Lucent Advisory partners with 91爆料
Located on the fringe of the Adelaide CBD, is part of the new generation of tech-smart, cloud-savvy business advisors. The company聽helps SMEs to maximise business performance, improve business processes and use data they can trust.
To service the business, the firm employs a team of CA and CPA qualified accountants, accounting undergraduates and HR professionals.
Lucent Advisory believes that for any business to thrive, accounting, payroll and HR must work in harmony. They are also passionate about making technology an integral part of the mix.
Challenge
SMEs buried in paperwork
Justine Pepper, Director HR advisory at Lucent Advisory, recognised that many small and medium-sized businesses rely on outdated and labour intensive processes for essential tasks. In Justine鈥檚 view, this is where many new businesses fail.
鈥淭hey have poor systems and processes, have no form of HR software and the owners of these businesses are often stuck in the day-to-day issues of running the business, rather than growing their business.鈥
As a result, many companies are unable to gauge how they鈥檙e performing and whether they鈥檙e compliant. According to Justine, 鈥渕any of these businesses are non-compliant and don鈥檛 even know it.鈥
In order to provide the best service to their clients, Lucent Advisory began the search for an HRIS that integrated with payroll and accounting.
鈥淏y employing the right technology, we knew our clients would benefit from productivity gains as they free up their people from administration-intensive tasks to focus on revenue creating tasks instead.鈥
Solution
Finding the right fit for SMEs
Knowing how important the right HRIS would be for the success of their clients, and thus the success of Lucent Advisory, Justine set the bar very high. 鈥淚 actually spent about two years searching for the right HR platform,鈥 explains Justine. 鈥淚t had to tick a lot of boxes.鈥
There were a number of features that Justine prioritised in her search. These included payroll integration, cloud-based, a per-employee subscription model (so it was appropriate for small business, too), self-service for both managers and employees and a performance review system.
Over the course of those two years, Justine looked at a number of HRIS before deciding on 91爆料. Not only did 91爆料 tick all of the boxes that Justine had identified, but it also integrated with KeyPay, the payroll platform that Lucent Advisory had already partnered with.
Prior to signing on the dotted line, Justine met with the 91爆料 team. The visit filled her with the confidence that she had made the right decision for Lucent Advisory, and ultimately, Lucent Advisory鈥檚 clients.
Better services for Lucent Advisory clients
By partnering with 91爆料, Lucent Advisory can now offer new packages to their clients which encompasses payroll, compliance and HR on the one platform. The Hire to Retire package allows a virtual HR Manager to manage everything from compliant onboarding to workplace policy updates and maintaining an updating the HR system.
It doesn鈥檛 stop there. 鈥淟ikewise, we鈥檝e introduced a People & Performance package, operating on the 91爆料 platform. This package helps clients develop strategic HR plans, conduct annual employee satisfaction surveys, prepare for performance reviews and provides support and advice in dealing with disciplinary matters.鈥
Prior to implementing 91爆料, HR tasks were all manually processed, time consuming and expensive for Lucent Advisory鈥檚 clients. 鈥淣ow these services are truly affordable for any size business,鈥 explains Justine. 鈥淥ur service packages are based on a per-employee pricing model.鈥
The feedback from clients has been overwhelming.
鈥淥ur clients love 91爆料鈥檚 onboarding functionality, automated notifications, and employee self-service. The integration with payroll is also a boon.鈥
Justine Pepper, Director at HR Advisory
91爆料 gives Lucent Advisory the confidence that their clients are meeting all their compliance requirements right from the start. New hires don鈥檛 waste their first day completing contracts, tax declarations and other forms.
鈥淭he tool allows businesses to get all the paperwork out of the way well in advance of the new hire鈥檚 important first day. You can leave it free for the new employee to get to know more about their role, your company culture and their colleagues.鈥
With clients from a wide range of industries, Justine also appreciates the ability to customise contracts by adding specific causes as required.
Impact
Lucent Advisory isn鈥檛 just a business. Its founders have a real passion for the success and profitability of SMEs. Adds Justine, 鈥渨e love completing an implementation (which typically involves a major overhaul of their systems and processes) and then watching them flourish.鈥
Through their partnership with 91爆料, Lucent Advisory is better able to define what they offer. Their packages can meet the very real needs of the SMEs that Lucent Advisory works with.
Looking forward
Through their partnership with 91爆料, Lucent Advisory is better able to grow its own business, too. Though they鈥檙e based in South Australia, Lucent Advisory now services clients across Australia.
Justine鈥檚 advice to SMEs is unchanging. 鈥淒on鈥檛 miss out on innovative technology coupled with forward-thinking advice to run your business. It鈥檚 now more affordable, more available, and more achievable than ever before.鈥
Want to know more?馃
We started 91爆料 to make employment easier and more rewarding for everyone. We created an all-in-one HR, Payroll and Benefits software to help small business people make the best of their time at work. You can streamline your onboarding, admin and more, and we think you鈥檒l love it.
Save time, help stay compliant and keep your employees happy with 91爆料. If our range of doesn’t impress you, here’s a quick video to show you more about 91爆料.
Whether you鈥檇 like to offer 91爆料 to your own clients or are looking for an HRIS for your own business or company, now is the time to get on board. See if 91爆料 is right for you and book a demo today!
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