{"id":4390,"date":"2022-06-24T01:37:58","date_gmt":"2022-06-24T01:37:58","guid":{"rendered":"https:\/\/employmenthero.com\/sg\/blog\/reference-check\/"},"modified":"2025-07-16T04:55:56","modified_gmt":"2025-07-16T04:55:56","slug":"reference-check","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/sg\/blog\/reference-check\/","title":{"rendered":"What is a Reference Check For Employment?"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol 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<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">What is a Reference Check For Employment?<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    You can\u2019t deny that the thought of hiring someone new in your business is exciting, but how can you feel confident you&#8217;re choosing the right candidate? Whether you\u2019re seeking a personal reference, professional reference or character reference, we\u2019ll be sharing all you need to know about making a confident hiring decision. \n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-1551 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png 120w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-150x150.png 150w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon.png 239w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">The Team<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-06-24T01:37:58+00:00\">Jun 24, 2022<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-07-16T04:55:56+00:00\">Jul 16, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">0 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/2\/2022\/07\/woman-with-laptop-on-couch-wfh-656.jpg\" alt=\"Image\" style=\"object-fit:cover;width:864px;height:561px\"\/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-15 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-14 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"content-wrapper\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nYou can&#8217;t deny that the thought of <a href=\"https:\/\/employmenthero.com\/sg\/resources\/hiring-new-employees\/\">hiring someone new<\/a> in your business is exciting. One more set of hands to get through your workload, a fresh pair of eyes to look at existing problems, and lots of new and innovative ideas to help grow your business.\n\nBut while the thought of hiring someone new for your team is an exciting prospect, how can you have high confidence the successful candidate will be everything they said they were in the interview?\n\nRecruitment and hiring is an expensive process and there are many <a href=\"https:\/\/employmenthero.com\/sg\/blog\/recruitment-costs\/\">hidden costs associated with it<\/a>. The time spent hiring, the salary of your <a href=\"https:\/\/employmenthero.com\/sg\/resources\/should-you-hire-an-hr-manager\/\">recruitment team<\/a>, <a href=\"https:\/\/employmenthero.com\/sg\/resources\/employee-referral-program\/\">referral bonuses<\/a>, <a href=\"https:\/\/employmenthero.com\/sg\/blog\/how-to-advertise-job-openings\/\">online job board fees<\/a>, and <a href=\"https:\/\/employmenthero.com\/sg\/solutions\/recruitment-software\/\">recruitment software<\/a> are just some of the costs that come with a new hire.\n\nThe result? Up to $5,000 in hidden costs.\n\nWith so much on the line, you don&#8217;t want to run the risk of <a href=\"https:\/\/employmenthero.com\/sg\/blog\/interview-sign-of-bad-hire\/\">bringing a bad hire<\/a> into the business \u2013 and reference checks can help you minimise that risk. Whether you&#8217;re seeking a personal reference, professional reference or character reference, we&#8217;ll be sharing all you need to know about making a confident hiring decision.<a href=\"https:\/\/employmenthero.com\/sg\/create-account-hiring-essentials\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"Create a free Hiring Essentials account\" class=\"alignnone wp-image-12939 size-large\" height=\"714\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/Hiring-Essentails-CTA-SEA.png\" width=\"1024\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/Hiring-Essentails-CTA-SEA.png 1376w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/Hiring-Essentails-CTA-SEA-300x209.png 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/Hiring-Essentails-CTA-SEA-1024x714.png 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2022\/06\/Hiring-Essentails-CTA-SEA-768x536.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a>\n<h2 id=\"what-is-a-reference-check\">What is a reference check?<\/h2>\nA reference check is a way to check if the job candidate is actually who they say they are. Often occurring at the end of the hiring process, it allows hiring managers to cross-reference that the candidate has the technical skills, employment history and qualifications they&#8217;ve stated throughout the interview process.\n\nReference checks can be done via phone, email or by using reference checking software.\n\n<strong>Pro tip:<\/strong> Use these <strong><a href=\"https:\/\/employmenthero.com\/sg\/blog\/talent-sourcing-strategies\/\">talent sourcing strategies<\/a><\/strong> to expand your candidate pool.\n<h2 id=\"how-are-reference-checks-done\">How are reference checks done?<\/h2>\nChecking references involve hiring managers contacting the candidate&#8217;s previous company, teacher or school prior to presenting an offer to learn more about the candidate&#8217;s work experience, education and skills.