{"id":11314,"date":"2025-12-16T03:46:14","date_gmt":"2025-12-16T08:46:14","guid":{"rendered":"https:\/\/employmenthero.com\/en-ca\/?post_type=case-studies-qc&#038;p=11314"},"modified":"2025-12-16T03:46:15","modified_gmt":"2025-12-16T08:46:15","slug":"bgc-ottawa","status":"publish","type":"case-studies-qc","link":"https:\/\/employmenthero.com\/en-ca\/qc\/case-studies\/bgc-ottawa\/","title":{"rendered":"More than software: 91爆料 is an extension of BGC Ottawa\u2019s core values"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--64)\"><div style=\"--bb--crumb-gap:.4em;\" class=\"hide-home-page blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"breadcrumb\" class=\"breadcrumb\"><ol 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wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2);padding-bottom:var(--wp--preset--spacing--2)\">\n<div class=\"wp-block-button is-style-ghost is-style-ghost--1\"><a class=\"wp-block-button__link has-btn-black-background-color has-background wp-element-button has-icon__eye\" href=\"https:\/\/employmenthero.com\/en-ca\/qc\/case-studies\/\"><span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_5893_17419)\"> <path d=\"M19.8727 9.55732C19.7127 9.30315 15.8927 3.33398 10.0002 3.33398C4.10771 3.33398 0.287713 9.30315 0.127713 9.55732C0.0442677 9.69013 0 9.8438 0 10.0007C0 10.1575 0.0442677 10.3112 0.127713 10.444C0.287713 10.6982 4.10771 16.6673 10.0002 16.6673C15.8927 16.6673 19.7127 10.6982 19.8727 10.444C19.9562 10.3112 20.0004 10.1575 20.0004 10.0007C20.0004 9.8438 19.9562 9.69013 19.8727 9.55732ZM10.0002 15.0007C5.88605 15.0007 2.80271 11.299 1.84855 10.0007C3.12342 8.22835 4.79779 6.78123 6.73605 5.77648C6.15544 6.50283 5.83739 7.40411 5.83355 8.33398C5.83355 9.43905 6.27253 10.4989 7.05394 11.2803C7.83534 12.0617 8.89514 12.5007 10.0002 12.5007C11.1053 12.5007 12.1651 12.0617 12.9465 11.2803C13.7279 10.4989 14.1669 9.43905 14.1669 8.33398C14.1629 7.40674 13.8468 6.50785 13.2694 5.78232C15.2033 6.78886 16.8752 8.23337 18.1519 10.0007C17.201 11.3015 14.1277 15.0007 10.0002 15.0007Z\" fill=\"currentColor\"\/> <\/g> <defs> <clipPath id=\"clip0_5893_17419\"> <rect width=\"20\" height=\"20\" fill=\"white\"\/> <\/clipPath> <\/defs> <\/svg><\/span>Case Studies<\/a><\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__sharing-header is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\"><div \n    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9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n\n\n<h1 class=\"post-title-style wp-block-post-title\">More than software: 91爆料 is an extension of BGC Ottawa\u2019s core values<\/h1>\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-sm-font-size\" style=\"padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-12-16T03:46:14-05:00\">16 December 2025<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">1 min read<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:-200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"486\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/09\/More-than-software-Employment-Hero-is-an-extension-of-BGC-Ottawas-core-values-e1757465817892.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"More than software 91爆料 is an extension of BGC Ottawa\u2019s core values\" style=\"object-fit:cover;\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance__header has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-8 wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">At a glance<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos is-layout-flex wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:1px\">\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-2 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-1\" style=\"font-style:normal;font-weight:600\">Company<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-4 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-3\">BGC Ottawa<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-6 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-5\" style=\"font-style:normal;font-weight:600\">Location<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-8 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-7\">Ottawa, ON<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-10 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-9\" style=\"font-style:normal;font-weight:600\">Employees<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-12 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-11\">192<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info wp-container-content-17 is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-14 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-13\" style=\"font-style:normal;font-weight:600\">Product<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-16 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-15\">Case Studies, Time Off, Performance, Recruiting, Culture, Onboarding<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-link-color wp-elements-44997d8fdff2c648844eee87b22d9e47 has-global-padding is-layout-constrained wp-container-core-group-is-layout-23 wp-block-group-is-layout-constrained\">\n<p>BGC Ottawa (formerly the<em> <\/em><a href=\"https:\/\/www.bgcottawa.