{"id":19647,"date":"2024-05-31T06:14:51","date_gmt":"2024-05-31T06:14:51","guid":{"rendered":"https:\/\/employmenthero.com\/sg\/blog\/key-learnings-hr-tech-festival-asia-2024\/"},"modified":"2025-09-17T06:58:26","modified_gmt":"2025-09-17T06:58:26","slug":"key-learnings-hr-tech-festival-asia-2024","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/sg\/blog\/key-learnings-hr-tech-festival-asia-2024\/","title":{"rendered":"Key learnings from HR Tech Festival Asia 2024"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav 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style=\"padding-top:var(--wp--preset--spacing--2);padding-bottom:var(--wp--preset--spacing--2)\">\n<div class=\"wp-block-button is-style-ghost is-style-ghost--1\"><a class=\"wp-block-button__link has-btn-black-background-color has-background wp-element-button has-icon__eye\"><span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_5893_17419)\"> <path d=\"M19.8727 9.55732C19.7127 9.30315 15.8927 3.33398 10.0002 3.33398C4.10771 3.33398 0.287713 9.30315 0.127713 9.55732C0.0442677 9.69013 0 9.8438 0 10.0007C0 10.1575 0.0442677 10.3112 0.127713 10.444C0.287713 10.6982 4.10771 16.6673 10.0002 16.6673C15.8927 16.6673 19.7127 10.6982 19.8727 10.444C19.9562 10.3112 20.0004 10.1575 20.0004 10.0007C20.0004 9.8438 19.9562 9.69013 19.8727 9.55732ZM10.0002 15.0007C5.88605 15.0007 2.80271 11.299 1.84855 10.0007C3.12342 8.22835 4.79779 6.78123 6.73605 5.77648C6.15544 6.50283 5.83739 7.40411 5.83355 8.33398C5.83355 9.43905 6.27253 10.4989 7.05394 11.2803C7.83534 12.0617 8.89514 12.5007 10.0002 12.5007C11.1053 12.5007 12.1651 12.0617 12.9465 11.2803C13.7279 10.4989 14.1669 9.43905 14.1669 8.33398C14.1629 7.40674 13.8468 6.50785 13.2694 5.78232C15.2033 6.78886 16.8752 8.23337 18.1519 10.0007C17.201 11.3015 14.1277 15.0007 10.0002 15.0007Z\" fill=\"currentColor\"\/> <\/g> <defs> <clipPath id=\"clip0_5893_17419\"> <rect width=\"20\" height=\"20\" fill=\"white\"\/> <\/clipPath> <\/defs> <\/svg><\/span>Blog<\/a><\/div>\n<\/div>\n\n\n<ul style=\"display: flex; gap: var(--wp--preset--spacing--2); padding-left: 0; flex-wrap: wrap;\"><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/sg\/resources\/leadership-and-management\" title=\"Leadership and Management\" style=\"font-weight: 500;\">Leadership and Management<\/a>\n                <\/span>\n                <\/li><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/sg\/resources\/learning-and-development\" title=\"Learning and Development\" style=\"font-weight: 500;\">Learning and Development<\/a>\n                <\/span>\n                <\/li><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/sg\/resources\/people-and-culture\" title=\"People and Culture\" style=\"font-weight: 500;\">People and Culture<\/a>\n                <\/span>\n                <\/li><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/sg\/resources\/productivity\" title=\"Productivity\" style=\"font-weight: 500;\">Productivity<\/a>\n                <\/span>\n                <\/li><\/ul><\/div>\n\n\n\n<div class=\"wp-block-group blog-template-social-desktop is-vertical is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\" 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8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">Key learnings from HR Tech Festival Asia 2024<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    Gain valuable and thought-provoking insights from industry leaders which will shape your people management strategies for the future.\n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-4867 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063-120x120.jpg\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"Carissa Ng\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063-120x120.jpg 120w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063-300x300.jpg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063-150x150.jpg 150w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063-768x768.jpg 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063-240x240.jpg 240w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/09\/1530256332063.jpg 800w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">Carissa Ng<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2024-05-31T06:14:51+00:00\">May 31, 2024<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-09-17T06:58:26+00:00\">Sep 17, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">21 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"601\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image3-1-1024x601.png\" alt=\"91爆料 at the HR Tech Festival Asia 2024, featuring a group photo of team members standing together in front of the company booth at the event.\" class=\"wp-image-19658\" style=\"object-fit:contain;width:864px;height:561px\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image3-1-1024x601.png 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image3-1-300x176.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image3-1-768x451.png 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image3-1-1536x901.png 1536w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image3-1.png 1728w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"content-wrapper\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nDid you attend the <a href=\"https:\/\/www.hrtechfestivalasia.com\/\" target=\"_blank\" rel=\"noopener\">HR Tech Festival Asia 2024<\/a>? We definitely did \u2014 it was a power-packed event, and our team had a great time chatting with everyone who came to say hello and learn more about <a href=\"https:\/\/employmenthero.com\/sg\/\">91爆料<\/a>.