\n\nA hiring manager may also ask about any strengths and weaknesses, productivity levels, communication skills and attendance. Put simply, it provides an overall sense of what it would be like to have the candidate join the team.\n\n<strong>Pro tip:<\/strong> Download our <strong><a href=\"https:\/\/employmenthero.com\/sg\/resources\/recruitment-process-guide\/\">recruitment guide<\/a> <\/strong>to get a step-by-step breakdown of the hiring process.\n<h2 id=\"why-are-employee-reference-checks-done\">Why are employee reference checks done?<\/h2>\nEmployers may wish to conduct a reference check when they find it difficult to make a decision or to further cement their chosen candidate before issuing an <a href=\"https:\/\/employmenthero.com\/sg\/resources\/employment-offer-letter-email-template\/\">offer of employment<\/a>.\n\nIt also allows them to identify any potential red flags that may have been missed during the interview process. Conducting a reference check can also help reduce the risk of <a href=\"https:\/\/employmenthero.com\/sg\/blog\/unconscious-bias-in-recruitment\/\">unconscious bias<\/a> in your hiring decisions.\n<h2 id=\"are-reference-checks-done-at-the-start-of-the-interview-process\">Are reference checks done at the start of the interview process?<\/h2>\nHiring managers can either ask for the reference check during the interview or after you&#8217;ve made the job offer. The best time to ask for reference checks is after interviewing the candidate, and you&#8217;re feeling confident they could be the <a href=\"https:\/\/employmenthero.com\/sg\/blog\/right-person-to-hire\/\">right fit for the role<\/a>.\n\nBy this stage, you should have a good understanding of their skills and experience, and conducting a reference check can help validate your decision.\n\nIf you&#8217;re not sure about the job candidate, or you want to compare them with other candidates, it&#8217;s best to wait until after you&#8217;ve made the job offer.\n\nThis way, you can use the reference check as a final decision-making tool before extending an offer of employment.\n\n<h2 id=\"the-reference-check-process\">The reference check process<\/h2>\n<h3 id=\"1-obtain-contacts-details-of-the-references-from-your-shortlisted-candidates\">1. Obtain contacts details of the references from your shortlisted candidate(s)<\/h3>\nDuring the <a href=\"https:\/\/employmenthero.com\/sg\/resources\/recruitment-process-guide\/\">recruitment process<\/a>, it&#8217;s important to ask your shortlisted candidates to provide contact details for their referees. These may be current or previous employers, managers, mentors or teachers and can help provide a clearer picture of the candidate&#8217;s character and suitability for the open position.\n\nWhile some applicants may include written professional references or contact details on their CV or resume, it&#8217;s important to let your candidate know that you&#8217;ll be contacting those listed on their application. This allows them to notify the referees to be prepared for the call or email.\n\n<strong>Pro tip:<\/strong> Have our<strong> <a href=\"https:\/\/employmenthero.com\/sg\/resources\/candidate-experience-checklist\/\">candidate experience checklist<\/a><\/strong> handy for a guideline of the whole hiring process\n<h3 id=\"2-make-a-list-of-questions-youd-like-to-ask-the-referee\">2. Make a list of questions you&#8217;d like to ask the referee<\/h3>\nThe goal of a reference check is to better understand what it would be like to work with the candidate. The questions you ask can help you feel more comfortable and confident with your decision, so it&#8217;s important to prepare a list of questions.\n\nYou can also use this as a chance to verify areas relating to their experience or provide clarification on any areas of concern.\n\nFocus on asking open-ended questions about the candidate&#8217;s skills and job responsibilities to see if they&#8217;re a good fit.\n<h4 id=\"reference-check-questions-you-should-ask\">Reference check questions you should ask<\/h4>\n<ul>\n<li>What was the job title of the candidate?<\/li>\n<li>What was the working relationship you had with the candidate?<\/li>\n<li>What was the date of their employment at your company?<\/li>\n<li>Can you please talk me through the role and responsibilities the candidate had?<\/li>\n<li>How would you describe their job performance?<\/li>\n<li>Can you provide me with an example of the candidate&#8217;s strengths and weaknesses?<\/li>\n<li>Did you ever have any problems or concerns with their work performance?<\/li>\n<li>Did you ever have any concerns with the candidate&#8217;s work ethic?<\/li>\n<li>Why did the candidate leave your business?<\/li>\n<li>If the opportunity arose to re-employ the candidate, would you?<\/li>\n<li>Do you have anything else you&#8217;d like to add or tell me about the candidate?<\/li>\n<\/ul>\n<h3 id=\"3-contact-the-referees\">3. Contact the referees<\/h3>\nWhen it comes time to contact referees, you want to be as transparent and honest as possible. Clearly state who you are, the business you work for, the details of the role and the candidate you&#8217;re conducting the reference check for. You should also let them know that they&#8217;ve been provided with their contact details via the candidate.