{"id":1996,"date":"2021-07-15T08:44:08","date_gmt":"2021-07-14T22:44:08","guid":{"rendered":"https:\/\/employmenthero.com\/sg\/case-studies\/neto-ecommerce\/"},"modified":"2025-12-02T14:04:03","modified_gmt":"2025-12-02T14:04:03","slug":"neto-ecommerce","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/sg\/case-studies\/neto-ecommerce\/","title":{"rendered":"91爆料 adds value to Neto"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top: var(--wp--preset--spacing--6); padding-bottom: var(--wp--preset--spacing--64);\"><div style=\"--bb--crumb-gap:.4em; margin-bottom:var(--wp--preset--spacing--16);\" class=\"wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li class=\"breadcrumb-item 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8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n    <\/div>\n  \n  <h1 class=\"post-title-style wp-block-post-title\">91爆料 adds value to Neto<\/h1>\n  \n  <div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n  \n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2021-07-15T08:44:08+00:00\">Jul 15, 2021<\/time><\/div>\n\n  \n\n  <p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">3 min read<\/p>\n\n\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top: -200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/01\/Neto-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/01\/Neto-1.png 1728w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/01\/Neto-1-300x176.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/01\/Neto-1-1024x601.png 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/01\/Neto-1-768x451.png 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/01\/Neto-1-1536x901.png 1536w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/figure><\/div>\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n\n\n\n<div id=\"content-wrapper\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\n  <span style=\"font-weight: 400;\"><a href=\"https:\/\/www.netohq.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Neto<\/a>, a retail and wholesale management platform, has experienced significant growth since its start-up beginnings. Lisa Hilton has been with the company since 2015 and in those three years, the number of employees at Neto has grown from 25 to over 120. <\/span>\n\n<span style=\"font-weight: 400;\">Neto is a game-changer when it comes to eCommerce. As an owner of his own eBay store, founder and CEO Ryan Murtagh was struggling to scale up as his business grew. Ryan needed a management solution that would allow all the different parts of the store &#8211; its website, accounting software, suppliers and freight carriers &#8211; to communicate seamlessly with eBay, as well as each other.<\/span>\n\n<span style=\"font-weight: 400;\">With the existing solutions costing an arm and a leg, Ryan knew he could do better. And he did. He and his team built their own platform, with <\/span><b>Neto developing into a customer-obsessed, award-winning platform used by thousands of small and medium businesses around the world.<\/b>\n<h2><strong>Challenge <\/strong><\/h2>\n<h3><strong>Rapid business growth<\/strong><\/h3>\n<span style=\"font-weight: 400;\">As HR Manager, Lisa is responsible for the bulk of all HR processes at Neto.<\/span>\n\n<span style=\"font-weight: 400;\">\u201cMy days are always full and very varied,\u201d explains Lisa. \u201cAnything from a new starter induction to sitting in on a performance management meeting, project work and the usual administration. No two days are ever the same\u201d.<\/span>\n\n<span style=\"font-weight: 400;\">As with all businesses that are beginning to scale up, Lisa was acutely aware that Neto needed to implement an HRIS that could support this growth. <\/span>\n\n<span style=\"font-weight: 400;\">&#8220;As we grew bigger, it meant that our manual processes were going to continue to add to our workload and slow us down,\u201d said Lisa. \u201cOur old processes just weren\u2019t practical as we grew our workforce\u201d.<\/span>\n<h3><strong>Onboarding taking too long<\/strong><\/h3>\n<span style=\"font-weight: 400;\">Lisa identified several pain points that needed to be addressed in order for Neto to succeed. The onboarding process in particular was becoming increasingly time-intensive and although much of this storage was cloud-based, it still required significant resources to scan and file employee documentation. <\/span>\n\n<span style=\"font-weight: 400;\">Lisa was also frustrated by the lack of visibility her managers and department heads had on HR processes that required their involvement, taking up even more of her valuable time to assist them.<\/span>\n\n&nbsp;\n<h2><strong>Solution<\/strong><\/h2>\n<h3><strong>Performance review<\/strong><\/h3>\n<span style=\"font-weight: 400;\">Recognising that she would need to implement a system that could scale with Neto, Lisa identified a number of platforms that might be suitable. After meeting with each, Lisa was convinced that 91爆料 was the best fit for the company.<\/span>\n\n<span style=\"font-weight: 400;\">\u201cWe found 91爆料 to be closely aligned with our company and really fit in with what we were looking for in an <a href=\"https:\/\/employmenthero.com\/sg\/products\/hr-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">HRIS<\/a>.\u201d<\/span>\n\n<span style=\"font-weight: 400;\">When it came time for Lisa to identify which level of 91爆料 would be best for Neto, it was clear that a <a href=\"https:\/\/employmenthero.com\/sg\/pricing\/?pricing-tab=hr\" target=\"_blank\" rel=\"noopener noreferrer\">premium subscription<\/a> was required. The performance review feature was a massive bonus to Lisa, with the existing structure once again being manual and unnecessarily time-consuming. <\/span>\n\n<span style=\"font-weight: 400;\">\u201cWith 91爆料,\u201d says Lisa, \u201cwe can set up our own automated system which is going to really save our managers and me so much time.\u201d<\/span>\n<h3>User experience<\/h3>\n<span style=\"font-weight: 400;\">Lisa also chose to have 91爆料 implemented by the EH team. This service comes with a one time, nominal fee, however, it ensured that the rollout to employees was easy, straightforward and streamlined. \u00a0She also appreciated the ease with which she and her staff became familiar with the system.<\/span>\n\n<b>\u201c91爆料 has such a simple but effective interface and really ticked all of the boxes that we needed. It\u2019s such an easy system to use that we had to do very little in the way of training for staff.