{"id":16927,"date":"2022-05-26T06:29:08","date_gmt":"2022-05-26T06:29:08","guid":{"rendered":"https:\/\/employmenthero.com\/sg\/blog\/ai-leadership-workplace\/"},"modified":"2025-07-14T07:31:32","modified_gmt":"2025-07-14T07:31:32","slug":"ai-leadership-workplace","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/sg\/blog\/ai-leadership-workplace\/","title":{"rendered":"Reporting to a robot: Will AI have a place in leadership in the future?"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" 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is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">Reporting to a robot: Will AI have a place in leadership in the future?<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    Artificial intelligence is becoming more prevalent in our daily lives than ever before. How will it transform business leadership and decision making?\n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-1551 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png 120w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-150x150.png 150w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon.png 239w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">The Team<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-05-26T06:29:08+00:00\">May 26, 2022<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-07-14T07:31:32+00:00\">Jul 14, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">11 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/05\/alex-knight-2EJCSULRwC8-unsplash-scaled-2.jpg\" alt=\"Image\" style=\"object-fit:cover;width:864px;height:561px\"\/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-15 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-14 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"content-wrapper\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nFrom robot baristas to robot waiters, robot bartenders\u00a0and even security robots, artificial intelligence (AI) is becoming more prevalent in our daily lives than ever before.\n\nBusinesses have turned to robots for automating manual processes and coping with manpower shortages because it drives efficiency and productivity. Not to mention the whole host of advantages that come with using robots \u2014 they never get sick, tired, or complain. Plus, they are able to work long hours with just a few hours of \u2018sleep\u2019 (charging)!\n\nUnlike humans who are prone to sickness, <a href=\"https:\/\/employmenthero.com\/sg\/blog\/signs-that-you-are-suffering-burnout\/\">burnout<\/a>, and need to take leave every once in a while to recharge, robots are ready to hit the ground running 365 days a year. The pros of having robots in the workplace seem to far outweigh the cons, with fears that it will even eliminate jobs.\n\nThis begs the question \u2014 what is the future for artificial intelligence within our teams? And how will it transform business leadership and decision making? To explore these questions further, consider learning <a href=\"https:\/\/employmenthero.com\/sg\/blog\/servant-leadership\/\">servant leadership,<\/a> which emphasizes prioritizing the team needs over you.\n<h2 id=\"artificial-intelligence-is-closer-than-you-think\">Artificial intelligence is closer than you think<\/h2>\n<img loading=\"lazy\" decoding=\"async\" alt=\"phone showing amazon go's QR code\" class=\"alignnone size-full wp-image-3929\" height=\"780\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2022\/05\/image2-1.png\" width=\"1170\"\/>\n\nArtificial intelligence already plays a huge role in the modern workplace \u2014 and its importance is only expected to continue growing as businesses become more reliant on AI solutions to solve problems. Tech giants from <a href=\"https:\/\/bernardmarr.com\/the-10-best-examples-of-how-companies-use-artificial-intelligence-in-practice\/\" rel=\"noopener\" target=\"_blank\">Apple to Alibaba and Amazon<\/a> are already racing to become world leaders in artificial intelligence.\n\nAccording to an <a href=\"https:\/\/www.infosys.com\/age-of-ai\/documents\/age-of-ai-infosys-research-report.pdf\" rel=\"noopener\" target=\"_blank\">Infosys report on Leadership in the Age of AI<\/a>, industries are already transforming due to AI technologies;\n<ul>\n<li>90% of C-level executives reported measurable benefits from deploying AI technologies within their organisation<\/li>\n<li>73% of respondents agreed or strongly agreed that AI has already transformed the way they do business<\/li>\n<li>45% of respondents said the AI deployments in their organisation are greatly outpacing the accuracy and productivity of comparable human activity<\/li>\n<li>53% of respondents indicated that their organisation has increased training in the job functions most affected by AI deployments<\/li>\n<\/ul>\nThese findings clearly demonstrate that the AI revolution is already here \u2014 from experimentation to implementation and measurement of outcomes, forward-thinking businesses have already incorporated AI technologies and services to varying degrees.For further insights, our <a href=\"https:\/\/employmenthero.com\/sg\/resources\/human-resources-ai-report\/\">SuperHuman report<\/a> provides a comprehensive overview into how AI is impacting HR.\n<h3 id=\"the-rise-of-machine-learning-as-business-leaders-explore-big-data-analytics-firstly-what-is-big-data-analytics\">The rise of machine learning as business leaders explore big data analytics<img loading=\"lazy\" decoding=\"async\" alt=\"robot with a galaxy background\" class=\"alignnone size-full wp-image-3927\" height=\"749\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2022\/05\/image3-1.png\" width=\"1332\"\/>Firstly, what is big data analytics?