{"id":22856,"date":"2020-04-02T00:00:00","date_gmt":"2020-04-01T14:00:00","guid":{"rendered":"https:\/\/employmenthero.com\/nz\/case-studies\/harcourts-coastal\/"},"modified":"2025-12-02T14:32:30","modified_gmt":"2025-12-02T14:32:30","slug":"harcourts-coastal","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/nz\/case-studies\/harcourts-coastal\/","title":{"rendered":"Harcourts Coastal automates HR with 91爆料"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top: var(--wp--preset--spacing--6); padding-bottom: var(--wp--preset--spacing--64);\"><div style=\"--bb--crumb-gap:.4em; margin-bottom:var(--wp--preset--spacing--16);\" class=\"wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li 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9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n    <\/div>\n  \n  <h1 class=\"post-title-style wp-block-post-title\">Harcourts Coastal automates HR with 91爆料<\/h1>\n  \n  <div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n  \n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2020-04-02T00:00:00+00:00\">Apr 2, 2020<\/time><\/div>\n\n  \n\n  <p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">3 min read<\/p>\n\n\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top: -200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1.png 1728w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1-300x176.png 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1-1024x601.png 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1-768x451.png 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1-1536x901.png 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1-864x508.png 864w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/01\/Harcourts-Coastal-1-440x258.png 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/figure><\/div>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n\n\n\n<div id=\"content-wrapper\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\n  <a href=\"https:\/\/www.coastal.com.au\/\">Harcourts Coastal<\/a> is an award-winning agency, delivering a world-class real estate experience to their customers for years. Their success should come as no surprise given their dedication and commitment to their clients and business manager, Katrina Mattig, knows how important the agency\u2019s human resources are to their success.\n\n\u201cEnvironment is everything. Where and who you choose to work with will have a huge impact on your career and in turn, determine the service level your clients will receive.\u201d\n\n&nbsp;\n\n<figure id=\"attachment_29260\" aria-describedby=\"caption-attachment-29260\" style=\"width: 691px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-29260 \" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2021\/07\/Harcourts-Coastal-Team-Photo.jpg\" alt=\"\" width=\"691\" height=\"502\" \/><figcaption id=\"caption-attachment-29260\" class=\"wp-caption-text\">The team at Harcourts Coastal<\/figcaption><\/figure>\n<h2>Challenge<\/h2>\nImproving the employee experience of 125 employees across three different locations is no easy feat. Harcourts Coastal was relying heavily on manual processes to manage things like leave, contracts and onboarding and Katrina knew they could do better when it came to people management.\n\n\u201cWe were basically managing annual leave. We knew how much they had, but we had no visibility or tracking. It was on an online system that wasn\u2019t connected and it was all doubling up.\n\n\u201c91爆料 has also changed our employment agreement process. Before, they were printed from Word, signed, scanned and sent back. They would go missing, be left in cars or on desks &#8211; things wouldn\u2019t be correct\u201d.\n<h2>Solution<\/h2>\n<h3>91爆料 Streamlines HR and Improves Compliance<\/h3>\nHarcourts Coastal launched <a href=\"https:\/\/employmenthero.com\/nz\/\">91爆料<\/a> in early 2018 and hasn\u2019t looked back. HR software has streamlined their leave management and Katrina couldn\u2019t be happier with the outcome.\n\n\u201cMoving to 91爆料 has enabled us to be more efficient with leave requests &#8211; that\u2019s vastly changed for us. It\u2019s a big team, so it\u2019s made it a lot easier for us from a management perspective. It\u2019s the number 1 feature for us.\u201d\n\nLike many businesses that make the switch from manual processes to HR software, the benefits kept rolling in. With leave management under control, Katrina found even more ways to be more efficient when it came to people management. Most notable, 91爆料&#8217;s <a href=\"https:\/\/employmenthero.com\/nz\/products\/hr-software\/\">paperless HR system<\/a>.\n\n\u201cWe know a paperless system is more efficient. We used to have policies and contracts in a filing cabinet and if we wanted to update a policy across the business, we needed everyone to come in and acknowledge it. Employees would then have to tick their name off the list to track who had seen it. In 91爆料, it\u2019s streamlined.\n\nHarcourts Coastal\u2019s onboarding processes have also improved, but not just from a time management perspective &#8211; it\u2019s also helping Katrina manage compliance.\n\n\u201cTo be able to send offers and contracts using the software is great, and so is being notified when contracts are signed so we can start the onboarding process. The compliance is so much tighter than it ever has been before. We have registration, sales certificates all on file; 91爆料 keeps prompting new hires to upload their certifications, instead of making us the annoying hiring managers to bug them. The ability to set up tasks for each individual in the business relevant to their role is great too; we can see exactly where things are and what still needs to be done.\u201d\n\n<figure id=\"attachment_42010\" aria-describedby=\"caption-attachment-42010\" style=\"width: 690px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-42010\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2021\/07\/Paperless-onboarding-Employment-Hero-screenshot-1.png\" alt=\"\" width=\"690\" height=\"541\" \/><figcaption id=\"caption-attachment-42010\" class=\"wp-caption-text\">paperless onboarding system<\/figcaption><\/figure>\n<h3>Using HRIS to Engage Employees<\/h3>\nBeing able to rely on 91爆料 to take care of the many basic human resources functions doesn\u2019t just help Katrina be more effective in her role &#8211; it helps Harcourts Coastal\u2019s employees be more efficient too.