{"id":21589,"date":"2024-02-13T03:29:14","date_gmt":"2024-02-12T17:29:14","guid":{"rendered":"https:\/\/employmenthero.com\/uk\/blog\/behavioural-interviewing-for-soft-skills\/"},"modified":"2025-09-04T12:11:51","modified_gmt":"2025-09-04T12:11:51","slug":"behavioural-interviewing-for-soft-skills","status":"publish","type":"post","link":"https:\/\/employmenthero.com\/uk\/blog\/behavioural-interviewing-for-soft-skills\/","title":{"rendered":"Behavioural Interviewing: Evaluating a candidate&#8217;s soft skills"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull sticky-blog-template has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull blog-template-header has-neutral-100-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--16)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained 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<g id=\"Clip-5\"><\/g> <path d=\"M7.78481199,8.39527139 L6.54864687,9.91484383 C5.73222439,10.9339336 4.27946967,11.1129128 3.25127068,10.3214088 C2.2300908,9.49612727 2.05361038,7.97696676 2.85719793,6.92821874 C2.87083505,6.91050619 2.88447217,6.89299959 2.89851039,6.87569896 L5.82387388,3.27984437 L5.84553284,3.25492322 C5.99915102,3.07203079 6.17924127,2.91447144 6.37938611,2.78739415 C7.23972815,2.23645131 8.34754387,2.31595185 9.12506044,2.98449782 C9.2157072,3.06235067 9.30073868,3.14700021 9.37915214,3.23782854 C9.60657122,3.50207514 9.93486491,3.6513961 10.2784001,3.64665902 C10.6175233,3.64171598 10.9377951,3.48498047 11.155588,3.21764447 L11.1696262,3.20034383 C11.5426416,2.74620216 11.5342187,2.07930388 11.1497722,1.63546021 C9.42768425,-0.367088286 6.45118155,-0.55698335 4.50107292,1.21159465 C4.32298813,1.37306725 4.15713665,1.54813319 4.00472174,1.73555674 L1.08738009,5.32173121 C-0.548874157,7.35084854 -0.312430505,10.3492133 1.62043117,12.0813364 C2.56821124,12.921447 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style=\"padding-top:var(--wp--preset--spacing--9);padding-bottom:var(--wp--preset--spacing--9);\" class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Get beyond the CV to level up your recruitment game. <\/p><\/div>\n\n\n<div class=\"wp-block-group blog-template-meta-row is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-query wp-block-hosts-query has-global-padding is-content-justification-left is-layout-constrained wp-container-core-query-is-layout-1 wp-block-query-is-layout-constrained\"><ul data-wp-interactive=\"eh-hosts\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-flow\"><li data-host-index=\"0\" data-wp-on--click=\"actions.openDetail\" class=\"wp-block-post post-5886 hosts type-hosts status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\"><figure style=\"width:52px;height:52px;\" class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/05\/1575893980153-120x120.jpg\" class=\"attachment-host_thumbnail size-host_thumbnail wp-post-image\" alt=\"Alexandra Turner\" style=\"border-radius:60px;height:52px;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/05\/1575893980153-120x120.jpg 120w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/05\/1575893980153-300x300.jpg 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/05\/1575893980153-150x150.jpg 150w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/05\/1575893980153-240x240.jpg 240w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/05\/1575893980153.jpg 500w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/figure>\n\n\n<div class=\"wp-block-group has-sm-font-size is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\"><h6 style=\"line-height:1.3; border-right-width:1px;border-right-color:var(--wp--preset--color--black); padding-right:var(--wp--preset--spacing--2);\" class=\"has-text-align-center has-link-color wp-elements-1e20e747939e3458765ab321928f59b7 wp-block-post-title has-text-color has-violet-500-color has-sm-font-size\">Alexandra Turner<\/h6><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<p class=\"wp-block-employmentherocom2025-custom-post-date has-sm-font-size\">\n    <span>Last Updated<\/span>&nbsp;<time datetime=\"2025-09-04T12:11:51+00:00\">Sep 4, 2025<\/time>\n<\/p>\n\n\n\n<p class=\"has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">18 mins read<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull blog-image-container has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure style=\"width:864px;\" class=\"blog-template-image wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/12-recruitment-myths-that-are-limiting-your-talent-pool-1-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two women talking at interview over a table\" style=\"object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/12-recruitment-myths-that-are-limiting-your-talent-pool-1-1.png 1200w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/12-recruitment-myths-that-are-limiting-your-talent-pool-1-1-300x158.png 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/12-recruitment-myths-that-are-limiting-your-talent-pool-1-1-1024x538.png 