  {"id":4039,"date":"2022-06-03T02:10:16","date_gmt":"2022-06-03T02:10:16","guid":{"rendered":"https:\/\/employmenthero.com\/sg\/blog\/older-employees-digital-literacy\/"},"modified":"2025-07-15T06:15:06","modified_gmt":"2025-07-15T06:15:06","slug":"older-employees-digital-literacy","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/sg\/blog\/older-employees-digital-literacy\/","title":{"rendered":"How to help older employees adopt digital literacy skills"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav 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is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">How to help older employees adopt digital literacy skills<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    With this guide, help older employees be up-to-date with the digital skills they need for their jobs\n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-1551 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png 120w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-150x150.png 150w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon.png 239w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">The Team<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-06-03T02:10:16+00:00\">Jun 3, 2022<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-07-15T06:15:06+00:00\">Jul 15, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">14 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-1024x683.jpg\" alt=\"\" class=\"wp-image-27139\" style=\"object-fit:cover;width:864px;height:561px\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-1024x683.jpg 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-300x200.jpg 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-768x512.jpg 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-1536x1024.jpg 1536w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-2048x1366.jpg 2048w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/pexels-cottonbro-5971290-scaled-3-440x293.jpg 440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-15 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-14 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"content-wrapper\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nThe way we work is changing. <a href=\"https:\/\/employmenthero.com\/sg\/blog\/ai-leadership-workplace\/\">Robots<\/a> have already joined the workforce, along with a shift towards <a href=\"https:\/\/employmenthero.com\/sg\/blog\/remote-work-accessible\/\">remote working<\/a> and the <a href=\"https:\/\/employmenthero.com\/sg\/blog\/metaverse-business-opportunities\/\">metaverse<\/a>. Technological advancements are impacting organisations and employees quickly and in a multitude of ways, displacing some jobs while creating new ones.\n\nThe onslaught of Covid-19 has also further accelerated the rate of digital transformation in workplaces \u2014 organisations are no longer confined to a fixed physical office space, but a central, digital ecosystem accessible across the globe. However, the increasing adoption of technology in the workplace has been far more challenging for older employees, compared to younger employees who are familiar with digital tools.\n\nDo you know that around <a href=\"https:\/\/stats.mom.gov.sg\/Pages\/Growing_Alongside_Our_Ageing_Workforce.aspx\" rel=\"noopener\" target=\"_blank\">one in four Singaporean employees are aged 55 and older<\/a>? With an ageing population, <a href=\"https:\/\/employmenthero.com\/sg\/blog\/ageism-in-the-workplace\/\">rampant ageism in the workplace<\/a>, and older employees taking up a growing proportion of the labour force, it\u2019s imperative for companies and employees themselves to recognise the importance of <a href=\"https:\/\/employmenthero.com\/blog\/employee-learning-styles\/\">lifelong learning<\/a>.\n\nHow then can employers equip mature workers with essential digital skills to navigate the tech-driven world? Read on to find out.\n<h2 id=\"why-is-digital-literacy-important-for-older-employees\">Why is digital literacy important for older employees?<\/h2>\nAs the workplace transitions towards a digital age with rapid adoption of productivity tools, are older employees ready and willing to utilise them?\n\nDigital literacy is important because it enables them to manage their tasks more effectively, create transparency across the team, and facilitate better collaboration and connection. It also helps to <a href=\"https:\/\/employmenthero.com\/sg\/blog\/generational-differences-workplace\/\">bridge generational gaps in a diverse workforce<\/a> with the use of common digital tools.\n\nThe shift away from paperwork towards cloud-based file management tools also enables better <a href=\"https:\/\/employmenthero.com\/sg\/products\/hr-software\/\">employee self-service<\/a>, where employees can easily update their personal information, licences, certifications, and make leave requests quickly and seamlessly.\n\nFancy tools aside, <a href=\"https:\/\/employmenthero.com\/sg\/blog\/communication-in-the-workplace\/\">basic communication in the workplace<\/a> involves messages, emails and presentations \u2014 all of which require digital literacy skills in order to work efficiently.