  {"id":4938,"date":"2022-08-28T15:44:00","date_gmt":"2022-08-28T05:44:00","guid":{"rendered":"https:\/\/employmenthero.com\/sg\/blog\/workforce-optimisation-strategy\/"},"modified":"2025-07-03T07:44:08","modified_gmt":"2025-07-03T07:44:08","slug":"workforce-optimisation-strategy","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/sg\/blog\/workforce-optimisation-strategy\/","title":{"rendered":"What is a workforce optimisation strategy?"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" 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<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5 wp-block-group-is-layout-constrained\"><h1 class=\"blog-template-title wp-block-post-title\">What is a workforce optimisation strategy?<\/h1><\/div>\n\n\n\n<p class=\"blog-template-sub-title\" style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);line-height:1.5\">\n    Workforce optimisation is a business strategy that can help you manage your employees more effectively. Here&#8217;s how it works and how it can benefit your company.\n<\/p>\n\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-1551 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-120x120.png 120w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon-150x150.png 150w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2021\/07\/EH_Favicon.png 239w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">The Team<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-08-28T15:44:00+00:00\">Aug 28, 2022<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-07-03T07:44:08+00:00\">Jul 3, 2025<\/time><\/div>\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">22 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized blog-template-image\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/2\/2022\/09\/christina-wocintechchat-com-SxQkvBfajHc-unsplash-493.jpg\" alt=\"Image\" style=\"object-fit:cover;width:864px;height:561px\"\/><\/figure>\n<\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-group sticky-side-panel is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-12 wp-block-group-is-layout-flex wp-container-2 is-position-sticky\">\n<p class=\"has-lg-font-size\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:0.1rem;padding-top:var(--wp--preset--spacing--4);padding-bottom:var(--wp--preset--spacing--4)\"><strong>Contents<\/strong><\/p>\n\n\n\n<div class=\"content-single-table-content\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\" id=\"content-wrapper\">\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\nThe modern world is a chaotic place! We&#8217;re all trying to achieve a more streamlined life experience. We want to use less to do more, find ways to make tasks more efficient, and generally simplify our day-to-day.\n\nIn our general lives, this might mean setting up an alarm that goes off daily without you having to set it each time.\n\nYou might put your running shoes next to your bed, so you don&#8217;t have the added annoyance of finding them in the early mornings. You might learn facts by listening to an audiobook or educational podcast while you&#8217;re out pounding the pavements.<img loading=\"lazy\" decoding=\"async\" alt=\"Puppy wears purple butterfly wings and antennae, sitting on a tiled patio with a brick wall and part of a metal gate in the background.\" class=\"aligncenter wp-image-41420 size-full\" height=\"245\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2021\/07\/ezgif.com-gif-maker.gif\" width=\"245\"\/> So it works well in a jogging context, that much we know for sure. But how can we explore this concept as a business strategy?\n<h2 id=\"what-is-workforce-optimisation-wfo\">What is workforce optimisation (WFO)?<\/h2>\nWorkforce optimisation is a workforce management strategy that helps streamlines processes involved in operational performance and aims to improve employee productivity.\n\nThis business strategy involves automating processes in the workplace to achieve operational efficiency. When optimising the workforce, we are not simply adding more tasks to their to-do lists; instead, we try to make work easier for employees so they are able to tackle business problems effectively.\n\nWe might help employees be more productive by seeking better and more efficient ways of completing tasks or <a href=\"https:\/\/employmenthero.com\/sg\/blog\/online-performance-management-system-benefits\/\">taking our admin work online<\/a>, so we have easily accessible digital copies of our documents.\n<h2 id=\"how-does-operational-efficiency-decrease-operational-costs\">How does operational efficiency decrease operational costs?<\/h2>\nLet&#8217;s say we have an employee that manages email marketing. The key data is kept in an excel spreadsheet and sends emails from a personal email program (think Gmail, Outlook, Apple Mail).\n\nEach time they want to send an email, they have to find the content, enter it into the email, find and organise the correct email addresses from the excel spreadsheet, add that to the program and then hit send. This process is highly laborious and doesn&#8217;t offer any great reporting metrics.\n\nAt the rate at which the employee is able to complete the task, they can deliver about one email a day &#8211; with which they can only reach a certain number of customers.