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Summary:

As a Waiter/Waitress in the vibrant hospitality and tourism sector of Australia, you will play a crucial role in delivering exceptional dining experiences to our guests. Your responsibilities will include providing attentive service, ensuring customer satisfaction, and contributing to a welcoming atmosphere. This position is essential for maintaining our reputation for high-quality service and enhancing the overall guest experience.

Responsibilities:

• Take and process customer orders accurately and efficiently.
• Serve food and beverages to guests, ensuring presentation and quality standards are met.
• Assist in maintaining cleanliness and organisation of the dining area.
• Handle customer inquiries and complaints with professionalism and courtesy.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Process payments and manage cash handling procedures.
• Participate in training and development sessions to enhance service skills.

Qualifications:

• Previous experience in a similar role within the hospitality industry is essential.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic knowledge of food and beverage service standards.
• A valid RSA (Responsible Service of Alcohol) certification is desirable.
• Flexibility to work various shifts, including evenings and weekends.