{"id":12136,"date":"2025-09-29T05:57:03","date_gmt":"2025-09-29T05:57:03","guid":{"rendered":"https:\/\/employmenthero.com\/en-ca\/responsible-ai\/"},"modified":"2026-03-03T13:14:04","modified_gmt":"2026-03-03T18:14:04","slug":"responsible-ai","status":"publish","type":"page","link":"https:\/\/employmenthero.com\/en-ca\/responsible-ai\/","title":{"rendered":"Responsible AI"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-2 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--16);padding-bottom:0\">\n<div class=\"wp-block-group alignwide is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\"><div style=\"--bb--crumb-gap:0.4em; padding-top:0;padding-bottom:0;\" class=\"wp-block-employmentherocom2025-breadcrumb-block-v2\">\n    <nav role=\"navigation\" aria-label=\"breadcrumb\" class=\"nav-breadcrumb\">\n        <ol class=\"breadcrumb-items\">\n                            <li class=\"breadcrumb-item\">\n                    <a href=\"https:\/\/employmenthero.com\/en-ca\/\" class=\"breadcrumb-item-ahref breadcrumb-item--current\">\n                        <span class=\"breadcrumb-item-name\">\n                        Home                        <\/span>\n                    <\/a>\n                                    <\/li>\n                        <\/ol>\n    <\/nav>\n    <script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"name\":\"Home\",\"@id\":\"https:\\\/\\\/employmenthero.com\\\/en-ca\\\/\"}}]}<\/script><\/div>\n<\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-black-color has-text-color has-link-color has-heading-1-4-xl-font-size wp-elements-4eca845a612920806751130fc478ecc6\">Responsible innovation<\/h1>\n\n\n\n<p class=\"has-text-align-center responsive-p1 has-link-color has-paragraph-2-m-font-size wp-elements-ed7fd430135d51b82399547f331cf997\"><strong>Making employment easier and more valuable for everyone on earth with an AI-powered employment ecosystem.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-link-color has-paragraph-2-m-font-size wp-elements-00c0c2c1eb65453bcb7a80591cdfb3f5\">At 91爆料, we&#8217;re not just innovating, we&#8217;re redefining the employment experience. Our world-first AI-powered <a href=\"https:\/\/employmenthero.com\/en-ca\/products\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/products\/\">Employment Operating System (EOS)<\/a> is fundamentally transforming how businesses operate and how employees and employers connect. We&#8217;re building the future of work, and AI collaboration is fundamental.\u00a0<\/p>\n\n\n\n<p class=\"has-text-align-center has-link-color has-paragraph-2-m-font-size wp-elements-6809bfc216d79c9931d32431c15738a6\">From fairer hiring to faster payroll, every solution is guided by Responsible AI (RAI) principles that prioritize fairness, transparency, security and human oversight. AI has infinite potential to amplify human capabilities and create new opportunities, provided we get these right.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull image_left_right-wrapper has-white-to-lv-50-gradient-background has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-4 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--6);padding-right:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--6);padding-left:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-heading-1-3-xl-font-size\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10)\">How 91爆料 uses AI<\/h3>\n\n\n\n<p class=\"has-text-align-left responsive-p1 has-link-color has-paragraph-2-m-font-size wp-elements-15732252b9ff74760aeae7b15daa5062\">Innovative use of the latest technology is foundational to 91爆料; from 2014, when we began to digitize Human Resource Information Systems, to now, where our market-leading, AI-powered technology deeply integrates into these systems to deliver smarter, faster, more effective solutions for employers and employees.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-link-color has-paragraph-2-m-font-size wp-elements-e0fc83a8ea668b05020b9dc021cab68d\">From Hero AI, our generative AI chatbot that acts like a personal HR assistant embedded in the platform, to SmartMatch: our proprietary, AI-powered technology for talent matching. We are firmly AI-first and believe we have the opportunity and responsibility to shape how AI transforms work for the better.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-link-color has-paragraph-2-m-font-size wp-elements-b1f884ddc73f5009dfe182629d29aaa2\">AI isn&#8217;t just a tool; it&#8217;s a force for positive change. By using it responsibly, we can create a fairer, more inclusive and valuable employment landscape. We believe AI can help us combat discrimination, expand global access, accelerate upskilling and create new opportunities for everyone.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-paragraph-2-m-font-size\">Our mission is to make employment easier and more valuable for all, and a core part of that is ensuring AI is used safely and securely.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-btn-black-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/products\/find-candidates\/\">Learn more about SmartMatch<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Spare-image-2-optimized-1024x956.webp\" alt=\"Hands typing on a laptop with a dashboard on screen. The interface displays graphs, text, and notifications, conveying a focused and productive mood.\" class=\"wp-image-64304\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull feature-4col is-style-light-cloud responsive-grid-container has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-light-cloud--2\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<section class=\"wp-block-group col-head is-layout-grid wp-container-core-group-is-layout-7 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--10)\">\n<h2 class=\"wp-block-heading has-heading-2-2-xl-font-size\"><strong><strong><strong><strong>Our guiding principles<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"p3 has-paragraph-1-l-font-size\">Aligned with global best-practice principles, the following framework guides all AI-led innovation at 91爆料.&nbsp;<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group row is-layout-grid wp-container-core-group-is-layout-14 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-9 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon1_RAI_FairInclusive-optimized.webp\" alt=\"\" class=\"wp-image-64250\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading columnTitle has-heading-5-s-font-size\"><strong>Fair and inclusive<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-3-s-font-size\">Design, develop and deploy AI systems that are equitable, accessible and beneficial to all individuals and groups.