{"id":58771,"date":"2026-07-24T03:18:07","date_gmt":"2026-07-24T03:18:07","guid":{"rendered":"https:\/\/employmenthero.com\/nz\/?post_type=case-studies&#038;p=58771"},"modified":"2026-07-24T03:18:10","modified_gmt":"2026-07-24T03:18:10","slug":"urban-rest-ai-recruitment-agent","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/nz\/case-studies\/urban-rest-ai-recruitment-agent\/","title":{"rendered":"How Urban Rest hired 4 people from 1,300 applicants with the AI Recruitment Agent"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-black-color has-light-violet-200-background-color has-text-color has-background has-link-color wp-elements-bdae17abeda2f4826be0408decc1cbf5 has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--52)\">\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em; font-style:normal;font-weight:700;text-decoration:none;\" class=\"alignwide wp-elements-4158a70c78476779ceafc0dce39f8131 wp-block-employmentherocom2025-breadcrumb-block has-text-color has-black-color\"><nav role=\"navigation\" aria-label=\"breadcrumb\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li class=\"breadcrumb-item breadcrumb-item--home\"><a href=\"https:\/\/employmenthero.com\/nz\/\"><span class=\"breadcrumb-item-name\">Home<\/span><\/a><span class=\"sep\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" width=\"1em\" height=\"1em\" viewBox=\"0 0 16 16\">\n      <path fill-rule=\"evenodd\" d=\"M4.646 1.646a.5.5 0 0 1 .708 0l6 6a.5.5 0 0 1 0 .708l-6 6a.5.5 0 0 1-.708-.708L10.293 8 4.646 2.354a.5.5 0 0 1 0-.708z\"\/>\n    <\/svg><\/span><\/li><li class=\"breadcrumb-item breadcrumb-item--parent\"><a href=\"https:\/\/employmenthero.com\/case-studies\/\"><span class=\"breadcrumb-item-name\">Case Studies<\/span><\/a><span class=\"sep\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" width=\"1em\" height=\"1em\" viewBox=\"0 0 16 16\">\n      <path fill-rule=\"evenodd\" d=\"M4.646 1.646a.5.5 0 0 1 .708 0l6 6a.5.5 0 0 1 0 .708l-6 6a.5.5 0 0 1-.708-.708L10.293 8 4.646 2.354a.5.5 0 0 1 0-.708z\"\/>\n    <\/svg><\/span><\/li><li class=\"breadcrumb-item breadcrumb-item--current\"><span class=\"breadcrumb-item-name\"><strong><strong><strong><strong><strong><strong><strong>Urban Rest<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/li><\/ol><\/nav><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"name\":\"Case Studies\",\"@id\":\"https:\\\/\\\/employmenthero.com\\\/case-studies\\\/\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"name\":\"&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;&lt;strong&gt;Urban Rest&lt;\\\/strong&gt;&lt;\\\/strong&gt;&lt;\\\/strong&gt;&lt;\\\/strong&gt;&lt;\\\/strong&gt;&lt;\\\/strong&gt;&lt;\\\/strong&gt;\"}}]}<\/script><\/div>\n\n<h1 style=\"font-style:normal;font-weight:900;\" class=\"has-text-align-center post-title-style wp-block-post-title\">How Urban Rest hired 4 people from 1,300 applicants with the AI Recruitment Agent<\/h1>\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--8);margin-bottom:var(--wp--preset--spacing--8)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-light-violet-300-border-color has-light-violet-200-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-radius:12px;padding-top:var(--wp--preset--spacing--6);padding-right:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--6);padding-left:var(--wp--preset--spacing--6);flex-basis:33%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained\" style=\"border-radius:12px\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-3-l-font-size\" style=\"font-style:normal;font-weight:400\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>1,300+<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Applications received<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-light-violet-300-border-color has-light-violet-200-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-radius:12px;padding-top:var(--wp--preset--spacing--6);padding-right:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--6);padding-left:var(--wp--preset--spacing--6);flex-basis:30%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-3 wp-block-group-is-layout-constrained\" style=\"border-radius:12px\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-3-l-font-size\" style=\"font-style:normal;font-weight:400\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>4<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Hires made via AI Recruitment Agent<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch has-border-color has-light-violet-300-border-color has-light-violet-200-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;border-radius:12px;padding-top:var(--wp--preset--spacing--6);padding-right:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--6);padding-left:var(--wp--preset--spacing--6);flex-basis:33%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-4 wp-block-group-is-layout-constrained\" style=\"border-radius:12px\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-3-l-font-size\" style=\"font-style:normal;font-weight:400\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>5\u201310 hrs<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Saved on screening alone<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:-200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-container-core-group-is-layout-8 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"601\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-1024x601.webp\" alt=\"Urban Rest Logo\" class=\"wp-image-58773\" style=\"border-radius:20px\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-1024x601.