  {"id":3365,"date":"2025-08-19T22:43:10","date_gmt":"2025-08-20T02:43:10","guid":{"rendered":"https:\/\/employmenthero.com\/en-ca\/?post_type=case-studies&#038;p=3365"},"modified":"2026-07-02T22:21:13","modified_gmt":"2026-07-03T02:21:13","slug":"pragma-home-care","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/en-ca\/case-studies\/pragma-home-care\/","title":{"rendered":"The HR transformation that saved Pragma Home Care time and streamlined compliance"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--64)\"><div style=\"--bb--crumb-gap:.4em; margin-bottom:var(--wp--preset--spacing--16);\" class=\"wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li class=\"breadcrumb-item breadcrumb-item--current breadcrumb-item--home\"><span class=\"breadcrumb-item-name\">Home<\/span><\/li><\/ol><\/nav><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"name\":\"Home\",\"@id\":\"https:\\\/\\\/employmenthero.com\\\/en-ca\\\/\"}}]}<\/script><\/div>\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--11)\">\n<div class=\"wp-block-group is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/eye-logo.png\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/case-studies\/\" rel=\"tag\">Case Studies<\/a><\/div>\n\n<div style=\"padding-top:var(--wp--preset--spacing--0-5);padding-bottom:var(--wp--preset--spacing--0-5);padding-left:var(--wp--preset--spacing--3);padding-right:var(--wp--preset--spacing--3);margin-right:var(--wp--preset--spacing--3);margin-left:var(--wp--preset--spacing--3)\" class=\"taxonomy-topic eh-topics wp-block-post-terms has-background has-neutral-200-background-color\"><a href=\"https:\/\/employmenthero.com\/en-ca\/blog\/topic\/hiring-recruitment\/\" rel=\"tag\">Hiring &amp; Recruitment<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/employmenthero.com\/en-ca\/blog\/topic\/workplace-compliance\/\" rel=\"tag\">Workplace Compliance<\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-group case-study__sharing-header is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\"><div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"facebook\" data-social-type=\"facebook\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"24px\" height=\"24px\" viewBox=\"0 0 20 20\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group<\/title> <path d=\"M14.4446 6.47609H11.4173V4.40033C11.4173 3.62078 11.9115 3.43904 12.2596 3.43904C12.6068 3.43904 14.3958 3.43904 14.3958 3.43904V0.0120058L11.4537 0C8.18772 0 7.44447 2.55599 7.44447 4.19168V6.47609H5.55566V10.0075H7.44447C7.44447 14.5394 7.44447 20 7.44447 20H11.4173C11.4173 20 11.4173 14.4856 11.4173 10.0075H14.0981L14.4446 6.47609Z\"><\/path><\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"twitter\" data-social-type=\"twitter\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"17\" height=\"18\" viewBox=\"0 0 17 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_2187_1527)\"> <path d=\"M6.88269 10.3821L0.554058 18H2.05374L7.54889 11.3855L11.9379 18H17L10.363 7.99774L17 0.00924304H15.5002L9.69721 6.99436L5.06215 0.00924304H-5.51343e-07L6.88306 10.3821H6.88269ZM8.93683 7.90961L9.60929 8.90561L14.9598 16.8309H12.6563L8.33833 10.4349L7.66587 9.43894L2.05303 1.12518H4.35659L8.93683 7.90923V7.90961Z\" fill=\"currentColor\"><\/path> <\/g> <defs> <clipPath id=\"clip0_2187_1527\"> <rect width=\"17\" height=\"18\" fill=\"white\" transform=\"matrix(-1 0 0 -1 17 18)\"><\/rect> <\/clipPath> <\/defs> <\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"linkedin\" data-social-type=\"linkedin\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"17px\" height=\"16px\" viewBox=\"0 0 17 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Shape<\/title> <g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Icons\/Social\" transform=\"translate(-74.000000, -2.000000)\" fill=\"#000000\" fill-rule=\"nonzero\"> <path d=\"M74.2155762,7.20409322 L77.8588786,7.20409322 L77.8588786,18 L74.2155762,18 L74.2155762,7.20409322 Z M76.0616143,2 C74.8146643,2 74,2.80609002 74,3.86411056 C74,4.90036967 74.7908238,5.72989508 76.0139333,5.72989508 L76.0371667,5.72989508 C77.3079571,5.72989508 78.0993476,4.90032981 78.0993476,3.86411056 C78.0755071,2.80609002 77.3079976,2 76.0616143,2 Z M86.8041976,6.95048874 C84.8702857,6.95048874 84.0038929,7.99790755 83.5205667,8.73245583 L83.5205667,7.20409322 L79.8761714,7.20409322 C79.924419,8.21687707 79.8761714,18 79.8761714,18 L83.5205667,18 L83.5205667,11.9708054 C83.5205667,11.6478911 83.5444071,11.3261725 83.6402952,11.0948476 