&nbsp;<\/p>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Proactively identify and mitigate biases that could lead to unfair or discriminatory outcomes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon2_RAI_TransparentExplainable-optimized.webp\" alt=\"\" class=\"wp-image-64251\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading columnTitle has-heading-5-s-font-size\"><strong>Transparent and explainable<\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\">Clearly and accessibly communicate the presence, purpose and function of AI systems.&nbsp;<\/p>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Provide meaningful insight into how AI-powered decisions are made and have a clear path to understand, challenge and correct those outcomes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-11 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon3_RAI_SafeandSecure-optimized.webp\" alt=\"\" class=\"wp-image-64252\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading columnTitle has-heading-5-s-font-size\"><strong>Safe and Secure<\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\">Maintain privacy and security for all user data as paramount and by design.<\/p>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Ensure users control their data, and there is a clear value exchange.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Implement state-of-the-art security measures to prevent data breaches and unauthorized use and transparently communicate data handling practices.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon4_RAI_AmplifyHuman-optimized.webp\" alt=\"\" class=\"wp-image-64253\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading columnTitle has-heading-5-s-font-size\"><strong>Amplify Human Potential<\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\">Design AI to augment human creativity and capability, making work more valuable, not replacing it.&nbsp;<\/p>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Ensure there is always a &#8220;human in the loop&#8221; with clear and effective control to oversee, override and correct AI-powered outcomes. AI provides recommendations, not determinations, with final decisions always made by people.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-13 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon5_RAI_PositiveImpact-optimized.webp\" alt=\"\" class=\"wp-image-64254\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading columnTitle has-heading-5-s-font-size\"><strong>Positive Impact<\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\">Leverage our unique position to design, develop and deploy AI solutions that create a positive and lasting benefit for people and societies globally.&nbsp;<\/p>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Use AI to address complex societal challenges, promote sustainable development and empower communities, ensuring our technology serves humanity&#8217;s best interests.<\/p>\n<\/div>\n<\/section>\n\n\n\n<style>\n.columnTitle{\nmin-height: 40px; \n}\n.responsive-grid-container .col-head {\ngrid-template-columns: repeat(auto-fit, minmax(380px, 1fr));\n}\n.responsive-grid-container .row {\ngrid-template-columns: repeat(auto-fit, minmax(200px, 1fr));\n}\n<\/style>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull headline-with-tab has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/eh-world-1.webp\" alt=\"\" style=\"object-fit:cover;width:98px;height:98px\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-2-xl-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--10)\"><strong><strong><strong>How our principles guide product<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-paragraph-1-l-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">Our approach to RAI is a company-wide commitment, championed by our leadership and embedded across every level of the organization. Our world-class product and technology teams continuously develop, refine and execute our RAI principles, ensuring we build and deploy AI responsibly, following a clear and central process:<\/p>\n\n\n<div\n    class=\"eh-accordion-group\"\n    data-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n    data-use-media-portal=\"1\"\n>\n    <div class=\"eh-accordion-group__content\">\n        \n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"true\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Plan<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Spare-image-optimized.webp\" alt=\"Person using a laptop displaying a dashboard with tasks, surveys, and metrics in a bright office setting. Lush green plant in the background.\" class=\"wp-image-64305\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Run a lightweight risk triage (PII, third-party models, decision impact) and set a data-minimization and guardrails plan up front.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Build<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Spare-image-optimized.webp\" alt=\"Person using a laptop displaying a dashboard with tasks, surveys, and metrics in a bright office setting. Lush green plant in the background.\" class=\"wp-image-64305\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Implement privacy-by-design principles and use bias mitigation techniques to create a secure and fair system.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Test<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Spare-image-optimized.webp\" alt=\"Hands typing on a laptop with a dashboard on screen. The interface displays graphs, text, and notifications, conveying a focused and productive mood.\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Run risk\u2011based evaluations before release and monitor after release. For high\u2011impact features, we layer in additional fairness and robustness testing.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Release<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Spare-image-optimized-1024x957.webp\" alt=\"Person using a laptop displaying a dashboard with tasks, surveys, and metrics in a bright office setting. Lush green plant in the background.\" class=\"wp-image-64305\" style=\"aspect-ratio:4\/3;object-fit:cover;width:700px\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Clearly communicate to users that they are interacting with AI and provide a clear path for recourse or feedback.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Support<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Spare-image-optimized.webp\" alt=\"Hands typing on a laptop with a dashboard on screen. The interface displays graphs, text, and notifications, conveying a focused and productive mood.