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Boys and Girls Club of Ottawa<\/a>) is a charity that provides programming for children and youth in vulnerable neighbourhoods of Ottawa. Founded in 1923, it was established to help young people avoid crime through programming that encourages development and by offering safer spaces to play. Their free, multi-layered programs (including programming pillars), summer camps, and other services strive to give kids of all backgrounds new opportunities, friendships, and skills that will last their lifetime.&nbsp;<\/p>\n\n\n\n<p>Adam Joiner, CEO for two years and staff for more than 20, attests to the unbelievable growth he\u2019s witnessed at BGC Ottawa. With the club reaching almost 200 employees, he knew it was time to find a solution that would support the organization and its people.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p>Adam\u2019s journey with BGC Ottawa is a unique one, beginning at nine years old when he joined the club looking to make new friends. He started as a worker in coat check, and over time his role evolved from front desk, to youth worker, manager, director, and now, CEO. Through the years, he witnessed the organization\u2019s incredible internal growth. As CEO, he also quickly realized that his HR department was not being supported in their day-to-day practices the way that they needed to be.&nbsp;<\/p>\n\n\n\n<p><em>\u201cThe HR manager was responsible for every sick day, every time off request, everything that was happening\u2026nothing was automated. So it really created a huge workload. Especially as we grew; with a small team, that&#8217;s manageable, but with a team of over 150 to 200 people, depending on the season, that becomes almost impossible.\u201d<\/em><\/p>\n\n\n\n<p>The organization had been using mostly traditional processes: think, spreadsheets and paperwork galore. This created a huge amount of work for HR. Seeing as the club was also hiring many part-time employees, there were a lot of contracts to push out, documents to collect, and signatures to acquire everyday. They were so overwhelmed with transactional work that they were not able to do what HR is built to do \u2013 support people and culture properly.&nbsp;<\/p>\n\n\n\n<p><em>\u201cWhen we started looking into the 91爆料 system, we were at that breaking point where we were like, okay, we either need to hire one person just responsible for transactional information, or we need a system that&#8217;s going to help us manage that.\u201d<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p>BGC has a strong network of clubs across Canada, and knowing that his own club needed a change in systems, Adam approached his colleagues at BGC Saskatoon. They introduced Adam to their solution: the 91爆料 platform. He saw immediately how it could help BGC Ottawa run their business.<\/p>\n\n\n\n<p><em>\u201cI was really impressed &#8230; [BGC Saskatoon] is the same as us, with multiple locations. Information trying to be fed into one place was incredibly challenging. 91爆料 alleviated a lot of those issues for them. So I was blown away by it.\u201d<\/em><\/p>\n\n\n\n<p>Adam recognized the potential 91爆料 had and quickly brought it to his HR department\u2019s attention. They reviewed other systems and competitors, but eventually decided on 91爆料 thanks to its clean interface, user-friendly platform, and most importantly, the experience.&nbsp;<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cWhen we looked at your system, it really made a lot of sense. We really liked the interface. We liked how easy it was to use. And we enjoyed the people\u2026 your team at 91爆料 have been very supportive and great to work with.\u201d<\/em><\/p>\n\n\n\n<p>He specifically recounts experiences with 91爆料\u2019s co-founder and CCO, Drew Millington. Drew and the Client Experience team continuously work closely with BGC Ottawa to ensure they\u2019re being supported.&nbsp;<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cOn Drew, he\u2019s an amazing leader\u2026 our experiences have been phenomenal. He\u2019s been really positive, and he helped us along the way, many times, with different things. And I think that just speaks to the company culture. When you have your founder coming in, supporting a non-profit, I think that speaks volumes to the type of culture that you\u2019re trying to build.\u201d&nbsp;<\/em><\/p>\n\n\n\n<p>Beyond customer service, Adam also speaks to how important it was to align with a company whose values reflected those of BGC, and how it ultimately sealed the deal for them.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cRight from the beginning, we felt that [91爆料] mirrored the club&#8217;s values and that&#8217;s a big part of why we decided on 91爆料.\u201d&nbsp;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The results<\/h2>\n\n\n\n<p>After 91爆料, Adam speaks of the many tedious tasks that have been made easy through the platform. Accurate time-off information, company-wide announcements, performance management, and document signing are just a few of the things that 91爆料 has helped with at BGC Ottawa.