C83.9041595,10.4502147 84.5037738,9.78266458 85.5095667,9.78266458 C86.8291714,9.78266458 87.3561714,10.773129 87.3561714,12.2237722 L87.3561714,18 L91,18 L91,11.8093881 C91,8.49339883 89.2027762,6.95048874 86.8041976,6.95048874 Z\" id=\"Shape\"><\/path> <\/g> <\/g> <\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"link\" data-social-type=\"copy\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"18\" height=\"19\" viewBox=\"0 0 18 19\" fill-rule=\"evenodd\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path transform=\"translate(6.640285, 0)\" d=\"M9.6365839,1.06427739 L9.6365839,1.06407143 C7.63313006,-0.581342526 4.71799441,-0.287025772 3.06469376,1.72767436 L1.68152847,3.42787366 C1.2637913,3.94153775 1.3305731,4.70585509 1.8305341,5.13486964 C2.33069565,5.56409016 3.0749216,5.4955055 3.49265877,4.98184141 L4.8760246,3.28143615 C5.71089731,2.25863908 7.1949372,2.1243532 8.19104884,2.98176443 C8.20769415,2.99597567 8.22413891,3.01059882 8.24038313,3.02522198 C9.18174573,3.92361924 9.26838157,5.42383144 8.43691815,6.43015171 L5.5610895,9.96627791 L5.53461744,9.99634806 C5.38079871,10.1792405 5.20090901,10.3370058 5.00076417,10.4640831 C4.04676718,11.0718709 2.80719278,10.901748 2.04211006,10.0579301 C1.59709864,9.56877523 0.850065046,9.54303024 0.374169553,10.0002613 C-0.100522665,10.4562566 -0.127195273,11.2205739 0.315008503,11.7099348 C1.3991598,12.9045024 2.99670869,13.4575049 4.56377459,13.1800768 C4.80503134,13.1364133 5.04287882,13.0742134 5.27470991,12.9934771 C6.09434113,12.7094584 6.82152068,12.1980598 7.37542854,11.5155086 L10.2440375,7.98947441 C11.0680808,6.96832503 11.4617524,5.65182909 11.3372134,4.33183184 C11.2235039,3.05137889 10.6100339,1.87267016 9.6365839,1.06427739\" fill=\"currentColor\"\/><path transform=\"translate(0, 5.762765)\" d=\"M7.78481199,8.39527139 L6.54864687,9.91484383 C5.73222439,10.9339336 4.27946967,11.1129128 3.25127068,10.3214088 C2.2300908,9.49612727 2.05361038,7.97696676 2.85719793,6.92821874 C2.87083505,6.91050619 2.88447217,6.89299959 2.89851039,6.87569896 L5.82387388,3.27984437 L5.84553284,3.25492322 C5.99915102,3.07203079 6.17924127,2.91447144 6.37938611,2.78739415 C7.23972815,2.23645131 8.34754387,2.31595185 9.12506044,2.98449782 C9.2157072,3.06235067 9.30073868,3.14700021 9.37915214,3.23782854 C9.60657122,3.50207514 9.93486491,3.6513961 10.2784001,3.64665902 C10.6175233,3.64171598 10.9377951,3.48498047 11.155588,3.21764447 L11.1696262,3.20034383 C11.5426416,2.74620216 11.5342187,2.07930388 11.1497722,1.63546021 C9.42768425,-0.367088286 6.45118155,-0.55698335 4.50107292,1.21159465 C4.32298813,1.37306725 4.15713665,1.54813319 4.00472174,1.73555674 L1.08738009,5.32173121 C-0.548874157,7.35084854 -0.312430505,10.3492133 1.62043117,12.0813364 C2.56821124,12.921447 3.80678291,13.3317192 5.05377751,13.2188532 C5.20097822,13.2064956 5.34697566,13.1875473 5.49176982,13.1613904 C6.61362375,12.9593437 7.63039162,12.3585585 8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" fill=\"currentColor\"\/><\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n\n\n<h1 class=\"post-title-style wp-block-post-title\">The HR transformation that saved Pragma Home Care time and streamlined compliance<\/h1>\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-sm-font-size\" style=\"padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-08-19T22:43:10-04:00\">19 August 2025<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2026-07-02T22:21:13-04:00\">2 July 2026<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">1 min read<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:-200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"486\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Case_Study_Thumbnail_9.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Pragma Home Care case study banner.\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Case_Study_Thumbnail_9.webp 864w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Case_Study_Thumbnail_9-300x169.webp 300w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Case_Study_Thumbnail_9-768x432.webp 768w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Case_Study_Thumbnail_9-440x248.webp 440w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-container has-link-color wp-elements-bd12585df4f17950323ac2ac79d2f022 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance__header has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-9 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-heading-4-m-font-size\">At