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About the Role

D1 Store is one of Australia’s leading DJI resellers. We hold ourselves to a high standard — we represent one of the world’s top technology brands, and that shows in who we hire.

We’re looking for a Product Specialist for our Carindale store. This is a customer-facing sales role. You’ll be on the floor helping customers find the right product, hitting your KPIs, and contributing to the team’s overall performance.

What You’ll Do

• Engage customers and guide them through our product range to find the right solution for their needs
• Drive sales and consistently meet individual KPIs
• Contribute to team targets — not just your own numbers
• Maintain product displays and keep the floor well-organised
• Handle customer inquiries and resolve issues professionally, including complaints
• Support new staff with product knowledge as needed

What We’re Looking For

Experience

• Around 1 or more years of retail experience, ideally in consumer electronics

Track Record

• Demonstrated history of hitting KPIs in previous roles
• Evidence of contributing to team performance, not just individual output
• Personal goals or achievements that show you’re motivated beyond the minimum

Core Values

• Results-oriented — you understand what matters in a sales role and focus on it
• Sense of urgency — you’re proactive, you follow through, and you don’t leave things half-done
• Attention to detail — you get the basics right every time, and you speak up when something’s off
• Never assume — you seek to understand before acting, and you communicate clearly to avoid misunderstandings
• Consistent — you show up the same way every day and follow through on commitments
• Always learning — you’re actively looking to improve yourself and the people around you

Skills

• Proven ability to sell — you solve customer problems through the right product recommendation
• Strong problem-solving and critical thinking
• Customer-first mindset — the person in front of you is the priority
• Able to handle pressure — busy periods like EOFY, Black Friday, and Boxing Day don’t faze you
• Can manage multiple customers simultaneously without dropping the ball

Personality

• Enthusiastic about technology and genuinely interested in the DJI product range
• Warm, positive, and welcoming — customers should feel it immediately
• A team player who fits into a performance-driven culture

Practical Requirements

• Available for casual hours including weekends and public holidays
• Comfortable working solo when needed

Why D1 Store

We’re a growing national retailer with stores across NSW, VIC, QLD, and WA. We invest in our people and we promote from within. If you’re serious about a career in retail and want to work with products that genuinely excite you, this is the right environment.