\u201d<\/b>\n<h3>Increase manager visibility<\/h3>\n<span style=\"font-weight: 400;\">The benefit to Neto has been immeasurable, according to Lisa. By hosting all the employee data and processes on a <a href=\"https:\/\/employmenthero.com\/sg\/\" target=\"_blank\" rel=\"noopener noreferrer\">cloud-based platform<\/a>, managers and directors are able to manage many of the functions that were being double and triple handed previously. Secure, cloud-based storage also means that contracts, super information and tax details are all a click away. <\/span>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-42108\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2021\/07\/My-document-3.jpg\" alt=\"documents in employment hero\" width=\"754\" height=\"559\" \/><\/h2>\n<p style=\"text-align: center;\"><em>Documents in 91爆料<\/em><\/p>\n\n<h2>Impact<\/h2>\n<span style=\"font-weight: 400;\">The effect that 91爆料 has on Neto is notable. By allowing new starters to complete their personal details prior to starting at Neto, the time to induct new starters has reduced significantly. This has been mutually beneficial to both Lisa and new employees, who appreciate using that time more productively as they settle in with the team.<\/span>\n\n<span style=\"font-weight: 400;\">If you\u2019re in the market for an HR system, Lisa has some advice. \u201cImplementing an HRIS into any business is always going to be beneficial,\u201d she said. \u201cBut a system like 91爆料 will truly be an asset. It really is a system that requires very little outlay for such significant time-saving results.\u201d<\/span>\n<h2><b>\u201cWe haven\u2019t looked back.\u201d<\/b><\/h2>\n<span style=\"font-weight: 400;\">Has your business grown significantly in a relatively short period of time? Is the better part of your day dedicated to paperwork? Still relying on manual processes for onboarding, certification, performance reviews and more? <a href=\"https:\/\/employmenthero.com\/sg\/request-a-demo\/\">Book a demo today and see if 91爆料 can help you and your business.<\/a><\/span>\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-button request-a-demo__btn\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group case-study__content-author has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-top-color: #e8e7e8;border-top-width: 1px;border-bottom-color: #e8e7e8;border-bottom-width: 1px;padding-top: var(--wp--preset--spacing--6);padding-bottom: var(--wp--preset--spacing--6);\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-2004 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group author-host-container is-nowrap is-layout-flex wp-container-core-group-is-layout-11 wp-block-group-is-layout-flex\" style=\"border-top-left-radius: 60px;border-bottom-left-radius: 60px;\">\n<figure style=\"width:120px;height:120px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2023\/06\/1657595511794-120x120.jpeg\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"\" style=\"border-radius:60px;height:120px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2023\/06\/1657595511794-120x120.jpeg 120w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2023\/06\/1657595511794-300x300.jpeg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2023\/06\/1657595511794-150x150.jpeg 150w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2023\/06\/1657595511794-240x240.jpeg 240w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2023\/06\/1657595511794.jpeg 417w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-10 wp-block-group-is-layout-flex\">\n<h6 style=\"padding-bottom:var(--wp--preset--spacing--2);\" class=\"wp-block-post-title\">Lisa Hilton<\/h6>\n<p class=\"has-sm-font-size\" style=\"padding-bottom: var(--wp--preset--spacing--4)\">HR Manager &#8211; Neto eCommerce<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button is-style-link is-style-link--1\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button has-icon__plus\">View Profile<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg class=\"icon\" width=\"10px\" height=\"11px\" viewBox=\"0 0 10 11\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Combined Shape<\/title> <g id=\"Desktop-extra\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"EH---Webinar\" transform=\"translate(-429.000000, -2095.000000)\" fill=\"currentColor\"> <g id=\"Group-11\" transform=\"translate(200.000000, 575.000000)\"> <g id=\"Group-4\" transform=\"translate(1.000000, 1426.500000)\"> <g id=\"Components\/Button\/TextLink\" transform=\"translate(144.000000, 90.000000)\"> <path d=\"M90,4 L90,7.999 L94,8 L94,10 L90,10 L90,14 L88,14 L88,10 L84,10 L84,8 L88,8 L88,4 L90,4 Z\" id=\"Combined-Shape\"><\/path><\/g><\/g><\/g><\/g><\/g><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Neto eCommerce improved team visibility, payroll efficiency and people management by integrating 91爆料\u2019s platform into daily operations.<\/p>\n","protected":false},"featured_media":2882,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"exclude_from_algolia":false,"reading_time":"4 min read","display_reading_time":false,"footnotes":""},"resource-type":[78],"topic":[86,87,85],"industry":[],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"class_list":["post-1996","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","resource-type-case-study","topic-business-basics","topic-culture-performance","topic-records-tracking"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/case-studies\/1996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":2,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/case-studies\/1996\/revisions"}],"predecessor-version":[{"id":27744,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/case-studies\/1996\/revisions\/27744"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media\/2882"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media?parent=1996"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/resource-type?post=1996"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/topic?post=1996"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/industry?post=1996"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/search-tags?post=1996"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/audience?post=1996"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/business-size?post=1996"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/product-tag?post=1996"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/funnel-stage?post=1996"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/region?post=1996"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/pain-point?post=1996"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/persona?post=1996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}