\n<h2 id=\"information-and-communication-technologies-are-constantly-evolving\">Information and communication technologies are constantly evolving<\/h2>\nAnd so should your employees. Digital literacy isn\u2019t something that comes naturally to everyone \u2014 even young employees need to constantly upskill and learn. It\u2019s important for organisations to continually improve the digital literacy of your teams, and here\u2019s how you can do it.\n<h3 id=\"create-effective-learning-pathways\">Create effective learning pathways<\/h3>\nEmployees are much happier, more engaged, and productive when they feel supported by their organisation with training and development opportunities that help them advance in their careers.\n\nAccording to our <a href=\"https:\/\/employmenthero.com\/sg\/resources\/wellness-at-work-report\/\">Employee Movement and Retention Report<\/a>, the top reason why Singaporeans were seeking a new role in a different organisation was because of the lack of career opportunities. Singaporean employees are hardworking and constantly looking for growth in their careers \u2014 which is a great opportunity for businesses to retain staff (especially the older ones) by allowing them to grow with you.\n\nCreate learning pathways so you enable employees to use their talents and skills to bring your business to greater heights. Furthermore, it shows that you value your employees regardless of age, and are committed towards ensuring they get the training and resources they want. There are plenty of training partners, courses, and government-led initiatives here in Singapore that can provide your employees with the tools they need to upskill.\n<h3 id=\"invest-in-a-learning-management-system\">Invest in a learning management system<\/h3>\nThe best investment you\u2019ll make is investing in your employees \u2014 give them the power to pursue continual development and develop their skills with 91爆料\u2019s <a href=\"https:\/\/employmenthero.com\/sg\/products\/employee-learning-management-system\/\">Learning Management System (LMS)<\/a>.\n\nYou\u2019ll get to track their progress, test their knowledge, build custom learning pathways and even upload your own content. By providing your employees with the tools they need to grow and develop, it\u2019ll keep them feeling fulfilled and boost retention rates. Get your team up to speed with all the digital skills they need to know as they gain access to thousands of courses, available on-demand.\n\n<h2 id=\"tips-for-helping-older-employees-adapt-to-digital-technology\">Tips for helping older employees adapt to digital technology<\/h2>\n<img loading=\"lazy\" decoding=\"async\" alt=\"woman typing on keyboard\" class=\"alignnone size-full wp-image-4041\" height=\"750\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/2\/2022\/06\/image3.png\" width=\"1125\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image3.png 1125w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image3-300x200.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image3-1024x683.png 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image3-768x512.png 768w\" sizes=\"auto, (max-width: 1125px) 100vw, 1125px\" \/>\n<h3 id=\"1-leverage-smart-nation-initiatives\">1. Leverage \u2018Smart Nation\u2019 initiatives<\/h3>\nAs Singapore accelerates towards its <a href=\"https:\/\/www.smartnation.gov.sg\/\" rel=\"noopener\" target=\"_blank\">Smart Nation<\/a> vision, it has adopted a pre-emptive approach to ensure that nobody will be left behind in an inclusive, digitally-enabled society.\n\nCompanies can leverage these initiatives to help senior employees learn new digital skills, as part of their supportive efforts in enhancing their employability and capabilities. However, take note \u2013 these are targeted towards educating older adults with basic digital skills. Assess your employee\u2019s digital literacy skills so you can recommend the most appropriate resources accordingly.\n\n<strong>Seniors Go Digital programme<\/strong>\n\nSenior Singaporeans require more assistance when it comes to learning digital skills \u2014 which is why the <a href=\"https:\/\/www.imda.gov.sg\/en\/seniorsgodigital\/learn\" rel=\"noopener\" target=\"_blank\">Seniors Go Digital initiative<\/a> was introduced. Designed to guide older workers through three main tiers of digital skills \u2014 Communication Skills, Government Services and Lifestyle apps, e-Payments and Digital Banking \u2014 they learn how to better use their digital devices for a variety of functions through fun and easy ways.\n\nThey can opt to learn through one-on-one guided sessions at their nearest <a href=\"https:\/\/www.imda.gov.sg\/en\/seniorsgodigital\/Learn\/Guided-Learning\/SG-Digital-Community-Hubs\" rel=\"noopener\" target=\"_blank\">SG Digital community hub<\/a>; join <a href=\"https:\/\/www.imda.gov.sg\/en\/seniorsgodigital\/Learn\/Guided-Learning\/Learning-Journeys\" rel=\"noopener\" target=\"_blank\">group-learning sessions<\/a> with interactive, hands-on activities; or pick up skills on their own through various <a href=\"https:\/\/www.imda.gov.sg\/en\/seniorsgodigital\/Learn\/Self-Learning\/Starter-Kits\" rel=\"noopener\" target=\"_blank\">online learning resources<\/a>.