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/12-recruitment-myths-that-are-limiting-your-talent-pool-1-1-768x403.png 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/12-recruitment-myths-that-are-limiting-your-talent-pool-1-1-440x231.png 440w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-15 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"content-wrapper\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\n<div class=\"wp-block-group content_single content_single--blog content-single-content-wysiwyg wysiwyg content-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--4)\">\n<p>Imagine you&#8217;re sitting across from a potential hire, their CV positively bursts with impressive qualifications. Yet, as the interview unfolds, you realise that what actually sets a candidate apart isn&#8217;t just their technical expertise. It\u2019s the \u2018je ne sais quoi\u2019 \u2013 or to put it in management terms, their soft skills. They can communicate, collaborate, adapt and play as part of a team. This is what makes a good candidate great.\n\nThis is where behavioural interviewing comes into play. In this post, we&#8217;ll guide you through the nuances of this interviewing technique, designed to uncover the real person behind the CV. We&#8217;ll explore effective strategies to assess those crucial soft skills that often make the difference between a good employee and a great one.\n\nSo, whether you&#8217;re a seasoned hiring manager or new to the recruitment field, these insights will help you uncover the very best of talent.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-a-behavioural-interview\">What is a behavioural interview?<\/h2>\n\n\n\n<p>\nBehavioural interviewing is a strategic approach to hiring that focuses on a candidate&#8217;s past behaviour in specific situations to predict their future performance. This is based on the principle that past behaviour is a good indicator of how a person will behave in similar circumstances in the future.\n\nSo, unlike more traditional interview questions which focus on hypothetical scenarios, behavioural interviewing is about exploring real-life situations and experiences that the candidate has encountered. This method provides valuable insights into the candidate&#8217;s soft skills, work ethic, and adaptability, offering a more rounded understanding of how they might perform in the role and fit within your team.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"why-is-it-important-to-assess-a-candidates-soft-skills\">Why is it important to assess a candidate\u2019s soft skills?<\/h3>\n\n\n\n<p>\nA candidate\u2019s soft skills give valuable insights into how they work. Digging deeper into their experience with team dynamics and collaboration can indicate how they will fit into your team.\n\n<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/12\/8-e1701690344457.png\" alt=\"An diverse team in an office\"\/><\/figure>\n\n\n\n<p>\n\nBut don\u2019t just take our word for it \u2013 <a href=\"https:\/\/www.digits.co.uk\/soft-skills-statistics\/#:~:text=91%25%20of%20talent%20professionals%20agree,more%20creative%2C%20and%20more%20innovative\">91% of talent professionals<\/a> agree that soft skills are very important to the future of recruitment and HR. This covers skills such as adaptability, problem-solving, leadership, active listening, empathy and other emotional intelligence indicators. Evaluating these skills is crucial to understanding how the candidate will align with your culture, work environment and customer expectations.\n\n<strong>The key takeaway?&nbsp;<\/strong>\n\nWhile technical skills may get a candidate hired, soft skills often determine their long-term success and growth within your organisation. Employees with strong soft skills are more likely to excel in their roles and contribute to the overall success of your business.\n\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/recruitment-process-guide\/\">Get your all-in-one recruitment guide here.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/recruitment-process-guide\/\"><img loading=\"lazy\" decoding=\"async\" width=\"626\" height=\"870\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/02\/Employee-Recruitment-Process-Guide-AU_626x870.png\" alt=\"The ultimate recruitment and onboarding guide\" class=\"wp-image-12035\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/02\/Employee-Recruitment-Process-Guide-AU_626x870.png 626w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/02\/Employee-Recruitment-Process-Guide-AU_626x870-216x300.png 216w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-behavioural-interviews-differ-from-traditional-interviews\">How do behavioural interviews differ from traditional interviews?<\/h3>\n\n\n\n<p>\nBehavioural interviews differ from traditional interviews in their focus on past behaviour, structured questioning style, and emphasis on soft skills. So now let\u2019s take a closer look at behavioural interview techniques.\n\nLooking for more inspired remote interview questions?