{"id":20219,"date":"2022-06-23T20:21:12","date_gmt":"2022-06-23T10:21:12","guid":{"rendered":"https:\/\/employmenthero.com\/nz\/blog\/outdated-skills-workplace-training\/"},"modified":"2025-05-06T03:43:27","modified_gmt":"2025-05-06T03:43:27","slug":"outdated-skills-workplace-training","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/nz\/blog\/outdated-skills-workplace-training\/","title":{"rendered":"5 outdated skills you should stop training your staff for"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav 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8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">5 outdated skills you should stop training your staff for<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    Staring down the barrel of digital transformation \n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-19927 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-120x120.jpg\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"Alexandra Turner\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-120x120.jpg 120w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-300x300.jpg 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-150x150.jpg 150w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-240x240.jpg 240w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-54x54.jpg 54w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-108x108.jpg 108w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-390x390.jpg 390w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-200x200.jpg 200w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-400x400.jpg 400w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-216x216.jpg 216w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-432x432.jpg 432w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-112x112.jpg 112w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-224x224.jpg 224w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-142x142.jpg 142w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153-284x284.jpg 284w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/05\/1575893980153.jpg 500w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">Alexandra Turner<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-06-23T20:21:12+00:00\">Jun 23, 2022<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-05-06T03:43:27+00:00\">May 6, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">11 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/4\/2022\/05\/Untitled-design-1.png\" alt=\"Image\" style=\"object-fit:cover;width:864px;height:561px\"\/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-group sticky-side-panel is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-12 wp-block-group-is-layout-flex wp-container-2 is-position-sticky\">\n<p class=\"has-lg-font-size\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:0.1rem;padding-top:var(--wp--preset--spacing--4);padding-bottom:var(--wp--preset--spacing--4)\"><strong>Contents<\/strong><\/p>\n\n\n\n<div class=\"content-single-table-content\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\" id=\"content-wrapper\">\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nIn a period of rapid change, it\u2019s hard to stay ahead of the curve. We get it. But burying your head in the sand is much harder in the long run. Digital transformation is happening all around us, in work and in our personal lives. It feels like technology is changing faster than ever \u2013 that\u2019s because it is.\n\nIt\u2019s simply the law of accelerating returns which applies to technology. The pace of progress speeds up exponentially over time because technological advances fuel themselves and increase the rate of further advancements.\n\n<strong>TL:DR: The rate of technological change is only going to get quicker.\u00a0<\/strong>\n<h2 id=\"what-does-this-mean-for-how-we-work\">What does this mean for how we work?<\/h2>\nWell, that\u2019s the billion dollar question.\n\nBut here\u2019s what we know so far \u2013 and pardon us for pointing out the obvious \u2013 but how we did things in the past simply isn\u2019t going to serve us in the future.\n\nWhen it comes to the workplace, <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2021-02-03-gartner-hr-research-finds-fifty-eight-percent-of-the-workforce-will-need-new-skill-sets-to-do-their-jobs-successfully\" rel=\"noopener\" target=\"_blank\">data from Garner<\/a> reveals that the number of skills required for a single job is increasing by 10% year over year, and over 30% of the skills needed three years ago will soon be irrelevant. One in three skills in an average 2017 job posting in IT, finance or sales are already obsolete.\n\nAs highlighted by Cedefop, the European Centre for the Development of Vocational Training, skills obsolescence is a consequence of industrial restructuring or changing skill needs in technologically intensive sectors and occupations (in particular ICT, finance, professional and scientific activities). This may render an employee\u2019s skills outdated over time. It can also arise simply as workers age.\n\nThis creates skills gaps which are likely to accelerate exponentially in future as technology advances. Keen to future-proof your skills base? Here\u2019s our pick of the <a href=\"https:\/\/employmenthero.com\/nz\/blog\/how-to-upskill-your-workforce-for-the-next-decade\/\" rel=\"noopener\" target=\"_blank\">top six workplace skills<\/a> for the decade ahead.