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91±¬ÁÏ Australia
91±¬ÁÏ Australia
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Employment OS for your Business

Employment OS for Job Seekers

Area Manager

Operations CSM Team • Perth, Western Australia 6000, Australia • Full-time
AI Job Summary
  • At least 2 years’ experience in the cleaning industry at supervisory level or higher.
  • Experience managing client service and building long-term relationships for retention.
  • Fluent in written and spoken English with excellent communication skills.

Role Type

Permanent • Full-time • Mid-level Senior

Description

International Commercial Cleaning company is in search of a hands-on Area Manager to join our Perth team. The emphasis of this role is to ensure client satisfaction – ultimately ensuring long-term client retention.

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On a day-to-day basis, you will be responsible for

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·Client service management

·Managing a portfolio of clients & building excellent long-term client relationships

·Managing complaints & disputes

·Cleaning team training & management

·Conducting new contract start-ups and implementations

·Conducting Site Audits & Risk Assessments

·Inspecting completed work & ensuring rectification of non conforming work is carried out promptly

·Previous experience in the cleaning industry at a supervisory level of at least 2 years or more is required.

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To be successful in this position, you MUST;

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·Be fluent in both written & spoken English and have EXCELLENT communication skills

·Be an Australian permanent resident/citizen or have the right to work in Australia indefinitely

·Be pro-active in trouble shooting and providing workable solutions

·Be able to think and act quickly & use your common sense

·Take pride in your work and have outstanding personal hygiene & presentation

·Be comfortable with technology

·Be skilled in all aspects of commercial cleaning

·Be flexible with working hours

·Be highly organised, self motivated and a have a structured and systematic work ethic

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In return, you will be remunerated with:

A competitive base salary + Super

A fully maintained company car

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Please apply with your resume and cover letter.