  {"id":23149,"date":"2020-06-02T09:10:00","date_gmt":"2020-06-01T23:10:00","guid":{"rendered":"https:\/\/employmenthero.com\/nz\/blog\/employee-self-service\/"},"modified":"2025-09-06T07:44:57","modified_gmt":"2025-09-06T07:44:57","slug":"employee-self-service","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/nz\/blog\/employee-self-service\/","title":{"rendered":"What Is Employee Self Service (ESS) In HR Systems?"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" 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<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">What Is Employee Self Service (ESS) In HR Systems?<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    Want to implement employee self-service and save time on HR admin? Here&#8217;s why you should consider using an employee self service software.\n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2020-06-02T09:10:00+00:00\">Jun 2, 2020<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-09-06T07:44:57+00:00\">Sep 6, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">14 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/4\/2022\/06\/christina-wocintechchat-com-7VmGD9XkYOU-unsplash-459.jpg\" alt=\"Image\" style=\"object-fit:cover;width:864px;height:561px\"\/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-13 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"content-wrapper\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nWe live in a society that values self-service. From bagging our own groceries to shopping on our phones, we\u2019re used to doing tasks for ourselves in real-time. While supermarket self-service was shunned by customers years ago (and of course, there are still those who hate DIY grocery checkouts), the ability to take on tasks ourselves has now become a prerequisite.\n\nThat\u2019s the same case for employee self-service. In fact, it\u2019s becoming <a href=\"https:\/\/employmenthero.com\/nz\/resources\/hr-trends\/\" rel=\"noopener\" target=\"_blank\">increasingly clear<\/a> that companies which do not offer employee self-service options will suffer for it. Imagine wanting to buy a jumper online and being told to fill out a form and fax it to a salesperson who will process the transaction for you. No deal.\n\nAnd yet, employees are still asked to follow a similar process daily just to handle the simplest HR tasks. Want to change your bank details? Fill out a form and put it on the HR manager\u2019s desk. When will the changes be made? Please wait 14 business days\u2026 It comes as no surprise then that employees are beginning to expect a greater degree of control over their own employment details and HR tasks.\n<h2 id=\"what-is-employee-self-service-ess\">What is employee self-service (ESS)?<\/h2>\nEmployee self-service (ESS) gives employees direct access to their personal records and details whenever they want it. They may also be able to submit basic requests without the need for a third party. ESS features can include allowing employees to:\n<ul>\n<li aria-level=\"1\">Change their contact details;<\/li>\n<li aria-level=\"1\">Update their banking information;<\/li>\n<li aria-level=\"1\">Check in on their employee benefits;<\/li>\n<li aria-level=\"1\">Submit a request for leave or overtime payment;<\/li>\n<li aria-level=\"1\">Make a claim for expenses; and<\/li>\n<li aria-level=\"1\">Get an overall view of their absence history and leave balance.<\/li>\n<\/ul>\nHuman Resources Information Systems (HRIS), like <a href=\"https:\/\/employmenthero.com\/nz\/\">91爆料<\/a>, have brought ESS functionality to a wide range of organisations and businesses.\n<h2 id=\"how-do-employee-self-service-systems-work\">How do employee self-service systems work?<\/h2>\nThey usually work by providing users (in this case, employees) access to an employee self-service portal where they can change their details or submit requests to a HR team or manager.\n\nSelf-service can be as simple as a Google form for one-off requests, but to really get the benefits of ESS, you\u2019re best to take advantage of the <a href=\"https:\/\/employmenthero.com\/nz\/resources\/choosing-the-right-hr-software\/\" rel=\"noopener\" target=\"_blank\">top software available<\/a>. Effective HR software usually offers employee self-service features as part of a larger people management system. This way, both employees and those managing the portal have their own personalised view. In <a href=\"https:\/\/employmenthero.com\/nz\/\">91爆料<\/a>, every user has their own profile.\n\n<a href=\"https:\/\/employmenthero.com\/nz\/resources\/intro-to-hr-management\/\" rel=\"noopener\" target=\"_blank\">HR managers<\/a> and business leaders will get a slightly different view in 91爆料 in comparison to other employees in the business. For general employees, they won\u2019t have the option to manage HR tasks but they\u2019ll be able to change information that directly applies to them, and submit requests to their managers.\n<h2 id=\"what-are-the-common-features-of-employee-self-service-systems\">What are the common features of employee self-service systems?