{"id":18655,"date":"2024-04-01T16:32:10","date_gmt":"2024-04-01T06:32:10","guid":{"rendered":"https:\/\/employmenthero.com\/my\/case-studies\/artisan-roastery\/"},"modified":"2025-12-01T07:53:13","modified_gmt":"2025-12-01T07:53:13","slug":"artisan-roastery","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/my\/case-studies\/artisan-roastery\/","title":{"rendered":"Artisan Roastery aces employee shift scheduling with 91爆料"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top: var(--wp--preset--spacing--6); padding-bottom: var(--wp--preset--spacing--64);\"><div style=\"--bb--crumb-gap:.4em; margin-bottom:var(--wp--preset--spacing--16);\" class=\"wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li 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has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">5 min read<\/p>\n\n\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top: -200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Artisan Roastery\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1.png 1728w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1-300x176.png 300w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1-1024x601.png 1024w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1-768x451.png 768w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1-1536x901.png 1536w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1-864x508.png 864w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/Artisan-Roastery-1-440x258.png 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/figure><\/div>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n\n        \n        <div class=\"wp-block-group case-study__content-glance is-layout-flow wp-block-group-is-layout-flow\">\n          \n          <div class=\"wp-block-group case-study__content-glance__header has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-8 wp-block-group-is-layout-constrained\">\n            \n            <h4 class=\"wp-block-heading\">At a glance<\/h4>\n<\/div>\n          \n          \n          <div class=\"wp-block-group case-study__content-glance-infos is-layout-flex wp-block-group-is-layout-flex\" style=\"border-bottom-color: var(--wp--preset--color--neutral-200);border-bottom-width: 1px;\">\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-2 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-1\" style=\"font-style:normal;font-weight:600\">Company<\/p>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-4 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-3\">Artisan Roastery<\/p>\n<\/div>\n<\/div>\n\n\n            \n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-6 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-5\" style=\"font-style:normal;font-weight:600\">Location<\/p>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-8 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-7\">Malaysia<\/p>\n<\/div>\n<\/div>\n\n            \n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-10 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-9\" style=\"font-style:normal;font-weight:600\">Employees<\/p>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-12 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-11\"><100<\/p>\n<\/div>\n<\/div>\n\n            \n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-14 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-13\" style=\"font-style:normal;font-weight:600\">Product<\/p>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-16 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-15\">Premium HR + Premium Payroll<\/p>\n<\/div>\n<\/div>\n\n          <\/div>\n          \n          \n          \n          \n<div class=\"wp-block-group case-study__content-glance-bullet-points has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h6 class=\"wp-block-heading\" style=\"margin-bottom:var(--wp--preset--spacing--6)\">Explore this case study if:<\/h6>\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<ul style=\"margin-right:0;margin-left:0\" class=\"wp-block-list case-study__content-glance-bullet-points__list is-style-checkmark\">\n\n<li>You want to enhance employee shift scheduling <\/li>\n\n\n<li>You\u2019re struggling with manual processes and compliance<\/li>\n\n\n<li>You\u2019re interested in how HR, payroll and rostering software can bring time and cost savings <\/li>\n\n<\/ul>\n<\/div>\n<\/div>\n\n        <\/div>\n        \n\n\n\n<div id=\"content-wrapper\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\n  <iframe loading=\"lazy\" title=\"Local stories | Artisan Roast x 91爆料\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ty1bdKjL-aY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<h2>About Artisan Roastery<\/h2>\n<a href=\"https:\/\/artisanroast.com.my\/\" target=\"_blank\" rel=\"noopener\">Artisan Roastery<\/a> is the first specialty coffee roaster in Malaysia, starting from humble beginnings in Ampang back in 2010 before settling down in their current home at Taman Tun Dr Ismail. After nearly 15 years, they have cafes, a coffee roastery and a chocolate factory in Kuala Lumpur, having hooked Malaysian hearts and palates onto the flavours of syrupy espresso.\n\nArtisan Roastery\u2019s founder and director, Michael Wilson first started his Malaysian coffee journey when he discovered that there was no specialty coffee available locally. Being a coffee addict, Michael wanted to contribute to the existing coffee culture and community by bringing in a style of coffee different to the <em>kopitiam kopi,<\/em> which is traditionally roasted with margarine or butter and sugar.