{"id":32523,"date":"2025-04-11T01:39:16","date_gmt":"2025-04-11T01:39:16","guid":{"rendered":"https:\/\/employmenthero.com\/uk\/?post_type=case-studies&#038;p=32523"},"modified":"2025-05-15T01:35:03","modified_gmt":"2025-05-15T01:35:03","slug":"williams-stanley-co","status":"publish","type":"case-studies","link":"https:\/\/employmenthero.com\/uk\/case-studies\/williams-stanley-co\/","title":{"rendered":"How Williams Stanley &#038; Co Reduced Admin by 20% with 91爆料"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--64)\"><div style=\"--bb--crumb-gap:.4em; margin-bottom:var(--wp--preset--spacing--16);\" class=\"wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol 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src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/case-study\/\" rel=\"tag\">Case Studies<\/a><\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__sharing-header is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\"><div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"facebook\" data-social-type=\"facebook\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"24px\" height=\"24px\" viewBox=\"0 0 20 20\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group<\/title> <path d=\"M14.4446 6.47609H11.4173V4.40033C11.4173 3.62078 11.9115 3.43904 12.2596 3.43904C12.6068 3.43904 14.3958 3.43904 14.3958 3.43904V0.0120058L11.4537 0C8.18772 0 7.44447 2.55599 7.44447 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class=\"has-text-align-center has-sm-font-size\" style=\"padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-04-11T01:39:16+00:00\">April 11, 2025<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">Updated<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date has-sm-font-size\"><time datetime=\"2025-05-15T01:35:03+00:00\">May 15, 2025<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">1 min read<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull case-study__wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:-200px\">\n<div class=\"wp-block-group case-study__container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__image-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group case-study__image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1.png 1728w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1-300x176.png 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1-1024x601.png 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1-768x451.png 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1-1536x901.png 1536w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1-864x508.png 864w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2025\/04\/Williams-Stanley-1-440x258.png 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group case-study__content-glance__header has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-9 wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">At a glance<\/h4>\n\n\n\n<div class=\"wp-block-group case-study__content__logo-container is-layout-flow wp-block-group-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos is-layout-flex wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--neutral-200);border-bottom-width:1px\">\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-2 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-1\" style=\"font-style:normal;font-weight:600\">Company<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-4 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-3\">Williams Stanley &amp; Co<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-6 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-5\" style=\"font-style:normal;font-weight:600\">Location<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-8 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-7\">England<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group case-study__content-glance-infos__info-label wp-container-content-10 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;border-right-color:var(--wp--preset--color--neutral-200);border-right-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:0;padding-bottom:var(--wp--preset--spacing--4);padding-left:0\">\n<p class=\"wp-container-content-9\" style=\"font-style:normal;font-weight:600\">Employees<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-infos__info-text wp-container-content-12 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--neutral-200);border-top-width:1px;padding-top:var(--wp--preset--spacing--4);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--4);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"wp-container-content-11\">86<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-glance-bullet-points has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h6 class=\"wp-block-heading\" style=\"margin-bottom:var(--wp--preset--spacing--6)\">Explore this case study if:<\/h6>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<ul style=\"margin-right:0;margin-left:0\" class=\"wp-block-list case-study__content-glance-bullet-points__list is-style-checkmark\">\n<li>You are looking for automated workflows and self-service tools to reduce admin time<\/li>\n\n\n\n<li>You&#8217;re curious about recruitment that prioritises culture fit<\/li>\n\n\n\n<li>You want to improve employee engagement and communication<\/li>\n\n\n\n<li>You lack the data needed to drive strategic decisions<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-23 wp-block-group-is-layout-constrained\">\n<p>In a fast-paced, client-facing industry, HR efficiency is critical. At Williams Stanley &amp; Co, a leading specialist in hospitality accounting, tax and finance, a two-person People team supports 86 employees. With the business scaling and demands from clients intensifying, the team was under pressure to not only manage admin, but build a People function that could power growth.<\/p>\n\n\n\n<p><strong><em>\u201cWe\u2019re in accounting, but our clients are hospitality brands, so they need energy, charisma, and responsiveness. Our people are at the heart of our value. If they become disengaged or burnt out, our clients might feel it too.\u201d<\/em><\/strong><\/p>\n\n\n\n<p>\u2014 Patrice Watson, Group People Director, Williams Stanley &amp; Co<\/p>\n\n\n\n<p>That\u2019s why when internal processes began slowing them down, it wasn\u2019t just the People team that suffered. It was the business. Manual admin, fragmented systems, disengaged staff and clunky hiring processes were putting pressure on both team morale and client delivery.