\n\n<img loading=\"lazy\" decoding=\"async\" alt=\"Schitt's Creek Teachable moment gif\" class=\"alignnone size-full wp-image-20221\" height=\"164\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2022\/06\/learning-new-skills.gif\" width=\"263\"\/>\n\nIf we don\u2019t address the skills gap, then we\u2019re at risk of a skills shortage. The last thing we want to do is exacerbate the problem by clinging onto nostalgia and <a href=\"https:\/\/employmenthero.com\/nz\/resources\/guide-to-training-employees\/\">training people<\/a> in skills that are or about to become obsolete.\n\nDon\u2019t worry, though. We are going to look at five outdated skills that you can drop right now to a) save you time, money and energy and b) prepare you and your team for the future.\n<h2 id=\"why-is-it-important-to-train-employees-with-new-skills\">Why is it important to train employees with new skills?<\/h2>\nUpskilling is essential in replacing outdated skills that are no longer relevant to today\u2019s changing job landscapes. <a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/focus\/human-capital-trends\/2017\/learning-in-the-digital-age.html\" rel=\"noopener\" target=\"_blank\">Deloitte<\/a> argued essential skills only last for five years on average \u2013 but at this rate, this lifespan could rapidly shorten. We have a very real skills extinction on our hands, folks.\n\nThis means employers need to be more responsive and aware of how roles and skills are evolving. Indeed, a study by <a href=\"https:\/\/www.pwc.com\/gx\/en\/ceo-agenda\/ceosurvey\/2021.html\" rel=\"noopener\" target=\"_blank\">PWC<\/a> found that four out of five CEOs believe workers who lack essential skills and training are considered a threat to organisational growth.\n\nUpskilling is essential for businesses to be able to take advantage of new and emerging business and technological opportunities. We identified some <a href=\"https:\/\/employmenthero.com\/nz\/blog\/how-to-upskill-your-workforce-for-the-next-decade\/\" rel=\"noopener\" target=\"_blank\">core benefits of upskilling your workforce<\/a>:\n<ol>\n<li>Employee retention<\/li>\n<li>Boosts workplace morale<\/li>\n<li>Greater talent acquisition<\/li>\n<li>Increased customer satisfaction<\/li>\n<li>Higher levels of productivity<\/li>\n<li>It creates a culture of learning<\/li>\n<\/ol>\nIdeally, employers should aim to bridge the gap while retaining their current workforce. But in addition to upskilling, this process might also require some \u2018unlearning\u2019, or at the very least, an awareness of areas to stop training your staff in.\n<h2 id=\"what-skills-should-you-stop-training-your-staff-in\">What skills should you stop training your staff in?<\/h2>\nI remember in one of my first jobs, I played a prank on my manager by asking what the fax machine was. I knew exactly what it was, but I\u2019ll never forget the expression on his face. Now I find myself having to explain the joke, because these days fax machines really are that uncommon. Gone are the days of overhead projectors and credit card imprinters (look them up, you won\u2019t believe they\u2019re real).\n\nThese bits of tech were once commonplace but they\u2019ve quickly become obsolete and it\u2019s obvious that it\u2019s pointless to train your staff to use them. But what are we still training employees to do even though those skills are fast fading into the past?\n<h3 id=\"1-paper-filing\">1. Paper filing<\/h3>\nOnce upon a time, inductions for new starters had entire days dedicated to file management, systems and processes. It hurts our heads to think of the countless hours that still get wasted training staff to use archaic paper-based filing systems. These dinosaurs take up valuable real estate and waste time and energy. Don\u2019t these employers know there\u2019s a better way?\n\nIt\u2019s called the paperless office. It\u2019s a revelation, and <a href=\"https:\/\/employmenthero.com\/nz\/products\/hr-software\/\">web-based HR systems<\/a> like <a href=\"https:\/\/employmenthero.com\/nz\/\" rel=\"noopener\" target=\"_blank\">91±¬ΑΟ<\/a> helps you go 100% paperless. Your employees will thank you, and so will the planet. Say goodbye to filing cabinets and welcome to the future.\n<h3 id=\"2-soft-skills\">2.\u00a0\u2018Soft\u2019 skills<\/h3>\nOkay, we admit that this is a bit of a red herring. We\u2019re not suggesting that we stop training employees in interpersonal skills. What we are saying is that the <em>term<\/em> \u2018soft skills\u2019 should be dropped \u2013 the terminology is out of date and misleading, and unhelpful for the future we are moving towards. Apart from the deeply problematic <a href=\"https:\/\/www.ncda.org\/aws\/NCDA\/pt\/sd\/news_article\/278124\/_PARENT\/CC_layout_details\/false\" rel=\"noopener\" target=\"_blank\">gendered connotations<\/a>, it implies that \u2018hard\u2019 skills are valuable, technical and highly specialised, while \u2018soft\u2019 skills are \u2018fluffy\u2019, non-technical and non-specialised and therefore secondary to the job.