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19660\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image6.jpg\" alt=\"EH SDRs chatting to prospects\" width=\"1776\" height=\"1184\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image6.jpg 1776w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image6-300x200.jpg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image6-1024x683.jpg 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image6-768x512.jpg 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image6-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1776px) 100vw, 1776px\" \/>\n\nOur Managing Director, <a href=\"https:\/\/www.linkedin.com\/in\/kfitzeh\/\" target=\"_blank\" rel=\"noopener\">Kevin Fitzgerald<\/a>, even took to the stage to share about empowering the future of SMEs through digital strategies for talent and growth. Did you manage to catch that session? We hope you did and walked away with lots of new learnings!\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19661\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image1.jpg\" alt=\"Our Managing Director giving a presentation at the event\" width=\"1776\" height=\"1184\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image1.jpg 1776w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image1-300x200.jpg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image1-1024x683.jpg 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image1-768x512.jpg 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image1-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1776px) 100vw, 1776px\" \/>\n\nWith 6 conference tracks and 110 insightful sessions across both days, we gained valuable insights from various industry leaders. And so, it would be beneficial to share these learnings with the wider community too!\n\nRegardless of whether you attended the event, we hope you\u2019ll find these key learnings thought-provoking and influential in shaping your HR management strategies for the future.\n<h2>1. The future of work: Creating value through innovative HR strategies and technologies<\/h2>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19662\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image4.jpg\" alt=\"Panel discussion going on at HR Tech Festival Asia 2024\" width=\"1999\" height=\"1500\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image4.jpg 1999w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image4-300x225.jpg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image4-1024x768.jpg 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image4-768x576.jpg 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image4-1536x1153.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/>\n\nThe topic of AI and its impact was a huge focus.\n\nThe speakers at this panel discussion were:\n<ul>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/parul-munshi-7432272\/\" target=\"_blank\" rel=\"noopener\">Parul Munshi<\/a>, Workforce Transformation Partner &amp; Regional Sustainability Consulting Leader at PWC Southeast Asia Consulting<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/aslamsardar\/\" target=\"_blank\" rel=\"noopener\">Aslam Sardar<\/a>, Chief Executive Officer at the Institute for Human Resource Professionals (IHRP)<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/aileentan88\/\" target=\"_blank\" rel=\"noopener\">Aileen Tan<\/a>, Group Chief People &amp; Sustainability Officer at Singtel<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:7188768555012653057\/\" target=\"_blank\" rel=\"noopener\">Akarin Phureesitr<\/a>, Chief People Officer at Central Pattana<\/li>\n<\/ul>\n<h3>What are your perspectives towards generative AI, and how do you think it will impact the role of HR?<\/h3>\nTo kick off, Aileen mentioned that it was important to consider how you can use generative AI to augment the jobs you do. She shared how Singtel introduced Microsoft 365 Copilot to employees at work to increase efficiency and productivity. Employees were strongly encouraged to adopt and use the tool to help them at work.\n\nAileen strongly exclaimed that whilst generative AI can do many things, it still can\u2019t do what humans do. For example, when preparing a speech, you can use ChatGPT to create a skeleton structure of what you want to cover, but you will have to add your life experiences, your personality, and your flavour to it. AI can\u2019t do everything!\n\nAkarin highlighted that HR professionals today need to be more thoughtful in introducing and trialling tools, gathering feedback, and finding a way to show it\u2019s a worthwhile investment. Aslam further added to that by emphasising that the competencies of HR need to evolve and adapt to how the technology landscape is changing.\n\nThe Institute for Human Resource Professionals (IHRP) recently released the <a href=\"https:\/\/www.ihrp.sg\/2024\/03\/26\/skillsfuture-jobs-skills-insights-the-key-to-productivity-growth-building-a-skills-first-workplace\/\" target=\"_blank\" rel=\"noopener\">SkillsFuture Jobs-Skills Insights Report<\/a>, which revealed that most in-demand skills in HR now include AI competencies, with a 97% growth rate from 2021 to 2022.