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-300x176.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-768x451.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-1536x901.webp 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-864x508.webp 864w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest-440x258.webp 440w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/07\/Urban-Rest.webp 1728w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-18 wp-block-group-is-layout-constrained\" style=\"border-radius:20px\">\n<div class=\"wp-block-group has-light-violet-50-background-color has-background is-layout-flow wp-container-core-group-is-layout-17 wp-block-group-is-layout-flow\" style=\"border-radius:12px;margin-bottom:var(--wp--preset--spacing--12);padding-top:var(--wp--preset--spacing--6);padding-right:var(--wp--preset--spacing--5);padding-bottom:var(--wp--preset--spacing--6);padding-left:var(--wp--preset--spacing--5)\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-16 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px;flex-basis:33.3%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Company<\/p>\n\n\n\n<p class=\"has-text-align-center has-paragraph-2-m-font-size\" style=\"font-style:normal;font-weight:700\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Urban Rest<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px;flex-basis:33.3%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-11 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Industry<\/p>\n\n\n\n<p class=\"has-text-align-center has-paragraph-2-m-font-size\" style=\"font-style:normal;font-weight:700\"><strong>Hospitality<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px;flex-basis:36%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Employees<\/p>\n\n\n\n<p class=\"has-text-align-center has-paragraph-3-s-font-size\" style=\"font-style:normal;font-weight:700\"><strong><strong>130+<\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px;flex-basis:45%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-13 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Location<\/p>\n\n\n\n<p class=\"has-text-align-center has-paragraph-3-s-font-size\" style=\"font-style:normal;font-weight:700\"><strong><strong><strong>Australia, New Zealand, Ireland and United Kingdom<\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-15 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Favourite Features<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline wp-block-button-sm is-style-outline--1\"><a class=\"wp-block-button__link has-btn-brand-light-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/nz\/products\/recruitment-agent\/\">AI Recruitment Agent<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline wp-block-button-sm is-style-outline--2\"><a class=\"wp-block-button__link has-btn-brand-light-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/nz\/products\/payroll-software\/\">Payroll<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline wp-block-button-sm is-style-outline--3\"><a class=\"wp-block-button__link has-btn-brand-light-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/nz\/solutions\/onboarding-software\/\">Onboarding<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group has-link-color wp-elements-1430fb0c5e1ee596bff926a669053bbe has-global-padding is-layout-constrained wp-container-core-group-is-layout-19 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">About the business<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><a href=\"https:\/\/www.google.com\/aclk?sa=L&amp;pf=1&amp;ai=DChsSEwjIzLGWmoiVAxVDl7kFHSWfBNkYACICCAEQAxoCdG0&amp;co=1&amp;ase=2&amp;gclid=Cj0KCQjwornRBhCrARIsAON5exHteUC5SpVeidrFXnt6R_kfJCnf0rkNmalpeVg9cf6VCvx6RswHmVEaAtYYEALw_wcB&amp;cid=CAASWeRoo4SyMEY8KWWEkTwV4uB7lRnv-0Wl0a86wUIGwKBbxOVOaopK2RkGj7KaKgLylkUbwwdNovNkdNnVh6Qodb2EDxgdcrO24gjmNLt5171mEF8KLlOUNDHd&amp;cce=2&amp;category=acrcp_v1_32&amp;sig=AOD64_0p48mQY5YTeUsAISrSp_h9GYEcOw&amp;q&amp;nis=4&amp;adurl=https:\/\/www.stayurbanrest.com\/?utm_source%3Dgoogle%26utm_medium%3Dcpc%26utm_campaign%3Daw-search-brand%26utm_id%3D19100406442%26gad_source%3D1%26gad_campaignid%3D19100406442%26gbraid%3D0AAAAADDgGIJuRlzESPLhOkAVHhT9mzEPl%26gclid%3DCj0KCQjwornRBhCrARIsAON5exHteUC5SpVeidrFXnt6R_kfJCnf0rkNmalpeVg9cf6VCvx6RswHmVEaAtYYEALw_wcB&amp;ved=2ahUKEwj0yKmWmoiVAxU_ka8BHZDyLKAQ0Qx6BAgWEAE\" target=\"_blank\" rel=\"noreferrer noopener\">Urban Rest<\/a> is a corporate accommodation company headquartered in Sydney, Australia. Operating for nearly nine years, Urban Rest provides serviced apartment style accommodation targeted at business travellers, relocating professionals, and corporate clients on extended stays.