{"id":9418,"date":"2025-11-06T01:09:48","date_gmt":"2025-11-06T06:09:48","guid":{"rendered":"https:\/\/employmenthero.com\/en-ca\/?post_type=resources&#038;p=9418"},"modified":"2026-07-24T01:32:01","modified_gmt":"2026-07-24T05:32:01","slug":"360-feedback-template","status":"publish","type":"resources","link":"https:\/\/employmenthero.com\/en-ca\/resources\/360-feedback-template\/","title":{"rendered":"360 feedback template for Canadian SMEs"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull resource-sticky-downloadable-template has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull blog-template-header has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" 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C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" fill=\"currentColor\"\/><\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group post-title-mobile has-global-padding is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained\"><h2 class=\"blog-template-title wp-block-post-title\">360 feedback template for Canadian SMEs<\/h2>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-5 wp-block-group-is-layout-flex\">\n<p class=\"has-sm-font-size\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-11-06T01:09:48-05:00\">6 Nov 2025<\/time><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns content-flex is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group sticky-downloadable-title has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--24)\"><h1 class=\"blog-template-title wp-block-post-title\">360 feedback template for Canadian SMEs<\/h1>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex\">\n<p class=\"has-sm-font-size\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-11-06T01:09:48-05:00\">6 Nov 2025<\/time><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-wrapper has-global-padding is-layout-constrained wp-container-core-group-is-layout-11 wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">Tired of performance reviews that feel like a monologue, not a dialogue? You&#8217;re not alone. The old way of doing things\u2014manager talks, employee listens\u2014simply doesn&#8217;t cut it anymore, especially for Canadian SMBs striving for agility and innovation. You can&#8217;t truly grow if you&#8217;re only getting half the story. It\u2019s time to stop guessing about your team\u2019s potential and start building a culture where everyone\u2019s voice contributes to success.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">This isn\u2019t just another <a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/guide-to-hr\/\">HR checklist<\/a>; it\u2019s your blueprint for unlocking genuine, unfiltered insights. It illuminates blind spots, supercharges individual development and fosters a level of trust that traditional reviews can only dream of. Ditch the outdated, embrace the dynamic. Get the real picture, empower your team and watch your business thrive.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What&#8217;s the difference between a 360\u00b0 review and a performance review?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Let&#8217;s clear this up. Traditional reviews are useful, but they only show one piece of the puzzle. It\u2019s time to upgrade your approach.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Performance review<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A traditional performance review is a conversation where the manager drives the agenda. The manager assesses the employee\u2019s output, strengths and \u201careas for improvement\u201d\u2014all filtered through a single lens. These one-on-one reviews typically focus on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Progress against set objectives and KPIs<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Technical or job-specific skills<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Attendance, punctuality and overall consistency<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Manager\u2019s perceptions of behaviours and results<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">In many SMBs, performance reviews are conducted annually or biannually. They may inform raises, promotions or action plans, but often they\u2019re a check-the-box exercise. Employees can walk away feeling judged, not supported and miss out on additional insights from peers or direct reports.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Bottom line:<\/strong> You get limited data\u2014filtered, top-down and sometimes out of sync with the employee\u2019s daily reality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">360\u00b0 review<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Enter the 360\u00b0. Instead of a single perspective, you get a multifaceted, well-rounded view. Employees receive feedback from everyone they interact with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Direct reports<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Peers and colleagues<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Managers<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">(Sometimes) external partners or clients<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Self-assessment<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The 360\u00b0 isn\u2019t just about checking off what got done\u2014it shines a spotlight on <em>how<\/em> work and collaboration happen. It uncovers hidden strengths, blind spots and growth edges you\u2019d never see in a traditional review.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/Small-Business-Owners-Reviewing-Paperwork-1024x683.webp\" alt=\"Two small business owners reviewing documents together inside a bright, plant-filled caf\u00e9 or shop.\" class=\"wp-image-9432\"\/><\/figure>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>What sets the 360\u00b0 apart:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Richer, more nuanced feedback\u2014no more echo chamber<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Balances hard results with key behaviours like teamwork, influence, adaptability and leadership<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Helps drive accountability for \u201chow\u201d goals are reached, not just ticking off objectives<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">And here\u2019s the clincher: 360\u00b0 reviews cultivate trust, transparency and buy-in across your team. People who feel heard are more invested and open to change\u2014all of which shrinks turnover and grows loyalty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you use this 360\u00b0 feedback template?