a glance<\/h2>\n\n\n\n<div class=\"wp-block-group case-study__content__logo-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"163\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Pragma-Care-Logo.webp\" alt=\"Pragma Care Logo\" class=\"wp-image-3373\" style=\"object-fit:contain;width:150px;height:50px\" srcset=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Pragma-Care-Logo.webp 500w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Pragma-Care-Logo-300x98.webp 300w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Pragma-Care-Logo-496x163.webp 496w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/08\/Pragma-Care-Logo-440x143.webp 440w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos is-layout-flex wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:1px\">\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-2 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-1\" style=\"font-style:normal;font-weight:600\">Company<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-4 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-3\">Pragma Home Care<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-6 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-5\" style=\"font-style:normal;font-weight:600\">Location<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-8 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-7\">Western Australia<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-10 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-9\" style=\"font-style:normal;font-weight:600\">Employees<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-12 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-11\">70+<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info wp-container-content-17 is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-14 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-13\" style=\"font-style:normal;font-weight:600\">Product<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-16 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-15\">Premium HR<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-bullet-points has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-md-font-size\" style=\"padding-bottom:var(--wp--preset--spacing--6)\"><strong>Explore this case study if:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<ul style=\"margin-right:0;margin-left:0\" class=\"wp-block-list case-study__content-glance-bullet-points__list is-style-checkmark\">\n<li>You\u2019re an NDIS provider looking for an all-in-one HR and compliance solution.<\/li>\n\n\n\n<li>You want to streamline recruitment while maintaining high industry standards.<\/li>\n\n\n\n<li>You\u2019re interested in how technology can drive efficiency and employee engagement.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-26 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">A champion for change in home care HR<\/h2>\n\n\n\n<p>For <a href=\"https:\/\/au.linkedin.com\/in\/divya-sharma-566b2a134\" target=\"_blank\" rel=\"noreferrer noopener\">Divya Sharma<\/a>, HR and Payroll Coordinator at <a href=\"https:\/\/pragmacarewa.com.au\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pragma Home Care<\/a>, managing compliance and efficiency in HR was a non-negotiable. Having used 91爆料 for over four years across different roles, Divya knew its potential to transform their HR, recruitment and payroll processes when she joined Pragma Home Care.\u00a0<\/p>\n\n\n\n<p>The organization, an NDIS provider dedicated to delivering high-quality support services, initially relied on manual processes and cloud-based storage that made tracking compliance, employee documents, and recruitment cumbersome.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Challenge<\/h2>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cBefore 91爆料, we were using old-school ways \u2013 SharePoint folders, manual tracking, and relying on a single person to manage everything. There was no clear way to track progress, and compliance was difficult to monitor,\u201d<\/em> says Divya.&nbsp;<\/p>\n\n\n\n<p>Knowing there was a better way, she championed 91爆料 and initiated a demo for the leadership team.