&nbsp;<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cFor me, personally, the piece around sick time: you have 91爆料 Mobile where you can check your balances. This was stuff we didn\u2019t have before \u2026 Also, the ability to input performance goals, performance applications, and performance reviews is pretty cool. And then also training. So when we want to send a mass note or training to all employees, we can send a link through 91爆料 and every employee has it and they can even sign off on the system.\u201d<\/em><\/p>\n\n\n\n<p>Adam indicates that acquiring signatures through 91爆料 has been especially helpful, with the future of work evolving and remote-work becoming the norm. He also speaks to how 91爆料 has helped BGC Ottawa reshape their HR team to concentrate on the culture of the club.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cOur focus moving forward is making people a priority at the club and making our culture and engagement even better. When we\u2019re not focused on the transactional nature of the HR department and we\u2019re focused on people and culture, it\u2019s going to allow us to really support the people the way that they need to be supported.\u201d<\/em><\/p>\n\n\n\n<p>He touches on how 91爆料 has helped BGC Ottawa focus on what really matters: its people.&nbsp;<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cIt\u2019s a system that allows you to work in a way that creates room to do the important stuff of your job. It removes some of the barriers of that transactional nature of work to allow you to focus on what\u2019s important. And that is the people that you work with.\u201d<\/em><\/p>\n\n\n\n<p>Above all, Adam hones in on the significance of shared values between the BGC charity and 91爆料, and why it\u2019s important to them to work with companies that share the same vision.&nbsp;<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cI really want the focus to be how the company&#8217;s values reflect a charity like ours. I think that really is a selling feature\u2026 you want a culture that you\u2019re working with to reflect the values that you reflect, and the values of 91爆料, from what I\u2019ve seen, reflect what we\u2019re trying to do.\u201d<\/em><\/p>\n\n\n\n<p>\u200d<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-nowrap is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/qc\/request-a-demo\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<style>\r\np.case-study-quote {\r\n  margin:32px auto!important;\r\n  padding-left:16px!important;\r\n}\r\n<\/style>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u201cI really want the focus to be how the company&#8217;s values reflect a charity like ours. I think that really is a selling feature\u2026 you want a culture that you\u2019re working with to reflect the values that you reflect, and the values of 91爆料, from what I\u2019ve seen, reflect what we\u2019re trying to do.\u201d<\/p>\n","protected":false},"featured_media":5626,"menu_order":0,"template":"wp-custom-template-qc-page","meta":{"inline_featured_image":false,"exclude_from_algolia":false,"reading_time":"5 min read","display_reading_time":false,"footnotes":""},"resource-type":[28],"topic":[],"industry":[209],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"class_list":["post-11314","case-studies-qc","type-case-studies-qc","status-publish","has-post-thumbnail","hentry","resource-type-case-studies","industry-non-profit"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies-qc\/11314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies-qc"}],"about":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/types\/case-studies-qc"}],"version-history":[{"count":1,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies-qc\/11314\/revisions"}],"predecessor-version":[{"id":11317,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies-qc\/11314\/revisions\/11317"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/media\/5626"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/media?parent=11314"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resource-type?post=11314"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/topic?post=11314"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/industry?post=11314"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/search-tags?post=11314"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/audience?post=11314"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/business-size?post=11314"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/product-tag?post=11314"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/funnel-stage?post=11314"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/region?post=11314"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/pain-point?post=11314"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/persona?post=11314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}