\n\nNow if we give the employee a piece of CRM software &#8211; a &#8216;customer relationship management&#8217; tool that can house the business&#8217;s database and send emails from templates &#8211; we provide a process automation solution that massively improves their workflow.\n\nSuddenly they&#8217;re able to build and schedule several emails a day and use their database more strategically. They&#8217;re able to complete the same amount of work in half the time. They can easily reach more customers and have extra time for strategic planning, improving customer satisfaction and building customer loyalty.\n\nBy implementing this tool, you&#8217;ve reduced the need to hire an extra person by streamlining your original employee&#8217;s workload. Imagine the financial effect of optimising work for all of your employees.\n\nBy making tasks more streamlined you reduce the need to hire several people for one role. You can instead put your budget towards staff that will grow other areas of the business.\n\nIn the case of the email marketing employee, where you once felt that you needed to hire a second employee to cover this area to reach more customers, you might instead hire a social media coordinator or digital marketer.\n\nThere are a thousand different innovative solutions when it comes to workforce optimisation, but they all point to a similar range of benefits.\n<h2 id=\"what-are-the-benefits-of-workforce-management\">What are the benefits of workforce management?<\/h2>\nWith more tools at our fingertips than ever before, companies are increasingly interested in how tools, <a href=\"https:\/\/employmenthero.com\/sg\/blog\/how-to-use-rockefeller-habits\/\">habits<\/a> and software can help gain deeper insights and make informed decisions on transforming their employees&#8217; productivity and services.\n\nCompanies that don&#8217;t invest in workforce optimisation can risk being left behind by their competitors.\n\nUsing outdated technology, or worse, being stuck in the paperwork era, will slow down your employees and affect your business growth.\n\nWhilst all the optimisation benefits are great, these are some big ones that can make all the difference to small business owners.\n<h3 id=\"increase-productivity-and-employee-performance\">Increase productivity and employee performance<\/h3>\nIn the case of the email marketing coordinator, by implementing your CRM you&#8217;ve not only streamlined their work, but you&#8217;ve also given them the time to be able to <a href=\"https:\/\/employmenthero.com\/sg\/blog\/how-to-delegate-effectively\/\">innovate in their role<\/a> instead of simply churning through task after task.\n\nAsk your team across different departments what annoys them the most about their jobs, and it&#8217;s likely they&#8217;ll point to administrative and repetitive tasks that easily become a time suck on their day. ?\n\nOne <a href=\"https:\/\/www.independent.co.uk\/life-style\/working-time-wasted-pointless-tasks-technology-admin-meetings-a8953906.html\" rel=\"noopener noreferrer\" target=\"_blank\">survey<\/a> of over 2,000 workers found that employees are wasting an average of 15 weeks a year on &#8220;pointless&#8221; tasks due to excessive administrative tasks, outdated technology and lengthy meetings.\n\nThis is equivalent to 76 days a year or 142 minutes a day. Yikes! <img loading=\"lazy\" decoding=\"async\" alt=\"Kevin from The Office 'We're bored. A lot.'\" class=\"aligncenter wp-image-41421 size-full\" height=\"400\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2021\/07\/ezgif.com-gif-maker-1.gif\" style=\"font-size: 16px;\" width=\"480\"\/>\n\nWhen you optimise workflows by implementing helpful and up-to-date tech, automating tasks and moving away from paperwork, you can shift your employee&#8217;s time back to excelling in their roles.\n\nWhen your team spends more time on the work they were hired to do, instead of constantly being interrupted by administrative tasks and dodgy systems, you&#8217;ll see productivity skyrocket.\n<h3 id=\"improves-customer-satisfaction-and-quality-management\">Improves customer satisfaction and quality management<\/h3>\nConsider your customer journey &#8211; are you providing customers with the best customer experience possible if you&#8217;re using outdated systems?\n\nThe customer experience reflects on your employee experiences as well. If employees can&#8217;t easily access customer calls, or if it takes a long time for your team to access customer data to respond to enquiries, you risk losing out to a company with better customer satisfaction rates.\n<h3 id=\"improves-employee-engagement-and-wellbeing\">Improves employee engagement and wellbeing<\/h3>\nWorking hand-in-hand with having more time to do their jobs, the benefits of an optimised workforce can make a significant difference to employee wellbeing.\n\nWhen your team is weighed out at work with frustrating and laborious tasks, they&#8217;re much more likely to feel under-resourced and overworked, which can quickly lead to burnout.\n\nOne of the most pressing issues in the working world, a <a href=\"https:\/\/www.gallup.com\/workplace\/237059\/employee-burnout-part-main-causes.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Gallup poll<\/a> recently found that 23% of employees reported feeling burnt out very often or always, and an additional 44% reported feeling burnt out sometimes.