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Ready to make 360\u00b0 feedback your company\u2019s most powerful growth tool? Here\u2019s how you bring the process to life, step by step\u2014no jargon, no guesswork. The downloadable template gives you everything you need, but here\u2019s the playbook for making it count.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Define objectives<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Be crystal-clear about your intent. Is this for employee development only or will it inform promotions and compensation? The most effective 360\u00b0 processes focus on <em>growth<\/em>, not just pay or performance ratings.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Choose the right participants<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">The employee undergoing review<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">The manager<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">At least two peers (cross-functional input is gold)<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Two or more direct reports (if applicable)<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Optional: clients or external stakeholders<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Hero Tips:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Mix familiarity (<em>works closely with<\/em>) with variety (<em>diverse perspectives<\/em>)<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Keep numbers manageable\u20146 to 10 total respondents is ideal for depth without overwhelm<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Ensure inclusion and avoid \u201cfeedback cliques\u201d by checking your participant mix<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Clear, transparent communication<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><em>Why this matters<\/em>: Explain the purpose, confidentiality and how the results will be used.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><em>How to launch<\/em>: Send out an initial email or calendar invite giving everyone context and encouraging honest, constructive input.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><em>Reminders<\/em>: Follow up with a gentle nudge to boost completion rates. Reiterate anonymity and the goal of development.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Distribute and collect the templates<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Use your preferred method: Google Forms, Microsoft Forms, survey tool or printable PDFs.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Assign a non-manager third party (HR or an admin) to gather responses and strip out identifying info (critical for trust!).<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Set a realistic deadline (7\u201310 days).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Dig into the data<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Once feedback is collected, it\u2019s not about tallying scores. Look for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Patterns and recurring themes<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Consistencies\/differences between self-reports and others<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">\u201cHot spots\u201d (areas of either outstanding strength or real growth opportunity)<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Contrasting viewpoints (are the team and the manager aligned\u2014or not?)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 6: Share and take action<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">The manager (or facilitator) delivers a summary report\u2014focusing on themes, not individual comments.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Meet with the employee to discuss key takeaways, answer questions and co-create an action plan.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Don\u2019t let it die on the desk! Book a follow-up in 3\u20136 months to check progress, offer coaching and repeat the cycle.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Hero Tip:<\/strong> Always finish the process by giving everyone (raters AND ratee) a chance to share feedback on the process itself. Continuous improvement starts here.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"678\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/Customer-Satisfaction-Rating-Scale-1024x678.webp\" alt=\"Wooden cubes displaying different facial expressions ranging from sad to happy, symbolizing customer satisfaction or employee feedback.\" class=\"wp-image-9433\"\/><\/figure>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Want to jump right into the 360\u00b0 feedback template?&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Download now<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How can a 360\u00b0 feedback process help employee development?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A world-class 360\u00b0 process doesn\u2019t just boost your HR stats\u2014it transforms the way your people see themselves and each other.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Supercharges self-awareness<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">When employees see how their actions affect others (and how that\u2019s perceived), they bridge the gap between intent and impact. This self-knowledge is the cornerstone of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Greater accountability<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">More rapid skill development<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Fewer blind spots<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">More authentic teamwork<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Elevates leadership at every level<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Whether someone\u2019s a manager today or a future leader in the making, 360\u00b0 feedback shines a light on core leadership skills:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Giving and receiving feedback<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Resilience and adaptability<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Conflict resolution and influence<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Building trust and safety<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">360s help leaders adjust their approach and fine-tune their impact in the real world\u2014not just in theory.