<\/h3>\nBig data refers to a massive amount of data that cannot be stored, processed, or analysed using traditional computing systems. An example? Smartphones are one of the biggest data sources, generating millions of data in the form of texts, calls, emails, photos, videos, searches, and more.\n\nBig data analytics thus refers to the process of extracting meaningful insights from big data \u2014 such as market trends, hidden patterns and customer preferences. These insights can then be used for better decision-making, designing and optimising of products and services, preventing fraudulent activities, and more.\n<h3 id=\"machine-learning-accelerates-big-data-analytics\">Machine learning accelerates big data analytics<\/h3>\nThis is where machine learning comes in. It helps to accelerate the process with decision-making algorithms that categorise the data, recognise patterns, and translate it into insights for business operations. The more data a machine learning system receives, the better it functions for businesses with more accurate and insightful outcomes!\n\nSome of the ways machine learning helps in big data analytics include:\n<ul>\n<li>Carrying out market research and segmentation<\/li>\n<li>Exploring customer behaviour<\/li>\n<li>Personalising content recommendations<\/li>\n<li>Predicting trends<\/li>\n<li>Facilitating decision-making<\/li>\n<li>Decoding patterns<\/li>\n<\/ul>\nThe most prevalent use of AI technologies in enterprises is seen in machine learning \u2014 businesses are implementing machine learning to enhance their strategies and use data optimally to achieve strategic goals.\n\n<figure id=\"attachment_3928\" aria-describedby=\"caption-attachment-3928\" style=\"width: 1200px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"collage of different artworks for Netflix's Stranger Things show\" class=\"size-full wp-image-3928\" height=\"703\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2022\/05\/image1.png\" width=\"1200\"\/><figcaption id=\"caption-attachment-3928\" class=\"wp-caption-text\">Image via Mario Gavira<\/figcaption><\/figure>\n\nA key example would be Netflix, and how they\u2019ve used AI to drive personalisation. Did you know that hundreds of millions of personalised images for shows are continuously being tested among its subscriber base? Machine learning plays a critical role in the creation of artworks \u2014 a computer vision algorithm scans the shows and picks the best images to be tested.\n<h2 id=\"how-does-artificial-intelligence-affect-leadership-in-the-workplace\">How does artificial intelligence affect leadership in the workplace?<\/h2>\nLeadership is one of the <a href=\"https:\/\/employmenthero.com\/sg\/blog\/future-of-work-skills\/\" rel=\"noopener\" target=\"_blank\">in-demand skills for the future of work<\/a>. With AI permeating more organisations, the nature of leadership is constantly evolving.\n<h3 id=\"leader-driven-decision-making-to-data-driven-decision-making\">Leader-driven decision making to data-driven decision making<\/h3>\nWith the use of AI, decision-making processes are streamlined. Leaders need not focus on processing facts and information cognitively \u2014 algorithms can do that more efficiently.\n\nThis however, abandons the traditional top-down approach of decision making according to hierarchy. Employees at all levels will need to rely on the algorithm\u2019s recommendations and findings, evaluate it with their judgement and intuition, before being empowered to make decisions.\n\nIf the organisation truly wants to capitalise on the efficiencies of AI, then being hampered by red tape and going through multiple levels of approvals is not going to prove advantageous at all.\n<h3 id=\"risk-averse-to-forward-thinking\">Risk-averse to forward-thinking<\/h3>\nLeadership is all about having a future-forward mindset in order to bring the organisation to greater heights, and artificial intelligence is proving that leaders can no longer be rigid and risk-averse if they want their businesses to survive. Incorporating new AI applications into processes will not be a smooth experience at all, but leaders need to have a test-and-learn mentality.\n\nBy reframing \u2018failures\u2019 as learning experiences and new discoveries, analysing where it went wrong and improving on the next iteration, leaders will be able to guide data analytics teams to develop the product and capabilities they need. Leadership today needs to be agile, experimental and adaptable \u2014 ride the wave or businesses will be left behind.\n\nAs AI technologies evolve, so too must the roles and responsibilities of HR in helping managers succeed. For more details on how HR can assist in this transformation, you can read: <a href=\"https:\/\/employmenthero.com\/sg\/blog\/how-can-hr-help-managers-succeed\/\">How can HR help managers succeed in their role?.<\/a>\n<h3 id=\"further-training-is-needed\">Further training is needed<\/h3>\nLeaders have to understand and stay updated on AI technologies in order to champion change and ensure organisational success, bridging the gap between old and new business realities.\n\nEmployees will also be reliant on leaders to understand why AI is important to the business, and be reassured that AI will not diminish or eliminate their roles. There is thus a need for leaders to be trained and knowledgeable on the topic of AI and its uses.