Location: Melbourne, Sydney or Brisbane.
About the Role
We are seeking a Medical Indemnity Claims Advisor to join our Claims Experience team. This is a unique opportunity for a legally trained or claims professional with experience in medical indemnity, insurance or health law who is looking for meaningful and diverseÌýwork.
In this role, you will support our members through a wide range of matters, from providing earlyÌýadviceÌýand careÌýthrough to managing complex orÌýlitigated claims. You will play a key role in guiding outcomes that are fair, balanced and in the best interests of our members.
Key Responsibilities
- Provide clear advice to members on medical indemnity and healthcare-related claims matters
- Ensure members feel supported through the claims process
- Develop proactive claims management strategies to support optimal outcomes
- Guide and contribute to settlement strategy, dispute resolution and negotiation processes
- Manage a complex and varied caseload, ensuring high-quality and accurate case management
- Attend mediations, settlement conferences and stakeholder meetings in support of members
- Build trusted relationships with members, legal representatives and internal stakeholders
About You
You bring experience in medical indemnity, insurance claims, legal practice or a regulatory environment and you are comfortable navigating complex and sensitive matters.
You will also have:
- Experience managing a complex caseload with competing priorities
- Working knowledge of personal injury, health, employment or insurance law
- Strong communication and stakeholder management skills
- Confidence in negotiation and influencing outcomes
- A collaborative, pragmatic and member-focused approach
This role will particularly appeal to private practice lawyers who enjoy health or insurance law but are seeking a more balanced, purpose-led environment without billable hour pressure.
Growth & Development
As a mutual organisation,ÌýMIPSÌýdoes not operate with billable targetsÌýor traditional promotion structures, we are deeply committed to meaningful, long-term professional growthÌýas well as a collegiateÌýenvironment.
This role offers:
- Exposure to a broad national portfolio across multiple jurisdictions
- Varied, interesting and intellectually engaging work
- A highly supportive and experienced team environment
- Ongoing development through aÌýframework that recognises skills and experience progression
What We Offer
- Flexible and hybrid working arrangements
- Opportunities to work remotely within Australia for periods of time
- Paid professional subscriptions
- Structured learning and development support
- Education assistance and on-demand learning programs
- Wellbeing initiatives and employee support programs
- Volunteer leave
- Novated leasing options
- Healthcare partnerships and employee benefits
- A genuinely supportive, collaborative and people-first culture
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Why MIPS?
At MIPS, we protect healthcare professionals so they can focus on caring for others. Our ambition is to be an industry leader in member-first protection, advice, and support.
We live by our values:
Working together | Have fun | Own it | Make a difference | Embrace challenge #JoinMIPS
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