We are seeking a Residential Support Worker within our Client and Residency Management team! This role isÌýaÌýSCHADSÌýLevelÌý4.1Ìýto 4.4Ìý($90,738 – $97,634 pro rata, pay point dependent on experience, plus 12% superannuation and up to $15,990 salary packaging). This is aÌýpart-time (0.6)Ìýmax term (6 months)Ìýcontract.Ìý
About the roleÌýÌý
Working as part of a dynamic team, the Residential Support WorkerÌýassistsÌýthe work of refuge family violence case managers to implement goals and meet needsÌýidentifiedÌýin client case plans. The Residential Support Worker has the primary responsibility toÌýassistÌýin the coordination and delivery of practical support and resources for women and children in refuge accommodation, experiencing family violence and trauma. The role also requires identifying community resources and linking clients to community-based activities and services.Ìý
Key responsibilities:Ìý
- Providing a safe and empowering environment for all residentsÌýresidingÌýwithin the refuge.ÌýFacilitating intake and induction of new clientsÌý
- Providing an after-hours response to the women and children onsite asÌýrequiredÌý
- Liaising with case workersÌýregardingÌýsafety concerns or risk issuesÌýidentifiedÌýor reportedÌý
- Work collaboratively with team members to support victim survivors to reach their goals, which could include relocationÌýassistanceÌý
- AssistingÌýclients with daily living requirements with a focus on safety and wellbeing.Ìý
- Be the first point of contact for general enquiries from residents and other services.Ìý
- Providing domestic dutiesÌýassistanceÌýfor clients (e.g. ShoppingÌýassistance, preparation of units andÌýassistingÌýwith transportation to appointmentsÌýÌý
- Collaborating with Team Leader and Case Managers to run activities on site thatÌýassistÌýclients with the coordination and accessibility to a range of community services Leading the implementation of emergency procedures in the refuge and security related mattersÌýÌý
About youÌýÌý
EssentialÌýÌý
- Meet the Minimum Mandatory Qualifications as perÌýRecommendation 209.Ìý
- Working with Children’s checkÌý
- Police check (and international police check if lived overseas for a year or more in the last 10 years)Ìý
- Relevant experience in social service environmentÌýÌý
- Knowledge of the social services environmentÌýÌý
- Skills in engaging with the specified client group;ÌýdemonstratedÌýcapacity to build effective relationships with clients based on social work, youthÌýworkÌýand psychologically informed environmentsÌý
- Competent to work solo whenÌýrequiredÌýand respond effectively to critical incidents in a safe mannerÌý
- Be available to work on a set roster and be flexible withÌýadditionalÌýavailability.Ìý
DesirableÌýÌý
- Demonstrated skills in engaging & working with victim survivors with complex support needs including AOD, mental health, out of home care and adolescent violenceÌý
- Assessment skills and knowledge of a range of theories including attachment, trauma, child and adolescent development and strengths-based approachesÌý
- Demonstrated capacity to time manage within a crisis setting whilesÌýmaintainingÌýrequired documentation and IT systems to DHHS and organisational standardsÌý
Ìý
GenWest is a child safe organisation. We screen all applicants according to child safe standards throughout the recruitment process. All successful candidates will alsoÌýbe requiredÌýto provide current police check and Working with Children Check (WWCC).Ìý
We are actively hiring for this role, so apply ASAP; applicants will be interviewed as suitable applications are received and the vacancy may be filled before closure date ifÌýan appropriate candidateÌýisÌýidentified. All applications will close COBÌý1stÌýJuneÌý2026.ÌýÌý
To apply, please click the Apply button.Ìý
Should you have any questions or queries please emailÌýrecruitment@genwest.org.auÌýÌý