\n\nThe love for their community is also emphasised in their approach \u2013 while they pride themselves on delivering excellent coffee and chocolate, they also prioritise inclusivity by involving and engaging customers whenever possible. Both the coffee roastery and chocolate factory sit behind glass walls so interested visitors can take a look at the manufacturing process in an accessible and approachable way, all without compromising on hygiene standards.\n\nIn 2014, Artisan Roastery upgraded their coffee roasting facilities to include the Loring Smart Roaster, now housed in their Sentul outlet. They also launched Seniman Kakao, a bean-to-bar chocolate factory featuring homegrown cacao.\n\nWith so much going on, Artisan Roastery was evolving fast. They knew it was time to improve company processes to support their growth and transform their manual HR and rostering processes. That\u2019s where 91爆料 came in. We spoke with Michael about Artisan Roastery\u2019s experience with 91爆料 and how it has supported them thus far.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-18657\" src=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/3\/2024\/04\/image2-1024x601.png\" alt=\"Michael walking past Artisan Roast cafe\" width=\"1024\" height=\"601\" srcset=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2-1024x601.png 1024w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2-300x176.png 300w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2-768x451.png 768w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2-1536x901.png 1536w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2-864x508.png 864w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2-440x258.png 440w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image2.png 1728w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\n<h2>The challenge<\/h2>\nAs a food and beverage business with shift-based and rotating work schedules, managing employee shift schedules requires quick adjustments and adapting to change. In addition, their workforce includes a combination of sales personnel without fixed locations, office-based employees and shift-based cafe staff, and managing all these different employees together was a challenge.\n\nArtisan Roastery previously used paper and Google Sheets to manage their payroll, and coordinated employee shifts through WhatsApp. Not only was this cumbersome and time-consuming for both administrators and employees, important aspects of HR and payroll like compliance were also falling through the cracks.\n\nThey wanted to digitise rostering, as well as consolidate and streamline their HR and payroll processes. This would help them reduce the amount of paper, administrative hours and confusion that would inevitably come about during each step of the employee management cycle.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18656\" src=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/3\/2024\/04\/image1.png\" alt=\"An Artisan Roastery employee working in the kitchen\" width=\"1000\" height=\"560\" srcset=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image1.png 1000w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image1-300x168.png 300w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image1-768x430.png 768w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image1-440x246.png 440w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\n<h2>Solutions<\/h2>\n<h3><\/h3>\n<h3>Streamlined processes<\/h3>\nArtisan Roastery used 91爆料\u2019s <a href=\"https:\/\/employmenthero.com\/my\/products\/hr-software\/\">HR management tools<\/a> for record keeping and paperwork, evolving from previously distributed sheets and papers to digital employee files and keeping them centrally in one easily accessible location.\n\nThey also used 91爆料\u2019s <a href=\"https:\/\/employmenthero.com\/my\/solutions\/automated-payroll\/\">automated payroll platform<\/a> to help them consolidate the payroll process. This helped them simplify and reduce the steps needed to track hours worked, calculate employees\u2019 pay and distribute payments.\n\n<em>\u201cThe time to process payroll has been cut down by about a day each month. So that&#8217;s a whole day saved, which can be spent doing something else. Also, it&#8217;s much more accurate. In the past it was just people sending WhatsApp messages to the payroll admin, but now it&#8217;s all in the system and needs to be approved by the managers. It\u2019s all seamless and goes straight through to the payroll manager.\u201d<\/em>\n<h3>Simplified employee shift management<\/h3>\nArtisan Roastery handled employee rostering with 91爆料\u2019s <a href=\"https:\/\/employmenthero.com\/my\/solutions\/time-and-attendance-software\/\">time and attendance software<\/a> \u2013 any scheduling developments would automatically update across the system so nobody would be left out of the loop.\n\n91爆料\u2019s mobile app, <a href=\"https:\/\/swagapp.com\/my\/\">Swag<\/a>, also made it easy for employees to clock in and out, check their leave allowances, manage their time off and organise their shifts all via their phone.