\n\nWe&#8217;ve all had that feeling of starting a workday and looking up at a seemingly never-ending mountain of work. When your staff&#8217;s work is optimised, this can go a long way in setting up clear working routines and massively reducing overwhelming or repetitive tasks.\n\nOptimised work can make the workday feel much more manageable and more enjoyable as a result.\u00a0<img loading=\"lazy\" decoding=\"async\" alt=\"Happy dog with floppy ears\" class=\"aligncenter wp-image-41422 size-full\" height=\"360\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/2021\/07\/ezgif.com-gif-maker-2.gif\" width=\"358\"\/>\n<h2 id=\"how-can-you-start-achieving-optimised-work\">How can you start achieving optimised work?<\/h2>\nSo you&#8217;re ready to optimise! Here are some easy steps to get started.\n<h3 id=\"1-ask-your-employees-about-what-takes-up-most-of-their-time\">1. Ask your employees about what takes up most of their time<\/h3>\nOver the course of a week, get your employees to track their workdays and make a note of how their workflows operate. At the end of the week, check in with them to see what was affecting their productivity most over each day.\n\nAsk some questions about what they found:\n<ul>\n<li>Which processes took up most of their time?<\/li>\n<li>Which tasks are getting in the way of achieving their best performance?<\/li>\n<li>What resources do they think would improve their workflow?<\/li>\n<li>Which tasks do you think could be automated?<\/li>\n<\/ul>\nIf they&#8217;re not sure about what resources would be helpful, <a href=\"https:\/\/employmenthero.com\/sg\/blog\/servant-leadership\/\">allocate some time to them<\/a> to search for a solution together with management. Look at your <a href=\"https:\/\/employmenthero.com\/sg\/resources\/performance-review-guide\/\">current performance data<\/a>, operational costs and capabilities of new technologies and weigh this against the time saved for your staff.\n\nAsking these questions doesn&#8217;t have to be a one-time affair. <a href=\"https:\/\/employmenthero.com\/sg\/blog\/communication-in-the-workplace\/\">Open up the communication<\/a> around these areas and invite your team to share feedback or details of new processes they&#8217;ve discovered.\n<h3 id=\"make-productive-habits-easy-for-your-team\">Make productive habits easy for your team<\/h3>\nToo often at work, we&#8217;re hung up on the sheer busyness of our business. Most of our working life is spent thinking about how we can <a href=\"https:\/\/employmenthero.com\/sg\/resources\/okrs-guide\/\">hit the next milestone<\/a>, the next goal, or the next item on our to-do list. Way less time is spent thinking about the best way to do these things.\n\nThe best way to get employees to stay focused on tackling important tasks is by setting up a good routine that integrates business performance considerations into their day-to-day workflow.\n\nPutting good routines in place means better decision-making as employees do not have to rely on willpower alone.\n\nWhat productivity habits can your team implement to make the path to great work easier?\n\nHere are a couple of ideas to get you started:\n<ul>\n<li>Create and <a href=\"https:\/\/employmenthero.com\/sg\/resources\/1-1-meeting-template\/\">circulate agendas<\/a> to make meetings as effective as possible<\/li>\n<li>Encourage &#8216;deep work&#8217; times so that employees can work undisturbed<\/li>\n<li>Schedule regular meetings that take place at the same time each week<\/li>\n<li>Don&#8217;t insist that employees answer emails instantly throughout the day<\/li>\n<li>Reward employee ideas that suggest <a href=\"https:\/\/employmenthero.com\/sg\/solutions\/performance-management-software\/\">time-saving systems and software<\/a><\/li>\n<\/ul>\n<h3 id=\"ditch-the-paperwork-and-implement-cloud-based-software\">Ditch the paperwork and implement cloud-based software<\/h3>\nPaperwork is so yesterday. If you&#8217;re still relying on paperwork and the physical storing of important documents &#8211; there&#8217;s an easier way!\n\n<a href=\"https:\/\/employmenthero.com\/sg\/products\/hr-software\/\">Taking documents to the cloud<\/a> is a better option for so many reasons. Cloud-based documents reduce clutter in office spaces, and they are safer and more secure than physical filing systems.\n\nDocuments can be quickly shared or worked on collaboratively and in general, provide much faster access to information and better data visibility.\n\n? Bonus benefit! Moving away from outdated systems that rely on paperwork is a win for the planet. Here are some more <a href=\"https:\/\/employmenthero.com\/sg\/blog\/environmentally-sustainable-workplace\/\">ways to promote an environmentally sustainable office<\/a>.\n<h2 id=\"optimising-hr-processes-with-employment-hero\">Optimising HR processes with 91爆料<\/h2>\nBy using a <a href=\"https:\/\/employmenthero.com\/sg\/products\/hr-software\/\">cloud-based HR management solution<\/a> you can make the job of your HR or office manager so much easier. Leave management becomes so much simpler, as employees ditch paper request forms to submit their time through the platform, ready for their manager to approve and reference at a glance.\n\nEmployee information &#8211; including personal info, banking details and compliance certificates &#8211; can be updated by the employee themselves. Timesheets can be submitted digitally ready from an employee&#8217;s mobile, ready for <a href=\"https:\/\/employmenthero.com\/sg\/resources\/payroll-guide\/\">payroll<\/a>.