\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Periodic fairness and robustness tests, live monitoring and clear incident response plans<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n    <\/div>\n            <div class=\"media-portal media-portal-05c843bd-6712-48dc-812d-4efbe1667769\"><\/div>\n    <\/div><\/section>\n\n\n\n<section class=\"wp-block-group alignfull headline-with-tab has-link-color wp-elements-1c31465734d2badabe4eff5a70473cda has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/05\/eh-world-1.webp\" alt=\"\" style=\"object-fit:cover;width:98px;height:98px\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-2-xl-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--10)\"><strong>How our principles guide process<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-paragraph-1-l-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">Our commitment to RAI is put into practice daily, with our principles actively shaping product solutions that improve outcomes for employers and employees.<\/p>\n\n\n<div\n    class=\"eh-accordion-group\"\n    data-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n    data-use-media-portal=\"1\"\n>\n    <div class=\"eh-accordion-group__content\">\n        \n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"true\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Fair and inclusive<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/RAI_makeworkeasier-optimized.webp\" alt=\"Three people sit at a table with a laptop, smiling and focused. The background features a green plant wall and arched window, creating a collaborative and modern atmosphere.\" class=\"wp-image-64342\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">91爆料\u2019s <a href=\"https:\/\/employmenthero.com\/en-ca\/quick-demos\/smartmatch\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/quick-demos\/smartmatch\/\">SmartMatch<\/a> is designed to reduce the role of bias by minimising use of protected attributes and focusing on skills and experience. SmartMatch ranks candidates on role-relevant evidence from the job and a candidate\u2019s work history (skills, responsibilities, certifications). Protected attributes are excluded from ranking. Each suggestion includes a clear explanation of why the candidate appears, and employers can tune the criteria so decisions stay anchored to merit and job fit<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Transparent and explainable<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/RAI_makeworkeasier-optimized.webp\" alt=\"Person using a laptop displaying a dashboard with tasks, surveys, and metrics in a bright office setting. Lush green plant in the background.\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">We make AI-assisted ranking understandable for both employers and job seekers. SmartMatch shows why each candidate appears, lets employers tune the criteria and records those changes so they\u2019re auditable.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Matches are broken down by job-derived signals (e.g. experience, qualifications), rather than personal attributes. Each criterion shows how the candidate aligns with the role. Managers can then click the \u2018update score card\u2019 to adjust criterion weights\/scores; the system then recalculates the ranking instantly. We clearly indicate when AI is used and give users a path to question or challenge outcomes.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Safe and secure<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/RAI_makeworkeasier-optimized.webp\" alt=\"Hands typing on a laptop with a dashboard on screen. The interface displays graphs, text, and notifications, conveying a focused and productive mood.\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Data privacy and security are paramount at 91爆料, and we have implemented a comprehensive set of measures to protect personal data. 91爆料 uses advanced encryption protocols, multi-factor authentication, and regular internal and external independent audits to ensure strict data protection. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">With <strong>ISO 27001, 27017<\/strong><span style=\"margin: 0px; padding: 0px;\"><strong>, and 27018 certification<\/strong>s and\u00a0<strong>SOC 2 Type II compliance<\/strong>, our security controls are\u00a0<\/span>rigorously designed and proven to operate effectively over time, providing confidence that your information remains secure, confidential, and protected from unauthorized access. Find out more via the <a href=\"https:\/\/trust.employmenthero.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">91爆料 Trust Centre.<\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Amplify human potential<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/RAI_makeworkeasier-optimized.webp\" alt=\"Person using a laptop displaying a dashboard with tasks, surveys, and metrics in a bright office setting. Lush green plant in the background.\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">91爆料\u2019s AI solutions are designed to make work easier and more valuable, allowing humans to focus on tasks that require judgment and empathy. AI provides recommendations, not determinations with final hiring decisions always made by people.<br><br>Our recruitment products, like Smartmatch, provide employers with a faster, easier and free way to hire, streamlining the process but always enabling people to make final hiring decisions.<br><br>SmartMatch has already saved businesses an estimated $37 million in recruiter fees and reduced hiring timeframes from weeks to days by automating repetitive administrative tasks. By streamlining roles and freeing up employees, our AI helps to solve a core problem like productivity, empowering individuals and organizations to reach their full potential.