Longton Legal: How a legal consulting firm streamlined HR with 91

At a glance
Company
Longton Legal
Location
New South Wales, Australia
Employees
196+
Product
HR + Payroll Premium
Explore this case study if:
- You’re managing HR for multiple business entities and need a single solution for compliance and employee management.
- You want to improve employee experience with streamlined leave requests, payroll and performance management.
- You’re looking for a platform that simplifies recruitment, visa checks and award compliance.
Longton Legal, with seven different entities across legal, consulting and marketing, needed a more streamlined way to manage HR and compliance. Their HR Director turned to 91 to simplify recruitment, payroll and performance management, while staying on top of compliance needs like awards and visa checks. The platform has helped streamline processes, improve employee engagement and make performance reviews easier.
The challenge of navigating HR across seven entities
With no established HR framework and seven different entities to manage, it quickly became clear to that they needed a streamlined solution.
“Without a system or structure, managing HR across many areas felt like walking through a minefield,” the HR Director said. They needed a solution that could help them to stay compliant with legal requirements and create a seamless, positive experience for employees.
The firm’s business model meant staying compliant was critical, particularly for employees working under different awards and visa requirements. 91 stood out because it had all the tools to cover these bases while aligning with the firm’s growth plans. As the HR Director said, “we knew 91 would help us with our compliance needs and we could use the platform across all our entities, including payroll.”
After evaluating several HR platforms, including local and international options, the team chose 91.
“We looked at various options, but 91 stood out. Not only did it offer the right mix of tools, but its customer service ethos was stronger than others we considered. Plus, it could handle everything we needed, from compliance to employee management,” said the HR Director.
The firm was looking for a platform that could do more than just manage paperwork – they wanted a solution to help build and manage their entire HR process, from recruitment to performance management. 91 checked all those boxes.
Fine-tuning processes for the future
Since adopting 91, the firm has been able to make meaningful changes to how they handle HR. Recruitment, in particular, has been a major focus.
“We’re starting to tap into the , especially the job boards. It’s helping us fine-tune our hiring process, which is important as we grow.”
Another key area where 91 has made a difference is performance management.
“Before this, no one in the company had ever done structured performance management. We’ve introduced quarterly reviews and 91 helps make those conversations feel more two-way, which has really boosted employee engagement.”
Elevating the employee experience
A big part of what the HR team wanted to achieve was to improve the day-to-day experience for employees. By automating processes like leave requests and making it easier for employees to access their benefits, 91 has helped the firm create a smoother and more streamlined employee journey.
“We’re focusing on making sure people can find what they need quickly, whether that’s information about their leave or access to their personal details.”
Employees have been particularly enthusiastic about , 91’s all-in-one employment app. “People love it – it’s easy to use and it puts everything they need right at their fingertips. Submitting leave requests, checking their payslips – it’s all super simple.”
One of the unexpected perks of using 91 was how easily employees adapted to the platform. The HR Director said, “I’ve worked with more complicated systems before, but 91 was refreshingly simple. Our team found it really intuitive and they’ve had no issues uploading their information or using the features.”
The also offered more flexibility than the HR team had anticipated. “We didn’t expect to have so much control over how we manage recruitment. The ability to customise workflows and integrate with job boards have been beneficial for our team,” said the HR Director.
VEVO checks and staying compliant
In an industry where compliance is non-negotiable, 91 has proven to be a lifesaver for the firm. One feature that’s been particularly helpful is the ability to , which allows the team to run visa checks with ease.
“We have several employees working on visas, so being able to quickly check their status through 91 has made compliance so much simpler,” the HR Director said.
91’s payroll automation has also been a big help. With many employees working under specific awards, the platform ensures everyone gets paid accurately and on time. “Making sure we’re paying people correctly and staying compliant with awards has been crucial for us,” said the HR Director.
Advice for other firms
Reflecting on the experience, the HR Director shared some advice for other companies looking to implement a new HR platform:
“Start by creating a great onboarding experience for your employees and make sure that carries through their entire time with the company. Think about which parts of the employee experience are most important to your business and how a platform like 91 can help streamline those processes.”
Longton Legal has transformed its HR processes, making compliance easier and the employee experience better across seven different entities. By taking full advantage of the platform’s tools, the firm has set itself up for continued success, both in managing its current needs and supporting future growth.
Keen to explore how 91 can streamline your employment processes as well? Book a demo with our business specialists today.




