\n\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/101-remote-interview-questions\/\">Grab our guide here<\/a>.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"key-behavioural-interviewing-techniques\">Key behavioural interviewing techniques<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"structured-questions\">Structured questions<\/h3>\n\n\n\n<p>\nStructured questioning involves using specific, consistent questions designed to elicit detailed responses about a candidate&#8217;s past experiences and actions. The predetermined questions help interviewers maintain consistency and uniformity, allowing for fair and objective comparisons for each candidate. By focusing on real-life examples and situations, structured questioning provides valuable insights into a candidate&#8217;s behaviour, skills, and potential fit for the role.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"star-method\">STAR method<\/h3>\n\n\n\n<p>\nThe <a href=\"https:\/\/nationalcareers.service.gov.uk\/careers-advice\/interview-advice\/the-star-method\">STAR method<\/a> is a structured model to help candidates give clear and focused answers, describing a Situation they faced, the Task required, the Action they took, and the Result of their action (S-T-A-R). The brevity of the answers reveals insights into the candidate\u2019s communication style, as well as their people and organisational skills.\n\nThis technique emerged in the 1970s in the shift towards competency-based interviews and has gained popularity over the last few decades given the recognition that past behaviour and experiences were strong indicators of future performance.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"focus-on-competencies-and-skills\">Focus on competencies and skills<\/h3>\n\n\n\n<p>\nSpeaking of competency-based interviews, focusing on competencies and skills involves asking candidates to provide specific examples from their past experiences that demonstrate their abilities in key areas relevant to the job. This technique allows interviewers to assess how candidates have applied their skills in real-world situations, giving insight into their proficiency, problem-solving capabilities, and how they might perform in the role. By concentrating on competencies such as teamwork, leadership, communication, and adaptability, interviewers can gauge a candidate&#8217;s potential fit and effectiveness within their business.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"probing-and-follow-up-questions\">Probing and follow-up questions<\/h3>\n\n\n\n<p>\nProbing and follow-up questions are used in behavioural interviews to delve deeper into a candidate&#8217;s responses, ensuring a comprehensive understanding of their experiences and skills. Such questions often seek clarification, additional details, or examples, helping interviewers uncover the nuances of a candidate&#8217;s behaviour and decision-making processes. By asking probing and follow-up questions, interviewers can challenge superficial answers, encourage candidates to reflect more deeply and gather more precise and relevant information to accurately assess the candidate&#8217;s suitability for the role.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"consistency\">Consistency<\/h3>\n\n\n\n<p>\nConsistency in behavioural interviews refers to the practice of asking each candidate the same set of questions, ensuring a fair and standardised evaluation process. This approach allows interviewers to compare candidates objectively based on their responses to identical scenarios and criteria. Maintaining consistency in questioning helps to minimise <a href=\"https:\/\/employmenthero.com\/uk\/blog\/unconscious-bias-in-recruitment\/\">biases and subjectivity<\/a>, leading to fairer hiring decisions. This is key to <a href=\"https:\/\/employmenthero.com\/uk\/blog\/ethical-recruitment-principles-and-best-practices\/\">ethical hiring<\/a> and ensures that all candidates are assessed on the same competencies and skills that are crucial for the role.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"behaviour-evaluation\">Behaviour evaluation<\/h3>\n\n\n\n<p>\nBehaviour evaluation provides valuable insights into a candidate&#8217;s character, work ethic, and interpersonal skills, which are often as important as technical abilities in determining their overall suitability for the job. This technique focuses on understanding how a candidate has demonstrated key competencies and skills in real-life contexts, such as problem-solving, teamwork, leadership, and adaptability. You might also choose to combine this with psychometric testing.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-identify-the-key-traits-and-soft-skills-required-for-a-role\">How to identify the key traits and soft skills required for a role<\/h2>\n\n\n\n<p>\nStart by analysing the job description and the specific needs of the team and organisation. For instance, if the role involves leading projects, look for leadership, communication, and team management skills. If it&#8217;s a customer-facing position, prioritise traits like empathy, active listening, and conflict resolution.