\n\nIn fact, \u2018hard\u2019 skills are becoming obsolete, whereas \u2018soft\u2019 skills are highly sophisticated, diverse and critical for navigating the increasing complexity that arises from digital transformation and automation. Skills in <a href=\"https:\/\/employmenthero.com\/nz\/resources\/a-guide-to-inclusive-soft-skills-training\/\">communication, interpersonal relationships and critical thinking<\/a> are increasingly in demand to rise to the challenges of complex social and economic problems. So can we collectively agree to ditch this outdated term and be clear about what we\u2019re looking for and training in? Skills like building rapport, mediating, collaborating, teaching, coaching, influencing, empathy, leadership, and complex problem solving. That feels better already.\n<h3 id=\"3-legacy-programs-and-on-premise-skills\">3. Legacy programs and on-premise skills<\/h3>\nWith the rise in cloud computing, services and platforms, along with a trend toward hybrid and remote work environments, expensive custom systems quickly turn into legacy systems, and the need for on-premises staff has significantly reduced \u2013 and not just in IT. Across the board, the rate of change is such that certifications and training that were sought after five years ago, or even five months ago, are now in decline or obsolete. While the need for foundational skills around infrastructure, operating systems, and software won\u2019t completely disappear \u2013\u00a0they may well get edged out by advances in edge computing. Tech is becoming less \u2018on prem and hands on\u2019 and more about being \u2018switched on.\u2019\n\nAdvances in internet-of-things and cloud computing mean that a great deal of infrastructure and software are moving to an \u2018as-a-service\u2019 model, rendering previously coveted skills out of date when they can be sourced better, cheaper, and more reliably in the cloud.\n\nHere\u2019s a good example: Why go to the expense and effort of training an entire team in the ins and outs of human resources and people management for your business, not to mention implementing complex systems, when there\u2019s a simple, streamlined and straightforward solution right there in front of you? <em>Hint: it\u2019s called <\/em><a href=\"https:\/\/employmenthero.com\/nz\/\" rel=\"noopener\" target=\"_blank\"><em>91±¬ΑΟ<\/em><\/a><em>. That\u2019s exactly what we do.<\/em>\n<h3 id=\"4-in-person-meeting-management\">4. In-person meeting management<\/h3>\nA few years ago, dialling into meetings was the exception, not the rule. Then Covid-19 came along and, yeah\u2026 The world will never be the same again. The skills that worked best face-to-face \u2014 meeting and greeting, small talk<em> (*shudder)<\/em>, listening, making eye contact, reading a room, presenting, taking decisions and wrapping up a meeting \u2014 they became obsolete overnight. As workers around the world learned to dial into virtual conferences, we quickly found that digital interactions are not the same as in-person interactions. In some ways they were so much better, but also\u2026 Zoom fatigue, anyone?\n\nWhile the return to the office is underway, many companies are choosing to continue operating a hybrid or remote model. We think that <a href=\"https:\/\/employmenthero.com\/nz\/blog\/inclusive-hybrid-workplace\/\">remote-first is a more inclusive<\/a> and more sustainable approach, and as virtual meetings become more immersive, we aren\u2019t alone in thinking this really is the future. While meeting in person might not be consigned to the past quite yet, training in managing virtual meetings and digital workspaces is a sound investment\n<h3 id=\"5-telephone-switchboard-systems\">5. Telephone switchboard systems<\/h3>\nJust for fun we\u2019ve included this on our list. Once upon a time we had private manual branch exchanges (PBMX), the earliest version of a private branch exchange (PBX) switchboard. The first was used in Richmond, Virginia <a href=\"https:\/\/itstillworks.com\/13658532\/what-is-a-pbx-switchboard\" rel=\"noopener\" target=\"_blank\">in 1882<\/a>. To cut a long story short, it was <em>exceptionally\u00a0<\/em><em>manual<\/em>.\n\n<img loading=\"lazy\" decoding=\"async\" alt=\"black and white photo of a telephone operator in the 1950s\" class=\"alignnone size-full wp-image-20223\" height=\"1800\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2022\/06\/switchboard-operator-low-res-scaled.jpg\" width=\"2560\"\/>\n\nHowever, these wire-tastic machines evolved into electronic in-house telephone switching systems used to interconnect both internal and external telephone extensions and networks. These provided a low cost solution for managing external calls, conference calling, call forwarding and call accounting.\n\nBut when did they go extinct? Well, Panasonic is discontinuing them by <a href=\"https:\/\/www.sbcltd.co.uk\/panasonic-pbx-telephone-systems-discontinued\" rel=\"noopener\" target=\"_blank\">2023.<\/a> Bye bye PBX. Now we have cloud telephony and virtual switchboards, VoIP. While some might argue that the desk phone is not going anywhere, as a remote-first company, we have a strong asynchronous communication culture that works effectively and efficiently across time zones, and we have a strong hunch that desk phones will be relegated to being used as stage props in the near future.\n\nWe aren\u2019t quite ready for smartphones that <a href=\"https:\/\/www.techadvisor.com\/article\/746167\/the-future-of-the-smartphone-in-2030-phones-could-be-charged-by-thin-air.html\" rel=\"noopener\" target=\"_blank\">attach to our eyeballs<\/a>, but we reckon you can go ahead and ditch the switchboard. There\u2019s far more flexible, affordable and smart tools out there \u2013 and in the future. Plus, we\u2019re far more interested in learning to communicate effectively.