  {"id":43504,"date":"2025-10-06T06:19:19","date_gmt":"2025-10-06T06:19:19","guid":{"rendered":"https:\/\/employmenthero.com\/uk\/?post_type=resources&#038;p=43504"},"modified":"2025-10-06T06:43:48","modified_gmt":"2025-10-06T06:43:48","slug":"casual-worker-contract-agreements","status":"publish","type":"resources","link":"https:\/\/employmenthero.com\/uk\/resources\/casual-worker-contract-agreements\/","title":{"rendered":"Casual worker agreements: What employers need to know"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull resource-sticky-downloadable-template has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull blog-template-header has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div 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center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/uk\/resources\/hiring-onboarding\" title=\"Hiring &amp; Onboarding\" style=\"font-weight: 500;\">Hiring &amp; Onboarding<\/a>\n                <\/span>\n                <\/li><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/uk\/resources\/leadership-and-management\" title=\"Leadership and Management\" style=\"font-weight: 500;\">Leadership and Management<\/a>\n                <\/span>\n                <\/li><\/ul><\/div>\n\n\n\n<div class=\"wp-block-group social-icons-mobile is-vertical is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group 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C5.20097822,13.2064956 5.34697566,13.1875473 5.49176982,13.1613904 C6.61362375,12.9593437 7.63039162,12.3585585 8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group post-title-mobile has-global-padding is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained\"><h2 class=\"blog-template-title wp-block-post-title\">Casual worker agreements: What employers need to know<\/h2>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-5 wp-block-group-is-layout-flex\">\n<p class=\"has-sm-font-size\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-10-06T06:19:19+00:00\">6 Oct 2025<\/time><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns content-flex is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group sticky-downloadable-title has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--24)\"><h1 class=\"blog-template-title wp-block-post-title\">Casual worker agreements: What employers need to know<\/h1>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex\">\n<p class=\"has-sm-font-size\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2025-10-06T06:19:19+00:00\">6 Oct 2025<\/time><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10)\">\n<div class=\"content-single-table-content\"><\/div>\n<\/div>\n\n\n\n<div id=\"content-wrapper\" class=\"wp-block-group content-wrapper has-global-padding is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained\" style=\"padding-top:0\">\n<p class=\"has-paragraph-2-m-font-size\">Casual worker agreements are a vital part of managing flexible staff in the UK. They set out clear expectations, outline rights and help employers stay compliant with the law. Whether you\u2019re in HR, people operations or a business owner managing seasonal or ad-hoc workers, understanding these agreements is essential.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Here, we\u2019ll explain what casual worker agreements are, how they differ from other types of contracts and what to include to protect both your business and your workers. Let\u2019s get started.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a casual worker agreement?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A casual worker agreement is a written document that sets out the terms under which a casual worker is engaged. In the UK, casual workers are not the same as permanent employees. They usually work on an as-and-when-needed basis, without a guaranteed number of hours.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Legally, casual workers are classed as workers rather than employees. This means they are entitled to certain statutory rights, such as the National Minimum Wage, holiday pay and rest breaks, but they do not usually have the same protections as employees, such as redundancy pay or protection against unfair dismissal until they have the necessary qualifying service.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A well-written casual worker agreement typically includes:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark has-paragraph-2-m-font-size\">\n<li>The nature of the relationship and the lack of guaranteed hours.<\/li>\n\n\n\n<li>Details about pay rates and payment frequency.<\/li>\n\n\n\n<li>Information about holiday entitlement and pay.<\/li>\n\n\n\n<li>Arrangements for accepting or declining work.<\/li>\n\n\n\n<li>Termination clauses.<br><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Do casual workers need a contract?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Yes. UK law requires that all workers, including casual workers, receive a written statement of their terms and conditions from day one. This is sometimes referred to as a contract or statement of particulars.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Providing a written casual worker contract is not just a legal obligation. It also protects both parties by making sure there is no confusion about rights, responsibilities or expectations. Many employers mistakenly think that casual means informal and that paperwork is optional. In reality, failing to set terms in writing can lead to disputes, misunderstandings and legal risk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Casual contracts vs zero-hours contracts: what\u2019s the difference?<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Although the terms are often used interchangeably, casual contracts and zero-hours contracts are not identical. Understanding the distinction is key when deciding which type of agreement best fits your staffing needs. Here we explore the difference between them.