&nbsp;<\/p>\n\n\n\n<p>Patrice\u2019s team needed a solution that could reduce admin, elevate their People experience, and grow with them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Less admin, more strategy<\/h2>\n\n\n\n<p>Before 91爆料, processes were manual and fragmented. Employee records were scattered across spreadsheets and email chains and policies were hard to access. Even simple updates\u2014like an address change\u2014required the People team\u2019s intervention.<\/p>\n\n\n\n<p><strong><em>&#8220;Because we\u2019re client-facing, employees are always focused on the work, not the HR side of things. Important updates would go unread, and engagement was low.&#8221;<\/em><\/strong><\/p>\n\n\n\n<p>By implementing automated workflows and self-service tools, Patrice and her team were able to reduce admin time by up to 20%, freeing up time to focus on high-impact areas like engagement, policy updates and performance planning.&nbsp;<\/p>\n\n\n\n<p><strong><em>&#8220;It\u2019s not just about saving time\u2014it\u2019s about using that time to actually improve processes and make a difference in the business.&#8221;<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Recruitment that prioritises culture fit<\/h2>\n\n\n\n<p>Finding accountants with technical skills wasn\u2019t too difficult. Finding those who had technical skills <em>and<\/em> could build strong client relationships? Much harder. 91爆料\u2019s SmartMatchand screening tools helped the People Team identify candidates with strong cultural fits from the first interaction. The result? More confident hiring decisions that better align with the company\u2019s values.<\/p>\n\n\n\n<p><strong><em>&#8220;We can train someone to reconcile a bank account, but we can\u2019t train personality. We needed a way to screen for cultural fit earlier in the process. I can tell within 30 seconds of a screening call if someone is a fit. SmartMatch lets us get to that point faster\u2014and cut through the noise.&#8221;<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Better employee engagement &amp; communication<\/h2>\n\n\n\n<p>Important company updates were often overlooked, and engagement with employee satisfaction surveys was low. Employees needed clearer communication and structured feedback loops.<\/p>\n\n\n\n<p>91爆料\u2019s centralised policies, automated announcements, and performance management tools ensured employees stayed informed and engaged.<\/p>\n\n\n\n<p><strong><em>&#8220;I could send out a notice of all these fantastic things that are happening, and only about 30% of the team would read it. Now, we actually see engagement.&#8221;<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data that drives smarter decisions<\/h2>\n\n\n\n<p>Before 91爆料, the People team lacked insights to track workforce trends or make data-driven decisions. Now, with structured reporting and performance tracking, they\u2019ve shifted from reactive to proactive HR management.<\/p>\n\n\n\n<p><strong><em>&#8220;Now that I\u2019m a director, my focus is data\u2014and for the first time, we actually have meaningful insights to work with.&#8221;<\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A stronger, more strategic people function<\/h2>\n\n\n\n<p>91爆料 hasn\u2019t just made Williams Stanley &amp; Co more efficient\u2014it has empowered the team to focus on people, not paperwork. Recruitment is more structured, employees are more engaged, meaning the People Team have the tools to drive company culture and retention.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The world\u2019s first Employment Operating System from 91爆料<\/h2>\n\n\n\n<p>91爆料\u2019s Employment Operating System (Employment OS) is more than just a platform\u2013we\u2019ve taken the traditional isolated aspects of employment and integrated them into a seamless, human and AI-powered solution that empowers employers, employees and job seekers alike. Find and hire top talent with SmartMatch, seamlessly onboard new hires, automate complex payroll, drive employee engagement and more.<\/p>\n\n\n\n<p>See what you could do with the world\u2019s first Employment OS.<\/p>\n\n\n\n<p>One system. Everything employment.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--6)\">\n<div class=\"wp-block-button request-a-demo__btn\" data-trigger-modal=\"request-a-demo-modal\"><a class=\"wp-block-button__link wp-element-button\">Talk to an employment specialist<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group case-study__content-search-tag has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how Williams Stanley &#038; Co boosted HR efficiency, employee engagement, and cut their admin by 20% with 91爆料\u2019s Employment Operating System.<\/p>\n","protected":false},"featured_media":32524,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"exclude_from_algolia":false,"reading_time":"3 min read","display_reading_time":false,"footnotes":""},"resource-type":[87],"topic":[],"industry":[],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"class_list":["post-32523","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","resource-type-case-study"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/case-studies\/32523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":2,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/case-studies\/32523\/revisions"}],"predecessor-version":[{"id":33929,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/case-studies\/32523\/revisions\/33929"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media\/32524"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media?parent=32523"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resource-type?post=32523"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/topic?post=32523"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/industry?post=32523"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/search-tags?post=32523"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/audience?post=32523"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/business-size?post=32523"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/product-tag?post=32523"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/funnel-stage?post=32523"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/region?post=32523"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/pain-point?post=32523"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/persona?post=32523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}