This is an Expression of Interest — our Support Worker pool is always open. Suitable applicants will be contacted as positions become available. We welcome applications from candidates at all stages of their compliance journey; fast-tracked onboarding may be available for the right people.
About the role
As a Support Worker, you will provide non-clinical, practical support that helps NDIS participants live safely, confidently, and with dignity in their daily lives. You’ll work across both individual (1:1) and group settings, following care plans and working alongside a close-knit, supportive team.
What you will be doing
• Assisting participants with daily living activities, including personal hygiene, medication assistance, manual handling, domestic tasks, and meal preparation
• Supporting community access — social activities, appointments, and outings
• Providing emotional support and encouragement, promoting independence and wellbeing, including psychosocial and mental health support
• Maintaining wellbeing, structure, and stability within a 24-hour care model
• Following care plans, maintaining accurate records, and keeping safety front of mind
• Participating in ongoing training and development to grow your skills
• Working as part of a team that genuinely supports each other
Shift types available
Our 24-hour care model means a range of shifts are on offer.
Shifts times vary between locations.
• Day shifts: 8am – 8pm
• Evening shifts
• Sleepover shifts: afternoon (approx 5pm–10pm), sleep (10pm–6am), and morning (6am–9am) components
• Active overnight shifts
What we offer
✔ Ongoing training and development through our online NGO training programs
✔ Career pathways with on-the-job training and mentorship
✔ Employee Assistance Program (EAP) available to all staff
✔ A supportive leadership team and a workplace culture built on genuine care
Who we’re looking for
We are seeking experienced Support Workers who bring professionalism and heart to their work. You will be:
• Caring, patient, and emotionally intelligent
• Reliable, punctual, and committed
• Skilled at building rapport while maintaining professional boundaries
• Confident working independently and as part of a team
• Experienced in disability and/or mental health support
• Positive, grounded, and able to create a calm, authentic environment
Mandatory requirements
• NDIS Worker Screening Check
• Australian work rights
• National Police Check
• Current First Aid & CPR certificate
• Driver’s licence and reliable vehicle (with current registration and comprehensive insurance)
• NDIS Worker Orientation Module
• Certificate III in Individual Support (Disability) / Equivalent / minimum of 6 months relevant industry experience
• Manual handling certificate (if not completed as part of Certificate III)
Preferred (not mandatory)
• Blue Card (Working with Children Check)
• Minimum 6 months of NDIS disability support experience
Ready to make a difference?
If you’re looking for meaningful work, a supportive team, and the opportunity to build a long-term career in Disability & Mental Health — we’d love to hear from you.
Submit your expression of interest and we’ll be in touch when a suitable opportunity arises.