<\/p>\n\n\n\n<figure class=\"wp-block-table custom-table has-paragraph-2-m-font-size\"><table class=\"has-fixed-layout\"><thead><tr><th><\/th><th><strong>Casual Contract<\/strong><\/th><th><strong>Zero-hours Contract<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Definition<\/strong><\/td><td>Agreement for work offered on an irregular or ad-hoc basis, with no guarantee of hours.<\/td><td>Agreement with no set minimum hours, but the worker must be available when needed.<\/td><\/tr><tr><td><strong>Mutuality of obligation<\/strong><\/td><td>No obligation for the employer to offer work and no obligation for the worker to accept it.<\/td><td>The employer offers work as needed and the worker is generally expected to accept.<\/td><\/tr><tr><td><strong>Typical use cases<\/strong><\/td><td>Seasonal staff, event work, one-off projects.<\/td><td>Retail, hospitality, care work or shift-based roles.<\/td><\/tr><tr><td><strong>Legal considerations<\/strong><\/td><td>Fewer ongoing commitments, but still covered by worker rights.<\/td><td>Same statutory worker rights, plus rules on exclusivity and scheduling.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What to include in a casual worker agreement<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A casual worker agreement should provide clarity and comply with UK employment law. It should cover:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark has-paragraph-2-m-font-size\">\n<li>Hours of work and how they will be offered.<\/li>\n\n\n\n<li>Pay rate, payment frequency and method.<\/li>\n\n\n\n<li>Holiday entitlement and how it accrues.<\/li>\n\n\n\n<li>Sickness absence procedures.<\/li>\n\n\n\n<li>Termination clauses and notice periods.<\/li>\n\n\n\n<li>Health and safety obligations.<\/li>\n\n\n\n<li>Confidentiality and data protection.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Some terms are mandatory under UK law, such as pay details and holiday entitlement. Others, like non-compete clauses or additional benefits, are optional.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">It\u2019s also worth keeping up to date with legal developments. For example, case law on mutuality of obligation can affect whether a worker might be reclassified as an employee. Staying compliant helps you avoid tribunal claims and penalties.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong><em>Disclaimer:<\/em><\/strong><em> This information is for general guidance only and does not constitute legal advice. For advice specific to your situation, consult a qualified legal professional.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Best practices for managing casual workers<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Having a strong casual worker agreement is important, but how you manage these workers day-to-day will have the biggest impact on productivity, engagement and retention. Effective management also helps avoid disputes and ensures compliance with UK employment law.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>1. Onboard thoroughly<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Even though casual workers may only be with you for short assignments, they still need proper onboarding. Give them clear information about your organisation, health and safety procedures, key contacts and expectations for conduct. Digital tools like<a href=\"https:\/\/employmenthero.com\/uk\/solutions\/onboarding-software\/\"> onboarding software<\/a> make this process faster and more consistent, ensuring no important details are missed. For a step-by-step process, see our<a href=\"https:\/\/employmenthero.com\/uk\/resources\/onboarding-guide-casual-employees\/\"> onboarding guide for casual employees<\/a>.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>2. Keep accurate records<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Good record-keeping is essential for<a href=\"https:\/\/employmenthero.com\/uk\/solutions\/payroll-compliance\/\"> payroll compliance<\/a>. Track the hours worked, holiday accrued and any shifts declined. These records will protect you in the event of a dispute and help with workforce planning. Digital HR systems make it easier to store and retrieve these details, reducing admin time.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>3. Communicate clearly and consistently<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Casual workers often juggle multiple jobs. To avoid confusion, set clear processes for offering shifts and confirming availability. This could be through a scheduling platform, a shared calendar or an agreed text or email process. Provide advance notice of work whenever possible, especially for weekend or public holiday shifts.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>4. Respect holiday pay and working time rules<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Casual workers are entitled to paid holiday based on hours worked, usually calculated as 12.07% of total hours. Make sure you track and pay this entitlement regularly, not just at the end of an assignment. Also, follow the Working Time Regulations to ensure staff do not exceed weekly hour limits and get required rest breaks.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>5. Provide fair treatment and inclusion<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Even if a casual worker is only with you for a few days, they should feel part of the team. Include them in relevant meetings or briefings, introduce them to permanent staff and give them opportunities to provide feedback. This helps maintain morale and improves the quality of work delivered.