91±¬ÁÏ

Launched in 2013, Industry Beans is an award-winning specialty coffee roaster, café operator,ÌýwholesaleÌýand retail brand. From grassroots beginnings, Industry Beans has grown into a refined coffee brandÌýoperatingÌýacross Melbourne, Sydney and Brisbane through hospitality, wholesale and direct to consumer channels. The Industry Beans Group proudlyÌýoperatesÌýtwoÌýadditionalÌýleading brands in the coffee industry.Ìý

Ìý

About This Role:Ìý

The eCommerce SpecialistÌýis responsible forÌýbest-practice eCommerce management within the Shopify Plus environment and surrounding apps for three unique sites. ÌýWorking as part of an experienced, agile marketing team, the role offers variety in recurring tasks and contribution to projects and campaigns. The right person for this role will have experience working within Shopify, a strong understanding of eCommerce performance metrics, and excellent attention to detail. Ìý

It’sÌýa hands-on and varied role which requires the successful candidate to be on the tools working as part of a team.ÌýThe right person for this role will be a skilled ecommerce professional with experience in platform management, product management, subscription programs, promotional strategies and analytics and reporting.Ìý

This role offers the opportunity to:Ìý

• Be part of a supportive and engaged teamÌý
• Enjoy Wellness benefitsÌý
• Benefit from flexible working arrangementsÌý
• Grow within an innovative,ÌýexcitingÌýand fast-moving companyÌý
• Drink unlimited coffee! Ìý

Key Responsibilities:Ìý

• Own the day-to-day management of our Shopify Plus websites, ensuring content, products and user journeys areÌýaccurate, engaging and up to date.ÌýÌý
• Manage our Shopify ecosystem, including apps,ÌýintegrationsÌýand new platform features to deliver a seamless customer experience.ÌýÌý
• Take ownership of our coffee subscription programs, optimising customerÌýacquisition, retention,Ìýand lifetime value.Ìý
• Create and manage product listings,ÌýcollectionsÌýand seasonal product launches across multiple online stores.ÌýÌý
• Execute on-site promotions,ÌýcampaignsÌýandÌýspecial offers, working closely with Marketing and Customer Service teams.ÌýÌý
• Monitor website performance, report on key eCommerceÌýmetricsÌýand use data toÌýidentifyÌýopportunities for growth.ÌýÌý
• Coordinate with developers and external partners to troubleshoot issues, implement newÌýfunctionalityÌýand deliver website enhancements.ÌýÌý
• DriveÌýCROÌýbyÌýidentifyingÌýUX enhancements,Ìýusing heatmapping and analytics,Ìýimplementing A/B tests.ÌýÌý
• Be a collaborative member of our Marketing team, bringing strong organisation, attention to detail and a passion for delivering exceptional online shopping experiences. Ìý

Ìý

You’llÌýbe perfect for this job if you have:Ìý

• 2+Ìýyears experienceÌýin a similar roleÌý
• HighÌýattention to detailÌý
• Experience working with ShopifyÌýPlusÌý
• Experience managing subscriptionsÌýplatformsÌý
• Experience inÌýmanaging eCommerce apps and integrationsÌý
• A degree in Business, Marketing or CommerceÌý
• Experience in consumable products would be a bonusÌýÌý
• A genuine love for coffeeÌý

 Ìý

Please apply with a cover letter detailing yourÌýrelevantÌýexperience in theÌýpositionÌýresponsibilitiesÌýoutlined above. We look forward to hearing from you!Ìý