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91±¬ÁÏ Australia
91±¬ÁÏ Australia
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Customer Service Representative (Driver)

Logistics NSW • Artarmon, New South Wales 2064, Australia • Casual
AI Job Summary
  • Hold a valid Australian driver’s licence.
  • Strong customer service focus; industry experience welcome.
  • Use GPS and traffic apps to drive to and from customer locations.

Role Type

On-site • Temporary • Casual • Associate

Description

Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.Ìý

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We’re looking for reliable, customer-focused drivers to join our team. You’ll deliver and collect vehicles, ensure they’re spotless, and create a great handover experience — all while helping customers get back on the road after an accident.Ìý

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About CompassÌý

Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple:ÌýReduce the InconvenienceÌýfor customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.Ìý

We live our values every day:Ìý

  • Care & PassionÌý– to deliver outstanding service the way we’d want to be treatedÌý
  • CourageÌý– to be empowered and make informed decisionsÌý
  • Can DoÌý– a proactive mindset focused on solving problems and improvingÌý
  • TrustÌý– to be counted on to do the right thing in all relationshipsÌý

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What You’ll Be DoingÌý

You’ll play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:Ìý

  • DrivingÌývehicles to and from customer locations using GPS and traffic appsÌý
  • Delivering, collecting, washing, and preparingÌývehiclesÌýperÌýcompany procedures and standardsÌý
  • ConductingÌývehicle inspections and reportingÌýfaults, damage, or maintenance requirementsÌý
  • FollowingÌýsafety, traffic, and vehicle care protocolsÌý
  • WorkingÌýwith your branch team to support daily schedules and customer needsÌý

What You’ll BringÌý

  • A valid Australian driver’s licenceÌýÌý
  • A strong focus on customer service — any industry experience welcomeÌýÌý
  • Good communication, reliability, and team spiritÌýÌý
  • Physically fit and able to wash, clean, and move vehicles safelyÌýÌý
  • Well-presented and professional in appearanceÌýÌý
  • Confident using mobile devices or tablets for basic data entryÌýÌý
  • Previous driving or vehicle-handling experience is a bonus, not requireÌý

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Why Join CompassÌý

Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You’ll also enjoy a range of benefits, including:Ìý

  • Career development – many of our team membersÌýadvancedÌýinto senior roles across the businessÌý
  • 12 weeks paid parental leaveÌý
  • Access to the Employee Assistance Program (EAP) – confidential support whenÌýneededÌý
  • Make a Difference Leave – one paid day per year to support a community causeÌý
  • Learning and development days to support your growthÌý
  • Team-building events and activities to strengthen connection and cultureÌý
  • Exclusive discounts and offers through our business and HR partnersÌý

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Ready to Apply?Ìý

ClickÌýQuick ApplyÌýand upload:Ìý

  • YourÌýresumeÌý
  • A shortÌýcover letterÌýtelling us why this role suits youÌý

We value diversity and encourage applications from people of all backgrounds.Ìý

Company Overview

Our Vision is to be the most respected and trustworthy mobility solutions provider to a wide range of businesses and customers. We believe in creating a trusted and caring environment for each other, fostering an empowering experience that extends to every customer and partner we work with. At Compass, we offer a fast-paced, flexible environment that fosters growth and rewards dedication. We provide diverse career paths across our nationwide locations and offer exceptional opportunities for learning and development. Our focus on attracting and retaining talented individuals revolves around setting them up for success. This is why our people join us and why they stay as over half of our team have been with us for more than 6 years. Join us to embark on a career of meaningful work that will challenge you and where you can make a difference.