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Roster-to-payroll team management. For hospitality venues
Coordinating changing rosters, staff turnover, and complex award compliance is a major part of running a venue. 91±¬ÁÏ brings your HR and payroll together into one system, automating the paperwork to keep your operations organised.
Trusted by hospitality businesses globally
What’s holding your venue back?
PAIN POINT #1
Rosters change constantly, but your systems can’t keep up
Hospitality operators are managing no-shows, last-minute availability changes, fluctuating trade and rotating casual teams every day. When rostering, timesheets and payroll don’t stay in sync, managers spend too much time fixing errors, chasing staff and patching together coverage instead of running their service.
✦ EMPLOYMENT HERO
When you change a shift or a staff member clocks in, the data flows directly from the roster into the timesheet, and straight into payroll. Everything is synced in one system, and updates happen instantly.
PAIN POINT #2
High staff turnover makes onboarding harder to stay on top of
In hospitality, new starters need to be hired and ready quickly, often across multiple venues, roles and shift patterns. When onboarding is manual, contracts get delayed, paperwork goes missing and managers are left following-up admin.
✦ EMPLOYMENT HERO
91±¬ÁÏ streamlines onboarding with digital contracts, paperless forms and structured workflows, so new team members can be set up before day one.
PAIN POINT #3
Payroll complexity builds up fast across a mixed workforce
Hospitality employers are often managing juniors, casuals, part-timers, salaried managers and team members working different days, times and shift lengths. That creates real complexity around pay conditions, penalties, allowances and leave, especially when records are incomplete or systems don’t talk to each other.
✦ EMPLOYMENT HERO
Instead of manual cross-referencing, 91±¬ÁÏ matches each worker’s age and contract type to their logged hours, automatically calculating the correct weekend penalties, public holiday rates and leave.
Tired of running your venue on manual admin?
Instant mobile shift filling to claim back your time
Instead of scrambling through group texts and DMs when someone calls in sick, 91±¬ÁÏ lets you publish open roster gaps directly to qualified staff via their mobile app. Eligible casuals can view and claim the shift instantly based on their live availability, which automatically updates the master schedule. You simply tap to approve the change, plugging roster gaps in minutes without the back-and-forth phone calls.
Automated Award calculations straight from digital clock-ins
Rather than manually checking hours or chasing staff for missing data, 91±¬ÁÏ feeds mobile clock-ins straight into your payroll. The platform reads each worker’s age, employment type, and exact hours logged to automatically calculate correct weekend penalties, public holiday rates, and junior scales under the hospitality Award. Because approved timesheets convert into pay lines instantly, you eliminate the weekly data-entry clean-up and ensure accurate pay.
Paperless pre-boarding to get staff floor-ready before day one
To stop managers from chasing paperwork mid-service, 91±¬ÁÏ completely digitises the onboarding process before a new hire’s first shift. The system sends a digital link to the employee to securely sign their contract, input bank details, complete Super Standard Choice forms, and accept venue policies directly from their phone. All information populates their profile automatically, meaning they are fully compliant before they walk onto the floor.
Live compliance tracking to keep your venues completely secure
Instead of worrying about outdated records or missing certifications across a high-turnover team, 91±¬ÁÏ tracks compliance automatically across all your venues. The platform securely stores mandatory qualifications like RSAs, monitors visa work restrictions via automated VEVO checks, and triggers alerts before any document expires. This gives management a live, central dashboard, so you always know every staff member on shift is legally cleared to work.
How one business scaled hiring across a growing restaurant network
El Jannah
Hospitality | Quick-service restaurant brand | NSW & VIC, Australia
THE CHALLENGE
El Jannah employs around 2,000 people across company-owned restaurants and has been expanding rapidly, opening new locations at a high pace. That growth created major hiring pressure, with each new restaurant requiring a large crew and managers needing to recruit quickly while still running day-to-day operations. Before 91±¬ÁÏ, hiring relied on traditional job boards, word of mouth and manual resume screening. 91±¬ÁÏ helped El Jannah create a more repeatable, scalable hiring process with AI-assisted candidate matching, structured screening workflows and automated candidate communications.