\n\nAll of these capabilities create a secure source of truth and greatly reduce the risk of human error. The HR manager or business owner can feel much more secure knowing that information is easily accessible from anywhere at any time.\n\n? Yes, it just so happens that <a href=\"https:\/\/employmenthero.com\/sg\/\">91爆料<\/a> can do all of these things. And yes, we&#8217;ve saved small businesses thousands of dollars by optimising HR, payroll and <a href=\"https:\/\/employmenthero.com\/sg\/solutions\/performance-management-software\/\">people management processes<\/a>.\n\nLearn how we could save your company time and money by<a href=\"https:\/\/employmenthero.com\/sg\/request-a-demo\/\" rel=\"noopener noreferrer\" target=\"_blank\"> booking a demo with a small business specialist<\/a>.\n\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-27886 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: January 2026\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/02\/Product-Update-January-2026-thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-15 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" >Product Update: January 2026<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the January 2026 product update from the 91爆料 team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: January 2026<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-january-2026\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27783 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: December 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2026\/01\/December-2025-Product-Update-Thumbnail-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" >Product Update: December 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the December 2025 product update from the 91爆料 team. We\u2019ve got lots to share around Custom Forms,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: December 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-december-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-27764 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-2025-product-update resource-type-blog topic-product\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"760\" src=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Product Update: November 2025\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized.webp 1152w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-300x198.webp 300w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-1024x676.webp 1024w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-768x507.webp 768w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-576x380.webp 576w, https:\/\/employmenthero.com\/sg\/wp-content\/uploads\/sites\/3\/2025\/12\/BlogDownloadable_Generic-optimized-440x290.webp 440w\" sizes=\"auto, (max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/sg\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" >Product Update: November 2025<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Welcome to the November 2025 product update from the 91爆料 team. We\u2019ve got lots to share around Workflows, Rostering,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Product Update: November 2025<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/sg\/blog\/product-update-november-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we explore what is optimised work and how you can go about achieving it.<\/p>\n","protected":false},"author":1,"featured_media":24573,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"7 min read","display_reading_time":false,"download_content_type":"","download_file":"","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[130],"topic":[88],"industry":[42],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-4938","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-leadership-and-management","industry-agriculture"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/comments?post=4938"}],"version-history":[{"count":1,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4938\/revisions"}],"predecessor-version":[{"id":26672,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/posts\/4938\/revisions\/26672"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media\/24573"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/media?parent=4938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/categories?post=4938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/tags?post=4938"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/resource-type?post=4938"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/topic?post=4938"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/industry?post=4938"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/audience?post=4938"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/business-size?post=4938"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/product-tag?post=4938"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/funnel-stage?post=4938"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/region?post=4938"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/pain-point?post=4938"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/persona?post=4938"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/sg\/wp-json\/wp\/v2\/post_features?post=4938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}