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The company has grown to operate across Australia, New Zealand, Ireland and the United Kingdom, with further global expansion planned. Urban Rest recently expanded into hotel management agreements (HMAs), opening properties across Sydney, Melbourne, Adelaide and London. This transition has broadened its offering beyond its traditional apartment portfolio.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Urban Rest employs approximately 150 people globally across a mix of corporate and operational roles, including full-time property and guest-relations staff and casual housekeeping teams. The entire HR function is managed by a single People &amp; Culture Manager, <a href=\"http:\/\/linkedin.com\/in\/natalie-gee-40633772?originalSubdomain=au\" target=\"_blank\" rel=\"noreferrer noopener\">Natalie Gee<\/a>, who has been with the business for over five years.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">When Urban Rest opened its first hotel requiring dedicated front-of-house staff, Natalie knew the application volume would be unlike anything the business had seen before.<\/p>\n\n\n\n<p class=\"with-border has-paragraph-2-m-font-size\"><em>&#8220;We&#8217;ve never posted for a reception-type role before because we&#8217;ve never opened a hotel that needed that. I just knew from the title it was going to explode.&#8221;<\/em><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">She was right. The job posting attracted over 1,300 applicants, a record for the business, which typically receives between 50 and 200 applications for most roles.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">For a one-person HR team, manually processing that volume was simply not feasible. Without a smarter approach, Natalie faced the prospect of:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark\">\n<li class=\"has-paragraph-2-m-font-size\">Spending weeks sorting through CVs with no guarantee of finding the right candidates<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\" style=\"padding-top:var(--wp--preset--spacing--1-5);padding-bottom:var(--wp--preset--spacing--1-5)\">Scheduling and conducting hundreds of 15 minute phone screens<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Losing strong applicants due to delayed or inconsistent follow-up<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\" style=\"padding-top:var(--wp--preset--spacing--1-5)\">Diverting attention away from higher value HR priorities<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">At 15 minutes per screening call (including notes and upload time), even a modest pool of 30 phone screens would consume more than seven hours, with no end-to-end visibility for the hiring manager.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Urban Rest was already using 91±¬ΑΟ to manage <a href=\"https:\/\/employmenthero.com\/nz\/products\/hr-software\/\">HR<\/a>, <a href=\"https:\/\/employmenthero.com\/nz\/products\/payroll-software\/\">payroll<\/a>, <a href=\"https:\/\/employmenthero.com\/nz\/solutions\/onboarding-software\/\">onboarding<\/a> and compliance across its global workforce. Faced with 1,300 applications for a single role, Natalie decided to trial the <a href=\"https:\/\/employmenthero.com\/nz\/products\/recruitment-agent\/\">AI Recruitment Agent<\/a> for the first time.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Rather than screening every applicant manually, Natalie and the hiring manager created an initial shortlist based on CVs. Thirty candidates were then invited to complete an AI-led interview, replacing the traditional first-round phone screen.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The interview assessed key criteria including Australian working rights, relevant hospitality experience, problem-solving ability and responses to common workplace scenarios. Candidates who chose not to complete the interview were naturally filtered out, providing an additional indicator of engagement.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">After reviewing the responses, the team shortlisted around 10 candidates for brief follow-up calls before progressing them to in-person interviews. The process ultimately resulted in four successful hires.<\/p>\n\n\n\n<p class=\"with-border has-paragraph-2-m-font-size\"><em>&#8220;I used to spend 15 minutes per person for each phone screening and then I\u2019d take notes and manually upload them. With the Recruitment Agent, I\u2019m easily saving 5-10 hours for the 30 quality candidates we received.\u201d<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The results<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The AI Recruitment Agent helped Urban Rest process high application volumes faster, identify stronger candidates, and free up HR time for higher-value work.