\n\nTo do this, it can be helpful to engage with current team members or managers to understand the dynamics and challenges of the role. For example, a team member might share that effective collaboration and adaptability have been crucial in their fast-paced work environment.\n\nYou can also review successful past employees in similar roles. If a previous star performer was known for their exceptional problem-solving skills and creativity, these traits might be essential for the role.\n\nLastly, consider the company culture. If your business values innovation and continuous learning, traits like curiosity and a growth mindset become non-negotiables.\n\n<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/06\/image4.png\" alt=\"woman attending an online workshop on her laptop and having a good time\" class=\"wp-image-16542\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4.png 1728w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4-300x176.png 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4-1024x601.png 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4-768x451.png 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4-1536x901.png 1536w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4-864x508.png 864w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2023\/06\/image4-440x258.png 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"examples-of-behavioural-interview-questions\">Examples of behavioural interview questions<\/h2>\n\n\n\n<p>\nNow let\u2019s get into the details with some specific examples you can use in your next behavioural interview.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"communication-skills\">Communication skills<\/h3>\n\n\n\n<p>\n1. Can you tell me about a time when you had to explain a complex idea or process to a colleague or client? How did you ensure they understood?&#8221;\n\n2. Describe a situation where you had to handle a difficult conversation at work. How did you manage it and what was the outcome?\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"leadership-skills\">Leadership skills<\/h3>\n\n\n\n<p>\n3. Give an example of a time when you had to lead a team through a challenging project. What was your approach and how did it turn out?\n\n4. Tell me about a time when you had to motivate a team member who was disengaged or underperforming. What strategies did you use?\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"problem-solving-skills\">Problem-solving skills<\/h3>\n\n\n\n<p>\n5. Describe a situation where you faced an unexpected problem at work. How did you identify the issue and what steps did you take to resolve it?\n\n6. Can you provide an example of a time when you had to make a difficult decision quickly? What was the situation and how did you handle it?\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"teamwork-and-collaboration\">Teamwork and collaboration<\/h3>\n\n\n\n<p>\n7. Tell me about a time when you had to work closely with a colleague who was very different from you. How did you ensure effective collaboration?\n\n8. Describe a project where you had to collaborate with multiple teams or departments. What challenges did you face and how did you overcome them?\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"adaptability-and-versatility\">Adaptability and versatility<\/h3>\n\n\n\n<p>\n9. Can you give an example of a time when you had to adapt to a significant change at work? How did you handle the transition?\n\n10. Describe a situation where you had to learn a new skill or approach quickly to meet a project&#8217;s needs. What was the outcome?\n\n<em><strong>Ready to hire? Get your<a href=\"https:\/\/employmenthero.com\/uk\/resources\/hiring-interview-checklists\/\"> hiring interview checklist here!<\/a><\/strong><\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/hiring-interview-checklists\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists-768x1024.png\" alt=\"\" class=\"wp-image-33860\" style=\"width:300px\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists-768x1024.png 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists-225x300.png 225w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists-1152x1536.png 1152w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists-212x284.png 212w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists-293x390.png 293w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Interview-Checklists.png 1200w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-do-you-analyse-candidate-responses-in-behavioural-interviews\">How do you analyse candidate responses in behavioural interviews?<\/h2>\n\n\n\n<p>\nSo you\u2019ve asked the right questions. Do you know what answers you\u2019re looking for, or how to interpret them? Let\u2019s take a quick look at how to analyse your candidate\u2019s responses.