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Back of House Manager (Live Performances)

Venue Managers • Sydney, New South Wales 2000, Australia • Full-time
AI Job Summary
  • Minimum 3 years in venue operations, event management, hospitality management or live entertainment.
  • Demonstrated experience managing teams in a high-volume event environment, incl. casual staff and contractors.
  • Proven experience leading backstage/BOH operations and coordinating artist, promoter and touring crew requirements.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

About Us:

Century Venues Group is a live entertainment producer, festivalpresenterand the operator of a suite of venues that includes theEnmoreTheatre, Metro Theatre, the Factory Theatre complex, the Sydney Comedy Store and The Concourse Performing Arts Centre Chatswood. With a rich history of producing concerts, theatre shows, comedy festivals, and more, we pride ourselves on creating unforgettable experiences for audiences. We areseekinga skilled and passionate Back of House Manager to join our dynamic team and help bring our productions to life.

About the Role:

Reporting to the Venue Manager, the BOH Manageris responsible forcoordinating all backstage and operational activities, ensuring artists, crew,promotersand venue staff receive exceptional support whilemaintainingthe highest standards of safety,efficiencyand professionalism.

This is a hands-on leadership role requiring strong event operations experience, excellent communicationskillsand the ability to thrive in a fast-paced live entertainment environment.

Our Back of House Staff are the venues first point of contact for touring parties and hirers and need to have impeccable customer service and hospitality skills. The successful candidate will have a “can do” attitude andbe responsible foroverseeing all technical applications and Back of House requirements on ashow by showbasis for the venue.

The ideal candidate for Back of House Management will have a minimum 3 years in the live event industry, a sound understanding of key elements of live production such as Audio, Lighting, Stage management and excellent verbal and written communication skills.

Key Responsibilities

  • Lead all backstage and back-of-house operations during events.
  • Coordinate artist,promoterand touring crew requirements.
  • Manage dressing room allocations,hospitalityand artist amenities.
  • Oversee venue bump-ins, bump-outsand operationallogistics.
  • Coordinate loading dock schedules and venue access requirements.
  • Ensure compliance with WHS policies, venueproceduresand industry regulations.
  • Manage casual event staff,contractorsand backstage personnel on site.
  • Work closely with Production, Staging, Front of House, Security and Venue Management teams.
  • Maintain backstage facilities,equipmentand operational resources.
  • Prepare operational reports and contribute to continuous improvement initiatives.
  • Assistwith emergency management procedures and incident reporting.

Skills & Experience

  • Minimum 3 years’ experience in venue operations, event management, hospitalitymanagementor live entertainment.
  • Demonstrated experience managing teams in a high-volume event environment.
  • Strong understanding of backstage operations and eventlogistics.
  • Knowledge of technical production,stagingor venue infrastructure.
  • Exceptionalorganisationaland problem-solving skills.
  • Ability to remain calm under pressure and make effective decisions in real-time.
  • Strong interpersonal skills with the ability to build relationships with artists,promotersand stakeholders.
  • Experience with WHS compliance and risk management.
  • Flexible availability, including evenings,weekendsand public holidays.

What We Offer

  • Opportunity to work within one of Australia’s leading entertainmentorganisations.
  • Access to a diverse range of live music,comedyandspecial events.
  • Dynamic and collaborative team environment.
  • Career development opportunities across a broad portfolio of venues and events.
  • Competitive salarypackagecommensuratewith experience.

How to Apply

Pleasesubmit:

  • A current resume
  • A cover letter outlining your relevant experience and interest in the role

Century is committed to creating an inclusive workplace and encourages applications from candidates of diverse backgrounds and experiences.