  {"id":7116,"date":"2022-09-10T01:12:09","date_gmt":"2022-09-09T15:12:09","guid":{"rendered":"https:\/\/employmenthero.com\/uk\/resources\/interview-guide-for-hiring-managers\/"},"modified":"2025-11-21T03:00:37","modified_gmt":"2025-11-21T03:00:37","slug":"interview-guide-for-hiring-managers","status":"publish","type":"resources","link":"https:\/\/employmenthero.com\/uk\/resources\/interview-guide-for-hiring-managers\/","title":{"rendered":"The complete interview guide for hiring managers"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull resource-sticky-downloadable-template has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull blog-template-header has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"--bb--crumb-gap:.4em;\" class=\"blog-template-breadcrumb wp-block-employmentherocom2025-breadcrumb-block\"><nav role=\"navigation\" aria-label=\"Breadcrumbs\" class=\"breadcrumb\"><ol class=\"breadcrumb-items\"><li class=\"breadcrumb-item breadcrumb-item--current breadcrumb-item--home\"><span class=\"breadcrumb-item-name\">Home<\/span><\/li><\/ol><\/nav><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"name\":\"Home\",\"@id\":\"https:\\\/\\\/employmenthero.com\\\/uk\\\/\"}}]}<\/script><\/div>\n\n\n<div class=\"wp-block-group blog-template-tags-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--9)\">\n<div class=\"wp-block-group blog-template-tags is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/guides-and-playbooks\/\" rel=\"tag\">Guides and Playbooks<\/a><\/div>\n\n<ul style=\"display: flex; gap: var(--wp--preset--spacing--2); padding-left: 0; flex-wrap: wrap;\"><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/uk\/resources\/hiring-recruitment\" title=\"Hiring &amp; Recruitment\" style=\"font-weight: 500;\">Hiring &amp; Recruitment<\/a>\n                <\/span>\n                <\/li><li style=\"background-color: #e8e7e8;padding: var(--wp--preset--spacing--0-5) var(--wp--preset--spacing--3);border-radius: var(--wp--preset--spacing--8);margin: 0;display: inline-flex;align-self: center;\">\n                <span class=\"has-sm-font-size\" >\n                    <a href=\"https:\/\/employmenthero.com\/uk\/resources\/people-and-culture\" title=\"People and Culture\" style=\"font-weight: 500;\">People and Culture<\/a>\n                <\/span>\n                <\/li><\/ul><\/div>\n\n\n\n<div class=\"wp-block-group social-icons-mobile is-vertical is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--2);margin-bottom:var(--wp--preset--spacing--2)\"><div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"facebook\" data-social-type=\"facebook\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"24px\" height=\"24px\" viewBox=\"0 0 20 20\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group<\/title> <path d=\"M14.4446 6.47609H11.4173V4.40033C11.4173 3.62078 11.9115 3.43904 12.2596 3.43904C12.6068 3.43904 14.3958 3.43904 14.3958 3.43904V0.0120058L11.4537 0C8.18772 0 7.44447 2.55599 7.44447 4.19168V6.47609H5.55566V10.0075H7.44447C7.44447 14.5394 7.44447 20 7.44447 20H11.4173C11.4173 20 11.4173 14.4856 11.4173 10.0075H14.0981L14.4446 6.47609Z\"><\/path><\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"twitter\" data-social-type=\"twitter\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"17\" height=\"18\" viewBox=\"0 0 17 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_2187_1527)\"> <path d=\"M6.88269 10.3821L0.554058 18H2.05374L7.54889 11.3855L11.9379 18H17L10.363 7.99774L17 0.00924304H15.5002L9.69721 6.99436L5.06215 0.00924304H-5.51343e-07L6.88306 10.3821H6.88269ZM8.93683 7.90961L9.60929 8.90561L14.9598 16.8309H12.6563L8.33833 10.4349L7.66587 9.43894L2.05303 1.12518H4.35659L8.93683 7.90923V7.90961Z\" fill=\"currentColor\"><\/path> <\/g> <defs> <clipPath id=\"clip0_2187_1527\"> <rect width=\"17\" height=\"18\" fill=\"white\" transform=\"matrix(-1 0 0 -1 17 18)\"><\/rect> <\/clipPath> <\/defs> <\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"linkedin\" data-social-type=\"linkedin\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"17px\" height=\"16px\" viewBox=\"0 0 17 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Shape<\/title> <g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Icons\/Social\" transform=\"translate(-74.000000, -2.000000)\" fill=\"#000000\" fill-rule=\"nonzero\"> <path d=\"M74.2155762,7.20409322 L77.8588786,7.20409322 L77.8588786,18 L74.2155762,18 L74.2155762,7.20409322 Z M76.0616143,2 C74.8146643,2 74,2.80609002 74,3.86411056 C74,4.90036967 74.7908238,5.72989508 76.0139333,5.72989508 L76.0371667,5.72989508 C77.3079571,5.72989508 78.0993476,4.90032981 78.0993476,3.86411056 C78.0755071,2.80609002 77.3079976,2 76.0616143,2 Z M86.8041976,6.95048874 C84.8702857,6.95048874 84.0038929,7.99790755 83.5205667,8.73245583 L83.5205667,7.20409322 L79.8761714,7.20409322 C79.924419,8.21687707 79.8761714,18 79.8761714,18 L83.5205667,18 L83.5205667,11.9708054 C83.5205667,11.6478911 83.5444071,11.3261725 83.6402952,11.0948476 C83.9041595,10.4502147 84.5037738,9.78266458 85.5095667,9.78266458 C86.8291714,9.78266458 87.3561714,10.773129 87.3561714,12.2237722 L87.3561714,18 L91,18 L91,11.8093881 C91,8.49339883 89.2027762,6.95048874 86.8041976,6.95048874 Z\" id=\"Shape\"><\/path> <\/g> <\/g> <\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"link\" data-social-type=\"copy\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"18px\" height=\"19px\" viewBox=\"0 0 18 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group 7<\/title> <defs> <polygon id=\"path-1\" points=\"0 0 11.3597146 0 11.3597146 13.250495 0 13.250495\"><\/polygon> <polygon id=\"path-3\" points=\"0 0 11.4438464 0 11.4438464 13.237235 0 13.237235\"><\/polygon> <\/defs> <g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Icons\/Social\" transform=\"translate(-115.000000, 0.000000)\"> <g id=\"Group-7\" transform=\"translate(115.000000, 0.000000)\"> <g id=\"Group-3\" transform=\"translate(6.640285, 0.000000)\"> <mask id=\"mask-2\" fill=\"white\"> <use xlink:href=\"#path-1\"><\/use> <\/mask> <g id=\"Clip-2\"><\/g> <path d=\"M9.6365839,1.06427739 L9.6365839,1.06407143 