- Experience in retail or hospitality management, or similar customer-facing leadership roles.
- Experience responding to sales enquiries, conducting tours and converting leads into memberships.
- Experience building relationships and delivering a consistent onboarding experience for members/customers.
Role Type
Description
EXPRESSIONS OF INTEREST
At WOTSO, we create flexible,ÌýconvenientÌýand local coworking spaces that bring people together and support businesses to thrive. Our spaces are built around community,ÌýconnectionÌýand everyday convenience – with regular events, a diverse mix of members, and workplaces that feel welcoming.Ìý
While we are still in lease negotiations, we’reÌýinviting expressions of interest for a full time Space Leader to potentially join our team and lead a new location in Bundaberg.
This role could beÌýidealÌýfor someone coming from leadership within hospitality or retail or simply ready for another role that blends people, sales and administration. This isn’t your typical office job!
Key ResponsibilitiesÌý
Sales & Workspace ManagementÌý
- Lead a coworking space and drive the occupancy and community alongside our Regional Manager
- Respond to sales enquiries, conductÌýtoursÌýand convert leads into membershipsÌý
- Proactively problem-solve day-to-day workspace issuesÌý
- Ensure the space isÌýpresented to a high standard at all timesÌý
- Daily set-up andÌýpresentationÌýof the spaceÌý
- Support local marketing initiatives, including Instagram posting & reaching out to local business groupsÌý
Member Engagement & CommunityÌý
- Welcome members and visitors and create a friendly first impressionÌý
- Be the “go-to” person for membersÌý
- Build relationships with members and deliver a consistent onboarding experience for new membersÌý
- Plan and host WOTSO community events, such as weekly drinks and monthly member breakfastsÌý
- Create and share member communicationsÌý
- Complete general office and administrative tasksÌý
Is This You?Ìý
- Experience in retail or hospitality management, or similarÌýcustomer facing leadership rolesÌý
- Professional,ÌýapproachableÌýand confident working with a wide range of peopleÌý
- Adaptable,ÌýproactiveÌýand hands-onÌý
- Aligned with WOTSO’s values of community,ÌýflexibilityÌýand sustainabilityÌý
- Comfortable workingÌýindependently with remote supportÌýÌýÌý
WOTSOÌýPerks
- Be part of a community-focused, fun coworking environmentÌý
- Enjoy genuine job variety, no two days are the sameÌý
- Comprehensive onboarding and trainingÌý
- Full-time role with regular business hours (no weekends)Ìý
- Access toÌýFriends of WOTSOÌýandÌýWOTSO WellbeingÌýperksÌý
- Join a growing, Australian-owned companyÌýrecognisedÌýas a Certified Great Place to Workâ„¢ for three consecutive yearsÌý
Ready to Bring Your Energy to WOTSO?Ìý
IfÌýyou’reÌýexcited about buildingÌýcommunity, supporting localÌýbusinessesÌýand helping shape a growing space,Ìýwe’dÌýlove to hear from you.Ìý
📩 Apply byÌýsubmittingÌýyour resume and cover letter via our website:Ìýwww.wotso.com/careersÌý
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