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Join Our Team at New Litho Group:

Neo, Eastern Press, Valiant Press, and Doculink are proud brands under the New Litho Group, a leading force in print marketing solutions and manufacturing with roots stretching back four generations. With close to 100 dedicated team members across operations in New South Wales and Victoria, we are a growing group focused on delivering exceptional quality through continually improving processes and cutting-edge technology.

We are seeking an Account Manager to join our team. The successful candidate will be responsible for managing and maintaining relationships with our clients, ensuring their satisfaction and retention. The Account Manager will work closely with our sales team to identify new business opportunities and develop strategies to grow our client base.

Key Responsibilities:

• Build and maintain strong relationships with clients, acting as their primary point of contact
• Understand clients’ needs and objectives, and develop strategies to meet their goals
• Collaborate with sales team to identify new business opportunities and develop proposals
• Manage client accounts, including contract negotiations
• Monitor client satisfaction and address any issues or concerns in a timely manner
• Provide regular reports and updates to clients on project status and progress
• Stay up-to-date on industry trends and developments, and provide insights and recommendations to clients

Ideal Candidate:

• 3+ years of experience in account management or a related field. Prior Print Indrustry experience would be an added bonus.
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in CRM software (Hubspot)

What We Offer at New Litho Group:

Joining the New Litho Group means becoming part of a community that values every individual contribution. We are committed to fostering a workplace that is supportive, focused on quality, and offers real opportunities for growth.

Opportunities for professional development, including training in specific software, workflow tools, and product categories.

Exposure to a diverse range of cutting-edge technology across both print production and IT infrastructure.

The chance to build a career within a stable, four-generation family business that is continuing to grow and innovate.