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NDIS Support Coordinator (Full-Time)

• Location: PenrithÌýNSWÌý&Ìý2 daysÌýWFHÌýfollowing probationÌý
• Work Type:Ìý¹ó³Ü±ô±ô-°Õ¾±³¾±ðÌý
• Sector:ÌýDisability Support / NDISÌý
• Pay: 65K to 80K + Super depending on experienceÌý

Are you passionate about empowering NDIS participants to navigate the system, build capacity, and achieve their goals? Do you thrive in a collaborative, close-knit environment whereÌýhard workÌýis balanced with a good laugh?Ìý

At Assist Disability, we do things a little differently. We believe that the best outcomes happen when professionals collaborate, innovate, and support one another. We areÌýseekingÌýa dedicated, full-time Support CoordinatorÌýto join our small, highly supportive multidisciplinary team in Western Sydney.Ìý

• We set you up for success, not burnout.ÌýWhile this is typically not your 9-to-5 role, you will start with a lower billable target and a warm pipeline ofÌýinitialÌýparticipant referrals, giving you the space to comfortably build your caseload over your first few months.Ìý
• Set KPI:Ìý25 billable hours per week.Ìý
• A small team that works hard, shares knowledge,Ìýresearch,Ìýcollaborates,ÌýandÌýis always ready for a laugh.Ìý
• EnjoyÌý2 days’Ìýwork from homeÌýfollowing training and probation.Ìý
• Dedicated Office SpaceÌýinÌýPenrith featuring free onsite parking.Ìý

As a Support Coordinator, you will work holistically with participants across various age groups (children, young adults, and adults) to connect them with mainstream, community, and provider networks.Ìý

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• Support participants to understand, implement, and maximize their NDIS plans.Ìý
• Budget planning and management to ensure participants get the most out of their plans for the life of the plan.Ìý
• Travel across Western Sydney asÌýrequiredÌýto conduct in person visits with participants and their support networks in their home.Ìý
• Foster capacity building, independence, and resilience within vulnerable participants.Ìý
• Coordinate,ÌýresearchÌýand follow upÌýmulti-agency service delivery, working closely with internal PBS practitioners and external providers.Ìý
• Conduct research and phone calls to providers to present participants with multiple optionsÌýforÌýproviders.Ìý
• Write comprehensiveÌýevidence-basedÌýprogress reports andÌýadvocate effectively for participants during NDIS plan reviews.Ìý
• Manage your caseload efficiently to meet the 25ÌýminimumÌýbillable hours per week milestone once fully ramped up.Ìý
• MaintainÌýaccurateÌýand up-to-date records of client interactions and progress.Ìý

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• CurrentÌývalid Australian driver’s license and have access to a reliable, registered vehicle to perform community-based visits.Ìý
• Strong knowledge around disability, the NDIS ecosystem, and supporting vulnerable people.ÌýThis role requires empathy,Ìýcompassion,Ìýand understanding for people from allÌýwalks of life.Ìý
• ExcellentÌýwritten and verbal communication skills forÌýreport writingÌýand negotiationÌýto advocate effectively for your participants’ funding and needs, communication with providers andÌýeffectivelyÌýconduct research.Ìý
• Computer literacy for managingÌýspreadsheets, NDIS pages, internal CRM software, reportÌýwritingÌýand research.Ìý
• You love being part of a small team, are willing to share your own knowledge,ÌýresearchÌýand appreciate a workplace that values bothÌýhard workÌýand a positive, lighthearted atmosphere.Ìý
• Experience in a support or care role isÌýadvantageous, though entry-level candidates are encouraged to apply.Ìý
• Current NDIS Worker Screening Check, Employee/ paidÌýWorking with Children Check (WWCC), full work rights andÌýdriver’sÌýlicense.ÌýÌý

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Click “Apply Now” toÌýsubmitÌýyour resume, orÌýconnect with Emma Manzi from the head officeÌýCarevaÌýteam onÌýLinkedINÌýfor a confidential chatÌý>

https://www.linkedin.com/in/emma-manzi-2b6b2614b/Ìý