How Advantage Travel Partnership marries being mobile-first with mission-led through 91爆料
At a glance
Company
Advantage Travel Partnership
Location
England
Employees
107
Explore this case study if:
- Your employees spend time away from desks and need an on-the-go system and app that moves with them
- You want to centralise your company鈥檚 goals and OKRs
- You want to decrease HR costs and free up admin time
In a sector built on movement, is the UK鈥檚 leading community of independent travel businesses, empowering its stakeholders to thrive with an industry-leading, single-stop solution. With 107 employees, many of whom are constantly on the road or supporting agents across the UK, Advantage Travel Partnership鈥檚 HR tools have to work wherever their people are.
To best facilitate this, Xian Mayes, Advantage Travel Partnership鈥檚 Chief of People and member of the CIPD鈥檚 HR30, turned to 91爆料 for a mobile-first solution for their on-the-go team. In return, they decreased their costs by 5% compared with their previous provider, freed up 15% of time spent on admin, and provided the necessary infrastructure to build a new organisation-wide Objectives & Key Results (OKR) strategy.
The Challenge
A mobile workforce, disconnected systems
Instead of enabling the business, Advantage Travel Partnership鈥檚 old HR software only added friction. From clunky admin to expensive add-ons, Advantage Travel Partnership found themselves managing a decentralised team with a fragmented system.
鈥淲e were sold a dream with our previous provider, and the reality was very different.鈥
The core challenges Advantage Travel Partnership faced included:
- Rigid, non-mobile systems that didn鈥檛 suit a remote team
- Expensive costs and poor value for functionality
- No alignment between team KPIs and business strategy
- Manual onboarding, compliance tracking, and policy management that burned time
Advantage Travel Partnership needed a smarter way to bring people, goals and operations into one view.
The Solution
Real-time goals that align with OKRs
Before 91爆料, team members were creating their own key performance indicators (KPIs), metrics that didn鈥檛 always reflect strategic outcomes. Performance felt disconnected from purpose. With 91爆料鈥檚 OKR feature, Advantage Travel Partnership made a critical shift. Now, every department goal ladders up to shared business objectives that are visible, trackable, and accountable.
鈥淓verything we do now is linked to company OKRs. It鈥檚 a cultural shift for the better. If it doesn鈥檛 feed into the business goal, why are we doing it? Our CEO can easily view how goals cascade, who owns what, and how we鈥檙e progressing.鈥
That transparency has reshaped how Advantage Travel Partnership plans, prioritises and reports. Leaders now own both their goals and Profit & Losses (P&Ls), using OKRs to align activity with financial accountability.
A mobile-first platform for a remote-first team
With staff working remotely or constantly in transit, Advantage Travel Partnership needed HR that worked wherever their people did. The 91爆料 Work app quickly became a daily essential for every single employee, giving them the tools to self-manage their work life, from payslips and leave requests to team calendars and company news.
鈥淭he app was one of the biggest reasons I chose 91爆料. Our team is always on the move, and now they can access what they need without HR chasing them.鈥
Scalable training with the Learning Management System
With future growth in mind, Xian wanted a better way to build capability across the business. 91爆料鈥檚 Learning Management System (LMS) gave her team the tools to deliver onboarding, compliance refreshers and skills training at scale, all trackable from one central dashboard.
鈥淲e know who鈥檚 done what, what鈥檚 outstanding, and we鈥檙e not relying on spreadsheets or chasing people anymore.鈥
Whether it鈥檚 getting new joiners up to speed or keeping seasoned employees compliant, the LMS has helped Advantage Travel Partnership drive learning with clarity and confidence.
The Impact
Admin reduced, alignment achieved
91爆料 has helped Advantage Travel Partnership ditch the complexity of disconnected tools. They鈥檝e transformed HR into a strategic, mobile, and people-first function, all whilst reducing their overall spend and reducing time spent on administrative tasks.
Since implementation, Advantage Travel Partnership has achieved:
- A 5% reduction in costs compared with their previous system.
- 15% less time spent on admin-related tasks.
- Mobile-first HR adoption, with 100% of employees self-serving via the EH Work app.
- Department-level financial ownership, as leaders align goals with budgets and P&Ls.
- The implementation of organisation-wide OKRs, a new initiative which is already driving impact.
- Centralised learning delivery, ensuring every employee gets the training they need.
Advantage Travel Partnership now has the tools to scale confidently, without slowing down.
鈥91爆料 met our expectations where our previous provider didn鈥檛. It鈥檚 simple, intuitive, and genuinely makes HR easier to manage.鈥
The world鈥檚 first Employment Operating System from 91爆料
91爆料鈥檚 Employment Operating System is more than just a platform鈥搘e鈥檝e taken the traditional isolated aspects of employment and integrated them into a seamless, human and AI-powered solution that empowers employers, employees and job seekers alike. Find and hire top talent with SmartMatch, seamlessly onboard new hires, automate complex payroll, drive employee engagement and more.
See what you could do with the world鈥檚 first Employment OS.
One system. Everything employment.