\n\nEthics is also going to play a very important role in organisations, as HR will need to assess the tools used in acquisition and management. Akarin believes that HR should not remain as a \u2018backstage\u2019 support role, but rather drive productivity and change in organisations.\n\nIn an example, he mentioned that his company\u2019s IT department is creating a personal assistant for every employee, to help everyone schedule their meetings efficiently. That would solve the gap of having to constantly coordinate meetings across multiple calendars, which is often time-consuming and manual.\n<h3>How does HR and sustainability come together?<\/h3>\nAileen believes that for an organisation to be sustainable, it must be purpose-led. In the example of Singtel, its purpose is to <em>empower every generation.<\/em> But how does it sustain the business long term?\n\nWhen you think about a purpose-led organisation, you have to do well in three areas:\n<ul>\n \t<li aria-level=\"1\"><strong>People:<\/strong> Committing to making a positive impact on society \u2014 through fair work practices, encouraging upskilling and volunteerism, etc.<\/li>\n \t<li aria-level=\"1\"><strong>Planet:<\/strong> An organisation\u2019s impact on the environment \u2014 making changes that reduce its carbon footprint, using ethically sourced materials, cutting down on energy consumption etc.<\/li>\n \t<li aria-level=\"1\"><strong>Profit:<\/strong> The financial return the organisation generates for shareholders \u2014 adopting sustainability initiatives to drive business success, instead of maximising profits while reducing costs and mitigating risks.<\/li>\n<\/ul>\nThis business concept is known as the <a href=\"https:\/\/online.hbs.edu\/blog\/post\/what-is-the-triple-bottom-line\" target=\"_blank\" rel=\"noopener\">triple bottom line<\/a>. It espouses that firms should measure their social and environmental impact in addition to their financial performance, rather than solely focusing on the standard bottom line \u2014 generating profits.\n\nSustainability cannot be run by a department. Everyone needs to lead the sustainability in the organisation. You need to ensure that people are clear and aware of what they are doing, and what they are aiming for. In the case of Singtel, every employee can communicate about their decarbonisation strategy because they\u2019ve all been informed and are aware of the organisation\u2019s goals.\n\nIn essence, sustainability cannot be the top flavour of the month. It is a long journey where you have to be thoughtful about the strategy, actions and measures you take.\n\nAs for human sustainability and wellbeing \u2014 think about some things you\u2019re proud of in your organisation. When you have an employee that feels like they can bring their best to work every day, can you imagine the energy and impact that can create? Think about the new <a href=\"https:\/\/employmenthero.com\/sg\/blog\/flexible-work-arrangements-best-practices\/\">flexible work arrangement guidelines<\/a> and use that to drive sustainability for your organisation.\n\nAt Singtel, the key is to drive the BIG culture.\n<ul>\n \t<li aria-level=\"1\">B is for Belonging \u2014 feeling psychologically safe to speak up, experiment, and feel included in the organisation.<\/li>\n \t<li aria-level=\"1\">I is for Impact \u2014 wanting to make a difference.<\/li>\n \t<li aria-level=\"1\">G is for Growth \u2014 believing that constant learning and upskilling is essential. Over time, technological, social and geographical changes will disrupt how we live, work and play. As such, most people can\u2019t have a single track career pathway. It\u2019s not sustainable and everyone will be irrelevant very quickly.<\/li>\n<\/ul>\nIf everyone in Singtel feels that they are BIG \u2014 the optimism, positivity and productivity that can be derived from over twenty-six thousand employees will be incredibly powerful. You can use Singtel\u2019s example to create and shape something similar in your organisation too.\n<h2>2. Future-proofing your workforce and enhancing business resiliency in the age of AI<\/h2>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19663\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image5.jpg\" alt=\"Panel discussion going on at HR Tech Festival Asia 2024\" width=\"1999\" height=\"1500\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image5.jpg 1999w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image5-300x225.jpg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image5-1024x768.jpg 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image5-768x576.jpg 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image5-1536x1153.jpg 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/>\n\nThis panel discussion covered the importance of prioritising workforce upskilling and reskilling in bridging the skills gap and digital divide, supporting people development and change management with new age tools, as well as tips on ensuring business sustainability with a skills-based talent model and agile work design.