<\/p>\n\n\n\n<p>The results? A complete transformation in how their HR, recruitment and payroll is managed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Solution<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">A new era of seamless compliance and organization<\/h3>\n\n\n\n<p>Since implementing 91爆料, Pragma Home Care has dramatically improved <a href=\"https:\/\/employmenthero.com\/en-ca\/services\/hr-advisory\/\">compliance tracking<\/a> \u2013 critical for an NDIS provider. The system\u2019s automated reminders ensure that necessary certifications and documents remain up to date.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cAs an NDIS provider, compliance is everything. 91爆料 notifies us when certifications are expiring \u2013 whether it\u2019s in 30 days, 15 days, or tomorrow. We generate reports effortlessly to ensure all employee records are up to date, from code of conduct acknowledgments to visa status tracking,\u201d<\/em> Divya explains.<\/p>\n\n\n\n<p>Beyond compliance, having a centralized HR platform has enhanced organization and efficiency. Pragma Home Care now manages all HR tasks \u2013 from contracts to performance management \u2013 in one place, reducing administrative burden and improving record-keeping.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Streamlining recruitment for a highly regulated industry<\/h3>\n\n\n\n<p>Finding the right employees in the home care sector requires strict screening for qualifications and compliance. The platform\u2019s <a href=\"https:\/\/employmenthero.com\/en-ca\/solutions\/recruitment-software\/\">recruitment tools<\/a> have been a game-changer for Pragma Home Care.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cOne of the biggest wins for us is how we\u2019ve set up mandatory questions in the recruitment process. Given the strict certification requirements in our industry, we\u2019ve built custom screening questions to filter candidates right from the start,\u201d<\/em> Divya shares.<\/p>\n\n\n\n<p class=\"case-study-quote\">91爆料\u2019s percentage match feature has also saved hours of manual work. <em>\u201cIt automatically shows us how well a candidate matches our job requirements. We can see at a glance who is 98% matched, who meets all certification criteria, and who might need additional screening,\u201d<\/em> she says.<\/p>\n\n\n\n<p class=\"case-study-quote\">Divya is also loving the integrated note-taking feature within the recruitment portal; helping their team communicate easily during the hiring process. <em>\u201cIf I\u2019ve already spoken to a candidate, I can leave notes, and my colleague can pick up where I left off. It keeps our hiring process smooth and efficient.\u201d<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Boosting engagement with a simple but powerful feature<\/h3>\n\n\n\n<p>While compliance and recruitment are critical, employee engagement also plays a vital role at Pragma Home Care. One of the most impactful tools has been 91爆料\u2019s <a href=\"https:\/\/employmenthero.com\/en-ca\/solutions\/employee-engagement-software\/\">announcement feature<\/a>.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cWe use the announcement feature to celebrate Employee of the Month and give team shoutouts. It\u2019s the first thing employees see when they log in and we\u2019re always pleased to hear them talking about it in meetings,\u201d<\/em> says Divya.<\/p>\n\n\n\n<p>The company also uses happiness surveys to track employee sentiment over time. <em>\u201cIt\u2019s great to compare how engagement shifts month to month and make informed improvements,\u201d<\/em> she adds.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A career built on expertise<\/h3>\n\n\n\n<p>Divya\u2019s deep knowledge of 91爆料 has not only benefited Pragma Home Care, but has also contributed to her own professional growth.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cUsing 91爆料 has made me more organized and helped me plan ahead. It\u2019s become second nature to me, and I love sharing my knowledge with my team. Even after four years, I\u2019m still discovering new features,\u201d<\/em> she says.<\/p>\n\n\n\n<p class=\"case-study-quote\">Her expertise has been recognized within her team and by leadership. <em>\u201cWhen you truly understand the platform, it positions you as a go-to expert. It\u2019s a skill I can take anywhere in my career.\u201d<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Impact<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">An essential tool for NDIS providers<\/h3>\n\n\n\n<p>For Pragma Home Care, 91爆料 isn\u2019t just an HR tool \u2013 it\u2019s a critical part of their operations. From ensuring airtight compliance to streamlining recruitment and boosting employee engagement, it\u2019s redefined how they manage HR.