AsÌýweÌýenterÌýan exciting newÌýchapterÌýofÌýourÌýABIÌýjourney,Ìýwe are seekingÌýa casualÌýSales andÌýDesignÌýConsultantÌýtoÌýsupportÌýourÌýnewÌýshowroom inÌýMarrickville, Sydney.ÌýÌý
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You willÌýbe responsible forÌýmaximising sales, managing customer relationships, processing orders, andÌýfacilitatingÌýdesign consultations. This role requires collaboration with internal teams, providing support to customers across multiple channels, andÌýdemonstratingÌýflexibility in a dynamic, customer-focused environment.Ìý
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What you will be doing:Ìý
- Foster a commitment to ABI Interiors mission, vision, and values while promoting an inclusive environment.Ìý
- AssistÌýin driving sales performance byÌýidentifyingÌýand converting opportunities across various channels, including in-person, phone, email, chat, and online platforms.Ìý
- Provide a high standard of customer service, ensuring a positive end to endÌýcustomer experience through expert advice and product knowledge.Ìý
- Serving as the first point of contact for customers, taking the time to understand theirÌýneedsÌýand confidentlyÌýassistingÌýor guiding them to deliver a smooth, professional experience.Ìý
- Work to grow and maximise sales, leads and opportunities.Ìý
- Build andÌýmaintainÌýtrusted relationships with key consumer accounts and customerÌýÌý
- Conduct sales and design consultations to deliver a consistent and seamless ABI sales and design experience.Ìý
- Provide proactive and professional collaboration with all customers,ÌýteamsÌýand departments.Ìý
- AssistÌýother team members and stakeholders with salesÌýenquiries.Ìý
- UndertakeÌýad hocÌýtasks and projects as appointed by management.ÌýÌý
- Manage special projects and administrative tasks.Ìý
- AvailabilityÌýto work to maximise the ABI experience over 7 days, in various locationsÌý
whereÌýrequired.Ìý
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AboutÌýYou:ÌýÌý
- Strong experience in customer facing and sales environments.Ìý
- Excellent customer service, sales skills, and strategic problem-solving abilities.Ìý
- Ability to provide expert advice and exceptional service to all customers via phone, email, and in person.Ìý
- Proven ability to manage administrative tasks and customer follow-ups accurately.Ìý
- Experience usingÌýCRMÌýplatforms, inventory management systems, and scheduling tools.Ìý
- Able to work independently with a proactive, self-driven approach.Ìý
- Demonstrate a positive, team-oriented mindset and a collaborative attitude.Ìý
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What we can offer you:Ìý
- Work-life balance with varied shifts between 9:00amÌý–Ìý5:00pm Monday toÌýSaturday.ÌýÌý
- Access to ongoing professional development,ÌýadditionalÌýtraining, and support.ÌýÌý
- Opportunities to collaborate with internal and external stakeholders.ÌýÌý
- Full-time role with a rotating roster, ensuring balanced coverage across operations.Ìý
- Positive team culture.ÌýÌý
- Generous companyÌýperks.ÌýÌý
- Focus on work-lifeÌýbalance and personal wellbeing.Ìý
- Beautiful newÌýshowroom workingÌýenvironment.ÌýÌý
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This role is ideal for a proactive and organised professional who thrives in a dynamic,Ìýcustomer-focused environment. Delivering exceptional service, guiding clients through theÌýdesign process, and supporting the sales journey from consultation to completion.ÌýÌý
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If this opportunity feels like the right fit for you, we encourage you to apply with yourÌýresumeÌýandÌýcover letter,Ìýhighlighting howÌýyouÌýcanÌýcontribute to our team and culture.Ìý
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About ABI Interiors:Ìý
ABI Interiors is an Australian family business that wasÌýestablishedÌýin 2016 after recognising a gap in the market for high-quality, coloured architectural hardware.Ìý
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Today, we pride ourselves onÌýdesigning and developingÌýa comprehensive range ofÌýÌý
everyÌýday-useÌýproducts. These products include (not exclusively) bathroom, kitchen, household, residential,Ìýand commercialÌýfixturesÌýand fittings that are of an exemplary standard. Our in-house Research and DevelopmentÌýTeam usesÌýcutting-edgeÌýtechnology to actualise simplicity, longevity, and durability as the foundation for our designs.Ìý
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OurÌýpromise of quality extends beyond our product offering. We adoptÌýa holistic approach, meaning we strive to uphold excellence across every touchpoint of the ABI Interiors experience.ÌýÌý
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Guided by quality, trust, innovation, passion, and responsibility, our team all share the same belief and commitment thatÌýby enriching spaces we can enrich lives.Ìý