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div\n    class=\"eh-accordion__item-wrapper\"\n    >\n<div\n    class=\"eh-accordion\"\n    aria-expanded=\"false\"\n    data-parent-id=\"05c843bd-6712-48dc-812d-4efbe1667769\"\n>\n    <div class=\"eh-accordion__header\" tabindex=\"0\">\n        <div class=\"eh-accordion__title-wrapper\">\n            <h3 class=\"eh-accordion__title-text\">Positive Impact<\/h3>                    <\/div>\n        <div class=\"eh-accordion__toggle\">\n            <div class=\"eh-accordion__toggle__expand\">\n                <span class=\"eh-icon\" data-icon=\"anron-plus\">\n                    <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M8.49969 0.427734C8.93116 0.427734 9.28094 0.777513 9.28094 1.20899V7.71941H15.7914C16.2228 7.71941 16.5726 8.06919 16.5726 8.50067C16.5726 8.93214 16.2228 9.28192 15.7914 9.28192H9.28094V15.7923C9.28094 16.2238 8.93116 16.5736 8.49969 16.5736C8.06822 16.5736 7.71844 16.2238 7.71844 15.7923V9.28192H1.20801C0.776536 9.28192 0.426758 8.93214 0.426758 8.50067C0.426758 8.06919 0.776536 7.71941 1.20801 7.71941H7.71844V1.20899C7.71844 0.777513 8.06822 0.427734 8.49969 0.427734Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n            <div class=\"eh-accordion__toggle__collapse\">\n                <span class=\"eh-icon\" data-icon=\"anron-minus\">\n                    <svg width=\"17\" height=\"3\" viewBox=\"0 0 17 3\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M0.426758 1.5C0.426758 1.06853 0.776536 0.71875 1.20801 0.71875H15.7914C16.2228 0.71875 16.5726 1.06853 16.5726 1.5C16.5726 1.93147 16.2228 2.28125 15.7914 2.28125H1.20801C0.776536 2.28125 0.426758 1.93147 0.426758 1.5Z\" fill=\"#71717A\"\/> <\/svg>                <\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n    \n<div\n    class=\"eh-accordion__media wp-block-employmentherocom2025-accordion-media\">\n    \n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/RAI_makeworkeasier-optimized.webp\" alt=\"Hands typing on a laptop with a dashboard on screen. The interface displays graphs, text, and notifications, conveying a focused and productive mood.\" style=\"aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group eh-accordion__extras has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">At 91爆料, we believe AI should create lasting benefits for people, businesses and society. Our AI-powered tools are already driving measurable improvements:<br><\/p>\n\n\n\n<ul class=\"wp-block-list has-paragraph-2-m-font-size\">\n<li><strong>Social good and inclusion<\/strong>: Through initiatives like the <strong>Hero Foundation<\/strong>, we connect disadvantaged job seekers with meaningful employment opportunities, using our technology to help tackle unemployment and support vulnerable groups.<\/li>\n\n\n\n<li><strong>Faster, fairer hiring<\/strong>: SmartMatch reduces hiring times from weeks to days by instantly matching candidates based on skills and experience, while deliberately ignoring attributes like age, gender, or location to reduce bias. This has saved businesses an estimated $39 million in recruiter fees and opened up more opportunities for job seekers.<\/li>\n\n\n\n<li><strong>Efficiency and productivity gains<\/strong>: AI-powered payroll automation has cut processes that once took two days down to just one hour, freeing HR teams to focus on people, not paperwork. Across the platform, AI assists with tasks like job descriptions, rostering and performance feedback \u2014 reducing admin and boosting productivity.<\/li>\n\n\n\n<li><strong>Empowering employees and managers<\/strong>: Hero AI, our HR assistant, helps employees access accurate policy information and career guidance instantly, while enabling HR leaders to spend more time on meaningful, human-centred work.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n    <\/div>\n            <div class=\"media-portal media-portal-05c843bd-6712-48dc-812d-4efbe1667769\"><\/div>\n    <\/div>\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-27 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/case-studies\/vpac-construction\/\">How businesses benefit from AI-powered HR and Payroll<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-paragraph-2-m-font-size\">We are continuously improving our systems to ensure they remain fair, transparent and accessible for everyone, shaping a future of work that is more inclusive, productive and human.&nbsp;<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull feature-4col is-style-light-cloud responsive-grid-container has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-light-cloud--3\" id=\"below\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<section class=\"wp-block-group col-head is-layout-grid wp-container-core-group-is-layout-30 wp-block-group-is-layout-grid\">\n<h2 class=\"wp-block-heading has-heading-2-2-xl-font-size\"><strong><strong><strong><strong>Continuous improvement<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"p3 has-paragraph-2-m-font-size\">Continuous improvement (CI) is vital for ensuring our RAI framework and governance remain safe and effective in a dynamic world. AI is not a static technology. Our approach to CI seeks to address new challenges and ensure our systems remain aligned with our principles and global best practice over time. Here\u2019s how:\u00a0<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group row is-layout-grid wp-container-core-group-is-layout-34 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon1_RAI_ModelPerformance-optimized.webp\" alt=\"\" class=\"wp-image-64256\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-heading-5-s-font-size\"><strong><strong>Business growth<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Reach over 350,000 businesses globally by bundling your products with 91爆料\u2019s trusted employment solutions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon2_RAI_FairnessBias-optimized.webp\" alt=\"\" class=\"wp-image-64257\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-heading-5-s-font-size\"><strong><strong>Customer value<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Deliver greater long-term value by bundling our best-in-class tools with your ecosystem, enhancing loyalty and retention.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-bottom:var(--wp--preset--spacing--2)\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/09\/Icon3_RAI_PrivacySecurity-optimized.webp\" alt=\"\" class=\"wp-image-64258\" style=\"width:74px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-heading-5-s-font-size\"><strong><strong>Brand visibility<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-3-s-font-size\" style=\"margin-top:var(--wp--preset--spacing--2)\">Boost awareness and engagement by amplifying your brand to over 2.5 million employees on our platform globally.<\/p>\n<\/div>\n<\/section>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull image_left_right-wrapper has-lv-50-to-white-gradient-background has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-37 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-heading-1-3-xl-font-size\"><strong>We\u2019re looking to the future<\/strong><\/h3>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">We are actively building the future of work with AI, driven by our commitment to continuous improvement in Responsible AI.&nbsp; We\u2019re actively pursuing further international accreditation and will continue to share updates on our progress.