<\/h2>\nThere are lots of potential features to include in <a href=\"https:\/\/employmenthero.com\/nz\/products\/hr-software\/\">employee self-service software<\/a>. According to our data, apart from easier access to their own information, employees would like to be able to <a href=\"https:\/\/employmenthero.com\/nz\/resources\/taking-hr-digital\/\" rel=\"noopener\" target=\"_blank\">fill out timesheets digitally<\/a> and set their own pay date. Here are the top answers from our data:\n<ul>\n<li aria-level=\"1\">63% would like the ability to check annual leave, sick leave and payslips online at any time<\/li>\n<li aria-level=\"1\">47% would like to change pay and super details online at any time<\/li>\n<li aria-level=\"1\">35% would like to fill out and send timesheets easily online at any time<\/li>\n<\/ul>\nThere\u2019s plenty more features to include too. Let\u2019s look at how some self-service portals work in practice, using 91爆料 as an example.\n<h3 id=\"changing-personal-details\">Changing personal details<\/h3>\nIn the 91爆料 system, each user has their own profile, where they can upload a picture of themselves, add their personal contact information and get an overview of all their details. This can be changed at any time, so if you\u2019ve snapped a particularly flattering selfie over the weekend, you can update your photo in seconds!\n\n<figure id=\"attachment_22757\" aria-describedby=\"caption-attachment-22757\" style=\"width: 2162px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"A personal profile on 91爆料\" class=\"size-full wp-image-22757\" height=\"2062\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/Overview-2.jpg\" width=\"2162\"\/><figcaption id=\"caption-attachment-22757\" class=\"wp-caption-text\">A personal profile on 91爆料<\/figcaption><\/figure>\n\nAs you can see on the left of the overview panel, there\u2019s an entire menu in 91爆料 that includes ESS features and non-customisable details added by HR professionals. One of the ESS options is the \u2018Personal Details\u2019 section, where employees can update their own personal data such as their preferred name, address, gender identity and more.\n\n<figure id=\"attachment_22760\" aria-describedby=\"caption-attachment-22760\" style=\"width: 2146px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"Updating your personal details on 91爆料\" class=\"size-full wp-image-22760\" height=\"1896\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/Details-8.jpg\" width=\"2146\"\/><figcaption id=\"caption-attachment-22760\" class=\"wp-caption-text\">Updating your personal details on 91爆料<\/figcaption><\/figure>\n\nThere\u2019s also a tab in there for emergency contacts \u2013 crucial information that HR professionals need to have, and one that can be easily updated by the employee.\n\n<figure id=\"attachment_22759\" aria-describedby=\"caption-attachment-22759\" style=\"width: 2144px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"Updating your emergency contact details on 91爆料\" class=\"size-full wp-image-22759\" height=\"2083\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/Emergency-Contact-1.jpg\" width=\"2144\"\/><figcaption id=\"caption-attachment-22759\" class=\"wp-caption-text\">Updating your emergency contact details on 91爆料<\/figcaption><\/figure>\n<h3 id=\"changing-pay-and-bank-details\">Changing pay and bank details<\/h3>\nEveryone wants to be paid correctly. By handing the control of bank details to your employees, you leave it to them to ensure their bank details are accurate. This makes things much easier for your employee too \u2013 for example, if they choose to change their bank, they don\u2019t have to send multiple emails and requests to change their details at work. They can simply log in and update it themselves real quick.\n\n<figure id=\"attachment_22762\" aria-describedby=\"caption-attachment-22762\" style=\"width: 2120px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"Editing bank details in 91爆料\" class=\"size-full wp-image-22762\" height=\"1920\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/Bank-1.jpg\" width=\"2120\"\/><figcaption id=\"caption-attachment-22762\" class=\"wp-caption-text\">Editing bank details in 91爆料<\/figcaption><\/figure>\n\nIn 91爆料, we also include a section where employees can update their superannuation details, pension deductions, KiwiSaver contributions or a similar equivalent in their country. This makes it easier for whoever is running payroll, as they can easily find the HR data they need to make the correct deduction or changes.\n\nFinally, an effective employee self-service portal will give employees access to all their payslips so far. This isn\u2019t just useful for their records, but payslips are often required for a variety of things, such as home rental applications and mortgages. HR teams can save a lot of time by making them available in the portal for easy access, <a href=\"https:\/\/employmenthero.com\/nz\/solutions\/payslips\/\">rather than manually sending payslips<\/a> to individual employees on request.