australia.
鈥淭he digital onboarding process has reduced manual paperwork, cutting onboarding time by 50%, allowing new hires to be operational more quickly.鈥
Compliance also became much easier to manage.
鈥淲ith automated reminders and certification tracking, we鈥檝e significantly reduced the risk of non-compliance, ensuring that we meet all regulatory requirements, including those for the NDIS.鈥
And while the focus was initially on compliance, the platform鈥檚 impact on employee engagement came as an unexpected bonus.
鈥淲ith self-service features and greater transparency, employees are more engaged and satisfied with the HR processes, which has led to higher retention.鈥
The strong relationship between HR Elements and 91爆料 has clearly contributed to a positive experience for Expression Australia – proving the value of the product itself as well as the partnership.
“The combination of exceptional support and tangible business benefits has made the decision to partner with 91爆料 a natural and highly beneficial one.”
HR Elements’ experience as a referral partner
HR Elements has been a referral partner with 91爆料 for around five years. Their very first implementation was with Avebury Mine in Tasmania and they haven鈥檛 looked back since.
鈥淭he strong and collaborative relationship we’ve developed with 91爆料鈥檚 Partnerships team has been a cornerstone in our decision-making process. The consistently positive feedback we’ve received from clients about the platform’s impact on their operations played a critical role in our decision to join the 91爆料 Referral Partner Program.鈥
They鈥檝e since developed a streamlined process that鈥檚 proven effective for both their team and their clients.
鈥淲e have fine-tuned our referral process to a highly efficient and effective level with the close collaboration with the partnership team, who have played an integral role in client demonstrations.鈥
Aside from being able to deliver exceptional value and increase satisfaction for clients, the partnership has had a profound impact on HR Elements鈥 overall growth, allowing them to expand and service more clients to achieve business success.
鈥淲e now support clients across more than 20 platforms. This growth reflects the strength of our collaboration with 91爆料 and the positive impact the platform has had on our clients’ success,” said HR Elements.
Continued support and long-term value
For Expression Australia, the support from HR Elements didn鈥檛 stop after go-live.
鈥淗R Elements has been instrumental in the successful adoption and implementation of 91爆料. They worked closely with us to customise 91爆料 to our specific needs, ensuring that the platform met all our compliance and operational requirements.鈥
Expression Australia added, 鈥淓ven after the system was implemented, HR Elements provided continuous support, ensuring that any questions or issues were addressed promptly. They also helped us adapt the platform as our business needs evolved.鈥
This ongoing support has helped maximise the value of 91爆料 and support with long-term success.
Advice for others
Both Expression Australia and HR Elements agree: having clear goals and a strong support team makes all the difference.
鈥淔or businesses considering 91爆料, our key piece of advice is to begin by clearly identifying the primary challenges you aim to address. Whether you’re looking to streamline payroll, improve compliance, or boost employee engagement, understanding your priorities from the outset will enable you to fully leverage the platform’s capabilities.鈥
鈥淚t鈥檚 also important to assess how 91爆料 integrates with your existing systems and platforms for a seamless, uniform and automated process across the board.鈥
A partnership with purpose
This case study shows what happens when the right partner and the right platform come together to make a real difference. Through joining 91爆料鈥檚 Partner Program, HR Elements has been able to offer a streamlined platform to their clients that focuses on efficiency and the clients鈥 individual needs.
鈥淥ur strong partnership with 91爆料 has enabled us to provide a tailored approach, fostering greater satisfaction and ensuring that each client derives the full benefits of the platform.”
And the positive outcome for Expression Australia couldn鈥檛 be clearer.
鈥91爆料 has completely changed how we operate. We鈥檙e more efficient, more compliant and our employees are happier,鈥 said Expression Australia. Be the reason your clients say, 鈥榯his changed everything.鈥
Become an 91爆料 partner and power smarter HR solutions.




