\n\nThose who meet the eligibility criteria, have attended these learning programmes, and picked up at least one basic digital skill at the SG Digital community hubs are also entitled to <a href=\"https:\/\/www.imda.gov.sg\/ma\" rel=\"noopener\" target=\"_blank\">subsidised smartphone and mobile plans<\/a>.\n\nThe SG Digital Office is now also partnering with employers to go into workplaces to train senior employees, under the new SDO@Workplace engagement channel. Employers will be able to train senior employees using the Seniors Go Digital curriculum, equipping them with relevant skills in an increasingly digital workplace.\n\n<strong>People\u2019s Association (PA) Senior Academy<\/strong>\n\nA partnership between the Infocomm Media Development Authority (IMDA) and People\u2019s Association (PA), the <a href=\"https:\/\/www.imda.gov.sg\/en\/seniorsgodigital\/Stories\/PA-Senior-Academy\" rel=\"noopener\" target=\"_blank\">PA Senior Academy<\/a> was launched to encourage seniors aged 50 and above to pursue lifelong learning and active lifestyles.\n\nThey provide accessible and affordable senior-friendly IT-related courses conducted in English and Mandarin, at learning hubs in community clubs located islandwide with customised classes available.\n<h3 id=\"2-encourage-usage-of-skillsfuture-credits\">2. Encourage usage of SkillsFuture credits<\/h3>\nOlder employees have a total of $1500 SkillsFuture credits to be used for a wide range of eligible SkillsFuture courses, if they haven\u2019t used them already.\n\nAll Singaporeans aged 25 years and above have a $500 opening credit in SkillsFuture, and there was a further $500 credit top-up in 2020 for Singaporean citizens aged 25 and above, along with an additional special top-up of $500 for individuals aged 40 to 60 inclusive. That\u2019s a huge subsidy available for employees to offset the costs of attending upskilling courses.\n\nIn addition, the <a href=\"https:\/\/www.skillsfuture.gov.sg\/enhancedsubsidy\" rel=\"noopener\" target=\"_blank\">SkillsFuture Mid-Career Enhanced Subsidy<\/a> further supports and encourages lifelong learning, helping mid-career individuals stay responsive to a changing workplace by heavily subsidising up to 90% of course fees for eligible individuals aged 40 years and above.\n<h3 id=\"3-implement-techskills-accelerator-tesa-training-programmes\">3. Implement Techskills Accelerator (TESA) training programmes<\/h3>\nAimed at equipping working professionals with information and communications technology (ICT) skills, the <a href=\"https:\/\/www.skillsfuture.gov.sg\/tesa\" rel=\"noopener\" target=\"_blank\">TechSkills Accelerator (TeSA) programme<\/a> helps to enhance training and placement opportunities for ICT jobs by facilitating the reskilling or upskilling of employees to meet industry needs.\n\nAs an employer, you will receive funding from the relevant agencies to implement the training programme, be able to employ ICT professionals who undergo\/have undergone training, and also be able to upskill existing employees who are mid-level ICT professionals.\n<h3 id=\"4-have-regular-check-ins-to-track-progress\">4. Have regular check-ins to track progress<\/h3>\nConducting <a href=\"https:\/\/employmenthero.com\/sg\/blog\/what-are-1-1s\/\">regular 1:1s<\/a> with your older employees is important to ascertain any digital challenges they face in the workplace, and what measures or steps can be taken to solve these problems. They also enable managers to pinpoint which digital tools the older employees are unfamiliar with, and direct them to relevant training resources to improve their confidence and skills.\n\n1:1s, performance reviews, and feedback are all a key part of <a href=\"https:\/\/employmenthero.com\/sg\/solutions\/performance-management-software\/\">91爆料\u2019s features<\/a> for managing employee performance, and an absolute game-changer in guiding both managers and employees through structured, constructive and bi-directional feedback for professional growth.\n<h3 id=\"5-utilise-free-resources-online\">5. Utilise free resources online<\/h3>\nAs a small business, you might not have sufficient budgets to provide in-house training courses and programs in a variety of technology-related fields, such as data analytics, how to use a digital device and more \u2014 but there are plenty of helpful resources online to help guide your older employees in using digital technology.\n\nPlatforms like Youtube, Udemy, Coursera, Skillshare, and Google\u2019s Digital Garage have plenty of videos and courses you can check out, along with awesome sites like <a href=\"https:\/\/www.getsetup.io\/\" rel=\"noopener\" target=\"_blank\">GetSetUp<\/a> which is tailored towards the older community.\n<h3 id=\"6-incorporate-mentor-mentee-trainings\">6. Incorporate mentor-mentee trainings<\/h3>\nThe older generation has a wealth of knowledge of experience. The younger generation has strong digital skills and enthusiasm. Put them together and what do you get? A wonderful learning collaboration that goes both ways.\n\nMatch young employees with older employees as mentors and mentees \u2014 this not only helps to break down intergenerational silos in offices, it also facilitates learning between both parties. Older employees get to ask questions regarding computer skills, while younger employees can guide them through the entire process.