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Forges stronger teams<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">When peer feedback is baked into your process, you\u2019re signalling that <em>everyone\u2019s voice matters<\/em>. This:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Breaks down silos and builds empathy<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Uncovers hidden challenges (or tensions) before they morph into problems<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Boosts collaboration and cross-team learning<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Drives true performance gains<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">360\u00b0 feedback surfaces what\u2019s working\u2014and what\u2019s not\u2014that standard metrics often miss:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">How communication styles help or hinder project flow<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Whose leadership really holds a team together<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Early warning signs of burnout, disengagement or confusion<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Case in point:<\/strong> Companies using 360\u00b0s consistently report higher engagement, lower voluntary turnover and a more resilient, growth-focused workforce.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">With <a href=\"https:\/\/employmenthero.com\/en-ca\/products\/hr-software\/\">91±¬ΑΟ\u2019s in-built performance management tools<\/a>, you\u2019ll have everything you need to build a high-performance team culture \u2013 from 1:1s, performance reviews and 360 degree feedback. You can design custom reviews, set individual and team targets and develop feedback loops to ensure everyone is on track to achieve their goals.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Interested in exploring how 91±¬ΑΟ can streamline your 360 degree review process?&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/employmenthero.com\/en-ca\/request-a-demo\/\">Let\u2019s Talk<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to give constructive feedback to your direct reports and team members<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Feedback isn\u2019t about finger-pointing\u2014it\u2019s how you build capability, confidence and real results. But most feedback falls flat because it\u2019s vague, too personal or feels like criticism instead of coaching. Done well, feedback empowers your people to act (not hide).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The SBI framework: Your go-to tool&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Situation\u2013Behaviour\u2013Impact<\/strong> is deceptively simple and wildly effective. Here\u2019s how to do it right, plus extra frameworks and practical examples for Canadian SMBs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 1: SITUATION<\/strong><\/h4>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Paint a clear, neutral picture\u2014when and where did this happen?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">\u201cDuring last Thursday\u2019s client presentation\u2026\u201d<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 2: BEHAVIOUR<\/strong><\/h4>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">What did the person <em>actually<\/em> do or say? Stick to facts, not feelings.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">\u201c\u2026you responded to questions with detailed, easy-to-understand examples\u2026\u201d<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Step 3: IMPACT<\/h4>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Describe the result for the team, project or business.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">\u201c\u2026which impressed the client and secured us a follow-up meeting.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Not just for \u2018fixing\u2019 issues:<\/strong> Positive feedback works just as well (\u201cBecause of your quick thinking, we avoided a costly delay\u201d).<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Other frameworks you can try:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><strong>STAR (Situation, Task, Action, Result):<\/strong> Useful for breaking down complex feedback in project-based environments.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Feedforward:<\/strong> Instead of endless post-mortems, prompt, \u201cHere\u2019s what to focus on next time.\u201d This keeps the conversation future-facing and respectful.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">When feedback gets tricky<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Use \u201cI\u201d statements: \u201cI noticed\u2026\u201d rather than \u201cYou always\u2026\u201d<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Assume positive intent and ask clarifying questions.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Feedback is a dialogue, not a monologue: Invite their perspective.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Train your team on feedback basics annually as part of your review cycle.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What should managers be evaluated on in 360\u00b0 performance reviews?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A manager\u2019s influence extends far beyond their direct reports. Choose criteria that signal what matters most to your business and where leadership truly drives impact.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key 360\u00b0 evaluation areas for managers<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><strong>Communication<\/strong>\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Are goals, feedback and changes communicated clearly and promptly?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Do employees understand what\u2019s expected and feel informed?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Leadership and inspiration<\/strong>\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Does the manager model company values?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Are they trusted, respected and sought-out for difficult decisions?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Collaboration and team-building<\/strong>\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Does the manager orchestrate collaboration, tackle silos and create shared wins?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">How do they respond to conflict or setbacks within the team?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Strategic thinking<\/strong>\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Are they able to set priorities in line with company vision?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Do they see the bigger picture and help others connect their contributions to business goals?