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-button is-style-fill\" data-trigger-modal=\"modal-v2-block-2375ac4d-73e6-4432-8c86-492095420980\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/news\/\">Stay up to date on the latest news<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-49 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-2-xl-font-size\" style=\"padding-bottom:var(--wp--preset--spacing--20)\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group faq-container-custom-responsible-ai has-global-padding is-layout-constrained wp-container-core-group-is-layout-48 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-heading-3-l-font-size\"><strong>Fairness and inclusivity<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group faq-cont has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041629011\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041629011\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How does 91爆料 ensure its AI systems are fair and inclusive?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>91爆料 ensures its AI systems are fair and inclusive by focusing on skills, experience and qualifications \u2014 not personal attributes \u2014 when making recommendations, helping to reduce bias in hiring. Our AI decisions are transparent and explainable, with clear insights and audit trails and always include human oversight to ensure fairness and accountability. We regularly audit and refine our models to prevent unintended bias, and through initiatives like the Hero Foundation, we also use AI to create positive social impact by connecting disadvantaged job seekers with opportunities.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041634577\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041634577\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">What processes are in place to mitigate potential bias in AI systems used by 91爆料?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>91爆料 actively mitigates bias in its AI systems through a combination of design, testing and oversight. Our recruitment tools, like SmartMatch, deliberately exclude protected attributes such as name, age, gender or location, focusing only on skills, experience and qualifications to ensure fair outcomes. We apply privacy-by-design principles, conduct regular bias audits and performance testing, and continuously monitor our models after deployment to detect and correct any emerging issues. Importantly, all AI outcomes remain explainable and subject to human oversight, so hiring managers make final decisions with clear insights, ensuring fairness and accountability at every step.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041637992\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041637992\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How does 91爆料 use AI to benefit everyone?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>91爆料 uses AI to make work easier, fairer and more valuable for everyone. Our tools, like SmartMatch, connect candidates and employers based on skills and experience rather than personal attributes, helping to reduce bias and open up opportunities. Hero AI, our HR assistant, simplifies complex policies and tasks so employees and managers get quick, clear answers. By automating repetitive processes, our AI frees people to focus on meaningful, human-centred work, while initiatives like the Hero Foundation use our technology to connect disadvantaged job seekers with employment opportunities.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-heading-3-l-font-size\"><strong>Transparency and explainability<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group faq-cont has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041726708\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041726708\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Where can I find information on how 91爆料 uses AI across the platform and its different products and services?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-link-color wp-elements-d69aaeaee9d69c6eb742226662965fcf\">Our Responsible AI page is the best place to start. From here, or any other page on the 91爆料 site, you can explore detailed information about our products and services using the top navigation, tailored for businesses, partners, employees and job seekers. We also provide a dedicated <a href=\"http:\/\/help.employmenthero.com\/hc\/en-ca\/\" data-type=\"link\" data-id=\"http:\/\/help.employmenthero.com\/hc\/en-ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Support Centre<\/a> in every market, with in-depth help articles, and our HeroBot is available 24\/7 to answer questions. You can also connect with our team via phone or webform.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041733520\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041733520\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Can 91爆料 users challenge decisions made by AI systems?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-link-color wp-elements-89c00e89c9fae10bb344a7e6574df4a6\">Yes. 91爆料 ensures there is always human oversight in the use of AI, and users have the ability to question, challenge or seek clarification on AI-driven outcomes. For example, our SmartMatch recruitment tool provides transparent explanations of how candidates are matched, along with clear audit trails. Employers and job seekers can review these insights, and final hiring decisions are always made by humans, not AI. This guarantees fairness, accountability and a clear path to contest or correct outcomes if needed. If you believe an AI system has made an incorrect decision, there are many channels through which you can <a href=\"https:\/\/employmenthero.com\/en-ca\/contact\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/contact\/\">contact us<\/a> about this, including our HeroBot, via phone or web form<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-heading-3-l-font-size\"><strong>Data, privacy and security<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group faq-cont has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041777755\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041777755\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">What kind of data does 91爆料 collect?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-link-color wp-elements-5470a2a9dd88faad0c8d899228b6d386\">We collect certain types of data in order to deliver market-leading products and services to businesses, partners, employees and job-seekers. This data depends on which services we provide to you; however, it largely falls into personal and contact information, employment and financial data and platform usage \/ technical data. All data is collected and used in accordance with our <a href=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\">Privacy Policy<\/a>, which is regularly reviewed and updated in line with regional and global best practice.