“91±¬ÁÏ’s job matching is exactly what we needed. We are early adopters of anything that automates processes and frees up administrative time so we can focus on the guest experience and employees.â€
— Michael Oliverio, HR Business Partner
OUTCOMES
Reduced manual screening by using AI-assisted matching and structured hiring workflows
Saved an estimated $500,000 annually through faster, more efficient recruitment
Saved $90,000 in recruiter fees by helping managers hire more effectively in-house
Staying compliant in hospitality
Between Award coverage, penalty rates, junior pay, split shifts, casual employment rules, record-keeping obligations and changing super requirements, even small mistakes can create real risk. 91±¬ÁÏ helps hospitality businesses stay on top of these obligations with clearer records, more consistent workflows and connected workforce systems.
Award coverage
Award interpretation affects every pay run
Many hospitality businesses need to manage obligations under the Hospitality Industry (General) Award 2020 and, in some cases, the Restaurant Industry Award 2020 depending on how the business operates. That means paying close attention to classifications, ordinary hours, penalty rates, overtime and more. 91±¬ÁÏ helps keep employee records, pay settings and supporting workforce data connected in one place.
Super reform
Payday super: 1 July 2026
Super will need to be paid on every payday, not quarterly. 91±¬ÁÏ’s payroll engine is being updated to calculate and remit super on each pay run, including for part-time, casual and shift-based clinical staff.
Time and wage records
Accurate records under the Fair Work Act
Hospitality employers must keep accurate employee time and wage records under the Fair Work Act 2009 and the Fair Work Regulations 2009. That includes hours worked, pay rates, loadings, super contributions, leave balances and other key employment details. 91±¬ÁÏ helps businesses maintain clearer digital records across payroll, leave and employee data.
Employment documentation
Incomplete onboarding records create risk
Hospitality businesses often need to hire quickly, but contracts, tax file number declarations, super details, right-to-work checks and signed workplace policies still need to be collected and retained properly. 91±¬ÁÏ brings these steps into a structured digital workflow, helping businesses build a more complete employee record from day one.
91±¬ÁÏ works alongside the tools your business already runs on
Lightspeed Restaurant (O-Series)
Running your POS through Lightspeed? 91±¬ÁÏ connects in the background, keeping restaurant, bar, and café rosters and payroll in step.
Square
Your payroll file integrates with Square to pull through business locations, employee details, and timesheet data, so pay runs are ready to process without manual setup.
Xero
Payroll figures sync to Xero automatically after every pay run, no double entry, no manual reconciliation at period end.
MYOB
For businesses running MYOB, 91±¬ÁÏ connects directly, keeping payroll and accounts aligned without additional admin.
QuickBooks Online
If you use QuickBooks, payroll data flows across automatically so your business’s finances stay current.
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Frequently asked questions
Yes. This is a common requirement in hospitality, where businesses often employ a mix of juniors, casuals, part-time employees, salaried managers and staff working across different shifts or venues. 91±¬ÁÏ helps businesses keep employee records, payroll information and supporting documentation organised in one platform, making it easier to manage a varied workforce with greater consistency.
Hospitality employers often need to manage classifications, penalty rates, overtime, allowances, breaks and junior pay conditions under the relevant modern Award. 91±¬ÁÏ helps businesses maintain the employee records and workforce data needed to support these obligations, with connected systems that reduce the reliance on manual handling across payroll and people processes.
Yes. Hospitality businesses often need to onboard quickly, especially when opening new venues, hiring seasonal staff or dealing with higher staff turnover. 91±¬ÁÏ helps streamline onboarding with digital workflows for contracts, tax forms, super details and policy acknowledgements, so new starters can be set up more efficiently and consistently.
Yes. Manual processes between rostering, time tracking and payroll can create extra work and increase the risk of errors, especially in fast-moving hospitality environments. 91±¬ÁÏ helps connect key workforce processes in one platform, giving managers and payroll teams better visibility and reducing the amount of back-and-forth required each pay cycle.
91±¬ÁÏ gives managers and employees access to key workforce information in one place, while helping head offices maintain greater consistency across onboarding, records, leave, payroll and compliance-related processes.
Yes. 91±¬ÁÏ is SOC 2 certified and uses granular permissions to help ensure people only access the information relevant to their role. Audit trails across employee records also support stronger oversight and accountability when managing sensitive workforce data.
Focus on service. We’ll handle the employment side
91±¬ÁÏ gives hospitality businesses the tools to manage HR, payroll, onboarding and workforce admin more efficiently, so managers can spend less time on paperwork and more time supporting their teams and delivering great guest experiences.