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Employee development and support<\/strong>\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">Do they coach, mentor and challenge individuals to grow?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">How well is feedback delivered and is it tied to actionable next steps?<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Customize these criteria:<\/strong> Adapt your rating scales and sample questions to fit your company\u2019s unique mission, values and goals. In the downloadable template, you\u2019ll find a detailed rating matrix and open-ended prompts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"455\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/Job-Interview-in-Modern-Office-e1762408764182.webp\" alt=\"Job interview in progress with a hiring manager speaking to a candidate seated across a desk in a modern office.\" class=\"wp-image-9434\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Get started with your 360-degree feedback survey<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Transform feedback into your SMB\u2019s competitive edge. Here\u2019s how you move from intention to action:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><strong>Download the template:<\/strong> Get a handy, downloadable PDF that you can refer back to at any time.&nbsp;<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Adapt it for your business:<\/strong> Tweak wording and focus areas so it reflects your culture and business objectives\u2014not someone else\u2019s.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Roll out the pilot program:<\/strong> Test with one team or department. Collect insights, adjust questions, build momentum.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Scale up:<\/strong> Share results, capture lessons and expand to the full company for a data-driven growth spur.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Repeat:<\/strong> Use 360\u00b0 feedback at 6 or 12-month intervals, not just once.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Encourage leaders to share their personal growth stories from the process. Nothing builds buy-in like vulnerability from the top.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Confidentiality and trust in the 360 feedback process<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">This isn\u2019t an optional step\u2014it\u2019s the foundation. Without psychological safety, any feedback process is doomed before it begins.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to build trust:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><strong>Anonymize data rigorously:<\/strong> No participant\u2019s answers are ever traced back\u2014use technology or HR controls to guarantee this.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Discuss the why:<\/strong> Make it clear feedback is about professional growth, never retribution or politics.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Set the tone at the top:<\/strong> Leaders should go first and model openness.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Train on confidentiality:<\/strong> Include guidelines in every rollout and template; revisit annually.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>Hero Tip:<\/strong> Use clear, simple language in your survey invitations and instructions so everyone feels secure and respected.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Download your free 360\u00b0 feedback template<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Don\u2019t settle for guesswork. Use our Canadian SMB-ready template to launch an effective, trust-building 360\u00b0 feedback process.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Download Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column form-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=\"form\" class=\"wp-block-group form-v2-violet-box-shadow-pattern is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-employmentherocom2025-marketo-form-v2 is-layout-flow wp-block-marketo-form-v2-is-layout-flow\">\n                                                            <section class=\"eh_marketo_form-title-section eh_marketo_form-title-section--small\" aria-labelledby=\"marketo-form-title\">\n        <div class=\"eh_marketo_form-title-container\">\n                                        <h2 id=\"marketo-form-title\" class=\"eh_marketo_form-title\">To download the template, we just need a few quick details.<\/h2>\n                    <\/div>\n            <\/section>\n                            <div class=\"eh_marketo_form-container_v2\" data-marketo-form=\"{&quot;is_multi_steps&quot;:false,&quot;form_data&quot;:[{&quot;base_url&quot;:&quot;\/\/hr.employmenthero.io&quot;,&quot;munchkin_id&quot;:&quot;387-SZZ-170&quot;,&quot;form_id&quot;:&quot;1737&quot;,&quot;css_classes&quot;:&quot;&quot;}],&quot;submit_text&quot;:&quot;Download now&quot;,&quot;success_handling_method&quot;:&quot;thank_you_page&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;thank_you_message&quot;:&quot;&quot;,&quot;add_lead_linking_id&quot;:false,&quot;add_drift_campaign_id&quot;:false,&quot;drift_campaign_id&quot;:&quot;&quot;,&quot;thank_you_page_id&quot;:&quot;4617&quot;,&quot;thank_you_page_url&quot;:&quot;https:\/\/employmenthero.com\/en-ca\/thank-you\/downloadable\/?origin=360-feedback-template&amp;origin_id=OIz91JY5f6VsLQI6EgtCyu%2BJPGpQtvhDF61SadlP%2B1spjDoeje4mEUj15m%2FGN4Nf8XpoQieWx2rUw%2F3xNuQGkg%3D%3D&quot;,&quot;progress_indicator_type&quot;:&quot;progress-bar&quot;,&quot;enable_revenue_hero&quot;:false,&quot;revenue_hero_router_id&quot;:&quot;4668&quot;,&quot;revenue_hero_thank_you_message&quot;:&quot;Thank you for booking!&quot;}\"><\/div>\n                                <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull eh-single-resource-whitepapers-layout has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"stop-el\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-13 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--2\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-19410 resources type-resources status-publish has-post-thumbnail hentry resource-type-guides-and-playbooks\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/onboarding\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Employer Playbook: What is onboarding?