{"id":43711,"date":"2025-05-16T07:52:44","date_gmt":"2025-05-16T07:52:44","guid":{"rendered":"https:\/\/employmenthero.com\/nz\/?post_type=case-studies&#038;p=43711"},"modified":"2025-07-30T07:50:19","modified_gmt":"2025-07-30T07:50:19","slug":"semtex-plumbing","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/nz\/case-studies\/semtex-plumbing\/","title":{"rendered":"Semtex Plumbing flushes away HR admin woes with 91爆料"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--64)\"><div style=\"--bb--crumb-gap:.4em; margin-bottom:var(--wp--preset--spacing--16);\" class=\"wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li 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src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/case-study\/\" rel=\"tag\">Case Studies<\/a><\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__sharing-header is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\"><div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"facebook\" data-social-type=\"facebook\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"24px\" height=\"24px\" viewBox=\"0 0 20 20\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group<\/title> <path d=\"M14.4446 6.47609H11.4173V4.40033C11.4173 3.62078 11.9115 3.43904 12.2596 3.43904C12.6068 3.43904 14.3958 3.43904 14.3958 3.43904V0.0120058L11.4537 0C8.18772 0 7.44447 2.55599 7.44447 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class=\"has-text-align-center has-sm-font-size\" style=\"padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-05-16T07:52:44+00:00\">May 16, 2025<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-07-30T07:50:19+00:00\">July 30, 2025<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">1 min read<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:-200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A banner featuring Semtex white logo\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex.png 1728w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex-300x176.png 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex-1024x601.png 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex-768x451.png 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex-1536x901.png 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex-864x508.png 864w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2025\/05\/Semtex-440x258.png 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance__header has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-8 wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">At a glance<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos is-layout-flex wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:1px\">\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-2 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-1\" style=\"font-style:normal;font-weight:600\">Company<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-4 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-3\">Semtex Plumbing<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-6 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-5\" style=\"font-style:normal;font-weight:600\">Location<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-8 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-7\">Palmerston North, New Zealand<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-10 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-9\" style=\"font-style:normal;font-weight:600\">Employees<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-12 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-11\">40+<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info wp-container-content-17 is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-14 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-13\" style=\"font-style:normal;font-weight:600\">Product<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-16 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-15\">EH Payroll &#8211; Premium, EH HR &#8211; Platinum<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-bullet-points has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h6 class=\"wp-block-heading\" style=\"margin-bottom:var(--wp--preset--spacing--6)\"><strong>Read this case study if\u2026<\/strong><\/h6>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<ul style=\"margin-right:0;margin-left:0\" class=\"wp-block-list case-study__content-glance-bullet-points__list is-style-checkmark\">\n<li>You\u2019re part of a growing trades or construction business bogged down by paper-heavy HR admin.<\/li>\n\n\n\n<li>You want a professional, seamless experience for new starters\u2026 without chasing paperwork.<\/li>\n\n\n\n<li>You\u2019re looking to save hours each week by consolidating HR and payroll into one easy-to-use platform.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-link-color wp-elements-ac899bfce0820c3699abf7ad318f92f7 has-global-padding is-layout-constrained wp-container-core-group-is-layout-31 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">About Semtex<\/h2>\n\n\n\n<p>Founded in&nbsp; Palmerston North, New Zealand, <a href=\"https:\/\/semtex.co.nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Semtex Plumbing<\/a> is a family-owned business with roots that run deep, both in the local community and in the underground infrastructure they service. What began a decade ago as a one-man operation has since grown into a thriving team of over 40 staff, delivering high-quality plumbing, gasfitting, and drainlaying services across the greater Manawatu, Horowhenua and Wellington regions.&nbsp;<\/p>\n\n\n\n<p>Semtex is known for tackling a wide variety of jobs &#8211; from general residential maintenance to large-scale drainage and hydraulic commercial works. Their reputation for reliability, professionalism, and no-fuss service has cemented them as a trusted name in the industry.<\/p>\n\n\n\n<p>At the helm is <a href=\"https:\/\/www.linkedin.com\/in\/hayley-nieper-6001a295\/?originalSubdomain=nz\" target=\"_blank\" rel=\"noreferrer noopener\">Hayley Nieper<\/a>, co-founder and business manager, who wears many hats \u2013&nbsp; from accounting and compliance to HR operations. As the business scaled, Hayley and her team recognised the need to modernise the way they managed people, payroll, and processes \u2013 and that\u2019s where 91爆料 came in.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Dripping with paperwork<\/strong><\/h3>\n\n\n\n<p>Before implementing 91爆料, HR and payroll at Semtex were, in Hayley\u2019s words, \u201clargely manual, and there was a lot of paperwork .