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91 Australia
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Family Support Worker

Family Preservation • Bathurst, New South Wales 2795, Australia • Full-time
AI Job Summary
  • Certificate IV/Diploma or higher in Youth Work, Community Services, Criminal Justice (or similar) plus experience withy
  • Demonstrated understanding of trauma-informed care and challenges faced by children/young people with significant trauma
  • Ability to engage children, young people and families and support meaningful, lasting change.

Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

$44.58 AUD – $47.97 AUD (Hour)

Description

About Us

Veritas House is avibrantnot-for-profit, community-basedorganisationwith a specific focus on supporting vulnerable children, youngpeople& theirfamilies. Veritas currently delivers services in a range of DCJ funded programs.

You’llbe part of a caring, values-driven teamthat’spassionate about creating positive outcomes — while enjoying a workplace that values authenticity,collaborationand growth

.

About the Program

The primaryobjectiveof the Family Preservation Program is to keep children safe at home with their families, and prevent removal, placement in out of home care, and future contact with the child protection system. Family preservation also supports children and families to achieve wider social benefits, including better education attainment and improved health and wellbeing outcomes.

‘ęFamilies Together” is a framework within this program. It is voluntary and aims to build on a family’s strengths and capabilities to respond to their children’s needs and to create a safe and nurturing home. At Veritas House, we deliver a range ofsupportswithin this framework to promote parenting skills, family functioning, child development, as well as practical support to help create a safe home environment.

About the role

This role is a full timePermenantposition basedfromeither our Bathurst or Orange office, with regular travel between offices asrequired.

The Family Worker provides practical, hands-on support to families experiencing challenges thatimpactdaily functioning and child wellbeing.The role focuses on working alongside families in their homes and communities to build confidence, strengthen routines, and improve living environments. Support is action-oriented and collaborative, helping families develop the skills needed to manage everyday responsibilities.The position plays a key role in supporting culturally and linguistically diverse families, ensuring services are accessible, respectful, and responsive todifferent culturalcontexts.


Some of your core responsibilities will include;

  • Provide practical, hands-on support to families in their home and community environments
  • Assistfamilies toestablishsafe,cleanand functional living spaces
  • Model and support daily routines including meal preparation, householdorganisationand children’s routines
  • Build parents’ confidence and capability through coaching, rolemodellingand strength-based approaches
  • Support the development of positive parenting strategies,structureand consistency
  • Engage and build trusting relationships with families experiencing complex challenges
  • Assistfamilies to access services and attend appointments, working collaboratively with other professionals
  • Monitor child safety and wellbeing,identifyingand escalating concerns in line withorganisationalprocedures
  • Maintainaccurate,timelycase notes and documentation

Why work for us?

As anorganisationwe value collaboration, authenticity,compassionandrelationshipsand together, we work towards achieving a world where every person feels safe,secureand valued. We do workwe’reproud of, but we offer more than just the chance to feel good:

  • NFP salary packaging options up to $15,900 per year plus meals and entertainment benefits – increase your take home pay!
  • Opportuniyto use novated leasing topurchasea car
  • Additionalleave once your probationary period is complete
  • Generous Discounts Platform
  • Opportunity to develop your skills working within a trauma and developmentally informed team
  • Regular clinical, line management & and group supervision – as well as other continuing professional development opportunities
  • Access to Therapeutic Crisis Intervention training – a compassionate, trauma-informed training program that helps staff support children through challenging moments, focusing on de-escalation, safety, and building trusting caring relationships.

Selection Criteria

  • Certificate IV or Diploma or higher qualification in Youth Work, Community Services, Criminal Justice or similar along with experience working with youth and families.
  • Demonstrated ability to engage and work with children, young people,andtheirfamilies.
  • Demonstrated understanding of trauma-informed care and the challenges faced by children and young people who have experienced significant traumaDemonstrated experience working alongside families to support meaningful and lasting change.
  • High levelof written, verbal and computer-based communication skills, including the use of databases and Microsoft Office programs
  • A current unrestricted driver’slicence, Working with Children Check and First Aid Certificate are pre-requisites for this role.

How to apply;

Please attach your resume, and a cover letter addressing how you meet the essential criteria.

Applications close 9am Tuesday 9th June 2026.

If you have any questions or would like to know more about the role – please reach out to us via emailatemployment@veritashouse.org.aualternatively give us a call on for a confidential discussion – Just ask to be put through to the P&C team.

Please note, all employment at Veritas House is subject to satisfactory probity checks which include a Working with Children Check, satisfactory National Criminal Screening and references, and unrestrictedDriversLicense.

To be considered for this position, you must also haveappropriate rightsto work in Australia. We unfortunately are unable to offer visa sponsorship

Company Overview

Veritas House believes in creating a socially just and caring community in which every person is safe, secure and valued.

Position Description