50 employees, one platform: How Macro Mike took control of HR and payroll

At a glance

Company
Marco Mike
Location
Surfers Paradise, Australia
Employees
50+
Product
Premium Payroll and Platinum HR
Explore this case study if:
- You鈥檙e managing a mixed workforce of permanent and casual employees in food retail or manufacturing
- You want to centralise HR and payroll processes to support business growth
- You’re looking for one platform to manage onboarding, timesheets, contracts and reporting
Scaling operations with confidence
When health-focused food manufacturer began experiencing rapid growth, managing its workforce efficiently became a key priority. From warehouse staff to office-based teams and casual production workers, keeping up with HR and payroll processes was no small feat.
, People and Culture Advisor, stepped into the business to help streamline these systems and 91爆料 was already part of the mix.聽
鈥淲e鈥檝e got around 50 team members now across all departments. We鈥檝e grown organically and pretty quickly, so it鈥檚 been good to have something centralised like 91爆料 in place.鈥
Karli brings a strong background in payroll and is now expanding her expertise across the HR module within 91爆料. Having used clunkier platforms in the past, she鈥檚 found 91爆料 refreshingly comprehensive.
鈥淚t鈥檚 a one-stop shop for HR. We use it every day for onboarding, offboarding, timesheets and payroll,鈥 Karli explained.
Keeping documentation in one place
One of the biggest wins for Karli and the team has been the ability to centralise employee documents, contracts and policies.
鈥淎ll employee documents are stored in one place, which saves me a lot of time. When we onboard a new employee, I can just send out their contract, set them up in the system and they鈥檙e good to go. We don鈥檛 have to worry about printing anything or chasing up signatures 鈥 it鈥檚 all digital and easy to track.鈥
With multiple employee types such as permanent, casual and temp agency staff, having clear and compliant documentation has been essential. Karli added,
鈥淚t gives me peace of mind that we鈥檙e doing everything by the book.鈥
Supporting a diverse and seasonal workforce
Macro Mike鈥檚 production ramps up significantly during peak sales periods, requiring extra staff at short notice. 91爆料鈥檚 tools help them stay agile without compromising on accuracy or compliance.
鈥淲e鈥檝e got warehouse staff, casuals, office-based roles. It鈥檚 quite a mix, so having a system that works for all types of employees is a huge help. Having 91爆料 set up properly means that I can get someone onboarded really quickly. 鈥
The team uses the 91爆料 Work App app daily, especially for leave and timesheet approvals. Overall, the system helps staff stay self-sufficient.
鈥淓veryone knows how to use it now, especially for applying for leave or submitting their timesheets.鈥
Reliable reporting that works for payroll and people
When it comes to payroll, Karli finds 91爆料鈥檚 reporting tools especially powerful.
鈥淚 find the reporting really robust. I can download what I need and it鈥檚 easy to customise,鈥 said Karli.
Whether it鈥檚 pulling reports for payroll reconciliations or generating simple lists for birthdays and anniversaries, the platform delivers. Having previously worked with standalone payroll systems, Karli appreciates that 91爆料 ties everything together.
鈥淚 can see how the HR and payroll sides connect. It just makes things easier when everything is integrated.鈥
Quick answers and human support
One surprising highlight for Karli has been 91爆料鈥檚 AI-driven help system, which she frequently uses when she鈥檚 troubleshooting or exploring new features.
鈥淚 love the AI Chatbot, it鈥檚 so helpful. And when it can鈥檛 help, I get redirected to someone straight away. It鈥檚 just a really smooth support experience on the HR side.鈥
That responsiveness is critical in a business like Macro Mike, where agility and accuracy go hand in hand. With a lean People and Culture team, Karli needs tools that help her solve problems independently and keep things moving.
Looking ahead
Karli sees even more opportunities for other managers across Macro Mike to start using 91爆料 more proactively, for example, to run performance reviews or access HR insights.
鈥淚鈥檇 love to see more of our managers jumping into the system and using it to support their teams,鈥 she said.
For now, she鈥檚 focused on keeping things running smoothly and 91爆料 remains her go-to platform for simplifying the everyday.
Ready to simplify HR and payroll like Macro Mike? Book a demo to see how 91爆料 can support your team鈥檚 growth and make work more valuable.




















