Ready to leave a lasting impact on Australia’s health industry?
Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United, Good Humans,Brave, and Awesome.
For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems
About the Role
We are seeking for an Infrastructure & Platform Lead to join our Adelaide team. You will be responsible for combining hands-on technical work with team coordination, mentoring, and operational ownership. Designing, building, and maintaining the foundational platforms that power the company’s software products.
Key Responsibilities
- Lead by example demonstrating strong organisation, structure, and attention to detail.
- Monitor infrastructure performance, health and availability across network, compute, storage and platform services, investigating and resolving operational issues.
- Monitor infrastructure capacity and utilisation, identifying trends and implementing proactive capacity planning to ensure performance, scalability and availability.
- Implement and managing network security measures, including access control, authentication, encryption and intrusion detection/prevention.
- Develop organisational capabilities, processes and procedures for automation and continuous integration of build, packaging, testing, security and deployment.
- Contribute to the evolution of HAMBS infrastructure and platform architecture to support scalability, security and operational efficiency.
- Lead the HCS Infrastructure and Platforms Team, allocating responsibilities as appropriate.
- Coaching and mentoring of staff particularly, relating to Infrastructure and Platforms function.
- Manage team performance ensuring clear expectations are set and appropriate performance and development plans are agreed and actioned.
About You
- Tertiary level qualifications in IT or related discipline (desirable), or relevant experience (essential).
- Previous people leadership experience.
- Proven expertise in IT technologies, including but not limited to Windows Server, VMware, SQL Server, and IaaS-based cloud services.
- Experience with Infrastructure-as-Code (IaC) tools and exposure to DevOps methodologies (desirable).
- Experience with scripting and automation.
- Strong customer service orientation with a commitment to delivering high-quality support.
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
- High-level communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Enjoy improving systems, strengthening processes, and creating structure
- Most importantly, you areɱdz,Brave, and a Good Human!
Employee Benefits
- Flexible working options, both onsite and remote.
- Paid volunteer and wellbeing leave, with the option to purchase additional leave.
- Salary sacrificing and novated lease options.
- Access to an online learning system and world-class internal and external training sessions.
- Study leaves and a study support program.
- Internal employee referral program.
As part of the recruitment process, candidates will need to complete satisfactory verification checks, including but not limited to a National Police Clearance Certificate, appropriate rights to work in Australia, and reference checks.
Our HR team and hiring managers kindly request no unsolicited resumes or approaches from recruitment agencies.