C7.63313006,-0.581342526 4.71799441,-0.287025772 3.06469376,1.72767436 L1.68152847,3.42787366 C1.2637913,3.94153775 1.3305731,4.70585509 1.8305341,5.13486964 C2.33069565,5.56409016 3.0749216,5.4955055 3.49265877,4.98184141 L4.8760246,3.28143615 C5.71089731,2.25863908 7.1949372,2.1243532 8.19104884,2.98176443 C8.20769415,2.99597567 8.22413891,3.01059882 8.24038313,3.02522198 C9.18174573,3.92361924 9.26838157,5.42383144 8.43691815,6.43015171 L5.5610895,9.96627791 L5.53461744,9.99634806 C5.38079871,10.1792405 5.20090901,10.3370058 5.00076417,10.4640831 C4.04676718,11.0718709 2.80719278,10.901748 2.04211006,10.0579301 C1.59709864,9.56877523 0.850065046,9.54303024 0.374169553,10.0002613 C-0.100522665,10.4562566 -0.127195273,11.2205739 0.315008503,11.7099348 C1.3991598,12.9045024 2.99670869,13.4575049 4.56377459,13.1800768 C4.80503134,13.1364133 5.04287882,13.0742134 5.27470991,12.9934771 C6.09434113,12.7094584 6.82152068,12.1980598 7.37542854,11.5155086 L10.2440375,7.98947441 C11.0680808,6.96832503 11.4617524,5.65182909 11.3372134,4.33183184 C11.2235039,3.05137889 10.6100339,1.87267016 9.6365839,1.06427739\" id=\"Fill-1\" fill=\"#000000\" mask=\"url(#mask-2)\"><\/path> <\/g> <g id=\"Group-6\" transform=\"translate(0.000000, 5.762765)\"> <mask id=\"mask-4\" fill=\"white\"> <use xlink:href=\"#path-3\"><\/use> <\/mask> <g id=\"Clip-5\"><\/g> <path d=\"M7.78481199,8.39527139 L6.54864687,9.91484383 C5.73222439,10.9339336 4.27946967,11.1129128 3.25127068,10.3214088 C2.2300908,9.49612727 2.05361038,7.97696676 2.85719793,6.92821874 C2.87083505,6.91050619 2.88447217,6.89299959 2.89851039,6.87569896 L5.82387388,3.27984437 L5.84553284,3.25492322 C5.99915102,3.07203079 6.17924127,2.91447144 6.37938611,2.78739415 C7.23972815,2.23645131 8.34754387,2.31595185 9.12506044,2.98449782 C9.2157072,3.06235067 9.30073868,3.14700021 9.37915214,3.23782854 C9.60657122,3.50207514 9.93486491,3.6513961 10.2784001,3.64665902 C10.6175233,3.64171598 10.9377951,3.48498047 11.155588,3.21764447 L11.1696262,3.20034383 C11.5426416,2.74620216 11.5342187,2.07930388 11.1497722,1.63546021 C9.42768425,-0.367088286 6.45118155,-0.55698335 4.50107292,1.21159465 C4.32298813,1.37306725 4.15713665,1.54813319 4.00472174,1.73555674 L1.08738009,5.32173121 C-0.548874157,7.35084854 -0.312430505,10.3492133 1.62043117,12.0813364 C2.56821124,12.921447 3.80678291,13.3317192 5.05377751,13.2188532 C5.20097822,13.2064956 5.34697566,13.1875473 5.49176982,13.1613904 C6.61362375,12.9593437 7.63039162,12.3585585 8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group post-title-mobile has-global-padding is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained\"><h2 class=\"blog-template-title wp-block-post-title\">The complete interview guide for hiring managers<\/h2>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-5 wp-block-group-is-layout-flex\">\n<p class=\"has-sm-font-size\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-09-10T01:12:09+00:00\">10 Sep 2022<\/time><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns content-flex is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group sticky-downloadable-title has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--24)\"><h1 class=\"blog-template-title wp-block-post-title\">The complete interview guide for hiring managers<\/h1>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-style:none;border-left-width:0px;padding-left:0\">Published<\/p>\n\n\n<div class=\"wp-block-post-date has-sm-font-size\"><time datetime=\"2022-09-10T01:12:09+00:00\">Sep 10, 2022<\/time><\/div>\n\n\n<p class=\"has-text-align-center has-sm-font-size\" style=\"border-left-color:var(--wp--preset--color--neutral-700);border-left-width:1px;padding-left:var(--wp--preset--spacing--2)\">1 min read<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--6);padding-bottom:var(--wp--preset--spacing--24)\">\n<div class=\"content-single-table-content\"><\/div>\n\n\n\n<div id=\"content-wrapper\" class=\"wp-block-group has-link-color wp-elements-74092ba2d8ee7fe38cbbc669f84a687a has-global-padding is-layout-constrained wp-container-core-group-is-layout-11 wp-block-group-is-layout-constrained\">\n<p class=\"has-paragraph-2-m-font-size\">The interview process is broken. We know this because according to our <a href=\"https:\/\/employmenthero.com\/uk\/resources\/business-productivity-report\/\">Work That Works<\/a> report 3 in 4 business leaders say recruitment is a challenge. The reality is that too many interviews are unstructured, biased and ultimately fail to predict which candidate will actually succeed. Relying on gut feelings, vague questions and inconsistent processes isn&#8217;t just bad practice, it&#8217;s a high-risk gamble that costs you time, money and top talent. In fact, according to 91爆料\u2019s research, 6 in 10 businesses say they\u2019ve had issues with making the wrong hiring decision before.&nbsp;<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">91爆料 wants to put a stop to all of that. So it\u2019s time to stop improvising and start leading with a proven system. A great interview isn&#8217;t a casual chat; it&#8217;s a strategic assessment designed to uncover true potential, mitigate bias and build a winning team.&nbsp;<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">This interview guide for hiring managers is your playbook for running fair, effective and legally compliant interviews that deliver results.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Download the interview guide for hiring managers.<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding workplace diversity<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Building a diverse team isn\u2019t about meeting quotas or ticking boxes, it\u2019s about building strength. Diversity drives innovation, resilience and smarter decision-making. When teams bring together different experiences and perspectives, they solve problems more creatively and connect more deeply with customers. Prioritising diversity isn\u2019t just the right thing to do, it\u2019s a powerful competitive advantage.