\n\n<figure id=\"attachment_22756\" aria-describedby=\"caption-attachment-22756\" style=\"width: 2494px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"Stored payslips on 91爆料\" class=\"size-full wp-image-22756\" height=\"1884\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/Pay-Slip-NZ-1.jpg\" width=\"2494\"\/><figcaption id=\"caption-attachment-22756\" class=\"wp-caption-text\">Stored payslips on 91爆料<\/figcaption><\/figure>\n<h3 id=\"submitting-leave-requests-and-checking-your-available-balance\">Submitting leave requests and checking your available balance<\/h3>\nWithout a system in place, managing leave requests can be a nightmare for HR teams. They might find themselves searching for email conversations, or inundated with a variety of requests which need to be directed all over the company. With an employee self-service portal, leave requests can be submitted by the employee and routed directly to their line manager. In turn, the line manager can approve the request or decline it with reason. Check out what a leave request form looks like in 91爆料 below.\n\n<figure id=\"attachment_22755\" aria-describedby=\"caption-attachment-22755\" style=\"width: 2493px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"A leave request form on 91爆料\" class=\"size-full wp-image-22755\" height=\"2373\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/Request-1.jpg\" width=\"2493\"\/><figcaption id=\"caption-attachment-22755\" class=\"wp-caption-text\">A leave request form on 91爆料<\/figcaption><\/figure>\n\nAs you\u2019ll see from this screenshot, there\u2019s also a visible \u2018Leave Balance\u2019 in the corner, showing employees how much leave they have available to take. This is a useful feature for employees, particularly if they\u2019re new or unsure of how much leave they have left for the year.\n<h3 id=\"submitting-expenses\">Submitting expenses<\/h3>\nNobody likes to be waiting on expenses, so having a central portal that can take in requests and ensure they\u2019re not forgotten is really useful. Employees don\u2019t want to have to chase up requests over email weeks later, when they\u2019re still waiting to be reimbursed.\n\nIn 91爆料, you can submit expense claims in a similar way to how leave is requested. We\u2019ve also included a \u2018Status\u2019 column so both employees and HR leaders can quickly assess the progress of a claim.\n\n<figure id=\"attachment_22758\" aria-describedby=\"caption-attachment-22758\" style=\"width: 2496px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"Submitted expense claims on 91爆料\" class=\"size-full wp-image-22758\" height=\"1914\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/My-Expenses-5.jpg\" width=\"2496\"\/><figcaption id=\"caption-attachment-22758\" class=\"wp-caption-text\">Submitted expense claims on 91爆料<\/figcaption><\/figure>\n<h3 id=\"filling-out-and-submitting-timesheets\">Filling out and submitting timesheets<\/h3>\nFor many companies, timesheets form the backbone of their payroll so it\u2019s important to get them right. Employee self-service portals with timesheet management options allow employees to submit their own timesheets, filling out the hours they\u2019ve completed. With it all submitted digitally as well, it saves HR teams from any more manual data entry or dreaded printing!\n\n<figure id=\"attachment_22754\" aria-describedby=\"caption-attachment-22754\" style=\"width: 2472px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" alt=\"Making a timesheet entry on 91爆料\" class=\"size-full wp-image-22754\" height=\"1216\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/2020\/06\/addweeklytimesheetentry.jpg\" width=\"2472\"\/><figcaption id=\"caption-attachment-22754\" class=\"wp-caption-text\">Making a timesheet entry on 91爆料<\/figcaption><\/figure>\n<h2 id=\"benefits-of-having-an-employee-self-service-portal\">Benefits of having an employee self-service portal<\/h2>\nThere are plenty of benefits that come with investing in a self-service HR software. Here\u2019s a few of our favourites\u2026\n<h3 id=\"it-saves-a-lot-of-time\">It saves <em>a lot <\/em>of time<\/h3>\nThis is the clearest benefit, and one that you\u2019ll start to see almost immediately after implementing employee self-service portals. With one central system that both HR professionals and employees have direct access to, it\u2019s super easy to ensure requests are managed all in one place.\n\nWith employees making smaller, simple changes to their own details or timesheets, it also reduces time spent sending and receiving emails. No need to ask a third party to change your emergency contact or phone number \u2013 just do it yourself in five minutes. Now that\u2019s productivity.\n<h3 id=\"employees-get-a-better-experience\">Employees get a better experience<\/h3>\nGiving employees control over their personal details, leave and timesheets will make everything a lot easier for them to get minor tasks done. It\u2019s also an important way to offer employee autonomy, showing that you trust them to organise themselves. After all, no one likes to feel micromanaged. Introducing ESS isn\u2019t just good for the HR team but a great way to build trust in your company.