\n\nThe speakers at this panel discussion were:\n<ul>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/limmayann\/\" target=\"_blank\" rel=\"noopener\">May-Ann Lim<\/a>, Data Governance Executive Director at Access Partnership<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/dean-tong-29349646\/\" target=\"_blank\" rel=\"noopener\">Dean Tong<\/a>, Managing Director and Head of Group HR at UOB<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/melissa-kee-6646261\/\" target=\"_blank\" rel=\"noopener\">Melissa Kee<\/a>, Chief People Officer at Temus<\/li>\n \t<li aria-level=\"1\">Terence Chia, Cluster Director at Infocomm Media Development Authority (IMDA)<\/li>\n<\/ul>\n<ul>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/toichia\/\" target=\"_blank\" rel=\"noopener\">Tan Toi Chia<\/a>, Chief of People, Organisation &amp; Communications at StarHub<\/li>\n<\/ul>\n<h3>What skills do you need in the age of AI?<\/h3>\nDean kicked off the discussion by sharing his experience within UOB. It\u2019s essential to uplift everyone\u2019s skills in the organisation, and in banking, you can break it down into three parts \u2014 the front, middle and back.\n\nFor the front office, they are using AI to predict what customers need and want, and that shapes their product offerings and promotions. In the middle, banking is all about risk management. Through AI, you can be more acute in decision making \u2013 using the right and wrong decisions you have made in the past and applying it to today\u2019s decisions.\n\nScams are on the rise, and they are using a lot of resources to upgrade the capabilities of UOB to prevent scams. AI helps to identify and profile the transactions, so they can identify when to intervene and improve the security of transactions.\n\nAs for the back end, using AI helps them better identify people they want to hire. How do you tell if someone is honourable? If you can capture data points across your entire interaction with the candidate, from scheduling the interview to interview, salary negotiations and more, capturing all this data and feeding it to AI helps to improve the system and allows the bank to better identify potential hires.\n\nIn essence, using AI <em>helps them to do things better, and allows them to do better things.<\/em>\n\nMelissa also shared her opinion based on her experience. In Temus, her team is focused on expanding the digital talent pool in Singapore and the region. They considered questions like: How do we prepare the workforce for the future? How do we build digital capabilities in every single role \u2014 not just tech-related roles? Their mission is to unlock societal and economical value.\n\nThe tech skills that are relevant can be broken down into two components:\n<ul>\n \t<li aria-level=\"1\">New skills in AI \u2014 machine learning, natural language processing, programming, etc<\/li>\n \t<li aria-level=\"1\">New skills in other roles \u2014 AI will be leveraged to augment roles that exist today<\/li>\n<\/ul>\nWe need to think about the impact of AI in every job moving forward. We also need to understand what is responsible AI. All of us need to understand the design behind it, because that drives accountability and understanding around the fairness and ethics of AI. It ensures we prevent bias and helps to manage privacy issues related to employee data and security. All these will continue to shape businesses and the way we move forward.\n\nTerence shared his perspective based on his experience with the IMDA. AI can now create, converse, code and more \u2014 to the point where sometimes you can\u2019t tell the difference between talking to AI and humans. It can do so many things like generating computer programs, data analytics, and so on. What role then, do humans play in this space?\n\nHe believes that we need 3 \u2018D\u2019s \u2014 Design, Direct, and Debunk. \u2018Design\u2019 means that you have to look at an entire system, and create a system that uses the best of both capabilities, human and AI. \u2018Direct\u2019 means you have to create a language that applies to both, and \u2018Debunk\u2019 means you have to find out what\u2019s wrong and how to diagnose it.\n\nResponsibility, safety, trust and judgement is going to be even more important now in generative AI, but humans still need to be at the centre of decision-making. We need to be using it responsibly.\n<h3>How urgent is the AI reskilling agenda for the government?<\/h3>\nTerence shared some valuable insights given his position with IMDA. It is both an urgent and long-term issue, because AI is here and it\u2019s changing the world very quickly. However, it\u2019s also long term because Singapore has been preparing for this for decades.\n\nAt the core of AI, it\u2019s all about data, the flow of data, and what you do with data. Infrastructure and hardware needs to be there, and Singapore has planned for that years in advance. When it comes to software, we need a solid education system, and Singapore has had a strong foundation in STEM. In recent years we\u2019ve increased the intake of people in Information and Communications Technology (ICT) courses (doubled, in fact) and skills-based hiring ensures people are hired meaningfully into the workforce.\n\nThe <a href=\"https:\/\/www.imda.gov.sg\/how-we-can-help\/techskills-accelerator-tesa\" target=\"_blank\" rel=\"noopener\">TechSkills Accelerator (TeSA) programme<\/a> also creates a win-win position for both employers and employees, building and developing a skilled ICT workforce for Singapore\u2019s digital economy.\n<h3>What does the industry need and what upskilling efforts have you encouraged your team to go for?