Medical Receptionist – Permanent –32 hours per week
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The Pegasus Health 24 Hour Surgery (24HS), a division of Pegasus Health, is committed to providing high quality, 24 hour urgent medical and accident care to the people of Canterbury in our facility at 401 Madras Street.
Our reception team have provided front-line services for Cantabrians for over 35 years, we are proud to deliver high quality customer service 24 hours a day, every day of the year.
Kotāuakemahi | What you will be doing
Working as part of a committed team of receptionists you will be thefirstpointof contact forall ofour patients as they arrive at the 24HS. You will meet customer service needs with an understanding ofequitableoutcomes within the healthcare sector. You will:
- Provide excellent customer service by welcoming patients;demonstratingyour interpersonal and communication skills
- Undertake data entry and other administrative duties including ACC claims, digitalfilingand banking.
- Book appointments and co-ordination of house visits
- Conduct identity verification, taking payments and invoicing
This position will work a range of shifts over a 24/7 working window (including public holidays) the shifts are broken down into (Day/Evening/Night).
Kongāpūkengaōu| What you will bring
- Ability to handle a busy work environment and work effectively at a fast pace whilstremainingcalm under pressure
- A sound cultural awareness and sensitivity towards patients and their families
- Highly developed organization, time management,prioritizationand multi-tasking skills
- Excellent computer and keyboard skills and an ability to learn new systems quickly
- Fast thinker who can effectively problem solve and is solutions focused
- Demonstrates empathy and the ability to connect withdifferent typesof people
- An understanding of the confidential nature of healthcare
- Experience usingIndiciwould be an advantage
- A fun positive personality who enjoys working in a team environment and supporting their peers
Kotāmātouekawemainei| What we offer
Pegasus Health offers an opportunity to be part of a continually improving, people-centeredhealth service in a dynamic work environment with a unique and vibrant work culture.
- Friendly and Supportive Team
- Penal rates where applicable
- A range of wellness benefits
Mepēheatetukutono| How to apply
For a full copy of the position description, click on the “Apply for this job” button and visit our website.
All applications must besubmittedthrough our website.
Applicantsrequire New Zealand Residency or have a current valid New Zealand Work Visa, a copy of which must be included with your application.
Feel like youdon’tmeet every single requirement of the job description?
Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification. At Pegasus Health, we are dedicated to building a diverse, inclusive, and authentic workplace, so ifyou’reexcited about this role but your experiencedoesn’talign perfectly with every qualification in the job description, we encourage you to apply anyway.
For further information about the role please contactdeborah.cherry@pegasus.health.nz