\n<h3 id=\"theres-opportunities-for-automation\">There\u2019s opportunities for automation<\/h3>\nIntroducing employee self-service through HR software often brings with it <a href=\"https:\/\/employmenthero.com\/nz\/blog\/hr-automation-future\/\" rel=\"noopener\" target=\"_blank\">opportunities for automation<\/a>. For example, when teaming the software with payroll functions, those bank details updated by an employee can be automatically factored into the next pay run, without any additional work by the person in charge of payroll. Likewise, if a HR team is sending out something by mail company-wide, effective HR software will allow them to easily access the latest addresses company-wide in one go.\n<h3 id=\"questions-are-answered-before-theyre-asked\">Questions are answered before they\u2019re asked<\/h3>\nAs the source of knowledge for everything employment in a business, HR professionals often have to answer a lot of questions. That\u2019s where a HR software can come in useful, setting up clear and easy processes that most employees can likely navigate themselves without assistance. This is useful for new employees too \u2013 no need to ask colleagues or HR teams about where the leave requests are made or how they can view payslips. With everything in one place, there\u2019s only one location to navigate around.\n<h2 id=\"are-there-drawbacks-to-using-an-employee-self-service-system\">Are there drawbacks to using an employee self-service system?<\/h2>\nLike with anything new, there\u2019s a learning curve ahead. However, with a sturdy implementation and rollout plan, it\u2019s easily mitigated.\n\nAs much as we\u2019ve said above that ESS should reduce questions for HR teams, those teams should allow for an initial learning period across the company.\n\nMake sure you\u2019re factoring in training sessions for those new to the ESS tool so that they can confidently use the software in the future. Consider recording a training session too so that employees can watch on-demand and refer back to if they get stuck \u2013 after all, humans can only remember so much!\n<h2 id=\"navigating-remote-working-environments-with-employee-self-service\">Navigating remote working environments with employee self-service<\/h2>\nFor companies who have a <a href=\"https:\/\/employmenthero.com\/nz\/resources\/remote-work-report\/\" rel=\"noopener\" target=\"_blank\">remote work or hybrid work set up<\/a>, employee self-service is an absolute must-have. In these environments, people are often working asynchronously, which means manually submitting and actioning requests can take a number of days. Giving employees the option to change important details themselves will reduce that time gap and allow for efficient processes, wherever they are.\n<h2 id=\"find-out-how-employee-self-service-can-transform-your-business\">Find out how employee self-service can transform your business<\/h2>\nFor HR teams who are under the pump, employee self-service is an absolute game-changer. It acts as a single source of key employee information, and streamlines those daily requests that would normally clog up an inbox. It\u2019s a win-win for employees too, offering them that all-important autonomy, as well as an easy way to change details whenever they like.\n\nHere at 91爆料, we\u2019ve worked hard to ensure that our employee self-service features are simple to use and as comprehensive as they can be. <a href=\"https:\/\/employmenthero.com\/nz\/request-a-demo\/\" rel=\"noopener\" target=\"_blank\">Reach out to us for a demo today<\/a> and see how ESS can make a difference for your team.\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:300px\">\n<div class=\"wp-block-group right-sticky-side-panel has-global-padding 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now&quot;,&quot;success_handling_method&quot;:&quot;thank_you_page&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;thank_you_message&quot;:&quot;&quot;,&quot;add_lead_linking_id&quot;:false,&quot;add_drift_campaign_id&quot;:false,&quot;drift_campaign_id&quot;:&quot;&quot;,&quot;thank_you_page_id&quot;:&quot;41809&quot;,&quot;thank_you_page_url&quot;:&quot;https:\/\/employmenthero.com\/nz\/thank-you\/downloadable\/?origin=employee-self-service&amp;origin_id=AtghqBQBNYAPub3PWj0UGsnaOqPmyrEBpGwyZslLNAmdMtIC8kpjwwroXAPMhJ8IHrOXswA%2Bawcs0iZ8KKGy9g%3D%3D&quot;,&quot;progress_indicator_type&quot;:&quot;stepper&quot;,&quot;enable_revenue_hero&quot;:false,&quot;revenue_hero_router_id&quot;:&quot;4668&quot;,&quot;revenue_hero_thank_you_message&quot;:&quot;Thank you for booking!&quot;}\"><\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-57112 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Time to productivity: Why onboarding speed matters\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers.webp 1600w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-300x169.