\n\nBe sure to ask if the referee feels comfortable answering the questions and check that you have them at a good time. You also want to let them know how long the call or questions will roughly take.\n\nOnce you feel prepared, you want to choose the communication method. Will you contact them via phone call? Will you email them? Will you use reference checking software?\n\nWhatever you choose to use, you want to make sure the reference check process is as easy as possible for the referee, and don&#8217;t forget to take detailed notes!\n<h2 id=\"dealing-with-sensitive-information-dont-forget-a-background-check\">Dealing with sensitive information? Don&#8217;t forget a background check<\/h2>\nOnce you&#8217;ve completed your reference check and you&#8217;ve made a job offer of employment, it&#8217;s important not to forget a <a href=\"https:\/\/employmenthero.com\/sg\/blog\/employment-background-checks\/\">background check<\/a> before your new team member starts \u2013 especially if your business is dealing with sensitive data. But what exactly are background checks, and how does it differ from a reference check?\n\nA background check is a process where an employer can find out a new employee&#8217;s disclosable history. <strong>The goal of background checks is to confirm that the person you&#8217;ve hired is actually the person they claim to be.\u00a0<\/strong>\n\nThe background check includes a summary of an individual&#8217;s police history (in Australia). This may include court appearances, convictions and any penalties or sentences.\n\nThe main purpose of a background check is to add an additional step in the recruitment process to help you hire the right people for your business. It can help give you peace of mind and trust in the person that will be handling confidential information or performing specific tasks.\n\nIt&#8217;s another way to help you mitigate the risk of a poor hire, which can be a costly process for any business.\n\n<strong>Note: <\/strong>Background checks can also be referred to as a national police certificate, police clearance or national police clearance.\n<h2 id=\"feel-confident-with-reference-checks\">Feel confident with reference checks<\/h2>\nAs the candidate&#8217;s prospective employer, you might find yourself talking to their previous manager, current co-workers or personal references.\n\nWhoever you find yourself talking to, doing your due diligence can help you find useful information that will help you feel more confident about your hiring decision. So, go on \u2013 go find your unicorn!\n\n<h2 id=\"streamline-your-recruitment-process-with-employment-hero\">Streamline your recruitment process with 91±¬ΑΟ<\/h2>\nManaging recruitment, interviews, references and onboarding can be a time-consuming task. We make the administrative side of hiring and recruitment a breeze with our <a href=\"https:\/\/employmenthero.com\/sg\/products\/hr-software\/\">cloud HR system<\/a>, with integrated <a href=\"https:\/\/employmenthero.com\/sg\/solutions\/recruitment-software\/\">recruitment automation features<\/a>.\n\nIf you&#8217;d like to learn more about how you can save time, transform your hiring process with an <a href=\"https:\/\/employmenthero.com\/sg\/products\/applicant-tracking-system\/\">applicant tracking system<\/a> and give your <a href=\"https:\/\/employmenthero.com\/sg\/resources\/candidate-experience-checklist\/\">candidates the best experience<\/a> possible, get in touch with <a href=\"https:\/\/employmenthero.com\/sg\/request-a-demo\/\">one of our small business specialists today<\/a>.\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:300px\">\n<div class=\"wp-block-group right-sticky-side-panel has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n    <div class=\"top-sticky-form is-layout-flow wp-block-marketo-form-is-layout-flow\" class=\"wp-block-employmentherocom2025-marketo-form\">\n        <div class=\"right-sidebar-wrapper\">\n            <button class=\"top-form-trigger\" data-sticky-form-trigger=\"\">\n                <div class=\"top-form-trigger-container\">\n                    <div class=\"top-form-trigger-container__preheader\">\n                        Download now\n                    <\/div>\n                    <div class=\"top-form-trigger-container__title\">\n                        The Ultimate Employee Engagement Guide                    <\/div>\n                <\/div>\n                <span class=\"top-form-trigger-close\">\n                    <svg class=\"icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 15 15\">\n                        <path d=\"M14.142 0l1.06 1.06-6.541 6.541 6.542 6.541-1.06 1.06L7.6 8.662l-6.54 6.542L0 14.143 6.541 7.6 0 1.061 1.06 0l6.541 6.541L14.142 0z\" fill-rule=\"evenodd\"><\/path>\n                    <\/svg>\n                <\/span>\n                <span class=\"top-form-trigger-open\">\n                    <svg class=\"icon\" viewBox=\"0 0 32 32\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <defs>\n                            <style>.cls-1{fill:white;stroke:white;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style>\n                        <\/defs>\n                        <title><\/title>\n                        <g id=\"chevron-bottom\">\n                            <line class=\"cls-1\" x1=\"16\" x2=\"7\" y1=\"20.5\" y2=\"11.5\"><\/line>\n                            <line class=\"cls-1\" x1=\"25\" x2=\"16\" y1=\"11.5\" y2=\"20.5\"><\/line>\n                        <\/g>\n                    <\/svg>\n                <\/span>\n            <\/button>\n\n            <div class=\"form-wrapper\">\n                <div class=\"fixed-form-container\">\n                    <div class=\"hero-landing-marketo-form form-content-container\">\n                                                    <div class=\"marketo-form-scroll-to\" style=\"background-color: #F9F5FF\">\n                                                                    <div class=\"header-text\">\n                                        Download now\n                                    <\/div>\n                                    <div class=\"sticky-marketo-form-scroll-to-text\">\n                                        The Ultimate Employee Engagement Guide                                    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data-marketo-form=\"{&quot;is_multi_steps&quot;:false,&quot;form_data&quot;:[{&quot;base_url&quot;:&quot;\/\/hr.employmenthero.io&quot;,&quot;munchkin_id&quot;:&quot;387-SZZ-170&quot;,&quot;form_id&quot;:&quot;1737&quot;,&quot;css_classes&quot;:&quot;&quot;}],&quot;submit_text&quot;:&quot;Download now&quot;,&quot;success_handling_method&quot;:&quot;thank_you_page&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;thank_you_message&quot;:&quot;&quot;,&quot;add_lead_linking_id&quot;:false,&quot;add_drift_campaign_id&quot;:false,&quot;drift_campaign_id&quot;:&quot;&quot;,&quot;thank_you_page_id&quot;:&quot;24893&quot;,&quot;thank_you_page_url&quot;:&quot;https:\/\/employmenthero.com\/sg\/thank-you\/downloadable\/resources\/?origin=reference-check&amp;origin_id=HbBvVRXT7%2FDV7sM84lg6PAVQuse%2BDcxSDvKAX0Bb3U4r2lLueqo843pQEoANHK%2Fr4XsQlKB55PHzbpJuUZkbFA%3D%3D&quot;,&quot;progress_indicator_type&quot;:&quot;stepper&quot;,&quot;enable_revenue_hero&quot;:false,&quot;revenue_hero_router_id&quot;:&quot;4668&quot;,&quot;revenue_hero_thank_you_message&quot;:&quot;Thank you for booking!&quot;}\"><\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-27886 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: January 2026\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" >Product Update: January 2026<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the January 2026 product update from the 91±¬ΑΟ team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: January 2026<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27783 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: December 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" >Product Update: December 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the December 2025 product update from the 91±¬ΑΟ team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: December 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27764 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-25 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: November 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" >Product Update: November 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the November 2025 product update from the 91±¬ΑΟ team. We\u2019ve got lots to share around Workflows, Rostering,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: November 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Feel confident with choosing the right candidate. Here&#8217;s a guide to make a confident hiring decision<\/p>\n","protected":false},"author":1,"featured_media":24485,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"6 min read","display_reading_time":false,"download_content_type":"file","download_file":"12755","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[130],"topic":[93],"industry":[36],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-4390","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-people-and-culture","industry-recruitment"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/comments?post=4390"}],"version-history":[{"count":4,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4390\/revisions"}],"predecessor-version":[{"id":27190,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4390\/revisions\/27190"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media\/24485"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media?parent=4390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/categories?post=4390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/tags?post=4390"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/resource-type?post=4390"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/topic?post=4390"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/industry?post=4390"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/audience?post=4390"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/business-size?post=4390"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/product-tag?post=4390"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/funnel-stage?post=4390"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/region?post=4390"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/pain-point?post=4390"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/persona?post=4390"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/post_features?post=4390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}