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Creating that advantage starts with intention. Building a truly diverse team requires a thoughtful, strategic approach to how you hire.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Diversity hiring strategies<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The reality is, inclusive hiring doesn\u2019t happen by accident. It\u2019s the result of designing recruitment processes that give every candidate a fair chance to shine. That means using gender-neutral language in job descriptions, promoting roles across diverse channels and standardising interviews so every applicant is assessed against clear, objective criteria.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">It also means equipping your hiring managers with the tools and training to recognise and challenge unconscious bias. Because awareness is the first step toward taking action, and through action, we create workplaces where everyone can thrive.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reducing bias in your hiring decisions<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Unconscious biases are mental shortcuts that cause us to make snap judgments about people based on factors like their age, gender or background. In an interview, these biases can lead you to favour candidates who are &#8220;like you,&#8221; rather than the person who is most qualified for the role.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The most powerful way to combat this is through structured interviews. This means asking every candidate for a role the same set of predetermined questions and scoring their answers against a consistent rubric. This data-driven approach forces you to evaluate candidates on their skills and experience, not on a vague sense of &#8220;culture fit.&#8221; For an even more robust system, use our <a href=\"https:\/\/employmenthero.com\/uk\/resources\/hiring-interview-checklists\/\">hiring interview checklists<\/a> to standardise your process.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A key tool for this is a preparation worksheet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is an interview prep worksheet?<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">An interview prep worksheet is a template used to plan your interview before the candidate walks in the door. It forces you to define the key competencies for the role and prepare specific, relevant questions to assess them. Using a worksheet for every interview ensures consistency, helps you stay on track and provides a clear record of your evaluation process. It turns an unstructured conversation into a systematic assessment.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">With this preparation in place, you can focus on conducting a professional and engaging interview.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Interview dos and don\u2019ts<\/h2>\n\n\n\n<figure class=\"wp-block-table custom-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Do<\/strong><\/td><td><strong>Don\u2019t<\/strong><\/td><\/tr><tr><td>Prepare thoroughly by reviewing the candidate\u2019s CV and your interview worksheet.<\/td><td>Wing it. An unstructured interview is a breeding ground for bias.<\/td><\/tr><tr><td>Start the interview by building rapport and explaining the structure of the conversation.<\/td><td>Ask illegal or inappropriate questions.<\/td><\/tr><tr><td>Listen more than you talk. Your goal is to get the candidate to share evidence of their skills.<\/td><td>Let one strong (or weak) answer colour your perception of the entire interview.<\/td><\/tr><tr><td><br>Take detailed notes to help you remember key details and evaluate fairly.<\/td><td><br>Make promises you can\u2019t keep about salary, benefits or progression.<\/td><\/tr><tr><td>Sell the role and the company. The interview is a two-way street.<\/td><td>Forget to leave time for the candidate to ask their own questions.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Legal don\u2019ts when speaking with a candidate<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">In the UK, <a href=\"https:\/\/www.legislation.gov.uk\/ukpga\/2010\/15\/contents\" target=\"_blank\" rel=\"noreferrer noopener\">the Equality Act 2010<\/a> protects candidates from discrimination based on nine &#8220;protected characteristics,&#8221; including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Asking questions related to these areas, even innocently, can expose your business to legal risk. You also have obligations under GDPR to handle candidate data securely.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Questions to avoid<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Never ask questions about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">A candidate&#8217;s age or date of birth.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Their marital status, plans for children or childcare arrangements.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Their nationality or country of origin (you can ask if they have the right to work in the UK).<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Any disabilities or health conditions, unless it&#8217;s to discuss reasonable adjustments.<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">Their religion or political beliefs.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">To stay on safe ground, focus your questions on the candidate&#8217;s ability to do the job. The best way to do this is through behavioural interviewing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Behavioural interviewing<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Behavioural interviewing is a technique based on the principle that past performance is the best predictor of future performance. Instead of asking hypothetical questions (&#8220;What would you do if&#8230;?