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-1024x576.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-768x432.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-1536x864.webp 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/People-working-in-a-well-lit-office-on-their-computers-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\" >Time to productivity: Why onboarding speed matters<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Do you know what a slow onboarding process is costing you? Discover how faster onboarding boosts productivity and drives better&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Time to productivity: Why onboarding speed matters<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/onboarding-speed\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-57023 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"How to use AI to match candidates with job descriptions\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1-300x169.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1-768x432.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-job-descriptions-thumbnaik-1024x576-1-440x248.webp 440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\" >How to use AI to match candidates with job descriptions<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">AI resume matching aligns candidate skills with role requirements automatically, saving hiring teams hours. Here&#8217;s how it works and how&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: How to use AI to match candidates with job descriptions<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-to-match-candidates-with-job-descriptions\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-56985 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"AI performance reviews: How to use AI to give better feedback\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail.webp 1600w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-300x169.webp 300w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-1024x576.webp 1024w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-768x432.webp 768w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-1536x864.webp 1536w, https:\/\/employmenthero.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/AI-performance-review-thumbnail-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/nz\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\" >AI performance reviews: How to use AI to give better feedback<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Contents Performance reviews take more out of managers than most businesses realise. Pulling together months of notes, writing fair and&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: AI performance reviews: How to use AI to give better feedback<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/nz\/blog\/ai-performance-review\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wondering what employee self-service is and how it works? We explain everything you need to know.<\/p>\n","protected":false},"author":30,"featured_media":41237,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"8 min read","display_reading_time":false,"download_content_type":"file","download_file":"23318","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[150],"topic":[97],"industry":[61],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-23149","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-people-and-culture","industry-agriculture"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/23149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/comments?post=23149"}],"version-history":[{"count":4,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/23149\/revisions"}],"predecessor-version":[{"id":50298,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/posts\/23149\/revisions\/50298"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media\/41237"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/media?parent=23149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/categories?post=23149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/tags?post=23149"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/resource-type?post=23149"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/topic?post=23149"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/industry?post=23149"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/audience?post=23149"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/business-size?post=23149"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/product-tag?post=23149"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/funnel-stage?post=23149"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/region?post=23149"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/pain-point?post=23149"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/persona?post=23149"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/nz\/wp-json\/wp\/v2\/post_features?post=23149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}