<\/h3>\nIn the example of Temus, they\u2019ve partnered with the IMDA for the <a href=\"https:\/\/www.imda.gov.sg\/resources\/press-releases-factsheets-and-speeches\/press-releases\/2023\/singapore-firms-can-now-tap-on-temus-imdas-talent-conversion-programme-to-fill-tech-roles\" target=\"_blank\" rel=\"noopener\">Step It Up programme<\/a>, as they recognise that the future is digital, and want to encourage professionals not in the tech industry to pursue new tech skills. It comprises a 4-month bootcamp on tech skills that the industry needs, and uses a \u2018place and train\u2019 method rather than a \u2018train and place\u2019 method. They make the commitment to hire people, rather than train people with the right skills and wish them good luck.\n\nAs we envision the workforce of the future, think about the impact and possibilities of what the real world challenge you are trying to address entails. Our most important asset is our people, and their tech skills need to be constantly upgraded.\n<h3>How do you make sure your talent pool is ready to respond to these changes, and motivate them to want to change?<\/h3>\nIn the case of Temus, it built its own talent AI platform to focus on talent acquisition and development. It leveraged Gen AI to focus on hyper-personalised learning opportunities, and democratised access to learning. The platform enables employees to look at their skills assessment versus the skills and competencies framework of their role (from IMDA), and build their career path from there.\n\nThe beauty of leveraging AI is that the possibilities are exponential, and that you\u2019re constantly benchmarked against what skills are needed for your role. At the same time, employees are encouraged to look for other opportunities. They\u2019ve also created their own AI talent coach to help employees get learning recommendations based on all the data points the AI system has collected and analysed. Gen AI enables them to do all these which they were not able to do previously.\n<h3>Where do employees want to go and how do we enable them to go where they want to go?<\/h3>\nIMDA is currently reviewing the skills framework for ICT, creating new tracks that will point employees and employers to careers in generative AI.\n\nIn the case of UOB, it launched its upskilling programme, called \u2018Better U\u2019, five years ago, focusing on soft skills like nurturing a growth mindset, structured storytelling and more to bring out the human aspect of employees. For people interested in pivoting into more AI-related careers, they have a deep-dive course and also curate programmes with a \u2018train and place\u2019 approach.\n\nMore recently, UOB have been looking at \u2018place and train\u2019 models, and have partnered with Singapore Management University, focusing on post-graduate programmes to bring in newly acquired skills. It&#8217;s also partnered with the Monetary Authority of Singapore (MAS) to bring in mid-career professionals and fresh graduates with AI skills, so it can not only use those skills, but influence other parts of the bank to upskill as well.\n\nAll in all, it takes a multi-pronged approach to uplift reskilling and upskilling within an organisation \u2014 organisations have to constantly refine strategies, track moving pieces, and partner with other organisations.\n<h3>3 key takeaways<\/h3>\nIn summary, here are the three key points from this panel discussion:\n<ul>\n \t<li aria-level=\"1\">AI changes the game for everyone: bringing new efficiencies, new ways to do things, new experiences and more.<\/li>\n \t<li aria-level=\"1\">HR must continue to feed into business needs: we need to constantly ensure AI solutions work for the company and within the limitations of the company.<\/li>\n \t<li aria-level=\"1\">Constant upskilling is going to be the new normal: how you motivate people to think about their development journeys, what resources you provide to empower them and more will be critical.<\/li>\n<\/ul>\n<h2>3. The ins, outs and best practices to remodelling people and workplace strategies<\/h2>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19669\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image2-2.png\" alt=\"Panel discussion going on at HR Tech Festival Asia 2024\" width=\"1399\" height=\"897\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image2-2.png 1399w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image2-2-300x192.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image2-2-1024x657.png 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/05\/image2-2-768x492.png 768w\" sizes=\"auto, (max-width: 1399px) 100vw, 1399px\" \/>\n\nThis panel discussion covered how to successfully evolve workforce development and workplace transformation programs, streamlining workplace IT and service delivery to simplify and harmonise work dynamics, as well as future challenges and new roadmaps for work, digitisation and the employee experience.\n\nThe panelists were:\n<ul>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/carolinemburns\/\" target=\"_blank\" rel=\"noopener\">Caroline Burns<\/a>, Founder &amp; Managing Director at Workplace Revolution<\/li>\n \t<li aria-level=\"1\">Sushil Kumar, Senior Director, Real Estate &amp; Workplace (Asia Pacific) at VMWare<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/alexanderboee\/\" target=\"_blank\" rel=\"noopener\">Alexander Boe<\/a>, Head of People &amp; Operations at Telenor Asia<\/li>\n \t<li aria-level=\"1\"><a href=\"https:\/\/www.linkedin.com\/in\/sharon-pock-2106846\/\" target=\"_blank\" rel=\"noopener\">Sharon Pock<\/a>, People, Culture &amp; Workplace Global Director at Voyager Worldwide<\/li>\n<\/ul>\nIn regards to the future challenges of work and the role of AI, Alex kickstarted the discussion by emphasising that it was important for all of us to become the masters of technology, and not subjects of it. Becoming better at what machines cannot do is where we need to focus on, and how we can use the tools we have to further support us.