- At least 2 years’ experience in the cleaning industry at supervisory level or higher.
- Experience managing client service and building long-term relationships for retention.
- Fluent in written and spoken English with excellent communication skills.
Role Type
Description
International Commercial Cleaning company is in search of a hands-on Area Manager to join our Perth team. The emphasis of this role is to ensure client satisfaction – ultimately ensuring long-term client retention.
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On a day-to-day basis, you will be responsible for
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·Client service management
·Managing a portfolio of clients & building excellent long-term client relationships
·Managing complaints & disputes
·Cleaning team training & management
·Conducting new contract start-ups and implementations
·Conducting Site Audits & Risk Assessments
·Inspecting completed work & ensuring rectification of non conforming work is carried out promptly
·Previous experience in the cleaning industry at a supervisory level of at least 2 years or more is required.
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To be successful in this position, you MUST;
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·Be fluent in both written & spoken English and have EXCELLENT communication skills
·Be an Australian permanent resident/citizen or have the right to work in Australia indefinitely
·Be pro-active in trouble shooting and providing workable solutions
·Be able to think and act quickly & use your common sense
·Take pride in your work and have outstanding personal hygiene & presentation
·Be comfortable with technology
·Be skilled in all aspects of commercial cleaning
·Be flexible with working hours
·Be highly organised, self motivated and a have a structured and systematic work ethic
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In return, you will be remunerated with:
A competitive base salary + Super
A fully maintained company car
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Please apply with your resume and cover letter.
Australia
New Zealand
United Kingdom
Canada
Singapore
Malaysia
