Description
Support Worker –
Disability & Mental Health
Join a values-led team making a real difference in the lives of NDIS participants. Flexible shifts, genuine career pathways, and a team that has your back.
You will provide non-clinical, practical support that helps participants live safely, confidently, and with dignity in their daily lives — across both individual and group settings.
What you’ll be doing
- Personal care and daily living — hygiene support, medication assistance, manual handling, domestic tasks and meals
- Community access — social activities, appointments, and outings
- Emotional support, promoting independence and wellbeing, including psychosocial and mental health support
- Supporting participants in both 1-on-1 and group settings
- Maintaining wellbeing, structure, and stability across a 24-hour care model
- Following care plans, maintaining records, and keeping safety front of mind
Requirements Mandatory
- NDIS Worker Screening
- Australian work rights
- National Police Check
- Current First Aid & CPR
- Driver’s licence + reliable vehicle
- Comprehensive vehicle insurance
- NDIS Orientation Module
- Cert III Individual Support (Disability)or 6+ months experience
Preferred (not essential)
- Blue Card
- Manual handling certificate
- 6+ months NDIS disability experience
Shift types
Workers can select preferred shift types based on availability. Our 24-hour model means a range of times are available.
Make a difference in 2026 — in your life and someone else’s.
Seeking meaningful work, supportive leadership, and a long-term career in Disability & Mental Health?Â
We’d love to hear from you.Â
Company Overview
About Sapphire Support Sapphire Support is the Sunshine Coast’s leading registered NDIS provider, delivering person-centred disability and mental health support services to participants who want to live independently, confidently, and on their own terms. Based in Mooloolaba, we support individuals across Assisted Daily Living, Supported Independent Living, Specialist Disability Accommodation, and Social & Community Participation — providing care that is tailored, evolving, and always built around the person. Our values We believe everyone deserves to live their best life. That belief sits at the heart of everything we do — for our participants and for our team. Compassion — We take a person-first approach in every interaction, recognising that every individual brings a unique set of needs, strengths, and goals. Quality — Our staff are experienced, well-trained, and supported to deliver the highest standard of care. Transparency — We’re upfront, honest, and accountable — to our participants, their families, and each other. Individuality — Cookie-cutter care isn’t our style. We tailor our support to the person in front of us, every time. What it’s like to work here At Sapphire Support, we treat our team like family. You’ll work alongside people who genuinely care — about the participants they support and about each other. We invest in your development through ongoing training, mentorship, and real career pathways, and our Employee Assistance Program means support is available to you too, not just those we serve. If you’re looking for meaningful work in a team that has your back, you’re in the right place.