\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail.webp 1728w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail-300x176.webp 300w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail-1024x601.webp 1024w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail-768x451.webp 768w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail-1536x901.webp 1536w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail-864x508.webp 864w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/Onboarding_Thumbnail-440x258.webp 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/eye-logo.png\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/guides-and-playbooks\/\" rel=\"tag\">Guides and Playbooks<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/onboarding\/\" target=\"_self\" >Employer Playbook: What is onboarding?<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Real onboarding starts at offer acceptance, spans 90 days and is the #1 source of HR errors. Here&#8217;s how to&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/en-ca\/resources\/onboarding\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Employer Playbook: What is onboarding?<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/onboarding\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-19439 resources type-resources status-publish has-post-thumbnail hentry resource-type-guides-and-playbooks\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/first-90-days-as-a-new-hr-manager\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Your first 90 days as an HR manager: A complete 30\u201360\u201390 day plan\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90.webp 1600w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-300x169.webp 300w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1024x576.webp 1024w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-768x432.webp 768w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1536x864.webp 1536w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/eye-logo.png\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/guides-and-playbooks\/\" rel=\"tag\">Guides and Playbooks<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/first-90-days-as-a-new-hr-manager\/\" target=\"_self\" >Your first 90 days as an HR manager: A complete 30\u201360\u201390 day plan<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">New to HR in Canada? This 30-60-90 day plan helps you build trust, meet provincial standards and drive lasting change&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/en-ca\/resources\/first-90-days-as-a-new-hr-manager\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Your first 90 days as an HR manager: A complete 30\u201360\u201390 day plan<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/first-90-days-as-a-new-hr-manager\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-19393 resources type-resources status-publish has-post-thumbnail hentry resource-type-guides-and-playbooks\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/graduate-program-guide\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"How to build a graduate program: An employer&#8217;s guide for Canadian businesses\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1.webp 1600w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1-300x169.webp 300w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1-1024x576.webp 1024w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1-768x432.webp 768w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1-1536x864.webp 1536w, https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2026\/08\/30-60-90-1-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/en-ca\/wp-content\/uploads\/sites\/6\/2025\/11\/eye-logo.png\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/guides-and-playbooks\/\" rel=\"tag\">Guides and Playbooks<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/graduate-program-guide\/\" target=\"_self\" >How to build a graduate program: An employer&#8217;s guide for Canadian businesses<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Explore how welcoming the next generation of university &#038; college graduates into your business could give you the serious boost&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/en-ca\/resources\/graduate-program-guide\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: How to build a graduate program: An employer&#8217;s guide for Canadian businesses<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/en-ca\/resources\/graduate-program-guide\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Download a free 360 feedback template for Canadian SMBs. Learn how to use it, give feedback and support employee development.<\/p>\n","protected":false},"featured_media":9439,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"_visual_mode":"business","_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"7 min read","display_reading_time":false,"registration_open_datetime":"","registration_close_datetime":"","event_start_datetime":"","event_end_datetime":"","time_zone":"","location":"","link_video":"","wistia_video_id":"","video_type":"","file_video":"","download_content_type":"file","download_file":"9436","download_url":"","download_cta_label":"","homepage_thumbnail":0,"footnotes":""},"resource-type":[249],"topic":[],"learn_topic":[],"industry":[],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-9418","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-type-templates"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resources\/9418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":4,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resources\/9418\/revisions"}],"predecessor-version":[{"id":19054,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resources\/9418\/revisions\/19054"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/media\/9439"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/media?parent=9418"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/resource-type?post=9418"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/topic?post=9418"},{"taxonomy":"learn_topic","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/learn_topic?post=9418"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/industry?post=9418"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/search-tags?post=9418"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/audience?post=9418"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/business-size?post=9418"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/product-tag?post=9418"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/funnel-stage?post=9418"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/region?post=9418"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/pain-point?post=9418"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/persona?post=9418"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/en-ca\/wp-json\/wp\/v2\/post_features?post=9418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}