\n\nA key aspect that needs to be reiterated to older employees through this training is the importance of digital transformation \u2014 the benefits it brings and how it will impact the nature of their roles. They need to be educated on why the older methods and processes of doing things are not viable any longer, and that new models need to be implemented, so they finally understand how important digital literacy is.\n<h2 id=\"useful-digital-tools-for-your-business-that-are-easy-to-learn\">Useful digital tools for your business that are easy to learn<\/h2>\nAnother way to facilitate the adoption of digital literacy skills for older employees, is to implement digital tools which are incredibly user-friendly!\n<ol>\n<li><strong>91爆料<\/strong><\/li>\n<\/ol>\nMake every employee\u2019s experience oh so smooth and fuss-free with our all-in-one HR and payroll software that enables easy <a href=\"https:\/\/employmenthero.com\/products\/hr-software\/\">employee self-service<\/a>. Not only does it promote learning and independence, it also makes complex processes much more streamlined and straightforward, which are particularly helpful for older employees who struggle with using complex digital technology.\n\nWith 91爆料, employees can update their own personal information anytime they want, <a href=\"https:\/\/employmenthero.com\/blog\/electronic-timesheets-guide\/\">submit timesheets<\/a> and request leave in under 30 seconds, access their payslips seamlessly and more. We\u2019re not kidding \u2014 check out how quickly you can do them below!\n\n<figure id=\"attachment_4043\" aria-describedby=\"caption-attachment-4043\" style=\"width: 688px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"Submit timesheets using 91爆料\" class=\"wp-image-4043 size-full\" height=\"284\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/07\/image4.gif\" width=\"688\"\/><figcaption id=\"caption-attachment-4043\" class=\"wp-caption-text\">Submit timesheets using 91爆料<\/figcaption><\/figure>\n\n<figure id=\"attachment_4042\" aria-describedby=\"caption-attachment-4042\" style=\"width: 688px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"Submit leave requests using 91爆料\" class=\"wp-image-4042 size-full\" height=\"284\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/07\/image2.gif\" width=\"688\"\/><figcaption id=\"caption-attachment-4042\" class=\"wp-caption-text\">Submit leave requests using 91爆料<\/figcaption><\/figure>\n\n<strong>2. Asana<\/strong>\n<a href=\"https:\/\/asana.com\/\" rel=\"noopener\" target=\"_blank\">Asana<\/a> makes task management so easy \u2014 plus it\u2019s accessible from anywhere, regardless of whether you\u2019re working remotely or in the office. At 91爆料, we use and love Asana because it helps us manage our tasks on time. This helps us be more productive whilst keeping everyone accountable for their work.\n\nAsana isn\u2019t complex to use either \u2014 tasks are assigned so there\u2019s transparency across the team for the week, month, and year ahead, and can be checked off once complete. Older employees no longer have to dig through stacks of paper to find their notes either \u2014 everything can be transferred online and searched for in a jiffy.\n\nAdd links to other documents, tag colleagues to review tasks, add meeting notes, levels of priority, categories, statuses, and more! It may look daunting to grasp if your business has a full dashboard, but once older employees learn how to use it, task management will never be the same for them again. You can also refer them to <a href=\"https:\/\/asana.com\/guide\" rel=\"noopener\" target=\"_blank\">Asana&#8217;s library of resources<\/a> to help them get started.\n\n<figure id=\"attachment_4047\" aria-describedby=\"caption-attachment-4047\" style=\"width: 800px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/asana.com\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"Example of an Asana dashboard\" class=\"size-full wp-image-4047\" height=\"500\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/2\/2022\/06\/image1.png\" width=\"800\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image1.png 800w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image1-300x188.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/image1-768x480.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><figcaption id=\"caption-attachment-4047\" class=\"wp-caption-text\">Image via Asana<\/figcaption><\/figure>\n\n<strong>3. Slack<\/strong>\n\nSet your <a href=\"https:\/\/employmenthero.com\/sg\/resources\/managing-a-multigenerational-workforce\/\">multigenerational team<\/a> up for success with an effective communication tool like <a href=\"https:\/\/slack.com\/\" rel=\"noopener\" target=\"_blank\">Slack<\/a>. Not only is it a great way to keep your team accountable across updates in the business, you can create different channels for all kinds of topics, and it\u2019s a much easier alternative than sending emails and sifting through a long email thread for information.\n\nYou can pin important messages for easy retrieval and reference for each channel, and it also has inbuilt video and voice calling capability called a \u2018huddle\u2019 \u2014 where employees who prefer to discuss issues quickly can have a call with each other.