&#8221;), you ask candidates to provide specific examples of how they have handled situations in the past. This is a core part of assessing a candidate&#8217;s soft skills. See our guide on <a href=\"https:\/\/employmenthero.com\/uk\/blog\/behavioural-interviewing-for-soft-skills\/\">behavioural interviewing for soft skills<\/a> for more detail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The STAR method<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">The STAR method is a simple and powerful tool for structuring behavioural interview answers. When a candidate responds to your question, listen for these four elements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><strong>Situation:<\/strong> The context. What was the situation they were in?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Task:<\/strong> What was their specific responsibility or goal?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Action:<\/strong> What specific actions did they take to address the situation?<\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><strong>Result:<\/strong> What was the outcome of their actions? What did they achieve?<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">If a candidate&#8217;s answer is missing any of these elements, prompt them for more detail (e.g., &#8220;And what was the result of that?&#8221;). This ensures you get the concrete evidence you need to make a fair assessment. For more ideas on what to ask, explore these <a href=\"https:\/\/employmenthero.com\/uk\/blog\/common-job-interview-questions-with-answers\/\">common job interview questions with answers<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pacing the interview<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">A well-paced interview feels like a professional and engaging conversation, not an interrogation. Start with some rapport-building and an introduction to the agenda. Move into your core behavioural questions and make sure you leave at least 10-15 minutes at the end for the candidate to ask their questions. Respect the candidate\u2019s time by starting and finishing promptly.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">This is especially important in a remote setting.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Video interviewing dos and don\u2019ts<\/h2>\n\n\n\n<p>Video interviews are now standard practice, but they come with their own set of rules.<\/p>\n\n\n\n<figure class=\"wp-block-table custom-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>D<strong>o<\/strong><\/td><td><strong>Don\u2019t<\/strong><\/td><\/tr><tr><td>Test your technology beforehand.<\/td><td>Conduct the interview in a noisy or distracting environment.<\/td><\/tr><tr><td>Ensure you have a professional background and good lighting.<\/td><td>Assume the candidate is familiar with your chosen video platform.<\/td><\/tr><tr><td>Look at the camera, not at your own image, to create a sense of eye contact.<\/td><td>Forget about data security. Ensure your interviews are conducted on a secure platform.<\/td><\/tr><tr><td>Look at the camera, not at your own image, to create a sense of eye contact.<\/td><td><strong><br><\/strong>Look at your own image, away from your camera or avoid eye contact.&nbsp;<\/td><\/tr><tr><td>Be extra clear in your communication to compensate for the lack of physical cues. For remote roles, use our list of <a href=\"https:\/\/employmenthero.com\/uk\/resources\/101-remote-interview-questions\/\">101 remote interview questions<\/a>.<\/td><td><strong><br><\/strong>Use vague or ambiguous language. Without body language cues, it\u2019s easy for messages to be misunderstood.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">After the interview<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Your post-interview process is just as important as the interview itself. Use a standardised evaluation form to score each candidate against the predetermined competencies immediately after the interview, while the details are still fresh.<\/p>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Follow up with every candidate in a timely manner to let them know the outcome. A positive candidate experience, even for those you reject, is crucial for your employer brand. For the successful candidate, this is where a smooth transition to your <a href=\"https:\/\/employmenthero.com\/uk\/solutions\/onboarding-software\/\">onboarding software<\/a> begins.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10 interview tips for new hiring managers<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Hiring the right person is one of the most important decisions you\u2019ll make as a manager. At 91爆料, we believe great hiring is about preparation, consistency and fairness,\u00a0not gut instinct. Here\u2019s how to run confident, structured interviews that help you find (and win) the best talent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Define the role&nbsp;<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Before you post a job ad, take the time to define what success looks like in the role. What will this person achieve in their first six months? What skills, experience and mindset will help them succeed? A clear role profile helps you write better job descriptions, ask sharper questions and attract the right candidates from the start.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Prepare, prepare, prepare<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Never walk into an interview without a plan. Review the candidate\u2019s application, revisit the job brief and know exactly what you need to learn from the conversation. Preparation shows respect for the candidate\u2019s time and ensures you get meaningful insights that support good decision-making.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Use a scorecard<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Structured, consistent assessment is the key to fair and effective hiring. Create a scorecard aligned to the core competencies of the role \u2014 such as communication, problem-solving or leadership \u2014 and rate each candidate using the same criteria. This keeps your decision objective and focused on evidence, not impressions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Ask open-ended questions<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Avoid \u201cyes\u201d or \u201cno\u201d questions that limit the conversation. Instead, ask open-ended prompts like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\">\u00a0<em>\u201cTell me about a time when\u2026\u201d<\/em><\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\">\u00a0<em>\u201cHow did you handle\u2026\u201d<\/em>.