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>6. Review performance and offer feedback<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Short-term workers benefit from timely, constructive feedback. A quick check-in after each shift or project can help address any issues and improve future performance. Keeping high-performing casual workers in your talent pool means you can rely on them for future projects.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><strong>7. Stay up to date with legal changes<\/strong><\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Employment law for casual workers can change quickly, particularly in areas like holiday pay calculations or mutuality of obligation. Regularly review your agreements and processes to ensure compliance and avoid unexpected liabilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ready to create compliant casual worker agreements?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Managing casual staff doesn\u2019t need to be complicated. Our Employer Checklist for Casual Worker Agreements gives you a clear, step-by-step guide to what you must include and what to avoid when drafting contracts.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">With 91±¬ΑΟ, you can go one step further: generate legally compliant agreements in minutes, onboard casual staff seamlessly, and manage payroll and entitlements with ease.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\"><a href=\"#form\"><strong>Download your free Casual Workers Agreement Checklist now<\/strong><\/a> and start hiring casual workers with confidence.<\/p>\n\n\n\n<div class=\"wp-block-employmentherocom2025-faq eh-faq eh-faq__bg-light\"><div class=\"eh-faq__container\"><div class=\"eh-faq__header\"><h2 class=\"eh-faq__title\">Casual worker agreement FAQs<\/h2><p class=\"eh-faq__subtitle\"><\/p><\/div><div class=\"eh-faq__content\">\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1757640073636\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1757640073636\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How much notice do you need to give a casual worker?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-paragraph-2-m-font-size\">Notice requirements depend on what is set out in the agreement. If no notice period is specified, work can usually end without notice.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1757640073638\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1757640073638\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Can a casual worker become permanent?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-paragraph-2-m-font-size\">Yes. If a casual worker regularly works set hours over a long period, they may gain employee status, with additional rights.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1757640158267\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1757640158267\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Can a casual worker claim unfair dismissal?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-paragraph-2-m-font-size\">Only if they have employee status and meet the qualifying service period, usually two years.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1757640161290\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1757640161290\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">How long can someone be employed as a casual worker?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-paragraph-2-m-font-size\">There is no legal time limit, but ongoing patterns of work could change the worker\u2019s status.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1759730380904\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1759730380904\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Do casual workers get sick pay?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-paragraph-2-m-font-size\">They are entitled to statutory sick pay if they meet the eligibility requirements, such as earning above the lower earnings limit.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1759730386618\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1759730386618\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Are casual workers entitled to holiday pay?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p class=\"has-paragraph-2-m-font-size\">Yes. Holiday entitlement accrues based on hours worked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1759731314326\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1759731314326\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Can casual workers refuse shifts?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>Yes. Unless the agreement states otherwise, they are not obliged to accept offered work.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1759731339691\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1759731339691\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">What\u2019s the difference between a casual worker and a freelancer?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>A freelancer is self-employed and runs their own business, while a casual worker has a contract to provide work personally and is entitled to worker rights.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-employmentherocom2025-simple-accordion eh-simple-accordion\"><input type=\"checkbox\" id=\"accordion-1759731361816\" class=\"eh-simple-accordion__checkbox\"\/><label for=\"accordion-1759731361816\" class=\"eh-simple-accordion__header\"><h3 class=\"eh-simple-accordion__title\">Is a verbal casual agreement legally binding?<\/h3><span class=\"eh-simple-accordion__icon\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M10.3966 3.60341C10.3966 2.71788 11.1145 2 12 2C12.8855 2 13.6034 2.71788 13.6034 3.60341V10.3966H20.3966C21.2822 10.3966 22 11.1145 22 12C22 12.8856 21.2822 13.6034 20.3966 13.6034H13.6034V20.3966C13.6034 21.2822 12.8855 22 12 22C11.1145 22 10.3966 21.2822 10.3966 20.3966V13.6034H3.6034C2.71786 13.6034 2 12.8856 2 12C2 11.1145 2.71786 10.3966 3.6034 10.3966H10.3966V3.60341Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/label><div class=\"eh-simple-accordion__content\"><div class=\"eh-simple-accordion__inner\">\n<p>Yes, verbal agreements can be binding, but proving the terms in a dispute is difficult. A written agreement is always safer.