\n\n<strong>Specificity and relevance&nbsp;<\/strong>\n\nCheck if the candidate provides concrete examples and details in their responses, demonstrating their direct involvement and actions. Detailed stories that directly relate to the job requirements demonstrate relevance, competence and experience.\n\n<strong>Consistency<\/strong>\n\nLook for consistency in the candidate&#8217;s responses across different questions to gauge authenticity and reliability.\n\n<strong>Problem-solving and decision-making<\/strong>\n\nAnalyse how the candidate approached challenges and made decisions in their examples. Look for how the candidate demonstrates logical and effective approaches to overcoming challenges.\n\n<strong>Soft skills<\/strong>\n\nObserve indications of soft skills like communication, teamwork, and adaptability in their stories. Examples that highlight effective collaboration and positive interactions with others are a great sign.\n\n<strong>Learning and growth<\/strong>\n\nIdentify instances where the candidate learned from experiences or demonstrated personal and professional growth.\n\n<strong>Positive attitude<\/strong>\n\nFocusing on solutions, learning opportunities, and constructive outcomes in challenging situations.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-are-some-red-flags-to-look-for-in-responses\">What are some red flags to look for in responses?<\/h3>\n\n\n\n<p>\nIt should go without saying that vague or general responses won\u2019t cut it with behavioural interview questions. The same goes for a lack of personal responsibility \u2013 constantly blaming others or taking a negative attitude are not great signs. Failure to recognise or admit mistakes or no evidence of learning from past experiences shows a lack of self-awareness.\n\nAlso watch out for inconsistencies \u2013 contradictory responses or details that don\u2019t really add up can suggest either dishonesty or unreliability, neither of which bode well for a future hire.\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-you-rate-and-score-candidate-answers-effectively\">How do you rate and score candidate answers effectively?<\/h3>\n\n\n\n<p>\nA great way to rate and score candidate answers effectively and fairly is to use a scoring system. This means you need to create a consistent rating scale (e.g. 1-5) for each competency or skill. Based on your reviews with your existing team members, clearly define what constitutes a low, average, and high score for each question, based on the desired competencies and skills.\n\nIn the interview (or after), use a standardised evaluation form to score each candidate. Record specific observations and examples from the candidate&#8217;s responses to justify scores and facilitate decision-making. Lastly, if possible, have multiple interviewers score independently and then discuss to reach a consensus, reducing individual biases.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-can-you-mitigate-bias-in-behavioural-interviews\">How can you mitigate bias in behavioural interviews?<\/h2>\n\n\n\n<p>\nTo reduce bias in hiring, it&#8217;s important to create a structured recruitment process with standardised hiring procedures like structured questions and candidate scoring.\n\nBut there\u2019s more to it than that.\n\nIt\u2019s also important to provide diversity training for HR and hiring teams and ensure job ads have wide visibility with inclusive language. Implementing blind screenings and analysing data on your talent pool and hiring procedures can also help identify and address unconscious biases.\n\nContinuously prioritising diversity and inclusion company-wide, through inclusive hiring practices and promoting a diverse range of team members to leadership positions, will create a more diverse and inclusive workforce.\n\nFor more, check out our blog on <a href=\"https:\/\/employmenthero.com\/uk\/blog\/unconscious-bias-in-recruitment\/\">reducing bias in hiring<\/a>.\n\n<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2022\/04\/Equality-and-Diversion-Workplace-wellbeing-1-scaled-1.jpg\" alt=\"People representing diversity walking across a rainbow flag\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"measuring-the-impact-of-behavioural-interviewing\">Measuring the impact of behavioural interviewing<\/h2>\n\n\n\n<p>\nWith behavioural interviewing, you&#8217;re aiming to optimise your talent acquisition process for peak performance and efficiency in the corporate race. While it can be difficult to measure non-tangible things such as behavioural interviewing, here are some guidelines and metrics to consider:\n\n<strong>1. Employee performance<\/strong>\n\nMonitor the performance of hires made through behavioural interviews and compare key hiring metrics before and after implementing behavioural interviews. Are you seeing an uptick in candidate quality and job fit?