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">&nbsp;These encourage candidates to share examples that reveal their thinking, approach and real-world experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Dig for STAR evidence<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Use the STAR method (Situation, Task, Action, Result) to guide your questioning. If a candidate gives a vague answer, prompt them for detail:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-paragraph-2-m-font-size\"><em>What was the situation?<\/em><\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><em>What was your specific role or task?<\/em><\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><em>What actions did you take?<\/em><\/li>\n\n\n\n<li class=\"has-paragraph-2-m-font-size\"><em>What was the outcome?<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">This structured technique helps you uncover clear, measurable evidence of capability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Take notes<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Record key facts, quotes and examples,&nbsp; not subjective impressions. Avoid writing things like \u201cseems confident\u201d or \u201cnot sure they\u2019d fit the culture.\u201d Instead, focus on observable behaviours and evidence that align (or don\u2019t align) with your scorecard. These notes will be critical when you\u2019re comparing candidates later.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Be a brand ambassador<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Remember, every interview is a two-way conversation. The candidate is assessing you and your organisation as much as you\u2019re assessing them. Showcase what makes your team and company special,&nbsp; your mission, culture and growth opportunities. A positive candidate experience can strengthen your employer brand, even for those who don\u2019t get the job.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Listen actively<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Interviews are about learning,&nbsp; and that means listening more than talking. Give candidates space to share their stories, avoid interrupting and show genuine curiosity. Active listening helps you uncover insights you might otherwise miss and builds rapport that puts candidates at ease.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Leave time for questions<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Great candidates come prepared with thoughtful questions. This is your opportunity to understand what matters to them, their values, motivations and expectations. The questions they ask can be just as telling as the answers they give.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Trust the process, not your gut<\/h3>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Your intuition might be useful, but it\u2019s no substitute for data. Use your scorecards, notes and structured process to guide your final decision. Evidence-based hiring not only reduces bias, it leads to better hires and stronger teams.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Download the full interview guide<\/h2>\n\n\n\n<p class=\"has-paragraph-2-m-font-size\">Hiring the right people is the most important job of any leader. So stop leaving it to chance. It\u2019s time to build a rigorous, fair and effective process that allows you to identify and hire the talent your business needs to win. <a href=\"https:\/\/employmenthero.com\/uk\/\">91爆料<\/a> are here to help and you\u2019ll find everything you need to put together a bullet-proof interview in our guide.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Download the guide<\/a><\/div>\n<\/div>\n\n\n\n<style> .custom-table { display: block; overflow-x: auto; } \/* Set fixed cell width but still allow wrapping *\/ .custom-table table td, .custom-table table th { width: 115px; max-width: 150px; white-space: normal; word-break: break-word; } .custom-table table tr:first-child th, .custom-table table tr:first-child td { border: 1px solid #ccc !important; background-color: #7623d7 !important; color: #ffffff !important; text-align: left; padding: 10px; } <\/style>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column form-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"form\" class=\"wp-block-group form-v2-violet-box-shadow-pattern is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-employmentherocom2025-marketo-form-v2 is-layout-flow wp-block-marketo-form-v2-is-layout-flow\">\n                                                            <section class=\"eh_marketo_form-title-section eh_marketo_form-title-section--small\" aria-labelledby=\"marketo-form-title\">\n        <div class=\"eh_marketo_form-title-container\">\n                                        <h2 id=\"marketo-form-title\" class=\"eh_marketo_form-title\">Register for the guide<\/h2>\n                    <\/div>\n            <\/section>\n                            <div class=\"eh_marketo_form-container_v2\" data-marketo-form=\"{&quot;is_multi_steps&quot;:false,&quot;form_data&quot;:[{&quot;base_url&quot;:&quot;\/\/hr.employmenthero.io&quot;,&quot;munchkin_id&quot;:&quot;387-SZZ-170&quot;,&quot;form_id&quot;:&quot;1737&quot;,&quot;css_classes&quot;:&quot;&quot;}],&quot;submit_text&quot;:&quot;Download now&quot;,&quot;success_handling_method&quot;:&quot;thank_you_page&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;thank_you_message&quot;:&quot;&quot;,&quot;add_lead_linking_id&quot;:false,&quot;add_drift_campaign_id&quot;:false,&quot;drift_campaign_id&quot;:&quot;&quot;,&quot;thank_you_page_id&quot;:&quot;32313&quot;,&quot;thank_you_page_url&quot;:&quot;https:\/\/employmenthero.com\/uk\/thank-you\/downloadable\/resources\/?origin=interview-guide-for-hiring-managers&amp;origin_id=XKEebdDH5Nzu2MFthCvIQBenB1ch9ZgCLY1OE36AZ%2FKXYKQZkS4JyA5Omnxe6ksh2izoc3mdvYz49y6Uoq5eZQ%3D%3D&quot;,&quot;progress_indicator_type&quot;:&quot;progress-bar&quot;,&quot;enable_revenue_hero&quot;:false,&quot;revenue_hero_router_id&quot;:&quot;4668&quot;,&quot;revenue_hero_thank_you_message&quot;:&quot;Thank you for booking!