\n<h3>How do HR leaders find the equilibrium between employee experience and greater efficiency?<\/h3>\nPeople are often jumping on the newest technology, but they tend to forget the human touch.\n\nSharon shared a wonderful analogy on using automated feeders to feed your pets \u2014 sure, it solves the problem of feeding your pet whilst you\u2019re working late in the office. It even comes with voice activation and video capabilities. However, after using the automated feeder, the pet becomes less responsive to you. Why is that so?\n\nIt\u2019s because the human aspect isn\u2019t there anymore \u2014 it\u2019s all about your relationship and connection with your pet. Every meal time is a precious bonding opportunity, and when that is replaced by technology, the relationship breaks down.\n\nThat same logic applies to HR as well. Many HR professionals are excited about introducing an AI chatbot that can help answer the boring questions that employees typically ask, such as onboarding or leave-related queries. Yes, it may save time, but don\u2019t neglect the human touch that HR should still bring to the employee experience.\n\nEven as the HR function is transforming and digitising, Sharon believes it\u2019s important to remember why you\u2019re there for the company. Technology can be an enabler, but be careful to not let it take over everything and be completely hands-off. The efficiencies provided by technology gives us opportunities to explore how to put in place a framework to nurture relationships.\n\nPeople work best when they have great relationships. HR plays a key role in reminding everyone that at the end of the day, it\u2019s all about the human experience.\n<h3>What are you doing in terms of building relationships and connecting in a world of hybrid work?<\/h3>\nIn Sushil\u2019s words, it\u2019s all about how to make an individual employee productive. It\u2019s shifted to becoming employee-focused. The pandemic changed things \u2014 it made companies realise that productivity didn\u2019t drop, but the importance shifted to how to build a community, a strong culture that attracts and retains talent. Creating that sense of belonging in the organisation.\n\nAt VM Ware, its old slogan used to be \u201cmy workplace, my choice\u201d. Now, it has evolved to become \u201cmy workplace, my community\u201d. They have more community based programs now that have created more purpose and brought people back together in the office, from ukelele clubs to painting activities, volunteering and more.\n<h3>How are you using data analytics to improve workplace efficiency and employee experience?<\/h3>\nAlexander shared how it\u2019s about being intentional with changes and ensuring that it\u2019s purposeful. In the case of the customer service team at Telenor, it uses data analytics to identify the most common issues they need to solve. Interestingly though, the most valuable insights come from conversations the customer service team has with their clients or customers, which they then share with their product developers and management team. Combining the insights from both avenues helps them achieve a more accurate and holistic view of their issues, and uses the strength of both data analytics and the human touch.\n\nAs for the employee experience, it\u2019s crucial to be selective about how we use technology. It can be used for repetitive, menial tasks, but don\u2019t forget about the human touch. A good example would be automating reminders for an employee\u2019s birthday. The task may be streamlined, but human touch remains with the line manager and how they want to approach it to forge stronger relationships within the team.\n<h2>Combine tech and the human touch effortlessly with 91爆料<\/h2>\nThank you for reading till the end, and we hope that these insights from talent leaders in the region have been of use to you in some way or another. That\u2019s a wrap \u2014 we look forward to seeing you at our next event!\n\nIf you\u2019re keen to utilise the strengths of both technology and the human touch to their fullest potential in your organisation, <a href=\"https:\/\/employmenthero.com\/sg\/\">91爆料\u2019s<\/a> the way to go. As an all-in-one recruitment, HR and payroll software, we leverage automation to help you streamline processes and boost productivity.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18649 size-full\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/04\/image2.png\" alt=\"A recognition post featuring a message from Mei Ling Tan, a Team Leader, giving a shoutout to @Kelvin Wong for his great work over the week\" width=\"1999\" height=\"1319\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/04\/image2.png 1999w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/04\/image2-300x198.