\n\n<strong>2. Employee success<\/strong>\n\nTrack the performance and achievements of hires made through this method. Are they accelerating in their roles and driving results? Collect and analyse feedback from both interviewers and candidates. Evaluate the <a href=\"https:\/\/employmenthero.com\/uk\/resources\/candidate-experience-checklist\/\">candidate experience<\/a>. Is the process more efficient and effective? Has your time to hire reduced?\n\n<strong>3. Retention rates<\/strong>\n\nMonitor how long new hires stay with the company. High retention rates indicate a well-oiled hiring process, setting every new hire up for success.\n\n<strong>4. Cultural integration<\/strong>\n\nObserve how new hires blend into the company culture. Are they contributing positively to the team dynamics and company morale?\n\n<strong>Quinn\u2019s tip<\/strong>: A clear hiring and onboarding process doesn\u2019t just help your candidates. Research shows that a standardised onboarding programme increases new hire productivity by <a href=\"https:\/\/www.oak.com\/blog\/employee-onboarding-statistics\">70%<\/a>. Streamline your onboarding experience with <a href=\"https:\/\/employmenthero.com\/uk\/solutions\/onboarding-software\/\">91±¬ΑΟ<\/a>.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"make-better-hiring-decisions\">Make better hiring decisions<\/h2>\n\n\n\n<p>\nReady to take it to the next level? Leveraging <a href=\"https:\/\/employmenthero.com\/uk\/solutions\/recruitment-software\/\">employment software<\/a> alongside behavioural interviewing is a powerful combination for making better hiring decisions.\n\nThis approach streamlines the recruitment process with technology, ensuring efficiency and consistency, while behavioural interviewing techniques delve deeper into candidates&#8217; past experiences, providing valuable insights into their potential fit and performance.\n\nTogether, they create a robust, data-driven hiring strategy that helps you find and retain top talent. Employment, solved.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/employmenthero.com\/uk\/request-a-demo\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:300px\">\n<div class=\"wp-block-group right-sticky-side-panel has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-container-2 is-position-sticky\">\n    <div class=\"top-sticky-form is-layout-flow wp-block-marketo-form-is-layout-flow\" class=\"wp-block-employmentherocom2025-marketo-form\">\n        <div class=\"right-sidebar-wrapper\">\n            <button class=\"top-form-trigger\" data-sticky-form-trigger=\"\">\n                <div class=\"top-form-trigger-container\">\n     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class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-50792 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-in-depth-analysis resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/blog\/employment-rights-act-fire-and-rehire\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Fire-and-Rehire-Restrictions-Under-the-Employment-Rights-Act-A-UK-Employers-Guide-.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Fire and Rehire Restrictions Under the Employment Rights Act: A UK Employer&#8217;s Guide\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Fire-and-Rehire-Restrictions-Under-the-Employment-Rights-Act-A-UK-Employers-Guide-.webp 1600w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Fire-and-Rehire-Restrictions-Under-the-Employment-Rights-Act-A-UK-Employers-Guide--300x169.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Fire-and-Rehire-Restrictions-Under-the-Employment-Rights-Act-A-UK-Employers-Guide--1024x576.webp 1024w, 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style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/blog\/employment-rights-act-fire-and-rehire\/\" target=\"_self\" >Fire and Rehire Restrictions Under the Employment Rights Act: A UK Employer&#8217;s Guide<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">The Employment Rights Act 2025 fundamentally restricts fire and rehire in the UK. Understand what&#8217;s changing, when it takes effect&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/blog\/employment-rights-act-fire-and-rehire\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Fire and Rehire Restrictions Under the Employment Rights Act: A UK Employer&#8217;s Guide<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/blog\/employment-rights-act-fire-and-rehire\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-50755 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-employment-rights-act tag-in-depth-analysis resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/blog\/fair-work-agency-hmrc-employers-guide\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"The Fair Work Agency vs HMRC: What&#8217;s Different For Employers\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers.webp 1600w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers-300x169.