&quot;}\"><\/div>\n                                <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group social-icons-desktop is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-14 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--2);margin-bottom:var(--wp--preset--spacing--2);padding-top:var(--wp--preset--spacing--4);padding-bottom:var(--wp--preset--spacing--4)\"><div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"facebook\" data-social-type=\"facebook\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"24px\" height=\"24px\" viewBox=\"0 0 20 20\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group<\/title> <path d=\"M14.4446 6.47609H11.4173V4.40033C11.4173 3.62078 11.9115 3.43904 12.2596 3.43904C12.6068 3.43904 14.3958 3.43904 14.3958 3.43904V0.0120058L11.4537 0C8.18772 0 7.44447 2.55599 7.44447 4.19168V6.47609H5.55566V10.0075H7.44447C7.44447 14.5394 7.44447 20 7.44447 20H11.4173C11.4173 20 11.4173 14.4856 11.4173 10.0075H14.0981L14.4446 6.47609Z\"><\/path><\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"twitter\" data-social-type=\"twitter\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"17\" height=\"18\" viewBox=\"0 0 17 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_2187_1527)\"> <path d=\"M6.88269 10.3821L0.554058 18H2.05374L7.54889 11.3855L11.9379 18H17L10.363 7.99774L17 0.00924304H15.5002L9.69721 6.99436L5.06215 0.00924304H-5.51343e-07L6.88306 10.3821H6.88269ZM8.93683 7.90961L9.60929 8.90561L14.9598 16.8309H12.6563L8.33833 10.4349L7.66587 9.43894L2.05303 1.12518H4.35659L8.93683 7.90923V7.90961Z\" fill=\"currentColor\"><\/path> <\/g> <defs> <clipPath id=\"clip0_2187_1527\"> <rect width=\"17\" height=\"18\" fill=\"white\" transform=\"matrix(-1 0 0 -1 17 18)\"><\/rect> <\/clipPath> <\/defs> <\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"linkedin\" data-social-type=\"linkedin\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"17px\" height=\"16px\" viewBox=\"0 0 17 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Shape<\/title> <g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Icons\/Social\" transform=\"translate(-74.000000, -2.000000)\" fill=\"#000000\" fill-rule=\"nonzero\"> <path d=\"M74.2155762,7.20409322 L77.8588786,7.20409322 L77.8588786,18 L74.2155762,18 L74.2155762,7.20409322 Z M76.0616143,2 C74.8146643,2 74,2.80609002 74,3.86411056 C74,4.90036967 74.7908238,5.72989508 76.0139333,5.72989508 L76.0371667,5.72989508 C77.3079571,5.72989508 78.0993476,4.90032981 78.0993476,3.86411056 C78.0755071,2.80609002 77.3079976,2 76.0616143,2 Z M86.8041976,6.95048874 C84.8702857,6.95048874 84.0038929,7.99790755 83.5205667,8.73245583 L83.5205667,7.20409322 L79.8761714,7.20409322 C79.924419,8.21687707 79.8761714,18 79.8761714,18 L83.5205667,18 L83.5205667,11.9708054 C83.5205667,11.6478911 83.5444071,11.3261725 83.6402952,11.0948476 C83.9041595,10.4502147 84.5037738,9.78266458 85.5095667,9.78266458 C86.8291714,9.78266458 87.3561714,10.773129 87.3561714,12.2237722 L87.3561714,18 L91,18 L91,11.8093881 C91,8.49339883 89.2027762,6.95048874 86.8041976,6.95048874 Z\" id=\"Shape\"><\/path> <\/g> <\/g> <\/svg> \n    <\/span>\n    <\/div>\n\n<div \n    class=\"eh-social-sharing-button wp-block-employmentherocom2025-eh-social-sharing-button\" data-icon=\"link\" data-social-type=\"copy\">\n    <span style=\"display: flex;\">\n        <svg class=\"icon\" width=\"18px\" height=\"19px\" viewBox=\"0 0 18 19\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <title>Group 7<\/title> <defs> <polygon id=\"path-1\" points=\"0 0 11.3597146 0 11.3597146 13.250495 0 13.250495\"><\/polygon> <polygon id=\"path-3\" points=\"0 0 11.4438464 0 11.4438464 13.237235 0 13.237235\"><\/polygon> <\/defs> <g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <g id=\"Icons\/Social\" transform=\"translate(-115.000000, 0.000000)\"> <g id=\"Group-7\" transform=\"translate(115.000000, 0.000000)\"> <g id=\"Group-3\" transform=\"translate(6.640285, 0.000000)\"> <mask id=\"mask-2\" fill=\"white\"> <use xlink:href=\"#path-1\"><\/use> <\/mask> <g id=\"Clip-2\"><\/g> <path d=\"M9.6365839,1.06427739 L9.6365839,1.06407143 C7.63313006,-0.581342526 4.71799441,-0.287025772 3.06469376,1.72767436 L1.68152847,3.42787366 C1.2637913,3.94153775 1.3305731,4.70585509 1.8305341,5.13486964 C2.33069565,5.56409016 3.0749216,5.4955055 3.49265877,4.98184141 L4.8760246,3.28143615 C5.71089731,2.25863908 7.1949372,2.1243532 8.19104884,2.98176443 C8.20769415,2.99597567 8.22413891,3.01059882 8.24038313,3.02522198 C9.18174573,3.92361924 9.26838157,5.42383144 8.43691815,6.43015171 L5.5610895,9.96627791 L5.53461744,9.99634806 C5.38079871,10.1792405 5.20090901,10.3370058 5.00076417,10.4640831 C4.04676718,11.0718709 2.80719278,10.901748 2.04211006,10.0579301 C1.59709864,9.56877523 0.850065046,9.54303024 0.374169553,10.0002613 C-0.100522665,10.4562566 -0.127195273,11.2205739 0.315008503,11.7099348 C1.3991598,12.9045024 2.99670869,13.4575049 4.56377459,13.1800768 C4.80503134,13.1364133 5.04287882,13.0742134 5.27470991,12.9934771 C6.09434113,12.7094584 6.82152068,12.1980598 7.37542854,11.5155086 L10.2440375,7.98947441 C11.0680808,6.96832503 11.4617524,5.65182909 11.3372134,4.33183184 C11.2235039,3.05137889 10.6100339,1.87267016 9.6365839,1.06427739\" id=\"Fill-1\" fill=\"#000000\" mask=\"url(#mask-2)\"><\/path> <\/g> <g id=\"Group-6\" transform=\"translate(0.000000, 5.762765)\"> <mask id=\"mask-4\" fill=\"white\"> <use xlink:href=\"#path-3\"><\/use> <\/mask> <g id=\"Clip-5\"><\/g> <path d=\"M7.78481199,8.39527139 L6.54864687,9.91484383 C5.73222439,10.9339336 4.27946967,11.1129128 3.25127068,10.3214088 C2.2300908,9.49612727 2.05361038,7.97696676 2.85719793,6.92821874 C2.87083505,6.91050619 2.88447217,6.89299959 2.89851039,6.87569896 L5.82387388,3.27984437 L5.84553284,3.25492322 C5.99915102,3.07203079 