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041788287\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041788287\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Why does 91爆料 collect this data?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>91爆料 collects your data for four main reasons, which are grounded in legal and business requirements: to fulfill our contractual obligations with you and your employer, when you have given us your explicit consent for specific uses, when it is necessary for a legitimate business interest and to comply with legal and regulatory obligations. All data is collected and processed in accordance with our <a href=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\">Privacy Policy<\/a>, which is regularly reviewed and updated in line with regional and global best practice.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041790643\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041790643\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How is data stored and retained?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-link-color wp-elements-8cb1e2a734c0120e484477ba1b0d10c6\">Your personal data is stored securely in data centres located in Australia, Ireland and Canada by our trusted third-party providers. Across all our AI initiatives, zero\u2011data\u2011retention and no\u2011training settings are configured by default with our third-party model partners. We retain data only for as long as necessary to deliver our services, meet legal or operational requirements and enhance your experience, after which it is securely deleted or anonymized. Some data (such as account information, marketing preferences or usage analytics) may be kept for longer where required by law or business needs. You can learn more about our practices in our <a href=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\">Privacy Policy<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041792564\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041792564\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How does 91爆料 keep data safe?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>Keeping your data secure is our top priority. We use advanced encryption (TLS), multi-factor authentication and regular security audits to protect our platform. 91爆料 is ISO\/IEC 27001 certified, meeting the same standards as banks.<\/p>\n\n\n\n<p>We also employ firewalls, DDoS protection, strict access controls, continuous patching and detailed logging. All data is encrypted in transit and at rest on secure AWS infrastructure.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041798747\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041798747\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How do you use data for AI-powered products?\u00a0<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-link-color wp-elements-90b00c9623607cda5aee43556b4b0701\">The SmartMatch system only shares relevant information (e.g. job title, skills) and no Personally Identifiable Information (PII) is shared. Where this kind of data is required for service to employers and employees, for example in onboarding or payroll, we have stringent data and privacy security processes to ensure PII is protected. You can find out more via our <a href=\"https:\/\/trust.employmenthero.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trust Centre<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041801871\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041801871\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Do you use personal data for product development or for model training?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-link-color wp-elements-e15a3935171b1180f42f4905b9c4922e\">We do not use personal data to train third\u2011party foundation models. For models we build or refine within 91爆料, we may use aggregated or de\u2011identified data consistent with our <a href=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\" data-type=\"link\" data-id=\"https:\/\/employmenthero.com\/en-ca\/legals\/privacy-policy\/\">Privacy Policy<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041803930\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041803930\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Does 91爆料 sell personal data?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>No, never.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-heading-3-l-font-size\"><strong>Management of AI at 91爆料<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group faq-cont has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041931421\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041931421\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How is AI governed at 91爆料?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>91爆料 has been trailblazing with new technology since it was founded in 2014 by Ben Thompson and Dave Tong, and strong governance of emerging technologies has always been a critical focus. Over the past decade, CPTO and Co-Founder Dave Tong, has built a world-class product and technology function that embeds Responsible AI principles into every stage of development. We follow a clear governance framework that includes formal AI impact assessments, privacy-by-design standards, bias testing and audits and continuous monitoring to ensure fairness, security and accountability. Our leadership team champions this approach company-wide, ensuring that every AI innovation \u2014 whether powering recruitment, HR, payroll or employee experience \u2014 is deployed responsibly, transparently and with human oversight.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-heading-3-l-font-size\"><strong>Positive impact<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group faq-cont has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041959944\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041959944\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">What kind of positive impact have your AI-powered solutions had to date?