\n\nThis is echoed in a report by <a href=\"https:\/\/www.infosys.com\/age-of-ai\/documents\/age-of-ai-infosys-research-report.pdf\" rel=\"noopener\" target=\"_blank\">Infosys<\/a>, where 75% of IT decision makers felt that the executive team in their organisation would benefit from formal training on the implications of AI technologies. Likewise, 47% of C-level executives also called out leadership training on AI as a top priority.\n<h2 id=\"will-ai-ever-replace-humans-in-leadership-roles\">Will AI ever replace humans in leadership roles?<\/h2>\n<img loading=\"lazy\" decoding=\"async\" alt=\"robotic hand reaching upwards to analyze data\" class=\"alignnone size-full wp-image-3926\" height=\"750\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2022\/05\/image5-1.png\" width=\"1125\"\/>\n\nThe answer at the moment is no.\n\nHuman intelligence and artificial intelligence both bring different strengths to the table. Machines are indeed more precise and faster in doing repetitive tasks, but when it comes to more complex tasks with constantly changing conditions, or <a href=\"https:\/\/employmenthero.com\/sg\/blog\/emotional-intelligence-in-the-workplace\/\">requiring emotional intelligence<\/a>, robots can\u2019t outperform humans.\n\nTraits such as creativity, care, humility, character, vision, emotional maturity, and adaptability are all innately human and vital to leadership roles \u2014 which cannot be imitated by robots.\n<h3 id=\"redefine-not-replace\">Redefine, not replace<\/h3>\nIn a five year study done by the <a href=\"https:\/\/hbr.org\/2020\/08\/the-secret-to-ai-is-people?\" rel=\"noopener\" target=\"_blank\">Harvard Business Review<\/a> on five leading companies: Google, Haier, Apple, Zappos, and Siemens \u2014 they\u2019ve found that the reason they are thriving isn\u2019t because they are the most technologically-driven companies in the world, but rather, because of organisational transformation.\n\nThese new, successful business models are all about bringing machines and humans together to complement and bring out the best in each other. AI adoption isn\u2019t a zero sum game, it\u2019s about using it as an effective tool to further business goals.\n\nIf anything, artificial intelligence actually helps to shape better leaders, not replace them. AI is powered by machine learning, and that means leaders have more data at their fingertips than ever before, enabling them to make smarter and more informed decisions. Understand the broader impact of these technological shifts,with our article about the <a href=\"https:\/\/employmenthero.com\/sg\/blog\/big-shifts-in-hr-tech\/\">major trends in HR technology.<\/a>\n\nThis idea is bolstered by a <a href=\"https:\/\/www.citrix.com\/en-sg\/fieldwork\/employee-experience\/new-ways-of-working-2035.html\" rel=\"noopener\" target=\"_blank\">Work 2035 study<\/a>, which concluded that robots will not replace humans, but rather, make us smarter and more efficient. 77% of respondents believe that in fifteen years, artificial intelligence (AI) will significantly speed up the decision-making process and make workers more productive. It also found that new jobs and roles will be created to support a technology-driven workplace and the changing relationship between humans and machines \u2014 leading to new types of leadership which need to be defined.\n<h3 id=\"a-greater-emphasis-on-soft-over-hard-skills\">A greater emphasis on soft over hard skills<\/h3>\n<figure id=\"attachment_3876\" aria-describedby=\"caption-attachment-3876\" style=\"width: 761px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"infographic on robots vs managers\" class=\"size-full wp-image-3876\" height=\"370\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2022\/05\/image4.png\" width=\"761\"\/><figcaption id=\"caption-attachment-3876\" class=\"wp-caption-text\">Image via World Economic Forum<\/figcaption><\/figure>\n\nAn AI@Work study found that almost two-thirds of workers said they would trust orders from a robot over their manager, and in fact, half have already turned to a robot instead of their manager for advice. It also found that employees believe robots are better than their managers at providing unbiased information, maintaining work schedules, problem-solving and budget management, while managers are better at empathy, coaching and <a href=\"https:\/\/employmenthero.com\/sg\/resources\/leaders-guide-company-culture\/\" rel=\"noopener\" target=\"_blank\">creating a work culture<\/a>.\n\nThere is a growing shift towards soft skills over hard skills in leadership roles, as leaders have to grapple with reinvented responsibilities that evolve with technological advancements. With AI helping to automate mundane tasks and reduce decision fatigue, leaders no longer have to struggle with endless to-do lists.\n\nThose savings can now be used to prioritise important projects and focus on key objectives \u2014 like <a href=\"https:\/\/employmenthero.com\/sg\/blog\/employee-engagement-trends\/\">enhancing employee engagement<\/a> and boosting productivity, products and profits. To explore the future landscape of HR automation, it&#8217;s helpful to review the insights provided in: <a href=\"https:\/\/employmenthero.com\/sg\/blog\/hr-automation-future\/\">What is the future of HR automation?<\/a>\n<h2 id=\"the-human-brain-vs-artificial-intelligence-our-takeaway\">The human brain vs artificial intelligence: Our takeaway<\/h2>\nUltimately, leaders are important in businesses. Human leadership cannot be replaced, because each individual possesses unique personalities and characteristics that make them special and vital to an organisation. We may see robots around in the workplace, but they sure won\u2019t make C-level or senior executives disappear just yet!