\n<h2 id=\"going-beyond-the-basic-on-the-job-training\">Going beyond the basic on-the-job training<\/h2>\nThe world of work is being transformed in this fourth industrial revolution. For your company and team success, it\u2019s vitally important to stay up-to-date with skills. Whether you use an in-house learning management system, external training resources or peer-to-peer learning internally, it\u2019s wise to stay up to date with emerging learning and development trends, especially when they go beyond the realm of your current processes and strategies.\n\nWe had a stab at predicting the top learning trends of 2022, and we identified six that stand out:\n<ol>\n<li>Creativity and innovative thinking<\/li>\n<li>Complex problem solving<\/li>\n<li>Analytical Reasoning<\/li>\n<li>People management<\/li>\n<li>Negotiation<\/li>\n<li>Tech literacy<\/li>\n<\/ol>\n<a href=\"https:\/\/employmenthero.com\/nz\/resources\/digital-transformation-guide\/\">Digital transformation<\/a> is disrupting employees&#8217; roles and the skills that are needed to perform them. As <a href=\"https:\/\/www.cedefop.europa.eu\/files\/4199_en.pdf\">Cedefop points out<\/a>, social dialogue and participatory human resource management methods can have a critical role in facilitating nondisruptive adoption of new technologies by organisations and workers.\n<h2 id=\"will-training-improve-employee-performance\">Will training improve employee performance?<\/h2>\nAs an employer, demonstrating your commitment to upskilling and training your staff will also positively contribute to <a href=\"https:\/\/employmenthero.com\/nz\/resources\/leaders-guide-company-culture\/\" rel=\"noopener\" target=\"_blank\">company culture<\/a>, boosting performance across the organisation.\n\nBut bear in mind that another trend is emerging \u2013 and that speaks to the shift towards employee autonomy and empowerment. Increasingly people are viewing it as their own responsibility to keep their skills and knowledge up to date.\n\nUntil now, employers took it upon themselves to deliver programmes to train their staff, in return for (lifelong) loyalty. It\u2019s now far more common to switch jobs and careers frequently, and as we move to a more independent, highly mobile and autonomous workforce, it\u2019s increasingly challenging to deliver training or skills that are actually relevant.\n\nSo, yes, training does benefit employee performance, but it\u2019s time to rethink <em>how<\/em> that training is delivered, and what the purpose is when teaching employees new skills. Is it for their own professional growth and to advance their career development? Or is it simply to benefit their managers?\n<h2 id=\"how-has-workplace-training-and-learning-changed\">How has workplace training and learning changed?<\/h2>\nThe days of manuals and binders of training documents are long gone.<em> (We hope. Right?)<\/em>\n<img loading=\"lazy\" decoding=\"async\" alt=\"Star Wars meme about online training\" class=\"alignnone size-full wp-image-20222\" height=\"821\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2022\/06\/online-training.jpg\" width=\"828\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training.jpg 828w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-300x297.jpg 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-150x150.jpg 150w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-768x762.jpg 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-120x120.jpg 120w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-54x54.jpg 54w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-108x108.jpg 108w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-393x390.jpg 393w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-112x112.jpg 112w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2022\/06\/online-training-142x142.jpg 142w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\n\nRather than a static, fixed training system, employers need a much more dynamic approach to skills and training that can accommodate new skills as well as be responsive to how quickly skills change.\n\nAt 91±¬ΑΟ, we advocate for hyper-personalised training tailored to the needs of each employee. This recognises that each employee has their own learning needs and learning pathway, and provides for it in the form of a <a href=\"https:\/\/employmenthero.com\/nz\/products\/employee-learning-management-system\/\" rel=\"noopener\" target=\"_blank\">learning management system<\/a> (LMS). If you want tips and guidance on how to curate training content from ideation to implementation, check out our <a href=\"https:\/\/help.employmenthero.com\/hc\/en-nz\/categories\/360000182695\">guide<\/a> that will walk you through it with ease.\n<h2 id=\"the-wrap-up\">The wrap up<\/h2>\nIn order to <a href=\"https:\/\/employmenthero.com\/nz\/resources\/future-proofing-your-business\/\">future-proof your business<\/a> and your team and provide your employees with the skills they need, you need a way to evaluate and assess current skills, benchmark them, and identify any skills gaps that may exist. When you have an idea of what the skills gaps might be and what new technologies are emerging, you can start to make a plan for upskilling, as well as identify which old skills, processes or technologies you can stop training your staff in.