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>91爆料\u2019s AI-powered tools are helping businesses save time, reduce costs and create fairer outcomes. SmartMatch cuts recruitment time from weeks to days by instantly matching candidates based on skills and experience, while reducing bias by ignoring personal attributes like age or gender. AI-driven payroll automation has reduced processes that once took days down to hours, giving HR teams more time to focus on people. Across the platform, AI features streamline tasks like drafting job descriptions, performance feedback and rostering, boosting productivity and reducing manual admin. These solutions not only improve efficiency and accuracy for businesses of all sizes but also open up greater opportunities for job seekers by making hiring faster, fairer and more accessible.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041963522\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041963522\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How does 91爆料 ensure its AI products and services deliver tangible results?\u00a0<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>Our mission is simple: make employment easier for everyone. That principle guides every product decision we make, quarter by quarter. We don\u2019t just build technology for the sake of it. Every feature is designed to deliver measurable outcomes for business owners, HR managers and their teams. SmartMatch is already proving the impact of this approach. Compared to traditional hiring methods, it helps businesses spend 92% less time contacting candidates, screen 87% fewer applicants and review 70% fewer profiles to make a hire. By cutting down on the most time-consuming parts of recruitment while still improving outcomes, SmartMatch shows how AI can drive efficiency, reduce costs and give people more time to focus on higher-value work.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1761041966377\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1761041966377\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">What is your vision for the future?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>We remain mission-first: to make employment easier and more valuable for everyone on earth. As work continues to evolve, we believe AI will be one of the most powerful forces shaping the future. That\u2019s why it sits at the core of how we innovate, develop and operate. For us, AI is not about replacing people, but about empowering them \u2014 amplifying human creativity, judgment and potential. By removing barriers, reducing bias and streamlining repetitive tasks, we can create new opportunities for businesses and employees everywhere. Our vision is a world where every worker, regardless of location, background or role, can thrive in the age of AI, with technology that is safe, fair, transparent and built to serve humanity\u2019s best interests.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<style>\n.eh-faq__bg-light{\nbackground-color:rgba(0,0,0,0)\n}\n.eh-faq__bg-dark\n{\nbackground-color:rgba(0,0,0,0)\n}\nh2.eh-faq__title {\n    font-size: 32px !important;\n}\n.wp-block-employmentherocom2025-faq.eh-faq.eh-faq__bg-light {\n    padding-bottom: unset !important;\n}\n.faq-container-custom-responsible-ai h2 {\nmargin-bottom:24px!important;\nfont-weight:800!important;\ntext-align:left!important;\nwidth:10%;\n}\n.faq-container-custom-responsible-ai > div {\ndisplay:flex;\nflex-wrap:nowrap;\nmax-width:1172px!important;\n}\n.faq-container-custom-responsible-ai .faq-cont {\nflex-basis:70%;\n}\n\n@media only screen and (max-width: 468px) {\n  .faq-container-custom-responsible-ai > div {\n    flex-wrap: wrap !important;\n  }\n\n  .faq-container-custom-responsible-ai h2 {\n    width: 100% !important;\n  }\n\n  .faq-container-custom-responsible-ai .faq-cont {\n    flex-basis: 100% !important; \n  }\n}\n\n<\/style>\n\n<!---FAQ SCHEMA CUSTOM--->\n<script type=\"application\/ld+json\">\n{  \n  \"@context\": \"https:\/\/schema.org\/\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does 91爆料 ensure its AI systems are fair and inclusive?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>91爆料 ensures its AI systems are fair and inclusive by focusing on skills, experience and qualifications\u2014not personal attributes\u2014when making recommendations, helping to reduce bias in hiring. Our AI decisions are transparent and explainable, with clear insights and audit trails and always include human oversight to ensure fairness and accountability. We regularly audit and refine our models to prevent unintended bias and through initiatives like the Hero Foundation, we also use AI to create positive social impact by connecting disadvantaged job seekers with opportunities.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What processes are in place to mitigate potential bias in AI systems used by 91爆料?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>91爆料 actively mitigates bias in its AI systems through a combination of design, testing and oversight. Our recruitment tools, like SmartMatch, deliberately exclude protected attributes such as name, age, gender, or location, focusing only on skills, experience and qualifications to ensure fair outcomes. We apply privacy-by-design principles, conduct regular bias audits and performance testing and continuously monitor our models after deployment to detect and correct any emerging issues. Importantly, all AI outcomes remain explainable and subject to human oversight, so hiring managers make final decisions with clear insights, ensuring fairness and accountability at every step.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does 91爆料 use AI to benefit everyone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>91爆料 uses AI to make work easier, fairer and more valuable for everyone. Our tools, like SmartMatch, connect candidates and employers based on skills and experience rather than personal attributes, helping to reduce bias and open up opportunities. Hero AI, our HR assistant, simplifies complex policies and tasks so employees and managers get quick, clear answers. By automating repetitive processes, our AI frees people to focus on meaningful, human-centred work, while initiatives like the Hero Foundation use our technology to connect disadvantaged job seekers with employment opportunities.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I find information on how 91爆料 uses AI across the platform and its different products and services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>Our Responsible AI page is the best place to start. From here, or any other page on the 91爆料 site, you can explore detailed information about our products and services using the top navigation, tailored for businesses, partners, employees and job seekers. We also provide a dedicated Support Centre with in-depth help articles, and our HeroBot is available 24\/7 to answer questions or connect you with our team via phone or webform.