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/04\/image2-1024x676.png 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/04\/image2-768x507.png 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2024\/04\/image2-1536x1013.png 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/>\n\nBut we haven\u2019t forgotten the human touch of course! From 360 feedback to 1:1 templates, peer-to-peer recognition shoutouts and employee happiness surveys, you\u2019ll find a comprehensive suite of features in our platform. These empower you to strengthen your team culture, facilitate open and honest conversations, keep morale high and most of all \u2014 build strong interpersonal relationships.\n\nCheck out our <a href=\"https:\/\/employmenthero.com\/sg\/resources\/state-of-recruitment-report\/\">State of Recruitment Report<\/a> or <a href=\"https:\/\/employmenthero.com\/sg\/resources\/sme-sentiment-report\/\">SME Sentiment Report<\/a> for more interesting insights, or stay tuned to our <a href=\"https:\/\/employmenthero.com\/sg\/resources\/\">Resources page<\/a> for more exciting content coming your way.\n\n&nbsp;\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Talk to an employment specialist<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column 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now&quot;,&quot;success_handling_method&quot;:&quot;thank_you_page&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;thank_you_message&quot;:&quot;&quot;,&quot;add_lead_linking_id&quot;:false,&quot;add_drift_campaign_id&quot;:false,&quot;drift_campaign_id&quot;:&quot;&quot;,&quot;thank_you_page_id&quot;:&quot;24893&quot;,&quot;thank_you_page_url&quot;:&quot;https:\/\/employmenthero.com\/sg\/thank-you\/downloadable\/resources\/?origin=key-learnings-hr-tech-festival-asia-2024&amp;origin_id=zU0taF%2Fd58%2BZuUJkw6Vftih3dKpc%2FTXPj62QV1OL1gi7KRicOAo5v1WnU8V9IXXnNBov4JtEKTH3iv%2BpdCXXng%3D%3D&quot;,&quot;progress_indicator_type&quot;:&quot;stepper&quot;,&quot;enable_revenue_hero&quot;:false,&quot;revenue_hero_router_id&quot;:&quot;4668&quot;,&quot;revenue_hero_thank_you_message&quot;:&quot;Thank you for booking!&quot;}\"><\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    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all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-27886 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: January 2026\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" >Product Update: January 2026<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the January 2026 product update from the 91爆料 team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: January 2026<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27783 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: December 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" >Product Update: December 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the December 2025 product update from the 91爆料 team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: December 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27764 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: November 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" >Product Update: November 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the November 2025 product update from the 91爆料 team. We\u2019ve got lots to share around Workflows, Rostering,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: November 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gain valuable and thought-provoking insights from industry leaders at the HR Tech Fest. <\/p>\n","protected":false},"author":1,"featured_media":24734,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"13 min read","display_reading_time":false,"download_content_type":"file","download_file":"19648","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[130],"topic":[88,99,93,120],"industry":[42,61,35,48,55,27,67,45,68,62,47,50,44,32,66,64,59,52,54,34,56,58,60,51,33,49,40,41,36,43,46,63,65,57,53],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-19647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-leadership-and-management","topic-learning-and-development","topic-people-and-culture","topic-productivity","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/19647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/comments?post=19647"}],"version-history":[{"count":6,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/19647\/revisions"}],"predecessor-version":[{"id":27409,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/19647\/revisions\/27409"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media\/24734"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media?parent=19647"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/categories?post=19647"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/tags?post=19647"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/resource-type?post=19647"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/topic?post=19647"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/industry?post=19647"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/audience?post=19647"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/business-size?post=19647"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/product-tag?post=19647"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/funnel-stage?post=19647"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/region?post=19647"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/pain-point?post=19647"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/persona?post=19647"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/post_features?post=19647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}