- Minimum 2 years’ cleaning industry experience at a supervisory level.
- Proven experience managing client service, complaints, and ensuring client satisfaction/retention.
- Mandatory experience in stripping/sealing, carpet cleaning, tile & grout, window cleaning, and commercial cleaning.
Role Type
Description
International Commercial Cleaning company is in search of a hands-on Project Cleaning Supervisor to join our Perth team. The emphasis of this role is to ensure client satisfaction – ultimately ensuring long-term client retention.
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On a day-to-day basis, you will be responsible for
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- ·Client service management
- ·Managing complaints
- ·Cleaning team training & management
- ·Conducting Risk Assessments
- In conjunction with Contract Manager and Area Manager allocate manpower
- ·Inspecting completed work & ensuring rectification of non conforming work is carried out promptly
- ·Previous experience in the cleaning industry at a supervisory level is required.
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To be successful in this position, you MUST;
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- ·Be fluent in both written & spoken English and have EXCELLENT communication skills
- ·Be an Australian permanent resident/citizen or have the right to work in Australia indefinitely
- Recent experience in stripping and sealing, carpet cleaning, tile and grout, window cleaning and all aspects of commercial cleaning is mandatory for this role.
- ·Be pro-active in trouble shooting and providing workable solutions – if you see a job that isn’t up to AMC standard you must know how to fix it
- ·Be able to think and act quickly & use your common sense
- ·Take pride in your work and have outstanding personal hygiene & presentation
- ·Be comfortable with technology
- ·Be skilled in all aspects of commercial cleaning
- ·Be flexible with working hours – there will be night work involved
- ·Be highly organised, self motivated and a have a structured and systematic work ethic
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In return, you will be remunerated with:
A competitive base salary + Super
A fully maintained company car
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Please apply with your resume and cover letter.
Australia
New Zealand
United Kingdom
Canada
Singapore
Malaysia