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can 91爆料 users challenge decisions made by AI systems?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>Yes. 91爆料 ensures there is always human oversight in the use of AI and users have the ability to question, challenge, or seek clarification on AI-driven outcomes. For example, our SmartMatch recruitment tool provides transparent explanations of how candidates are matched, along with clear audit trails. Employers and job seekers can review these insights and final hiring decisions are always made by humans, not AI. If you believe an AI system has made an incorrect decision, you can contact us via HeroBot, phone or web form.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of data does 91爆料 collect?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>We collect certain types of data in order to deliver market-leading products and services to businesses, partners, employees and job-seekers. This data depends on which services we provide to you, however largely falls into personal and contact information, employment and financial data and platform usage \/ technical data. All data is collected and used in accordance with our Privacy Policy.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why does 91爆料 collect this data?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>91爆料 collects your data for four main reasons: to fulfil contractual obligations, when you provide explicit consent, for legitimate business interests and to comply with legal or regulatory obligations. All data is collected and processed in accordance with our Privacy Policy.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How is data stored and retained?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>Your personal data is stored securely in data centres located in Australia, Ireland and Canada by trusted third-party providers. Across all our AI initiatives, zero-data-retention and no-training settings are configured by default with our model partners. Data is retained only as long as needed for service delivery or legal obligations, after which it is securely deleted or anonymised.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does 91爆料 keep data safe?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>We use encryption, multi-factor authentication, firewalls, ISO 27001 certification, access controls and continuous monitoring. All data is encrypted in transit and at rest using secure AWS infrastructure.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do you use data for AI-powered products?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>SmartMatch only shares relevant information such as job titles and skills. No personally identifiable information (PII) is used unless required for services like onboarding or payroll. We apply strict privacy processes which you can explore via our Trust Centre.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you use personal data for product development or for model training?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>We do not use personal data to train third-party models. Where we build internal models, we may use aggregated or de-identified data consistent with our Privacy Policy.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does 91爆料 sell personal data?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>No, never.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How is AI governed at 91爆料?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>We follow a robust AI governance framework including AI impact assessments, privacy-by-design, bias testing, monitoring and human oversight. Our leadership team champions ethical AI use across the company.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of positive impact have your AI-powered solutions had to date?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>Our AI tools help businesses save time, reduce costs and enhance fairness. SmartMatch reduces hiring time from weeks to days and removes bias from the process. AI in payroll and HR automations reduces manual effort and improves accuracy.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does 91爆料 ensure its AI products and services deliver tangible results?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>Every AI feature is built to solve a real problem and deliver measurable outcomes. For example, SmartMatch helps businesses spend 92% less time contacting candidates and reduces profiles reviewed by 70%, while improving hiring outcomes.<\/p>\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your vision for the future?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"<p>Our mission is to make employment easier and more valuable for everyone. We believe AI should empower\u2014not replace\u2014people. Our goal is to build AI tools that reduce bias, remove barriers and create opportunities for all workers globally.<\/p>\"\n      }\n    }\n  ]\n}\n<\/script>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull image_left_right-wrapper has-light-violet-500-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-53 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--20);padding-left:0\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-52 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/03\/EOS-Rebel-Rabbit-Laying-Down.jpg\" alt=\"\" class=\"wp-image-45572\" style=\"width:480px;height:auto\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-51 wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--9)\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-heading-2-2-xl-font-size wp-elements-b5644e1de0352f282afea1ad8506be7f\" style=\"padding-bottom:var(--wp--preset--spacing--9)\">Privacy and security<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color has-paragraph-1-l-font-size wp-elements-32396cd592e0687b3ad1e39ab561c184\" style=\"padding-bottom:var(--wp--preset--spacing--9)\">We maintain strong access controls, logging and adversarial testing. When using third-party models, we set zero-data-retention \/ no-training. Any incidents follow a stringent and defined response plan.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-btn-neon-green-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/request-a-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Responsible innovation Making employment easier and more valuable for everyone on earth with an AI-powered employment ecosystem. At 91爆料, we&#8217;re not just innovating, we&#8217;re redefining the employment experience. Our world-first AI-powered Employment Operating System (EOS) is fundamentally transforming how businesses operate and how employees and employers connect. 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