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\/\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How much notice do you need to give a casual worker?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Notice requirements depend on what is set out in the agreement. If no notice period is specified, work can usually end without notice.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can a casual worker become permanent?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Yes. 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<path d=\"M7.78481199,8.39527139 L6.54864687,9.91484383 C5.73222439,10.9339336 4.27946967,11.1129128 3.25127068,10.3214088 C2.2300908,9.49612727 2.05361038,7.97696676 2.85719793,6.92821874 C2.87083505,6.91050619 2.88447217,6.89299959 2.89851039,6.87569896 L5.82387388,3.27984437 L5.84553284,3.25492322 C5.99915102,3.07203079 6.17924127,2.91447144 6.37938611,2.78739415 C7.23972815,2.23645131 8.34754387,2.31595185 9.12506044,2.98449782 C9.2157072,3.06235067 9.30073868,3.14700021 9.37915214,3.23782854 C9.60657122,3.50207514 9.93486491,3.6513961 10.2784001,3.64665902 C10.6175233,3.64171598 10.9377951,3.48498047 11.155588,3.21764447 L11.1696262,3.20034383 C11.5426416,2.74620216 11.5342187,2.07930388 11.1497722,1.63546021 C9.42768425,-0.367088286 6.45118155,-0.55698335 4.50107292,1.21159465 C4.32298813,1.37306725 4.15713665,1.54813319 4.00472174,1.73555674 L1.08738009,5.32173121 C-0.548874157,7.35084854 -0.312430505,10.3492133 1.62043117,12.0813364 C2.56821124,12.921447 3.80678291,13.3317192 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is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--4\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/?topic%5B0%5D%5B0%5D=Product\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-1 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href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-videos\/\" target=\"_self\" >Post &#8211; Webinar: Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care Monday: They just told you they\u2019re not okay. 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Discover the top 7 integrations that actually work.&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/resources\/software-integrations-hospitality-retail\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Top 7 \u200b\u200bSoftware Integrations for Hospitality and Retail<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/software-integrations-hospitality-retail\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-50389 resources type-resources status-publish has-post-thumbnail hentry resource-type-webinar search-tags-upcoming-webinar\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-25 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_.webp 1280w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-300x169.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-1024x576.webp 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-768x432.webp 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-440x248.webp 440w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/webinar\/\" rel=\"tag\">Webinars<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\" >Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Join 91±¬ΑΟ&#8217;s free 5-day webinar series for UK managers this Mental Health Awareness Week. Five sessions on real scenarios.&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Understand your responsibilities when hiring casual workers in the UK. This guide explains casual worker contracts &#038; how they differ from zero-hours.<\/p>\n","protected":false},"featured_media":43509,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"5 min read","display_reading_time":false,"registration_open_datetime":"","registration_close_datetime":"","event_start_datetime":"","event_end_datetime":"","time_zone":"","location":"","link_video":"","video_type":"","file_video":"","download_content_type":"file","download_file":"43507","download_url":"","download_cta_label":"","footnotes":""},"resource-type":[172],"topic":[93,91],"industry":[],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-43504","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-type-checklists","topic-hiring-onboarding","topic-leadership-and-management"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources\/43504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":9,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources\/43504\/revisions"}],"predecessor-version":[{"id":43548,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources\/43504\/revisions\/43548"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media\/43509"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media?parent=43504"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resource-type?post=43504"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/topic?post=43504"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/industry?post=43504"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/search-tags?post=43504"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/audience?post=43504"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/business-size?post=43504"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/product-tag?post=43504"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/funnel-stage?post=43504"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/region?post=43504"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/pain-point?post=43504"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/persona?post=43504"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/post_features?post=43504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}