91±¬ÁÏ

Are you an experienced Workshop Manager or Assistant Service Manager ready to take the next step in your career?ÌýIfÌýyou’reÌýlooking for more than just a job and want to be part of a business that plays a vital role in keeping Australia’s transport industry moving,Ìýwe’dÌýlove to hear from you.Ìý

Vehicle Dealers International (VDI)Ìýis the sole Australian distributor of Yutong buses. In Western Australia, VDI operates both theÌýPerth IVECO dealershipÌý²¹²Ô»åÌýYutong Bus Centre WA, providing industry-leading sales, service, and parts support to commercial transport operators across the state.Ìý

We areÌýseekingÌýa motivated and hands-on leader to oversee our workshop operations. In this role, you will drive workshop performance, lead and develop a skilled team of technicians, ensure the highest standards of repair quality, deliver exceptional customer service, andÌýmaintainÌýa strong focus on safety, compliance, and operational efficiency.Ìý

About the RoleÌý

The Assistant Service Manager is responsible for the day-to-day leadership and management of workshop operations acrossÌýtheÌýPerth Team. The Assistant Service Manager will utilise their heavy vehicle mechanical experience to support technicians with diagnostics, troubleshooting, repair planning, and technical escalations while maintaining operational oversight of workshop performance, productivity and service delivery. Ìý

Key ResponsibilitiesÌý

• Lead and oversee the day-to-day operations of the workshops, ensuring productivity, efficiency and service standards are achievedÌýÌý
• Coordinate workshop workflow, technicianÌýutilisationÌýand job allocation to maximise labour recovery and customer satisfactionÌýÌý
• Act as the primary escalation point for complex diagnostics,ÌýtroubleshootingÌýand technical enquiriesÌýÌý
• Liaise with OEM technical support teams whereÌýrequiredÌýto resolve complex vehicle issuesÌý
• Supervise,ÌýmentorÌýand develop workshop technicians and apprenticesÌý
• Participate in recruitment, onboarding and succession planning activities asÌýrequiredÌý
• Work closely with Service Advisors and the Warranty team to ensure effective communication and coordination of repair activities Ìý
• Monitor workshop capacity and resources to ensure work is completed safely, efficiently and within agreed timelinesÌý
• Support the WA Warranty & Service Manager in delivering operational objectives and business outcomesÌý

About YouÌýÌý

ToÌýbe successful in this role, you will have:Ìý

• Proven experience in a Workshop Manager, Workshop Supervisor, Leading Hand,ÌýForemanÌýor similar leadership roleÌýin a heavy vehicle workshop environmentÌý
• Strong diagnostic,ÌýtroubleshootingÌýand fault-finding capabilities across heavy vehiclesÌýÌý
• Sound understanding of workshop operations, workflowÌýmanagementÌýand technician productivityÌýÌý
• Ability toÌýprovideÌýtechnical guidance, coaching and support to technicians and apprenticesÌýÌý
• Sound understanding of warranty processes, repairÌýdocumentationÌýand workshop systemsÌýÌý
• Strong communicationÌýand interpersonal skillsÌýÌý
• Flexible, adaptable, and comfortable operating across multiple sites Ìý
• Computer literacy and experience using workshop management systems such as Pentana or similarÌý
• Trade qualified Heavy Vehicle Mechanic (Certificate III in Heavy Commercial Vehicle Mechanical Technology or equivalent)
• HR Driver’s LicenceÌý(desirable)Ìý
• Forklift LicenceÌý(desirable)Ìý

Why Join Us:Ìý

• CompetitiveÌýremunerationÌý
• Access to OEM product training and ongoing professional development opportunitiesÌý
• Opportunity to work with leading heavy vehicle brands including IVECO and YutongÌý
• Career development within a growing national organisationÌý
• Supportive and team-focused workshop environmentÌý
• Stable, long-term employment with a respected industry leaderÌý
• Commitment to safety,ÌýqualityÌýand continuous improvementÌý

Our ValuesÌý

We are DRIVEN by our Company Values:ÌýD±ð»å¾±³¦²¹³Ù¾±´Ç²Ô, Responsibility, I²Ô²Ô´Ç±¹²¹³Ù¾±´Ç²Ô, V²¹±ô³Ü±ð, ExcellenceÌýand Nurture.Ìý

We are committed to creating an inclusive workplace where diversity is valued and every employee is empowered to succeed.ÌýÌý

Ready to join our team? Apply now and help keep Western Australia’s transport industry moving.Ìý

For more information about VDI Australia, visitÌýwww.vdiaustralia.com.au.