\n\nTo prevent skills obsolescence, commitment by individuals and employers to continuous adult learning is required.\n\nWant to save time? Check out our <a href=\"https:\/\/employmenthero.com\/nz\/resources\/digitally-upskilling-teams-guide\/\" rel=\"noopener\" target=\"_blank\">handy guide to digitally upskilling your team<\/a> which includes a template for creating your digital upskills plan.\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-57112 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Time to productivity: Why onboarding speed matters\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers.webp 1600w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-300x169.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-1024x576.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-768x432.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-1536x864.webp 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\" >Time to productivity: Why onboarding speed matters<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Do you know what a slow onboarding process is costing you? Discover how faster onboarding boosts productivity and drives better&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Time to productivity: Why onboarding speed matters<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-57023 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"How to use AI to match candidates with job descriptions\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1-300x169.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1-768x432.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1-440x248.webp 440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\" >How to use AI to match candidates with job descriptions<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">AI resume matching aligns candidate skills with role requirements automatically, saving hiring teams hours. Here&#8217;s how it works and how&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: How to use AI to match candidates with job descriptions<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-56985 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"AI performance reviews: How to use AI to give better feedback\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail.webp 1600w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-300x169.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-1024x576.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-768x432.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-1536x864.webp 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\" >AI performance reviews: How to use AI to give better feedback<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Contents Performance reviews take more out of managers than most businesses realise. Pulling together months of notes, writing fair and&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: AI performance reviews: How to use AI to give better feedback<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Staring down the barrel of digital transformation Published Updated 11 mins read Contents In a period of rapid change, it\u2019s hard to stay ahead of the curve. We get it. But burying your head in the sand is much harder in the long run. Digital transformation is happening all around us, in work and in [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":41295,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"8 min read","display_reading_time":false,"download_content_type":"","download_file":"","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[150],"topic":[87,91],"industry":[61,38,54,57,53,28,50,39,66,40,41,62,44,43,42,64,56,45,46,51,63,47,48,52,49,70,73,58,65,69,68,75,67,74,55],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-20219","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-business-basics","topic-culture-performance","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/20219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/comments?post=20219"}],"version-history":[{"count":0,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/20219\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media\/41295"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media?parent=20219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/categories?post=20219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/tags?post=20219"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/resource-type?post=20219"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/topic?post=20219"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/industry?post=20219"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/audience?post=20219"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/business-size?post=20219"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/product-tag?post=20219"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/funnel-stage?post=20219"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/region?post=20219"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/pain-point?post=20219"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/persona?post=20219"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/post_features?post=20219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}