\u201d New contracts were created and printed along with a raft of other documents with every new starter. Payroll updates required employees to contact the right office person, and even small changes would end up taking far too much time. It wasn\u2019t sustainable or scalable.<\/p>\n\n\n\n<p>Looking through the lens of accounting and compliance, Hayley knew they needed something better to add efficiencies to the business.<\/p>\n\n\n\n<p>After trialling multiple platforms, they found that 91爆料 stood out for its all-in-one approach, compliance-friendly features, and knowledgeable, easy-to-contact support.&nbsp; They signed up and had their HR and payroll streamlined in no time.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sealing the leaks in onboarding and offboarding<\/strong><\/h3>\n\n\n\n<p>Hayley says they noticed the benefits straight away, particularly when it came to onboarding and offboarding.<\/p>\n\n\n\n<p>New hires now receive digital contracts and set themselves up in the system, ensuring nothing is missed. Custom checklists ensure everyone is kept in the loop, without one person having to chase everyone down. Offboarding is just as seamless, with automated reminders for equipment returns and access deactivation.<\/p>\n\n\n\n<p>Employees, including those new to the workforce, often comment on how easy and professional the onboarding process feels. One even thanked Hayley for making the experience \u201cso welcoming,\u201d despite it being just business as usual for the company.&nbsp;<\/p>\n\n\n\n<p>Whether it\u2019s preventing outdated contract templates from reaching the new hire to ensuring that everyone has the latest compliance documents, 91爆料 has been a game-changer.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-26 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--8);margin-bottom:var(--wp--preset--spacing--8);padding-left:var(--wp--preset--spacing--4)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><em>\u201cIt\u2019s just how easy the system makes HR admin now. It has really levelled up our professionalism,\u201d Hayley explained.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Flushing out admin time<\/strong><\/h3>\n\n\n\n<p>The self-service benefits don\u2019t just stop at onboarding, they extend to all parts of the business. Employees now have the ability to update their own details, like bank account info, apply for leave, complete performance reviews directly through the platform, or keep up to date with company policies.<\/p>\n\n\n\n<p>Before 91爆料, Hayley estimated an HR role would have taken around 20 hours per week. Now?<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-28 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--8);margin-bottom:var(--wp--preset--spacing--8);padding-left:var(--wp--preset--spacing--4)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><em>\u201cMaybe 5 to 10 hours,\u201d she said. \u201cWe\u2019re saving a significant amount of time&nbsp; every week.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<p>That time saved is now being reinvested into strategic work \u2013 those \u201cnice-to-dos\u201d that always used to sit on the back burner.<\/p>\n\n\n\n<p>She\u2019s already recommended the platform to several other local businesses, even giving a live demo to friends so they could see how it works in practice.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-30 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--8);margin-bottom:var(--wp--preset--spacing--8);padding-left:var(--wp--preset--spacing--4)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><em>\u201cThey\u2019ve signed up now,\u201d she added. \u201cWe definitely recommended it.\u201d<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Want to experience 91爆料 for yourself?<\/strong><\/h3>\n\n\n\n<p>Semtex\u2019s experience with 91爆料 just shows how hands-on businesses like those in the construction industry can benefit from an Employment Operating System. What started as a simple search for efficiency ended up helping Semtex level up both operations and professionalism, from onboarding to offboarding and so much more.<\/p>\n\n\n\n<p>Want to experience it for yourself? Book a demo with our business specialists today.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-button request-a-demo__btn\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Founded in\u00a0 Palmerston North, New Zealand, Semtex Plumbing is a family-owned business with roots that run deep, both in the local community and in the underground infrastructure they service. What began a decade ago as a one-man operation has since grown into a thriving team of over 40 staff, delivering high-quality plumbing, gasfitting, and drainlaying services across the greater Manawatu, Horowhenua and Wellington regions.\u00a0<\/p>\n","protected":false},"featured_media":43712,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"exclude_from_algolia":false,"reading_time":"3 min read","display_reading_time":false,"footnotes":""},"resource-type":[81],"topic":[],"industry":[],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"class_list":["post-43711","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","resource-type-case-study"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies\/43711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":6,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies\/43711\/revisions"}],"predecessor-version":[{"id":48086,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/case-studies\/43711\/revisions\/48086"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media\/43712"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media?parent=43711"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/resource-type?post=43711"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/topic?post=43711"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/industry?post=43711"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/search-tags?post=43711"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/audience?post=43711"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/business-size?post=43711"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/product-tag?post=43711"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/funnel-stage?post=43711"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/region?post=43711"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/pain-point?post=43711"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/persona?post=43711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}