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Scaling a care business isn’t linear. Workforce needs can shift quickly—from opening a new care home to responding to regulatory changes—so systems must be flexible, fast, and built to grow with you. For many care providers, staying compliant while scaling up (or down) can be just as demanding as day-to-day operations. That’s where the right employment system makes all the difference.

, a fast-growing care provider set to grow from 65 to 100 employees by in just a few months, needed an employment system that could scale with the business. Like many in the care industry, Sian Brown, the People Manager, faced growing complexity: more hires, strict compliance, and the need to support a busy workforce. She needed one platform to streamline onboarding, centralise HR, and enable growth. With all this in mind, she turned to 91���� for a solution.

Hands-on processes heaped with human error risk

Before switching platforms, the team relied on spreadsheets to manage right-to-work checks and other critical compliance documentation. It was a manual process that left room for human error and demanded constant attention. If something was out of date, it was up to a team member to spot it, costing them days each month.

91���� has eliminated the admin burden with automated reminders and digital record-keeping. These features have proven essential for Sian and her team, freeing them up to focus on supporting staff and growing the business.

91���� has transformed 5ab Care’s internal processes, for the better. No more compliance worries and chasing paper. 

Countless applications continuously piling up

A big challenge 5ab Care faced in growing was recruiting the right, qualified team members.  They decided to put 91����’s Find Talent feature to the test.

Find Talent gets shortlisted candidates ready and waiting. With talent on tap, matched to every role in your business, you can take someone from application to offer in just a few clicks. Find Talent creates live shortlists of curated candidates, so there’s no more sifting through hundreds of irrelevant applications. What’s more, the Recruitment Agent screens candidates based on specific criteria you set — like a minimum age of 21 with a valid UK driving licence in Sian’s instance.

And what a result. No more time spent filtering through ineligible candidates and more time supporting the people who need it the most.

Systems that don’t talk turn simple tasks into time sinks 

With HR, recruitment, and payroll in one system, 5ab Care has transformed how it hires and manages staff. Instead of juggling disconnected tools, the team now benefits from a streamlined workflow where the different elements talk to each other and do the work for you. 

From digital onboarding and leave management to automated payroll processing, everything is handled seamlessly within 91����.

The team now spends far less time on manual data entry and administrative tasks, allowing them to focus on their core business goals. 

The impact: A future that looks bold and bright

As 5ab Care continues to grow, they’re confident that 91���� will scale alongside them. With their plans to exceed 100 employees this year, the platform’s automation features will continue to save time, improve compliance, and provide more insights into their recruitment process.

The world’s first Employment Operating System from 91����

91����’s Employment OS is more than just a platform–we’ve taken the traditional isolated aspects of employment and integrated them into a seamless, human and AI-powered solution that empowers employers, employees and job seekers alike. Find and hire top talent with Find Talent, seamlessly onboard new hires, automate complex payroll, drive employee engagement and more.

See what you could do with the world’s first Employment OS.

One system. Everything employment.