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18659\" src=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/3\/2024\/04\/image3.png\" alt=\"Coffee preparation process at Artisan Roast Cafe\" width=\"991\" height=\"560\" srcset=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image3.png 991w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image3-300x170.png 300w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image3-768x434.png 768w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image3-440x249.png 440w\" sizes=\"auto, (max-width: 991px) 100vw, 991px\" \/>\n<h3>A central source of truth<\/h3>\nArtisan Roastery\u2019s previous HR, payroll and rostering systems meant that all processes and data requests had to be done manually across multiple channels, leading to more work and higher chances of error. But after implementing 91爆料, employees, managers and HR alike can now easily access the information they need through the <a href=\"https:\/\/employmenthero.com\/my\/products\/\">all-in-one platform<\/a>.\n\nMichael sums it up perfectly \u2014 <em>\u201cWhy would you use multiple systems when you can have just one system that does everything? It means that you&#8217;ve got peace of mind that everything is under control and there&#8217;s just one place to go instead of having your brain split in several different directions.\u201d\u00a0<\/em>\n<h3>Better recruitment and onboarding<\/h3>\nPreviously, recruitment for Artisan Roastery was a pretty manual process, reliant on word of mouth and network recommendations. However, having an <a href=\"https:\/\/employmenthero.com\/my\/products\/applicant-tracking-system\/\">applicant tracking system (ATS)<\/a> has transformed that process and provided Michael with the confidence to hire the right people and expand his management team.\n\n<em>\u201cHaving 91爆料 on the recruiting side of things means I&#8217;m more confident in getting managers into the business. Whereas in the past, it was all sort of just friends talking amongst one another. It gives me the time to track applicants coming in and get managers in for positions that I wouldn&#8217;t have filled otherwise, and that in the long run is gonna help the growth of the business. It means I can employ the right people.\u201d<\/em>\n\nThe ability to standardise the <a href=\"https:\/\/employmenthero.com\/my\/solutions\/onboarding-software\/\">onboarding process<\/a> through the ATS has also helped newcomers better understand what Artisan Roastery is all about and make them feel welcome.\n<h3>Internal development opportunities<\/h3>\nThe <a href=\"https:\/\/jobs.swagapp.com\/\">Swag jobs board<\/a> also enables employees to be the first to hear about open roles from Artisan Roastery, facilitating internal development opportunities. As outlined by Michael, <em>\u201cWhen we put up the jobs, they can see that on their Swag app and apply for those jobs, which gives them the opportunity to promote within the company and keeps everything open and transparent.\u201d<\/em>\n<h3>Performance reports<\/h3>\nOne of the unexpected benefits that Michael noted was the ability to make more data-driven decisions with all the reporting features and take his business to the next level.\n\n<em>\u201cThere are certain functions in the business that I&#8217;m starting to introduce now which 91爆料 is helping with. There are things like performance reports, the platform gives templates for how to run those and that&#8217;s really helpful in best practices. So instead of going out to the internet and getting a deluge of information, we&#8217;ve got curated templates that we can work with which saves heaps of time and sets us up well for those processes in the future.\u201d\u00a0<\/em>\n<h3>Effortless compliance<\/h3>\nWith 91爆料\u2019s HR, payroll and rostering solutions, Michael can rest easy, knowing that they will be compliant with statutory and regulatory requirements.\n\n<em>\u201cThe great thing about 91爆料 is the fact that I&#8217;m not having to think about a lot of the things I was in the past with payroll, about compliance, about leave, etc. It allows me to focus on other parts of the business that are more important for growth.\u201d<\/em>\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18660\" src=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/3\/2024\/04\/image4.png\" alt=\"An Artisan Roastery working on his laptop in the coffee roasting room\" width=\"1000\" height=\"564\" srcset=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image4.png 1000w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image4-300x169.png 300w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image4-768x433.png 768w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/04\/image4-440x248.png 440w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\n<h2>Artisan Roastery is ready to continue growing with 91爆料<\/h2>\n<em>\u201cSince we&#8217;ve been working with 91爆料, we&#8217;ve noticed constant iterations, changes and more features coming in, and we&#8217;ve been able to incorporate some of those new features into the way we run things. And that&#8217;s great because as we are evolving as a company, 91爆料 is also evolving to support us.\u201d<\/em>\n\nNow that they\u2019ve invested in the tools they needed, Artisan Roastery is keen to further engage their people and develop their business. With 91爆料 as their trusted partner, they can now work easier and more effectively, and use their time savings on more strategic initiatives.