6.17924127,2.91447144 6.37938611,2.78739415 C7.23972815,2.23645131 8.34754387,2.31595185 9.12506044,2.98449782 C9.2157072,3.06235067 9.30073868,3.14700021 9.37915214,3.23782854 C9.60657122,3.50207514 9.93486491,3.6513961 10.2784001,3.64665902 C10.6175233,3.64171598 10.9377951,3.48498047 11.155588,3.21764447 L11.1696262,3.20034383 C11.5426416,2.74620216 11.5342187,2.07930388 11.1497722,1.63546021 C9.42768425,-0.367088286 6.45118155,-0.55698335 4.50107292,1.21159465 C4.32298813,1.37306725 4.15713665,1.54813319 4.00472174,1.73555674 L1.08738009,5.32173121 C-0.548874157,7.35084854 -0.312430505,10.3492133 1.62043117,12.0813364 C2.56821124,12.921447 3.80678291,13.3317192 5.05377751,13.2188532 C5.20097822,13.2064956 5.34697566,13.1875473 5.49176982,13.1613904 C6.61362375,12.9593437 7.63039162,12.3585585 8.36398864,11.4636626 L9.59594229,9.94923914 C10.0136795,9.43578101 9.94709821,8.67146367 9.44693666,8.24224316 C8.94677511,7.81302264 8.20254916,7.8816073 7.78481199,8.39527139\" id=\"Fill-4\" fill=\"#000000\" mask=\"url(#mask-4)\"><\/path> <\/g> <\/g> <\/g> <\/g> <\/svg> \n    <\/span>\n            <span class=\"eh-social-sharing-button__copied_text\">\n            URL copied for sharing!        <\/span>\n    <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull eh-single-resource-whitepapers-layout has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-light-violet-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"stop-el\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\">Related Resources<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-arrow is-style-link-arrow--3\"><a class=\"wp-block-button__link has-btn-brand-background-color has-background wp-element-button\" href=\"\/resources\/\">View all<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query blog-3-col-query-loop is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"columns-3 alignfull wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-1 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-50517 resources type-resources status-publish has-post-thumbnail hentry resource-type-downloadable\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/software-integrations-hospitality-retail\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Top 7 \u200b\u200bSoftware Integrations for Hospitality and Retail\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail.webp 1600w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail-300x169.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail-1024x576.webp 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail-768x432.webp 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail-1536x864.webp 1536w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Integrations-for-hospitality-retail-440x248.webp 440w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-3 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-18 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-17 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/downloadable\/\" rel=\"tag\">Downloadables<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/software-integrations-hospitality-retail\/\" target=\"_self\" >Top 7 \u200b\u200bSoftware Integrations for Hospitality and Retail<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-2\"><p class=\"wp-block-post-excerpt__excerpt\">Disconnected systems cost UK hospitality and retail teams hours every pay run. Discover the top 7 integrations that actually work.&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/resources\/software-integrations-hospitality-retail\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Top 7 \u200b\u200bSoftware Integrations for Hospitality and Retail<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/software-integrations-hospitality-retail\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-50389 resources type-resources status-publish has-post-thumbnail hentry resource-type-webinar search-tags-upcoming-webinar\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-22 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_.webp 1280w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-300x169.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-1024x576.webp 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-768x432.webp 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/05\/Landing-Page-UK-Webinar-26.05-Mental-Health-Awareness-Week-_-440x248.webp 440w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-6 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-21 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-20 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/webinar\/\" rel=\"tag\">Webinars<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\" >Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-5\"><p class=\"wp-block-post-excerpt__excerpt\">Join 91爆料&#8217;s free 5-day webinar series for UK managers this Mental Health Awareness Week. Five sessions on real scenarios.&hellip; <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Mental Health Awareness Week 2026: Breakfast Sessions for Managers That Care<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/mental-health-awareness-week-managers-webinar\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><li class=\"wp-block-post post-50314 resources type-resources status-publish has-post-thumbnail hentry resource-type-templates\">\n\n<div class=\"wp-block-group has-border-color has-neutral-100-border-color has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-25 wp-block-group-is-layout-flex\" style=\"border-width:1px;min-height:100%\"><figure style=\"aspect-ratio:16\/9;width:100%;height:100%; padding-bottom:0;padding-top:0;margin-bottom:0;\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/probationary-period-review-template\/\" target=\"_self\"  style=\"height:100%\"><img loading=\"lazy\" decoding=\"async\" width=\"1728\" height=\"1014\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK-.