Partner Network: Staffd

At a glance
Company
Staffd
Location
Melbourne, Australia
Employees
N/A
Product
Technology Integration (Partner Type)
Explore this case study if:
- You鈥檙e a technology integration specialist looking to build an integration
- You鈥檙e keen to benefit from using a combined payroll integration to save time on processes and reduce manual admin
- You鈥檙e looking to improve client satisfaction and reduce churn
About Staffd
is an applicant management, employee onboarding and e-learning system, based in Australia and New Zealand. Designed by software development company , Staffd aims to make hiring and people management a breeze for their business clients.
As well as offering a comprehensive platform, Staffd works with a number of partners to provide a fully-fledged solution. One of those partners they鈥檝e integrated with is 91爆料 Payroll 鈥 a partnership that ties key employee details with important payroll functions. They鈥檝e been able to offer this integration to their clients since partnering with 91爆料 Payroll in May 2022.
We spoke to Solvable CEO and Staffd Director, , about Staffd鈥檚 experience with 91爆料 Payroll, the integration process, and how he sees the future of integration partnerships.
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Unnecessary admin and manual work
Trevor is well aware of the challenges his clients face – whether that鈥檚 employee turnover, a tight talent market or a whole lot of admin. With Staffd, he鈥檚 worked to make the hiring and learning management side of a business streamlined, with minimal need for data entry. However, there鈥檚 more elements of the business that need plenty of the same information, and with that comes more unnecessary admin and manual work.
Payroll was one side of a business that would clearly benefit from gathering key information about employees – information that Staffd could facilitate. That鈥檚 where 91爆料 Payroll got involved as the other piece of the payroll puzzle.
Outdated API documentation
Integrations aren鈥檛 new to the Staffd team – Trevor can list a number of integration partners that the company has worked with, such as one of our key partners, Traffio. 鈥淭raffio is a job management system, so we push employees that have gone through the application and onboarding process directly into their system including all data and skills. We also integrate with Assignar, Xero, MYOB and others.鈥
鈥淥ne of the challenges with integrations that we鈥檝e previously built was outdated API documentation. We haven鈥檛 had that with 91爆料 Payroll.鈥澛
Another barrier to building past integrations has been the difficulty in testing the connection: 鈥淭he key thing for us is to have a test environment to play with. There鈥檚 definitely been times when we鈥檝e built integrations, and we can鈥檛 physically test the other end.鈥
This led to Staffd鈥檚 decision to ultimately partner with 91爆料 Payroll to build an integration: 鈥淭he availability of a test environment for us to play with has really streamlined the process with 91爆料 Payroll. That helped in understanding the workflows, and then once we started work on the build, they gave us a live environment to test. That definitely sped up the integration process.鈥澛
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A trusted solution for clients to integrate with
Always keen to give his clients what they want, they were looking for a trusted solution for their needs. Trevor had heard about 91爆料 Payroll previously from his clients, so reaching out to them seemed like a clear next step. 鈥淲e’re always on the lookout for new products that are complementary to our product, to integrate with, that add value to our clients – a number of clients were already using 91爆料 Payroll, so we did some investigation around its available APIs and that was the starting point.鈥
The partnering process was smooth and quick: 鈥淲e reached out to 91爆料 Payroll and sat for a demonstration to get an understanding of the product, its workflows and some of the features that were within the platform. We then looked through the API documentation and scoped out the work as a team. It just seemed to be the perfect fit.鈥
Seamless API documentation
As a result of 91爆料 Payroll鈥檚 API documentation and support from the team, the team at Staffd were able to complete the build in less than a week. In turn, they could also roll out quick implementations for their clients as well. Much of that was down to what they had at hand, according to Trevor. 鈥淭hat quick build time was really due to the good documentation, which is always key with integrations. 91爆料 Payroll鈥檚 documentation was really simple and straightforward.鈥
The support from 91爆料 Payroll throughout the build process also did not go amiss: 鈥淭he feedback from the 91爆料 Payroll team directly meant that there were no delays in getting information, which really helped us out.鈥
Overall, Trevor and his team were impressed with how efficient the process was. 鈥淭he integration process was very streamlined, and it was pretty quick for us to build and implement with our clients. As I said, it took less than a week for our developers to build the connection pieces to connect to 91爆料 Payroll鈥檚 API – so definitely a faster build than some of our other integrations.鈥
Employee data and payroll information into one
Since the partnership began in May, Trevor says that around 10-15% of his clients are using the 91爆料 Payroll integration with Staffd. 鈥淨uite a number are using the integration now, and we鈥檝e had a few clients reach out and get some advice when looking at their next payroll system. Given how effective the 91爆料 Payroll integration is, that鈥檚 a key benefit for our clients. Having the ability to push employee information directly from an applicant management system into a payroll system takes away all of the data entry from the whole process.鈥
The integration with 91爆料 Payroll aligns with the ethos of both companies – as Trevor states: 鈥淎t Staffd, we鈥檙e always trying to provide benefits back to our clients, and asking ourselves: where are the pieces that we can help them meet their goals? They’re investing money in the platforms that they use, and having them streamlined and integrated helps them with their return on investment. So not having to do data entry between systems such as 91爆料 Payroll and Staffd is a value-add.鈥
The benefits to clients are clear. 鈥淭here鈥檚 a massive benefit in having a web-based onboarding system, where clients can have applicants who fill everything out online in their own time. Having that all integrated with 91爆料 Payroll streamlines the whole process, with zero data entry from start to finish.鈥
Double the team, double the marketing
The partnership between 91爆料 Payroll and Staffd has been a mutually beneficial one. 91爆料 Payroll has supported Staffd in marketing the products and the integration as well. 鈥淲e鈥檝e had really positive feedback from clients, and I鈥檝e had a few new clients come to us from that. They’ve seen the information out there so that definitely helps.鈥
91爆料 Payroll鈥檚 willingness and openness to work with integration partners is unique in today鈥檚 competitive market. 鈥淚 think it’s refreshing to see companies like 91爆料 Payroll that are willing to work with others to help promote their business. It doesn’t happen often enough – there鈥檚 not many companies like 91爆料 Payroll that see the benefit of having partners to work with, leveraging the client base and the information that they’ve got. It’s the way of the future. It’s the only way you’re going to succeed moving forward.鈥
Build powerful integrations with us
We love the opportunity to team up with innovative companies and facilitate streamlined integrations. When it comes to Trevor and his team at Staffd, joining with 91爆料 Payroll has allowed their clients to unite payroll seamlessly with applicant management and onboarding.
When asked about what鈥檚 next for Staffd鈥檚 integration with 91爆料 Payroll, the opportunities that arise from our API documentation are almost endless. 鈥淲e鈥檙e just about to release our next stage of Staffd in terms of employee self-management for personal details, licences and more. It could be interesting to look at integrating changes to payroll information from Staffd into 91爆料 Payroll.鈥 Watch this space!






