\n\nRoles of leaders are constantly changing in this fast paced, complex business environment, and the future of work requires a leader that\u2019s quick to adapt and embrace uncertainty. Discover resources to lead more effectively<em>, <\/em>or incorporate an <a href=\"https:\/\/employmenthero.com\/sg\/products\/hr-software\/\">end-to-end HR solution<\/a> for effective leadership in your organisation today.\n<h3 id=\"apply-artificial-intelligence-to-your-business-with-people-analytics\">Apply artificial intelligence to your business with people analytics<\/h3>\n<a href=\"https:\/\/employmenthero.com\/sg\/solutions\/hr-reporting-software\/\">People analytics<\/a> is important in an organisation too \u2014 when you understand your workforce and what they want, you\u2019re able to keep happiness high and make better strategic decisions with data.\n\nMore businesses are beginning to see the value of AI in supporting workforce management, recognising the <a href=\"https:\/\/employmenthero.com\/sg\/resources\/ai-transforming-the-workplace-webinar\/\">big advantages<\/a> of moving from a manual HR system to a <a href=\"https:\/\/employmenthero.com\/sg\/blog\/hris\/\">Human Resource Information System (HRIS)<\/a>. Digital HR is here, and its capabilities keep getting stronger, bringing big wins with <a href=\"https:\/\/employmenthero.com\/sg\/blog\/hr-automation-future\/\">HR automation<\/a>. It helps with pesky administrative tasks, business continuity, talent management, and generating everything from asset and compliance reporting to performance and workforce reporting.\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:300px\">\n<div class=\"wp-block-group right-sticky-side-panel has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n    <div class=\"top-sticky-form is-layout-flow wp-block-marketo-form-is-layout-flow\" class=\"wp-block-employmentherocom2025-marketo-form\">\n        <div class=\"right-sidebar-wrapper\">\n          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class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-27886 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: January 2026\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" >Product Update: January 2026<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the January 2026 product update from the 91±¬ΑΟ team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: January 2026<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27783 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: December 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" >Product Update: December 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the December 2025 product update from the 91±¬ΑΟ team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: December 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27764 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-25 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: November 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" >Product Update: November 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the November 2025 product update from the 91±¬ΑΟ team. We\u2019ve got lots to share around Workflows, Rostering,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: November 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How will artificial intelligence transform business leadership and decision making?<\/p>\n","protected":false},"author":30,"featured_media":24538,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"7 min read","display_reading_time":false,"download_content_type":"file","download_file":"14083","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[130],"topic":[86,88,132],"industry":[42,61,35,48,55,27,67,45,68,62,47,50,44,32,66,64,59,52,54,34,56,58,60,51,33,49,40,41,36,43,46,63,65,57,53],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-16927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-business-basics","topic-leadership-and-management","topic-product","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/16927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/comments?post=16927"}],"version-history":[{"count":4,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/16927\/revisions"}],"predecessor-version":[{"id":26951,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/16927\/revisions\/26951"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media\/24538"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media?parent=16927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/categories?post=16927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/tags?post=16927"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/resource-type?post=16927"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/topic?post=16927"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/industry?post=16927"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/audience?post=16927"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/business-size?post=16927"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/product-tag?post=16927"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/funnel-stage?post=16927"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/region?post=16927"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/pain-point?post=16927"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/persona?post=16927"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/post_features?post=16927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}