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Probationary Period Review Template for UK Employers\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK-.webp 1728w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK--300x176.webp 300w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK--1024x601.webp 1024w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK--768x451.webp 768w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK--1536x901.webp 1536w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK--864x508.webp 864w, https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/04\/Probation-Period-Review-Template-UK--440x258.webp 440w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group blog-3-col-details wp-container-content-9 is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-24 wp-block-group-is-layout-flex\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex\"><div style=\"font-style:normal;font-weight:600\" class=\"taxonomy-resource-type eh-resource-type wp-block-post-terms\"><img decoding=\"async\" class=\"wp-block-post-terms-icon\" width=\"20\" height=\"20\" alt=\"icon-blog\" loading=\"lazy\" src=\"https:\/\/employmenthero.com\/uk\/wp-content\/uploads\/sites\/2\/2024\/02\/Blog.png\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/templates\/\" rel=\"tag\">Templates<\/a><\/div>\n\n<h3 class=\"wp-block-post-title\"><a href=\"https:\/\/employmenthero.com\/uk\/resources\/probationary-period-review-template\/\" target=\"_self\" >Probationary Period Review Template for UK Employers<\/a><\/h3>\n\n<div class=\"wp-block-post-excerpt has-text-color has-contrast-2-color has-small-font-size wp-container-content-8\"><p class=\"wp-block-post-excerpt__excerpt\">Download our free probation review template for UK employers and learn about structuring meetings, giving feedback, and navigating probations. <\/p><\/div><\/div>\n\n\n<a style=\"font-style:normal;font-weight:600;\" class=\"wp-elements-9dfcbcb7662772ecb2d671e8976a6c51 wp-block-read-more has-text-color has-violet-500-color\" href=\"https:\/\/employmenthero.com\/uk\/resources\/probationary-period-review-template\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">: Probationary Period Review Template for UK Employers<\/span><\/a><\/div>\n<\/div>\n<a href=\"https:\/\/employmenthero.com\/uk\/resources\/probationary-period-review-template\/\" target=\"_self\" class=\"group-block-link\"><\/a>\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Master every stage of the interview process with our guide for UK hiring managers, from reducing bias to asking the right questions.<\/p>\n","protected":false},"featured_media":45338,"menu_order":0,"template":"","meta":{"inline_featured_image":false,"_lite_auth_enabled":false,"_lite_auth_trigger_method":"scroll","_lite_auth_scroll_percent":25,"_lite_auth_click_element_query":"","exclude_from_algolia":false,"reading_time":"8 min read","display_reading_time":false,"registration_open_datetime":"","registration_close_datetime":"","event_start_datetime":"","event_end_datetime":"","time_zone":"","location":"","link_video":"","video_type":"","file_video":"","download_content_type":"file","download_file":"45339","download_url":"","download_cta_label":"","footnotes":""},"resource-type":[168],"topic":[283,110],"industry":[65,57,55,66,72,35,76,41,77,58,43,67,46,69,40,59,73,70,45,54,47,49,51,68,52,50,64,44,42,53,48,74,75,56,71],"search-tags":[],"audience":[],"business-size":[],"product-tag":[],"funnel-stage":[],"region":[],"pain-point":[],"persona":[],"post_features":[],"class_list":["post-7116","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-type-guides-and-playbooks","topic-hiring-recruitment","topic-people-and-culture","industry-agriculture","industry-automotive","industry-business-consulting","industry-childcare","industry-colleges-and-sporting-clubs","industry-construction","industry-consumer-services","industry-customer-service","industry-early-education","industry-ecommerce","industry-education","industry-entertainment","industry-finance","industry-financial-services","industry-franchises","industry-health-and-fitness","industry-health-services","industry-healthcare","industry-hospitality","industry-it-and-technology","industry-legal","industry-logistics-manufacturing","industry-media-communications","industry-not-for-profit","industry-professional-services","industry-public-relations","industry-real-estate","industry-real-estate-and-strata-management","industry-recruitment","industry-retail","industry-stem","industry-technology","industry-utilities-public-services","industry-veterinary-services","industry-youth-services"],"_links":{"self":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources\/7116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":23,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources\/7116\/revisions"}],"predecessor-version":[{"id":45350,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resources\/7116\/revisions\/45350"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media\/45338"}],"wp:attachment":[{"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/media?parent=7116"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/resource-type?post=7116"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/topic?post=7116"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/industry?post=7116"},{"taxonomy":"search-tags","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/search-tags?post=7116"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/audience?post=7116"},{"taxonomy":"business-size","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/business-size?post=7116"},{"taxonomy":"product-tag","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/product-tag?post=7116"},{"taxonomy":"funnel-stage","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/funnel-stage?post=7116"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/region?post=7116"},{"taxonomy":"pain-point","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/pain-point?post=7116"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/persona?post=7116"},{"taxonomy":"post_features","embeddable":true,"href":"https:\/\/employmenthero.com\/uk\/wp-json\/wp\/v2\/post_features?post=7116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}