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers-1024x576.webp 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers-768x432.webp 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers-1536x864.webp 1536w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/The-Fair-Work-Agency-vs-HMRC-Whats-Different-For-Employers-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/blog\/fair-work-agency-hmrc-employers-guide\/\" target=\"_self\" >The Fair Work Agency vs HMRC: What&#8217;s Different For Employers<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">The Fair Work Agency has replaced HMRC for employment rights. Understand the split, what&#8217;s changed for holiday pay and SSP,&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/blog\/fair-work-agency-hmrc-employers-guide\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: The Fair Work Agency vs HMRC: What&#8217;s Different For Employers<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/blog\/fair-work-agency-hmrc-employers-guide\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-50767 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-employment-rights-act tag-in-depth-analysis resource-type-blog\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-25 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/blog\/collective-redundancy-changes-employment-rights-act-2025\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Collective Redundancy and the Employment Rights Act: What Changes for UK Employers\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers.webp 1600w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers-300x169.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers-1024x576.webp 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers-768x432.webp 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers-1536x864.webp 1536w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Collective-Redundancy-and-the-Employment-Rights-Act-What-Changes-for-UK-Employers-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/blog\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/blog\/collective-redundancy-changes-employment-rights-act-2025\/\" target=\"_self\" >Collective Redundancy and the Employment Rights Act: What Changes for UK Employers<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">The Employment Rights Act 2025 has doubled the penalty for missed collective consultation. Find out what&#8217;s changed, what&#8217;s coming and&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/blog\/collective-redundancy-changes-employment-rights-act-2025\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Collective Redundancy and the Employment Rights Act: What Changes for UK Employers<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/blog\/collective-redundancy-changes-employment-rights-act-2025\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n\n\n\n<style>\n.wp-block-post-excerpt__excerpt  {\nfont-size:1.125rem!important;\n}\n<\/style>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Get beyond the CV to level up your recruitment game.<\/p>\n","protected":false},"author":1,"featured_media":32060,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"9 min read","display_reading_time":false,"download_content_type":"file","download_file":"16155","download_url":"","download_cta_label":"","footnotes":""},"categories":[1],"tags":[],"resource-type":[157],"topic":[88,93],"industry":[65,57,55,66,72,35,76,41,77,58,43,67,46,69,40,59,73,70,45,54,47,49,51,68,52,50,64,44,42,53,48,74,75,56,71],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-21589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","resource-type-blog","topic-culture-performance","topic-hiring-onboarding","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/posts\/21589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/comments?post=21589"}],"version-history":[{"count":4,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/posts\/21589\/revisions"}],"predecessor-version":[{"id":41495,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/posts\/21589\/revisions\/41495"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media\/32060"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media?parent=21589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/categories?post=21589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/tags?post=21589"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resource-type?post=21589"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/topic?post=21589"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/industry?post=21589"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/audience?post=21589"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/business-size?post=21589"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/product-tag?post=21589"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/funnel-stage?post=21589"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/region?post=21589"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/pain-point?post=21589"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/persona?post=21589"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/post_features?post=21589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}