<\/p>\n\n\n\n<p class=\"case-study-quote\"><em>\u201cIt\u2019s a one-stop shop for everything HR. We\u2019re saving time, improving compliance, and making life easier for our team. I honestly don\u2019t know how we managed before,\u201d<\/em> says Divya.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re looking to transform your HR and compliance processes, book a demo today and see how 91爆料 can work for you.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-button request-a-demo__btn\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/request-a-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><ul class=\"search-tag__list\"><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Candidate+Screening\" title=\"Candidate Screening\" style=\"font-weight: 500;\">Candidate Screening<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Customers\" title=\"Customers\" style=\"font-weight: 500;\">Customers<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Health+%26amp%3B+Safety\" title=\"Health &amp; Safety\" style=\"font-weight: 500;\">Health &amp; Safety<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Mandatory+Training\" title=\"Mandatory Training\" style=\"font-weight: 500;\">Mandatory Training<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Onboarding\" title=\"Onboarding\" style=\"font-weight: 500;\">Onboarding<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Recruiting\" title=\"Recruiting\" style=\"font-weight: 500;\">Recruiting<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=Regulatory+Reporting\" title=\"Regulatory Reporting\" style=\"font-weight: 500;\">Regulatory Reporting<\/a>\n                <\/span>\n                <\/li><\/ul><\/div>\n<\/div>\n<\/div>\n\n\n\n<style>\np.case-study-quote {\n  margin:32px auto!important;\n  padding-left:16px!important;\n}\n<\/style>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pragma Home Care manages HR and payroll with 91爆料, reducing admin and improving visibility over carers, shifts and regulatory requirements.<\/p>\n","protected":false},"featured_media":3206,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"_visual_mode":"business","exclude_from_algolia":false,"reading_time":"4 min read","display_reading_time":false,"_cs_card_quote":"","_cs_card_author":"","_cs_card_job_title":"","_cs_logo_dark_mode":"invert","_cs_card_logo_id":0,"homepage_thumbnail":0,"footnotes":""},"resource-type":[28],"topic":[268,328],"learn_topic":[],"industry":[383],"search-tags":[343,437,362,374,341,342,373],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-3365","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","resource-type-case-studies","topic-hiring-recruitment","topic-workplace-compliance","industry-healthcare","search-tags-candidate-screening","search-tags-customers","search-tags-health-safety","search-tags-mandatory-training","search-tags-onboarding","search-tags-recruiting","search-tags-regulatory-reporting"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies\/3365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":4,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies\/3365\/revisions"}],"predecessor-version":[{"id":10752,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/case-studies\/3365\/revisions\/10752"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/media\/3206"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/media?parent=3365"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resource-type?post=3365"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/topic?post=3365"},{"taxonomy":"learn_topic","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/learn_topic?post=3365"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/industry?post=3365"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/search-tags?post=3365"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/audience?post=3365"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/business-size?post=3365"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/product-tag?post=3365"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/funnel-stage?post=3365"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/region?post=3365"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/pain-point?post=3365"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/persona?post=3365"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/post_features?post=3365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}