\n\n\u201cOur employees love it. They love all the visibility and being able to go in and manage it all themselves. Before, they would have to put in a request to discuss leave &#8211; now they can do it themselves. If they ever want to refer to their contract, they can just do that easily in 91爆料. Hard copies are now so old school!\u201d\n\nThe employee experience at Harcourts Coastal is still front of mind for Katrina and she\u2019s grateful to 91爆料 for helping her reward and recognise the team.\n<h2>Impact<\/h2>\nNow Katrina and her team are on top of everything HR. The paperless systems save time on onboarding, and compliance has never been simpler. Harcourts Coastal can say goodbye to missing documents or forgotten paperwork and hello to efficient, easy HR, thanks to 91爆料.\n<h3>Bells Ringing?<\/h3>\nIf Katrina&#8217;s experiences resonate with your own, 91爆料 could be the solution to your problems.<a href=\"https:\/\/employmenthero.com\/nz\/request-a-demo\/\"> Speak with one of our specialists today<\/a> and learn how automated HR and payroll software can help your business be more compliant, efficient and cost-effective.\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-button request-a-demo__btn\"><a class=\"wp-block-button__link wp-element-button\">Talk to an employment specialist<\/a><\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-author has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-top-color: #e8e7e8;border-top-width: 1px;border-bottom-color: #e8e7e8;border-bottom-width: 1px;padding-top: var(--wp--preset--spacing--6);padding-bottom: var(--wp--preset--spacing--6);\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-2765 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group author-host-container is-nowrap is-layout-flex wp-container-core-group-is-layout-11 wp-block-group-is-layout-flex\" style=\"border-top-left-radius: 60px;border-bottom-left-radius: 60px;\">\n<figure style=\"width:120px;height:120px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-120x120.png\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"\" style=\"border-radius:60px;height:120px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-120x120.png 120w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-300x300.png 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-150x150.png 150w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-768x768.png 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-240x240.png 240w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-54x54.png 54w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-108x108.png 108w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-685x683.png 685w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-390x390.png 390w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-200x200.png 200w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-400x400.png 400w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-216x216.png 216w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-432x432.png 432w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-112x112.png 112w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-224x224.png 224w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-142x142.png 142w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3-284x284.png 284w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2021\/09\/Katrina_Harcourts-Coastal-3.png 800w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-10 wp-block-group-is-layout-flex\">\n<h6 style=\"padding-bottom:var(--wp--preset--spacing--2);\" class=\"wp-block-post-title\">Katrina Mattig<\/h6>\n<p class=\"has-sm-font-size\" style=\"padding-bottom: var(--wp--preset--spacing--4)\">Business Manager &#8211; Harcourts Coastal<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button is-style-link is-style-link--1\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button has-icon__plus\">View Profile<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg class=\"icon\" width=\"10px\" height=\"11px\" viewBox=\"0 0 10 11\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Combined Shape<\/title> <g id=\"Desktop-extra\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"EH---Webinar\" transform=\"translate(-429.000000, -2095.000000)\" fill=\"currentColor\"> <g id=\"Group-11\" transform=\"translate(200.000000, 575.000000)\"> <g id=\"Group-4\" transform=\"translate(1.000000, 1426.500000)\"> <g id=\"Components\/Button\/TextLink\" transform=\"translate(144.000000, 90.000000)\"> <path d=\"M90,4 L90,7.999 L94,8 L94,10 L90,10 L90,14 L88,14 L88,10 L84,10 L84,8 L88,8 L88,4 L90,4 Z\" id=\"Combined-Shape\"><\/path><\/g><\/g><\/g><\/g><\/g><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Harcourts Coastal centralises leave, onboarding and payroll in 91爆料, helping managers quickly see who\u2019s working where and what it costs the business.<\/p>\n","protected":false},"featured_media":3436,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"exclude_from_algolia":false,"reading_time":"3 min read","display_reading_time":false,"footnotes":""},"resource-type":[81],"topic":[87,88,90],"industry":[],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"class_list":["post-22856","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","resource-type-case-study","topic-business-basics","topic-hiring-onboarding","topic-leadership-and-management"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies\/22856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":1,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies\/22856\/revisions"}],"predecessor-version":[{"id":53706,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies\/22856\/revisions\/53706"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media\/3436"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media?parent=22856"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/resource-type?post=22856"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/topic?post=22856"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/industry?post=22856"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/search-tags?post=22856"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/audience?post=22856"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/business-size?post=22856"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/product-tag?post=22856"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/funnel-stage?post=22856"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/region?post=22856"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/pain-point?post=22856"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/persona?post=22856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}