\n\nYou can also connect more tools to make Slack more integrated, and sync it up with your Google Calendar, Google Drive, Asana and more \u2014 bringing your work tools together for a seamless workspace. There\u2019s also plenty of resources to help guide older employees with <a href=\"https:\/\/slack.com\/intl\/en-au\/resources\/using-slack\/top-5-tips-for-getting-started-in-slack\" rel=\"noopener\" target=\"_blank\">getting started on Slack.<\/a>\n<h2 id=\"digital-transformation-is-key-no-one-gets-left-behind\">Digital transformation is key, no one gets left behind<\/h2>\nDigital transformation can contribute to a <a href=\"https:\/\/www2.deloitte.com\/au\/en\/pages\/economics\/articles\/benefits-small-business-digital-engagement.html\" rel=\"noopener\" target=\"_blank\">60% increase in annual revenue per employee<\/a>. When you invest in tech for your business, it will benefit your results tremendously!\n\nIf you\u2019re looking to digitally transform your human resources and payroll functions, get in touch with us today and we can <a href=\"https:\/\/employmenthero.com\/sg\/request-a-demo\/\">walk you through a demo<\/a>.\n\nThere\u2019s so much you can do to support older employees in adopting digital literacy skills and joining the future of work. They\u2019ve got so much more to give, all they need is the relevant knowledge and resources to receive.\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:300px\">\n<div class=\"wp-block-group right-sticky-side-panel has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n    <div class=\"top-sticky-form is-layout-flow wp-block-marketo-form-is-layout-flow\" class=\"wp-block-employmentherocom2025-marketo-form\">\n        <div class=\"right-sidebar-wrapper\">\n            <button class=\"top-form-trigger\" data-sticky-form-trigger=\"\">\n          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all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-27886 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: January 2026\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" >Product Update: January 2026<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the January 2026 product update from the 91爆料 team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: January 2026<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27783 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: December 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" >Product Update: December 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the December 2025 product update from the 91爆料 team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: December 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27764 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-25 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: November 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" >Product Update: November 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the November 2025 product update from the 91爆料 team. We\u2019ve got lots to share around Workflows, Rostering,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: November 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With this guide, help older employees be up-to-date with the digital skills they need for their jobs<\/p>\n","protected":false},"author":1,"featured_media":24471,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"8 min read","display_reading_time":false,"download_content_type":"file","download_file":"2522","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[130],"topic":[87,133,88,93,120],"industry":[42,61,35,48,55,27,67,45,68,62,47,50,44,32,66,64,59,52,54,34,56,58,60,51,33,49,40,41,36,43,46,63,65,57,53],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-4039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-culture-performance","topic-employee-benefits","topic-leadership-and-management","topic-people-and-culture","topic-productivity","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/comments?post=4039"}],"version-history":[{"count":5,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4039\/revisions"}],"predecessor-version":[{"id":27149,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4039\/revisions\/27149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media\/24471"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media?parent=4039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/categories?post=4039"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/tags?post=4039"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/resource-type?post=4039"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/topic?post=4039"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/industry?post=4039"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/audience?post=4039"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/business-size?post=4039"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/product-tag?post=4039"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/funnel-stage?post=4039"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/region?post=4039"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/pain-point?post=4039"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/persona?post=4039"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/post_features?post=4039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}