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark\">\n<li class=\"has-paragraph-2-m-font-size\"><strong>5\u201310 hours saved<\/strong> on a single hiring campaign<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\" style=\"padding-top:var(--wp--preset--spacing--1-5);padding-bottom:var(--wp--preset--spacing--1-5)\"><strong>4 hires made<\/strong> from a pool of 1,300+ applicants<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Higher-quality interviews<\/strong> focused on culture fit and communication, not admin<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\" style=\"padding-top:var(--wp--preset--spacing--1-5)\"><strong>More time for strategic HR work<\/strong> and senior-level recruitment<\/li>\n<\/ul>\n\n\n\n<p class=\"with-border has-paragraph-2-m-font-size\"><em>&#8220;I can now commit a bit more time to our senior roles and make sure we\u2019re finding the right candidate for those high-paying salaried positions. For roles like this one, we just need boots on the ground \u2014 someone keen to learn and jump in.&#8221;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why it matters<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">In hospitality, hiring quickly is critical, but so is hiring well. For Urban Rest&#8217;s one-person HR team, the AI Recruitment Agent saved 5\u201310 hours on a single role, freeing up time to focus on senior and specialist hires where human judgement matters most. By reducing screening admin without removing the human touch, it helped the team move faster and hire with confidence.<\/p>\n\n\n\n<p class=\"with-border has-paragraph-2-m-font-size\"><em>&#8220;I recommend 91±¬ΑΟ to everyone I talk to in HR, hospitality, and accommodation. It\u2019s a great platform. I love that it\u2019s always getting updated and new features added. I try to recommend it to everybody if possible.&#8221;<\/em><\/p>\n\n\n\n<style>\r\np.case-study-quote {\r\n  margin:32px auto!important;\r\n  padding-left:16px!important;\r\n}\r\np.with-border{\r\nborder-radius: 3px;\r\nborder-left-color: #7622D7;\r\nborder-left-width: 3px;\r\npadding-left: var(--wp--preset--spacing--4);\r\nborder-left: 3px solid #7622D7;\r\n}\r\n<\/style>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-28 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group image_left_right-wrapper has-light-violet-500-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-27 wp-block-group-is-layout-constrained\" style=\"border-radius:20px;padding-top:0;padding-right:0;padding-left:0\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-26 wp-block-group-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--6)\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/wp-content\/uploads\/2025\/03\/EOS-Rebel-Rabbit-Laying-Down.jpg\" alt=\"\" class=\"wp-image-45572\" style=\"width:238px;height:auto\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-25 wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--9)\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-heading-2-xl-font-size wp-elements-65538034a0d83e10ba2c79d41e0ae4a2\" style=\"margin-bottom:var(--wp--preset--spacing--6);font-style:normal;font-weight:900\">Jump into Employment OS.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color has-paragraph-2-m-font-size wp-elements-85242f659ab9a4bee908e914f9fe05d6\" style=\"margin-bottom:var(--wp--preset--spacing--6)\">Employment doesn\u2019t have to be hard. Streamline every step of the employment lifecycle so you and your team can run ahead.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-btn-neon-green-background-color has-background wp-element-button\" href=\"https:\/\/employmenthero.com\/nz\/request-a-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<style>@media screen and (min-width:768px){.wp-block-employmentherocom2025-breadcrumb-block ol{justify-content:center}}@media screen and (max-width:767px){.post-title-style{font-size:32px}.has-text-align-center{text-align:left}.wp-block-column.is-vertically-aligned-center.is-layout-flow.wp-block-column-is-layout-flow{border-right-width:0!important}.wp-block-group.is-content-justification-center.is-layout-flex.wp-container-core-group-is-layout-274.wp-block-group-is-layout-flex{justify-content:flex-start}h2.wp-block-heading.has-text-align-center.has-white-color.has-text-color.has-link-color.has-heading-2-xl-font-size.wp-elements-65538034a0d83e10ba2c79d41e0ae4a2{text-align:center}p.has-text-align-center.has-white-color.has-text-color.has-link-color.has-paragraph-2-m-font-size.wp-elements-85242f659ab9a4bee908e914f9fe05d6{text-align:center}.case-study__wrapper{padding-left:24px!important;padding-right:24px!important}.wp-block-group.alignfull.case-study__wrapper.has-global-padding.is-layout-constrained.wp-block-group-is-layout-constrained{margin-top:-150px!important}.wp-block-group.alignfull.has-black-color.has-light-violet-200-background-color.has-text-color.has-background.has-link-color.wp-elements-25b8fc9e3cc5927a1d48b30d8107acd7.has-global-padding.is-content-justification-center.is-layout-constrained.wp-container-core-group-is-layout-270.wp-block-group-is-layout-constrained{padding-top:40px!important;padding-bottom:150px!important}.wp-block-group.is-content-justification-center.is-layout-flex.wp-container-core-group-is-layout-275.wp-block-group-is-layout-flex{justify-content:flex-start}}<\/style>\n","protected":false},"excerpt":{"rendered":"<p>See how Urban Rest used 91±¬ΑΟ&#8217;s AI Recruitment Agent to screen 1,300 applicants and hire 4 great candidates, saving 5-10 hours. 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