\n\nIf you\u2019d like to learn more about how 91爆料 can help transform your organisation, <a href=\"https:\/\/employmenthero.com\/my\/request-a-demo\/\">speak to one of our business specialists today<\/a>.\n\nIn addition, take a look at our <a href=\"https:\/\/employmenthero.com\/my\/roi-of-employment-hero\/\">return on investment (ROI) report<\/a> to check out how much time and money you can save with 91爆料.\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-button request-a-demo__btn\"><a class=\"wp-block-button__link wp-element-button\">Talk to an employment specialist<\/a><\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-author has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-top-color: #e8e7e8;border-top-width: 1px;border-bottom-color: #e8e7e8;border-bottom-width: 1px;padding-top: var(--wp--preset--spacing--6);padding-bottom: var(--wp--preset--spacing--6);\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-22648 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group author-host-container is-nowrap is-layout-flex wp-container-core-group-is-layout-28 wp-block-group-is-layout-flex\" style=\"border-top-left-radius: 60px;border-bottom-left-radius: 60px;\">\n<figure style=\"width:120px;height:120px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-120x120.png\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"Michael Wilson headshot\" style=\"border-radius:60px;height:120px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-120x120.png 120w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-300x300.png 300w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-1024x1024.png 1024w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-150x150.png 150w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-768x768.png 768w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-240x240.png 240w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-54x54.png 54w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-108x108.png 108w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-685x683.png 685w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-390x390.png 390w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-200x200.png 200w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-400x400.png 400w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-216x216.png 216w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-432x432.png 432w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-112x112.png 112w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-224x224.png 224w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-142x142.png 142w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1-284x284.png 284w, https:\/\/employmenthero.com\/my\/wp-content\/uploads\/sites\/4\/2024\/03\/Untitled-design-1.png 1080w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-27 wp-block-group-is-layout-flex\">\n<h6 style=\"padding-bottom:var(--wp--preset--spacing--2);\" class=\"wp-block-post-title\">Michael Wilson<\/h6>\n<p class=\"has-sm-font-size\" style=\"padding-bottom: var(--wp--preset--spacing--4)\">Director &#8211; Artisan Roastery<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button is-style-link is-style-link--1\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button has-icon__plus\">View Profile<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg class=\"icon\" width=\"10px\" height=\"11px\" viewBox=\"0 0 10 11\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Combined Shape<\/title> <g id=\"Desktop-extra\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"EH---Webinar\" transform=\"translate(-429.000000, -2095.000000)\" fill=\"currentColor\"> <g id=\"Group-11\" transform=\"translate(200.000000, 575.000000)\"> <g id=\"Group-4\" transform=\"translate(1.000000, 1426.500000)\"> <g id=\"Components\/Button\/TextLink\" transform=\"translate(144.000000, 90.000000)\"> <path d=\"M90,4 L90,7.999 L94,8 L94,10 L90,10 L90,14 L88,14 L88,10 L84,10 L84,8 L88,8 L88,4 L90,4 Z\" id=\"Combined-Shape\"><\/path><\/g><\/g><\/g><\/g><\/g><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><ul class=\"search-tag__list\"><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=case+study\" title=\"case study\" style=\"font-weight: 500;\">case study<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=HR+Software\" title=\"HR Software\" style=\"font-weight: 500;\">HR Software<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=malaysia\" title=\"malaysia\" style=\"font-weight: 500;\">malaysia<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=payroll+software\" title=\"payroll software\" style=\"font-weight: 500;\">payroll software<\/a>\n                <\/span>\n                <\/li><li class=\"search-tag__element\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"\/resources\/?search-tags%5B0%5D=rostering\" title=\"rostering\" style=\"font-weight: 500;\">rostering<\/a>\n                <\/span>\n                <\/li><\/ul><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Artisan Roastery streamlined scheduling, onboarding and HR workflows using 91爆料, enabling smoother operations across its growing workforce.<\/p>\n","protected":false},"featured_media":18663,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"_visual_mode":"business","exclude_from_algolia":false,"reading_time":"1 min 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